When I arrived Iwas notified that my reservation was given to another guest. This was upsetting after driving from out of town for 4 1/2 hours. The staff never verified my reservation confirmation, even after I offered it. Then I was notified that there were no more non-smoking rooms only smoking rooms available and that the room was clean, however the sheets had cigarette burns, surfaces were dirty and the room smelt so bad we could not sleep all night. I had to find another toom at another hotel for the rest of my stay which was an expense i did not expect to pay. I was also.charged an unexpected additional fee for the room at Quality Inn Tulsa. On top of all that, I reserved a double bed room and was given a single king bed which was another inconvenience. I will never be staying at this establishment again and will never recommend to anyone. In fact, inrevimmend people stay away unless they like a rooms where bags of trash are kept outside their doors and dog poop on the walk ways. Worst experience ever.