Cafetería

Opiniones de Hyatt Regency Tulsa Downtown

4 out of 5
Hyatt Regency Tulsa Downtown
100 East 2nd Street, Tulsa, OK

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 1204 de 2022 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 413 de 2022 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 185 de 2022 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 101 de 2022 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 119 de 2022 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Melany

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto mucho el lugar, elegante pero no tan moderno, el personal fue muy atento sobre todo el señor que habla español, nos sirvio de traductor y nos ayudo bastante su atencion fue excepcional y muy agradable. Lo unico q no nos gusto fue que la piscina no estaba funcionando y no lo decia al momento de la reserva. De resto todo estuvo bien.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 4 may. 2024
Melany, es alentador saber que apreciaste la elegancia del Hyatt Regency Tulsa Downtown y el excelente servicio brindado por los miembros de nuestro equipo multilingüe. Tu cumplido significa mucho para nosotros. Lamentamos las molestias ocasionadas por la indisponibilidad de la piscina. Tenga la seguridad de que trabajamos continuamente para mejorar nuestra comunicación sobre estos asuntos. Su experiencia es muy valorada y contribuirá a mejorar nuestros servicios. Esperamos darle la bienvenida nuevamente para una estadía aún mejor.

8/10 Bueno

DANIA MONTSERRAT

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
EXCELLENT
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service, el 16 oct. 2023
Thank you for the 4-star rating, Dania!It's great your time at Hyatt Regency Tulsa Downtown was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service, el 27 sept. 2023
Jose, thank you for your brief yet positive feedback. We're delighted that you had a good experience at Hyatt Regency Tulsa Downtown. Come back anytime, we'd be more than happy to host you again.

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Los baños no tienen ventilación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Customer Service, el 25 sept. 2023
Patricia, we appreciate your feedback. We've noticed your comment regarding the absence of ventilation in the bathrooms and this is a point we'll surely take into consideration for our future improvements. On a positive note, it's our pleasure to offer a wonderful experience at Hyatt Regency Tulsa Downtown and we're glad it was reflected with your 5-star rating. Thank you for staying with us and we hope to welcome you back soon.

6/10 Aceptable

Salvador

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Lo que no nos gusto la persona que atendió el restaurante algo despota y las instalaciones del cuarto y más del baño orrible
Se hospedó 1 noche en marzo de 2023
Respuesta de Customer Service, el 15 mar. 2023
Agradecemos tus comentarios, Salvador.Estamos profundamente decepcionado de escuchar acerca de su experiencia con nosotros. Lamentamos que no haya recibido el alto nivel de servicio que estamos tan acostumbrados a brindar, y llevaremos esta información a nuestro equipo de administración. Nos esforzamos por brindarles a nuestros huéspedes una cálida hospitalidad y un servicio eficiente, por lo que es tan molesto escuchar esto. Nos encantaría tener otra oportunidad para rectificar la visita.Esperamos una segunda oportunidad para demostrar el servicio de alto calibre que somos capaces de brindar.

10/10 Excelente

Sherezade

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de Customer Service, el 9 sept. 2022
Thank you for the wonderful rating, Sherezade!It's fantastic you enjoyed your time at Hyatt Regency Tulsa Downtown so much! We look forward to hosting you again soon for another amazing experience!

8/10 Bueno

maria laura

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Enrique

Se hospedó 4 noches en enero de 2022

10/10 Excelente

erick, okc

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo voy a volver
Se hospedó 1 noche en octubre de 2021
Respuesta de Hyatt Regency Tulsa Downtown, el 18 oct. 2021
Thanks for your feedback. We are glad to know you had a positive experience while staying at the Hyatt Regency Tulsa. We hope to have you as a guest again soon.

6/10 Aceptable

Dalila

Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en julio de 2021
Respuesta de Hyatt Regency Tulsa Downtown, el 6 jul. 2021
Thanks for your feedback. We are glad you had a positive experience while staying at the Hyatt Regency Tulsa Downtown. We hope to have you as a guest again soon.

10/10 Excelente

Cherilyn, Moore

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a quick walk to the BOK for a concert. There are also several walkable bars and eateries from this location.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Matthew

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Jessica, Rocklin

Viaje familiar
Great location, friendly & helpful staff. Comfy & clean rooms. Would definitely stay again. Great value.
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 9 may. 2024
Jessica, thank you for sharing your wonderful experience at Hyatt Regency Tulsa Downtown. We're thrilled our prime location, cordial team members, and cozy, clean rooms met your expectations. Your positive affirmation that you'll be returning is the best endorsement we could hope for! Your satisfaction is our priority and we're elated you found us to be a great value. We eagerly await your next visit.

8/10 Bueno

Kamesha

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
N/A
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 9 may. 2024
Kamesha, we are delighted that you chose to stay at the Hyatt Regency Tulsa Downtown. We trust you had a pleasant stay and we look forward to welcoming you back in the future. Your support is much appreciated.

6/10 Aceptable

Denise

Le gustó: Condiciones de la propiedad
This was an okay stay that served its purpose — a short walk to the event I was in town for. The suites and beds were fine. What was not fine was for $150 a night and breakfast or a coffee bar is not included in your stay. I was offered a complimentary coffee by an associate from the cafe upon check out which I declined because I had already purchased my coffee for the day. If you don’t have a REGENCY suite, breakfast and snacks are not included. So if you book the executive suite don’t bet on morning amenities. Gym was also nice and clean, I appreciated that they had a built in water filter.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 7 may. 2024
Denise, your feedback is appreciated and we're glad that our location was convenient for your event. It's good to hear that you found the gym to your liking and that our eco-friendly features were useful. We're sorry if the amenities in our room types didn't meet your expectations. Please bear in mind that different room types come with different package inclusions. We appreciate your understanding and look forward to potentially being of service to you in the future.

10/10 Excelente

Breeze

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay the night for attending a concert at the BOK Center
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 7 may. 2024
Breeze, it's wonderful to hear you enjoyed your stay at Hyatt Regency Tulsa Downtown and found it to be a convenient choice for attending an event at the BOK Center. We value your feedback and look forward to the opportunity of welcoming you back in future.

8/10 Bueno

Greg

Nothing
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 8 may. 2024
Greg, it seems like your stay at Hyatt Regency Tulsa Downtown was largely uneventful. We hope all aspects of your visit met your expectations and you enjoyed our hospitality. We look forward to welcoming you back in the future for an even better experience.

10/10 Excelente

Sarah Beth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The greeting from the valet staff and the check-in counter was very pleasant and easy. The cleanliness of the hotel was very apparent, smelt good and no stains. Only thing I had issue with was the failing grout in the shower tiles and on the bathroom floor (minimal but still an eyesore). Also the shuttle transportation they offer (anything within a 1 mile radius of the hotel) was a life saver, we were visiting from Texas to see a concert at the BOK Center. Definitely recommend this place to anyone and if I’m ever in Tulsa again I will consider this place again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 7 may. 2024
Sarah, we're thrilled to hear that you received a warm welcome at Hyatt Regency Tulsa Downtown and enjoyed our clean environment along with the convenience of our shuttle transportation. However, we understand that a flawless aesthetic is part of a perfect stay, so we're taking note of your comments about the restroom tiles. We truly appreciate your endorsement and look forward to welcoming you back, should your travels bring you to Tulsa again.

10/10 Excelente

Rhonda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 7 may. 2024
Thanks for the perfect rating, Rhonda! We can't wait to see you again soon for another amazing experience at Hyatt Regency Tulsa Downtown. Have a great day!

10/10 Excelente

Dawn, Sanger

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I thought they were going above & beyond but in reality, above & beyond is their bare minimum! The valets could not have made me and my girlfriends feel anymore safe while they shuttled us around downtown! The weekend had late nights, early mornings so i got to know several shifts of gentleman and they were just absolutely amazing!! Hearing each member of the staff call the hotel "my hotel" was so special! I knew they have pride in their job and i know that the staff is being treated so well! 10 out of 10 they are amazing!
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 4 may. 2024
Dawn, your warm comments brighten our day at Hyatt Regency Tulsa Downtown. We couldn't be happier that you felt safe and well-catered to by our diligent team of valets. We strive to relay a sense of ownership and pride, and we're delighted that this resonated with you. Thank you for your high recommendation, and we hope to serve you and your friends again in the future.

2/10 Terrible

Bryan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was not happy with room
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 2 may. 2024
Bryan, it's regretful to learn that you found your room not up to your expectations. Please know that ensuring our guests' satisfaction is our top priority. We would value any detailed feedback you might have to help us improve on this aspect in the future. Thank you for your time.

2/10 Terrible

Cammie

Viaje en grupo, Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The pool was not available and that is the only reason why we chose this hotel over others. I went on a day trip from Oklahoma City to Tulsa for my daughter‘s 25th birthday. Staying at a hotel with the pool was part of the celebration. I let the front desk person know that we were very disappointed and the circumstances around our disappointment. They told me that it was on their website and I explained to them that I booked through Expedia and it was not noted there. At that time, I think it would’ve been very appropriate to offer us some kind of a discount or a voucher or something like that. Later that day we went to the bar and ordered espresso martini. The bartender let us know what they didn’t have espresso, so we ordered an Irish coffee. The bartender didn’t know how to make an Irish coffee and she told us she would have to walk “all the way back to the servers area to get us some coffee” reluctantly. Then she poured shots of Jameson and Baileys in lukewarm coffee with cardboard coffee cups, and charge us $16 per drink. Needless to say I did not drink them. She was perfectly unapologetic as well. Nobody really seemed to care whether or not we were happy with our stay there. I would definitely not go back.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 28 abr. 2024
Cammie, we regret to hear that your experience at our hotel didn't meet your expectations, particularly relating to the pool availability and beverage service. We strive to provide accurate information across all booking platforms and value the details shared in your review. Our team members are typically known for their exceptional service, and we're sorry to hear that was not your experience. We promise a better and worthwhile stay should you choose to visit us in the future. We urge our guests to give us another chance to change their perception.

8/10 Bueno

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 30 abr. 2024
Jessica, it's great to see that your experience at Hyatt Regency Tulsa Downtown was largely positive, judging from your rating. We're glad you chose to stay with us and we look forward to welcoming you back in the future.

10/10 Excelente

Esthefani

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 28 abr. 2024
Esthefani, it's delightful to hear that your experience at Hyatt Regency Tulsa Downtown met all expectations. We appreciate the simplicity of your feedback. Looking forward to extending this positive experience during your future stays with us. Thank you for choosing our hotel.

4/10 Malo

BRANDY

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 24 abr. 2024
Brandy, we're sorry to see that your recent stay didn't meet your expectations. It's disappointing that we could not provide the exceptional experience we strive for. Nonetheless, your rating is valuable in helping us make our hotel services better. Thank you for staying with us. We look forward to having another chance to better serve you next time.

8/10 Bueno

Stacey

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Loved that it was walkable to the BOK center. Checking in was interesting as when you enter the Hotel you had to go up a floor to the check in desk. The rep at the desk wore a mask so it made it difficult to hear her clearly and it was like dealing with an automated machine. No personality at all. The room was as requested. Spacious, clean and the bathroom was clean as well. I would stay here again but would wait for someone else to check us in.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 22 abr. 2024
Stacey, it's wonderful to know that you appreciated the Hyatt Regency Tulsa Downtown's advantageous location and spacious, spotless accommodations. We're glad to hear that you'd choose to stay with us again. We apologize for any difficulties experienced during the check-in process, and your feedback will help improve our guest experience. We certainly strive to deliver a friendly, personalized service and we'll work to ensure this is more apparent in the future.

10/10 Excelente

Freda, Russellville

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very close to the concert. Nice hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 16 abr. 2024
Freda, thank you for choosing Hyatt Regency Tulsa Downtown for your stay. It's delightful to hear you appreciated our convenient location near the concert venue. We look forward to welcoming you back in the future.

10/10 Excelente

Janie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was my 52nd birthday and when we arrived they had upgraded my room, had ballons everywhere, and a bottle of white wine with snacks. The staff was awesome
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 16 abr. 2024
Janie, it's fantastic to learn that your 52nd birthday at Hyatt Regency Tulsa Downtown was made memorable with a room upgrade, celebratory décor, and thoughtful touches like wine and snacks. Your words of appreciation for our wonderful team members truly warm our hearts. We hope to welcome you back for many more birthdays and special occasions!

10/10 Excelente

Adriana

Le gustó: Limpieza y condiciones de la propiedad
Respuesta de Customer Service, el 17 abr. 2024
Adriana, thank you for staying at the Hyatt Regency Tulsa Downtown. We're grateful for your top rating! Our team members look forward to serving you again on your next visit.

8/10 Bueno

Paula

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
That it’s close to the BOK Center.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 16 abr. 2024
Paula, we're delighted to hear that you appreciated the convenient location of Hyatt Regency Tulsa Downtown, especially its proximity to popular attractions such as the BOK Center. We trust you had an enjoyable time during your stay and we hope to have the pleasure of welcoming you back soon.

10/10 Excelente

Rebecca

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed for a concert. Very nice, great staff! Short walk to the BOK center!! Would definitely stay there again!
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 16 abr. 2024
Rebecca, thank you for your glowing insights! It's heartening to see that your overall experience at Hyatt Regency Tulsa Downtown met your expectations. Our prime location is indeed a great convenience especially for events at the BOK center. Our team members are thrilled to know they contributed to your enjoyable stay. We eagerly await your return for another memorable visit!

10/10 Excelente

John M

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 14 abr. 2024
Thanks for the amazing rating, John!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hyatt Regency Tulsa Downtown!

8/10 Bueno

Dustin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location to BOK center, but nothing worth walking to immediately nearby that I saw otherwise. Parking garage is another $20-30 night. Bar could be nicer. Bathroom is tiny but clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 12 abr. 2024
Dustin, thank you for sharing your thoughts. At Hyatt Regency Tulsa Downtown, we take pride in our prime location and exceptional cleanliness. We appreciate your feedback about the bar and will consider your suggestions to enrich our guests' experiences. Regarding parking, we are located in a bustling city area and we try to offer competitive rates for our guests. We hope to see you soon again for another great visit.

10/10 Excelente

Brooke

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was in a perfect location, and was very walkable. However the BEST part on my stay was interacting with the valet drivers. They weee friendly, gave the best recommendations and were absolutely charming. Well worth the cost. I’d definitely book this place again and recommend my family to stay when they come visit after my move to Tulsa.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 11 abr. 2024
Brooke, it's wonderful to hear about your fantastic experience at Hyatt Regency Tulsa Downtown. We're delighted to learn how our location suited you, and our valet drivers could add to your overall experience with warm interactions and helpful recommendations. We're eagerly waiting for your and your family's next visit. Your support means the world to us.

10/10 Excelente

Robert

Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 30 abr. 2024
Robert, thank you for your outstanding rating of Hyatt Regency Tulsa Downtown! We hope your stay was as delightful as your review implies. Our team is looking forward to hosting you again soon!

4/10 Malo

Hector

No le gustó: Servicio y personal y condiciones de la propiedad
Customer service horrible
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 9 abr. 2024
Hector, it's disappointing to hear about your experience with our customer service. Every guest should be treated with warmth and hospitality from our team members. Please be assured that your experience does not reflect our standard of service and we will work on improvements. We hope you may, in time, reconsider visiting again for a far better experience.

10/10 Excelente

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We walked to the BOK center for a concert. Great location!
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 3 abr. 2024
Deborah, thank you for sharing your positive experience at the Hyatt Regency Tulsa Downtown. It's fantastic to hear you enjoyed the proximity to the BOK center. We value your feedback and hope to cater to your accommodations on your next visit!

10/10 Excelente

Jack

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 3 abr. 2024
Thanks for the outstanding rating, Jack!We're delighted your time at Hyatt Regency Tulsa Downtown was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excelente

Shawn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Top quality excellent staff. Easy walk to several nice restaurants and venues just the best play to stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 2 abr. 2024
Shawn, it's a pleasure hearing such positive feedback about your experience at Hyatt Regency Tulsa Downtown. It's fantastic to know our team members made your stay memorable and the proximity to nearby eateries and venues added to the convenience. We surely look forward to welcoming you back for another great experience.

10/10 Excelente

Jason, Springdale

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful hotel, clean, great location
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 1 abr. 2024
Jason, we're thrilled to hear you enjoyed your stay at Hyatt Regency Tulsa Downtown. It's fantastic to know that our cleanliness and superb location added to your experience. We look forward to welcoming you back in the future!

10/10 Excelente

Terry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel. Very convenient to the TPAC and BOK Center
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 1 abr. 2024
Terry, we're thrilled to hear you found your stay at Hyatt Regency Tulsa Downtown convenient. We take pride in our prime location, allowing guests easy access to landmarks such as the TPAC and BOK Center. We're eagerly looking forward to your return on your next visit to Tulsa.

10/10 Excelente

Tristan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 2 abr. 2024
Tristan, it's wonderful to hear that you had a superb stay at Hyatt Regency Tulsa Downtown. We sincerely appreciate your perfect rating on Expedia. We hope to welcome you back soon for another exceptional visit.

10/10 Excelente

Rebecca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 30 mar. 2024
Rebecca, it's fantastic to hear that your stay at the Hyatt Regency Tulsa Downtown met your expectations! We are grateful for your top rating and look forward to your next stay with us. Thank you for choosing our hotel!

4/10 Malo

Joe

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
Bathroom sink leaked. Thought they would have more upscale stuff like coffee and tables in room.
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 26 mar. 2024
Joe, it's regrettable to learn that your stay did not meet your expectations. We apologize for any inconvenience you encountered regarding the bathroom amenities and for any disappointment over the room features. We strive to ensure our guests' satisfaction and regret if this was not achieved. Your feedback will certainly be taken into consideration for our future improvements.

10/10 Excelente

Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service and people
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 26 mar. 2024
Julie, we're thrilled to hear that you appreciated the stellar service and personalities at Hyatt Regency Tulsa Downtown. We take pride in ensuring our guests feel welcome and valued. Your generous comments truly mean a lot to us. We hope to host you again in the future.

10/10 Excelente

Aurelia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location is great, we stayed for an event that was being held at the BOK and we rode their shuttle there and back which was great! The pool needs updating but they are working on it! It was pretty cool how you could swim under and be inside or outdoor! Staff was friendly and helpful!
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 20 mar. 2024
Aurelia, it's fantastic to hear about your pleasant experience at Hyatt Regency Tulsa Downtown! We're thrilled our complimentary shuttle added an extra layer of convenience for your event visit. We appreciate your patience as we make enhancements to our pool area to improve your future swims. It's great to know our friendly and helpful team members contributed significantly to your stay. Your kind words encourage us to keep striving for excellence. We hope to welcome you back soon!

8/10 Bueno

Predrag, Miami Beach

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 20 mar. 2024
Predrag, thank you for being a valued guest at the Hyatt Regency Tulsa Downtown and submitting your rating. We always appreciate hearing our guests' feedback and hope to have another opportunity to provide you with an even more enjoyable stay in the future.

10/10 Excelente

Cody

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved it
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 19 mar. 2024
Cody, it's wonderful to hear that you enjoyed your stay at the Hyatt Regency Tulsa Downtown. We're thrilled to have left a lasting impression. Looking forward to welcoming you back soon.

10/10 Excelente

Tim

Viaje familiar
Bathroom was kinda small other than that it was great
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 18 mar. 2024
Tim, we're delighted to hear you enjoyed your stay overall at Hyatt Regency Tulsa Downtown. We appreciate your feedback about the bathroom size and we will take it into consideration for future improvements. It's fantastic that the remainder of your visit was satisfactory. We hope to welcome you back in the future.