Lobby

Reviews of Super 8 by Wyndham Tulsa

2 out of 5
Super 8 by Wyndham Tulsa
5811 S 49th West Avenue, Tulsa, OK

Reviews

7.0

Good

Rating 10 - Excellent. 182 out of 714 reviews" "
Rating 8 - Good. 223 out of 714 reviews" "
Rating 6 - Okay. 147 out of 714 reviews" "
Rating 4 - Poor. 72 out of 714 reviews" "
Rating 2 - Terrible. 90 out of 714 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from GM on May 16, 2024
Thank you David!

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and they had a really good breakfast! Rooms are nice, but shower knob didnt work well to turn on the hot water. We had a nice stay.
Stayed 2 nights in May 2024
Response from Gm on May 16, 2024
Thank you Amanda! I will look in this and have this issue resolved right away.

2/10 Terrible

Kaylee

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs some help
Stayed 1 night in May 2024
Response from Gm on May 16, 2024
Thank you Kaylee! We welcome all feedback so we know how to better serve our guest!

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price. Clean rooms
Stayed 1 night in May 2024
Response from GM on May 16, 2024
Thank you Damien!

10/10 Excellent

Damien

Liked: Cleanliness, property conditions & facilities
Great place for the price
Stayed 3 nights in May 2024
Response from GM on May 8, 2024
Thank you!

4/10 Poor

Charlene

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The best thing about this stay was the breakfast area. It was clean and well kept. The breakfast staff was very efficient and friendly. The handicap bathroom was extremely dangerous. The shower floor was sloped in a manor that caused the whole floor to flood and be slippery. There was also block mold in the bathroom.
Stayed 1 night in Apr 2024
Response from GM on May 8, 2024
Charlene, I do apologize for the inconvenience in the bathroom. We have to have them sloped so Wheelchairs can roll in and out of the showers.

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2024
Response from GM on May 8, 2024
Thank you Bailey!

10/10 Excellent

RoShaunda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you my grandparents loved there stay for there birthday
Stayed 2 nights in May 2024
Response from GM on May 8, 2024
Thank you!

6/10 Okay

Lori

Traveled with partner
Liked: Staff & service
This property has not aged well. There have been a few updates but not near enough. Furniture was from the 90's, chipped and missing parts. It was clean but the toilet seat could not be cleaned as it was so old, the stains were "set in".
Stayed 1 night in May 2024
Response from GM on May 8, 2024
Thank you Lori! I will personally look into this.

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Mar 2024
Response from GM on May 8, 2024
Thank you Bailey!

10/10 Excellent

Damien

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel for the price. I've stayed here a thousand times and have never been disappointed.
Stayed 4 nights in Apr 2024
Response from GM on May 8, 2024
Thank you Damien!

2/10 Terrible

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
I want my deposit back
Stayed 1 night in Apr 2024
Response from Gm on Apr 30, 2024
Hello Gina, I just looked into this and Your Deposit just a preauthorization but it was in fact reversed on the 26th. It can take 7 to 10 business days to see it back on your card. I do apologize for this inconvenience.

2/10 Terrible

kenneth

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had bed buggs
Stayed 1 night in Apr 2024
Response from Gm on May 8, 2024
Thank you! I have looked into and resolved this issue!

8/10 Good

Thomas

Traveled with partner, Traveled with family
Liked: Staff & service
Our room was in the “ No Smoking “ section of the hotel. There were people next door to our room standing right outside their door, open door, smoking. Their smoke was entering our room through the air conditioning. I complained to the front desk and she said there was nothing they could do. Maybe require people who smoke to smoke out away from the room doors… 10 feet or more. Also no hot water in the evening for a shower.
Stayed 1 night in Apr 2024
Response from Gm on Apr 30, 2024
I do apologize For this I will see what can be done about this!

4/10 Poor

Rebecca

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty and the door gets stuck like its been kicked in several times there was a crack in the wall so just overall not great
Stayed 1 night in Apr 2024
Response from GM on Apr 30, 2024
I do apologize Rebecca!

10/10 Excellent

Estephanie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Response from GM on Apr 30, 2024
Thank you!

10/10 Excellent

Isra

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from GM on Apr 24, 2024
Thank you Isra!

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to town cleaning staff very efficient
Stayed 4 nights in Apr 2024
Response from GM on Apr 24, 2024
Thank you Maria!

10/10 Excellent

alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there was really friendly. They must be family owned and always were giving us big smiles and hellos. I will remember that place and stay again nice time I go to Tulsa.
Stayed 2 nights in Apr 2024
Response from GM on Apr 24, 2024
Thank you Allen! We look forward to seeing you again next time your in town!

10/10 Excellent

Isra

Liked: Cleanliness, staff & service, property conditions & facilities
I like how friendly the staff is
Stayed 1 night in Apr 2024
Response from GM on Apr 24, 2024
Thank you Isra!

10/10 Excellent

Edgar, Henderson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and relaxing experience
Stayed 1 night in Apr 2024
Response from GM on Apr 24, 2024
Thank you Edgar!

10/10 Excellent

ellen

Stayed 1 night in Apr 2024
Response from GM on May 8, 2024
Thank you Ellen!

2/10 Terrible

Katarina

Stayed 1 night in Apr 2024
Response from GM on May 8, 2024
Thank you Katrina!

4/10 Poor

Ferdous

Traveled with family
Room smell dog bee and smoke
Stayed 3 nights in Apr 2024
Response from Gm on Apr 11, 2024
I do apologize for this issue!

10/10 Excellent

Robert, Ralston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on Apr 11, 2024
Thank you Robert!

6/10 Okay

Kenneth

Stayed 1 night in Mar 2024
Response from GM on Apr 11, 2024
Thank you Kenneth!

8/10 Good

Yunizar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the borderless shower, it flooded the bathroom floor.
Stayed 2 nights in Mar 2024
Response from GM on Apr 11, 2024
I apologize, this must have been one of our handicap rooms. We cant have borders in them because wheelchairs need to be able to roll into them.

6/10 Okay

Karen

Traveled with family and small children
Liked: Staff & service
Room had a smell to, but on the other hand a GREAT Mom and Pop diner within walking distance.
Stayed 1 night in Mar 2024
Response from GM on Mar 26, 2024
Thank you Karen!

10/10 Excellent

C. Lori

Stayed 1 night in Mar 2024
Response from GM on Apr 24, 2024
Thank you Lori!

6/10 Okay

Kristan, Pocatello

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2024
Response from GM on Mar 20, 2024
Thank you Kristan!

4/10 Poor

Christopher

Disliked: Property conditions & facilities
Well I booked for two beds and was confirmed on Expedia but when I got there they said they couldn't honor the confirmation so they gave us one king bed. So me and my two children had to sleep together in a king bed. There was no other competition offered except we feel bad
Stayed 1 night in Mar 2024
Response from GM on Mar 20, 2024
I do apologize for this inconvenience, I see you checked in at 4:06am and check in isn't until 3pm so at that time in the morning we don't have allot to choose from because our rooms are full from the previous day. If you would have checked in at the proper check in time we would have been able to accommodate the 2 beds. Again I do apologize for the inconvenience.

2/10 Terrible

William

Stayed 1 night in Mar 2024
Response from GM on Apr 11, 2024
Thank you William!

4/10 Poor

erica

Traveled with family
Trashy
Stayed 2 nights in Mar 2024
Response from GM on Mar 12, 2024
Erica, I apologize that you didn't like our property, I wished you would have called the desk and allowed us to fix what ever problem that occurred. We hope you give us another chance in the future!

4/10 Poor

Coco

Traveled with family
Disliked: Cleanliness, amenities
My son and I didn’t even take shower, also the breakfast is very limited, no wonder most of the drivers go straight to Mac Donald drive thru. I left to other place for breakfast as well.
Stayed 1 night in Mar 2024
Response from Gm on Mar 7, 2024
Well Coco, I apologize for this inconvenience.

6/10 Okay

Donita

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The stairwell and outside area were filthy. The room itself wasn't bad, but the parking lot was dirty and it was very unkept.
Stayed 1 night in Mar 2024
Response from Gm on Mar 7, 2024
I do apologize for this inconvenience. I will personally get this issue resolved.

6/10 Okay

James

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No clean towels were provided I had to go get them myself. The lady was nice the day we checked in on Thursday and she was absolutely a hag on Friday. What rooms reeked of smoke and they were supposed to be non-smoking. The hot water was excellent in the shower the beds are pretty comfortable. It's not really an overnight stay place they have several long-term folks living here. Area around the hotel trashy it's everywhere someone needs to clean it up.
Stayed 3 nights in Feb 2024
Response from Gm on Mar 7, 2024
James I am so sorry for this inconvenience. I am going to personally look into this and have it resolved. Again I apologize!

10/10 Excellent

Gayle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is like home away from home. Very clean, quiet, safe and the staff is very friendly. I stay here often. The houskeeping staff is also very friendly, especially a lady named christy. Christy does the tasty breakfast and cleans the rooms spotless. I've stayed in so many hotels that are so dirty, I got use to cleaning my own room. We had a very pleasant stay.
Stayed 2 nights in Feb 2024
Response from Gm on Feb 21, 2024
We always look forward to seeing you! Its guest like you that make our place great. We strive to make this as comfortable as possible while your away from home!

10/10 Excellent

Gayle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean!!!!!!
Stayed 2 nights in Feb 2024
Response from GM on Feb 21, 2024
Thank you Gayle! We always look forward to seeing you!

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating
Stayed 1 night in Feb 2024
Response from GM on Feb 21, 2024
Thank you Tony!

8/10 Good

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay overnight for day trip - Comfortable, safe, inexpensive
Stayed 1 night in Feb 2024
Response from GM on Feb 21, 2024
Thank you Benito, We hope to see you again real soon!

8/10 Good

Ali

Stayed 3 nights in Feb 2024
Response from GM on Feb 15, 2024
Thank you Ali!

4/10 Poor

Sergio

Stayed 2 nights in Feb 2024
Response from GM on Mar 26, 2024
Thank you Sergio!

10/10 Excellent

Gayle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in many hotels and motels and this on is the best. Nice staff, great breakfast and very clean.
Stayed 1 night in Feb 2024
Response from GM on Feb 13, 2024
Thank you Gayle! We look forward to seeing you again!

6/10 Okay

Julia

Disliked: Property conditions & facilities
Leaking toilet, loose shower fixtures, hairball in the shower, stains on bed cover and dirty bed frame. Also, floors not properly cleaned. The bed was comfortable. The Rowland sheets were clean. The tv worked
Stayed 1 night in Feb 2024
Response from GM on Feb 15, 2024
I do apologize Julia, I will personally look into this and have this issue resolved!

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
We enjoyed our stay. The room was exceptionally clean. The bed was very comfotable. Randy at the front desk was so nice and very helpful. The breakfast was very good. Cleanest hotel Ive stayed at.
Stayed 2 nights in Jan 2024
Response from GM on Feb 8, 2024
Thank you Gayle! We do our best to make our guest feel at home while their away from home.

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Gm on Feb 8, 2024
Thank you!

8/10 Good

Homer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GM on Feb 8, 2024
Thank you Homer!

10/10 Excellent

Gayle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, from the office to the cleaning crew were very nice. Room was spotless. Breakfast was outstanding. I enjoyed my stay.
Stayed 1 night in Feb 2024
Response from GM on Feb 8, 2024
Thank you Gayle, We look forward to seeing you again.

6/10 Okay

Russell

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from GM on Jan 31, 2024
Thank you Russell, We welcome all feedback so we know how to better serve our guest!

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on Jan 31, 2024
Thank you Norman!