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Reviews of Eurostars Palacio Santa Marta

4 out of 5
Eurostars Palacio Santa Marta
Calle Ballesteros 6, Trujillo, Caceres

Reviews

9.2

Wonderful

Rating 10 - Excellent. 176 out of 277 reviews" "
Rating 8 - Good. 83 out of 277 reviews" "
Rating 6 - Okay. 15 out of 277 reviews" "
Rating 4 - Poor. 3 out of 277 reviews" "
Rating 2 - Terrible. 0 out of 277 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bartina

Stayed 1 night in Oct 2023

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinario servicio al cliente y atención primordialmente Juan, calidez humana y una decoración única. Regresaremos!!!!
Stayed 1 night in Oct 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a charming village full of lots of things to do and great food! the parking lot was a little tough to access.
Stayed 1 night in Sep 2023

10/10 Excellent

Jose

Stayed 3 nights in Oct 2023

10/10 Excellent

maria virginia, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opción en Trujillo. A pocos pasos de la plaza central
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay. The surrounding area is spectacular. The room was quiet, clean, comfortable and nicely appointed. My only problem was the parking and the driving. The very narrow roads were scary in the rental SUV I was driving. Wasn't sure I could get back down the next morning. Otherwise, this was a wonderful experience.
Stayed 1 night in May 2023

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and right at the city center

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Nic

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great location and friendly staff. Hotel feels a little dated and my room wasn't very clean, with lots of hairs in bed and on floor. Parking is tricky too.
Stayed 1 night in Aug 2022

10/10 Excellent

Michael, Charlotte

Stayed 3 nights in Jun 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a hard property to find as it is tucked away on a small medieval one way street and there were no city signs. Once there it was fine with a great view of the iconic plaza mayor. In a good location for walking around the historic area.
Stayed 1 night in Dec 2021

10/10 Excellent

Ruqiao, Dublin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and beautiful property. Very close to all the attractions
Stayed 1 night in Dec 2021

8/10 Good

M L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine but nothing to get excited about
Title says it all. Room was fine. Service was fine. But nothing exceptional. Pool is teeny; terrace is pleasant. Layout of hotel is very weird, however. Also no coffee in the room, which I really missed. Parking is connected to hotel, but up several flights of stairs, if that is an issue for you. Location is excellent, and Trujillo is truly charming.
Stayed 2 nights in Jul 2021

10/10 Excellent

GlennF, Lisboa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a Fantastic City
We loved our stay in Trujillo, a magical place and the hotel added to our enjoyment. The location over looking the square was excellent, even the car park has the most fantastic views
Stayed 1 night in Oct 2020

6/10 Okay

Bob, Virginia

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jul 2020

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Marlowe, Menlo Park, California

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely and the people were nice and helpful. I highly recommend.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unbelievable views overlooking historical plaza and town center. Beautiful pool and construction walking distance to 25 resteraunts. Was disappointed that hotel did not serve dinner except on weekends
Stayed 3 nights in Sep 2019

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, it was lovely. Enjoyed the location and ; and the pool was nice; only 6 pool chairs so get your spot early. Don’t rely on taxis service to be on time.
Stayed 1 night in Sep 2019

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Modern, clean, spacious room in a wonderful old building.
Stayed 1 night in Sep 2019

8/10 Good

Mr A P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trujillo
Great hotel in a beautiful town
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and architecture are unique Very well adapted based on a centuries old building
Stayed 1 night in Aug 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent serviceable and friendly staff. Wonderful complete breakfast. Great location for Plaza Mayor.
Stayed 1 night in Mar 2019

8/10 Good

Alex, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is very good. Nice conversion of historical building into comfortale modern hotel. Excepttional location in heart of historic town. One small issue - room had very intense scent of kida cheap air freshiner/bath parfume. For expensive hotel aromas should be controlled a bit better.
Stayed 1 night in Dec 2018

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly recommended
Overnight stay on the way south. A beautiful hotel in a beautiful town. will stay here again on the way back north.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one night stay wish we had more time. Great restaurant nearby to eat at.
Stayed 1 night in Dec 2018

10/10 Excellent

Fernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Amelia, Milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities
This property sits overlooking plaza mayor. It’s a converted old palace with modern amenities. Free parking on the street but street is tight. Great value for money.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent time spent at a truly wonderful hotel. Beautifully restored palace with all modern comforts.
Stayed 3 nights in Sep 2018

6/10 Okay

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in an old city.
Okay it was set in the heart of the old city. They did provide parking. Nice pool. Good breakfast. But at the end of the day it was an upscale chain...
Stayed 1 night in Sep 2018

10/10 Excellent

Pablo, Valencia Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in historic building. Beautiful! Pool overlooking medieval village is amazing. Patio is a complete architectural achivement for time when it was built. A total jewel.
Stayed 2 nights in Sep 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trujillo wonderful
Superb hotel Very well situated
Stayed 1 night in Aug 2018

10/10 Excellent

George, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a great location and a nice pool area, which we used to cool off in the heatwave! (It was over 40 deg when we were in town). The hotel is built in an old palace, so getting to the rooms can involve 2 elevators and a bit more moving around than normal, but for that you gain a lot of character. We drove to the hotel and yes the roads are tight, just like they are in many other small Spanish towns. We did not reserve a parking space in advance, which worked out quite well as we ended up parking for free about 300m away from the hotel - as directed by the helpful front desk. There are 3 small parking spaces in front of the hotel where you can leave your car for the 5 mins it takes to unload your bags. All in all a great stay and a nice little town.
Stayed 1 night in Jul 2018

10/10 Excellent

Nuno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
OK stay in Trujillo
I had a small room with dark paneling that made it seem even smaller. It was OK, but there was nothing at all special about it. Staff were helpful.
Stayed 1 night in May 2018

10/10 Excellent

Helen, bath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
what a gorgeous place
one night stay but what a stay. fab location in the centre, hotel is wonderfully renovated - with a maze of corridors, literally a stones throw from the church and the castle. do not miss the castle - it's €1.50 well spent! didn't have breakfast so was just a bed for the night, but was worth it.
Stayed 1 night in May 2018

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is lovely and the area is amazing but driving the streets of Trujillo is quite scary and trying to find the hotel car park is virtually impossible without asking for help at reception!

10/10 Excellent

Andrew, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Very nice room with a comfortable bed overlooking the plaza. We drank a beer and watched the people go by and the storks build their nests. Very relaxing. We regretted not having time for a longer stay.
Stayed 1 night in Apr 2018

8/10 Good

Allan

Liked: Property conditions & facilities
Exellent position for visiting Trujillo. Hotel lacks ambience. Room service only for food and drinks. No coffee/tea making facilities. Not suitable for people who have difficulty negotiating steps. 17th & 18th March 2018.
Stayed 1 night in Mar 2018

10/10 Excellent

Duveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, great, great place to stay in Trujillo!
Excellent hotel, with helpful, friendly personnel and great location a few hundred feet from the main square and other sights. The room was super clean and roomy with excellent WiFi reception. Breakfast was very good and price for our stay was reasonable. Great value for the money.
Stayed 1 night in Feb 2018

10/10 Excellent

Deb, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of the old town
Were able to walk to the sights and restaurants. The warm breakfast was complete and delicious, with lots of choice.
Stayed 1 night in Nov 2017

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trujillo Eurostars
Wonderful place to stay for a few days. A little tricky to get to by car but well worth it
Stayed 1 night in Oct 2017

8/10 Good

Sam, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most convenient place in town
Three nights with three friends: just steps away from one of the most beautiful plazas in Spain (though the plaza restaurants do tend to be mainstream international tourist). Views out the back of the castle, from the front, the plaza. Was nice to be back in Trujillo after 4 years. Within the walls is an architectural wonderland and the views from the top of the tower of Sta Maria La Mayor are stunning: 100km and more. But sit by the castle and you look straight down at farms and the cowbells are clearly heard. Spend a couple of hours here and you might be repelled by the arrogance of the people who built fortresses in the town; a day gives you the chance to realise what a lovely place this is. And, besides, it makes a good base for visiting Merida, Caceres, Guadeloupe or the Monfrague park.
Stayed 3 nights in Oct 2017

10/10 Excellent

Jesus Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service Well locate Breskfast outstanding Sara at Reception desk was execellent a asset for the hotel
Stayed 1 night in Aug 2017

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for sightseeing and comfort
A lovely hotel ,close to centre 2 mins. hotel with a small but welcome roof top pool with loungers and parasols ,our room opened on to pool wonderful After a very hot 40 degs day sightseeing A wonderful find
Stayed 1 night in May 2017