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Reviews of Hotell Västerås

3 out of 5
Hotell Västerås
Vasagatan 22, Vasteras

Reviews

7.4

Good

Rating 10 - Excellent. 122 out of 628 reviews" "
Rating 8 - Good. 261 out of 628 reviews" "
Rating 6 - Okay. 160 out of 628 reviews" "
Rating 4 - Poor. 62 out of 628 reviews" "
Rating 2 - Terrible. 23 out of 628 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Roland

Business traveler
Disliked: Cleanliness, staff & service
NEEDS CLEANING
Excrement on the outside of the the toilet, dirt on the wall next to the bed. Bed cover was dirty.
Stayed 1 night in Oct 2021

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Comfortable and nice
Stayed 8 nights in Apr 2020

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
centrally located
Hotel is centrally located,has big rooms and friendly staff.
Stayed 1 night in Feb 2020

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Västerås hidden gems
Very welcoming. Great very helpful staff. Great showers
Stayed 2 nights in Oct 2019

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Really friendly
Stayed 1 night in Sep 2019
Response from Lena - Reception on Oct 1, 2019
Thank you for that Thomas. See you soon I hope. Welcome!

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
A convenient location with some free parking. A great price for a single traveler. Some rooms above a street with constant bus traffic and a stop below my window. Somewhat noisy. Request an inner room. Breakfast modest.
Stayed 1 night in Jul 2019

4/10 Poor

Peter

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
How this be called a Hotel
Had trouble getting into hotel no reception after 8pm, only an intercom. When I tried to use it someone answered and hung up this happened twice. No restaurant or bar and it’s called a hotel?

8/10 Good

Patrick, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable hotel, right in the centre of town
Reasonable rooms, furnished with the basics. Decent breakfast spread, lift for your luggage, etc. An easy walk from the railway station.

6/10 Okay

Kevin, Colorado

Review
Good location. And friendly staff

6/10 Okay

Daniella

Stayed 1 night in Feb 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En natt för två personer
Perfekt läge på hotellet, väldigt trevlig personal, jättebra pris och superbra rum! Har ingenting att klaga på alls!
Stayed 1 night in Feb 2024

2/10 Terrible

Anna

Disliked: Cleanliness, property conditions & facilities
Laga den automatiska dörröppnar knappen vid ytterdörren mot gatan samt dörren in i korridoren. Kommer man med tung packning eller är handikappad så blir det svårt. Lyhört.
Stayed 1 night in Feb 2024

6/10 Okay

Björn

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Ewa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gäster från Frankrike
Prisvärt och centralt beläget hotell i Västerås som passar alla typer av resor. Serviceminded personal och god frukost som serveras på bra tider.
Stayed 6 nights in Feb 2024
Response from receptionen on Feb 16, 2024
tack för din fina recensionMvh, personalen

8/10 Good

ywon

Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Susanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mysigt hotell, sköna sängar
Stayed 2 nights in Feb 2024

2/10 Terrible

Cecilia

Stayed 1 night in Jan 2024

10/10 Excellent

Johan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Hans

Stayed 1 night in Jan 2024

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Smidig incheckning, bra sängar, bra rum, superbra läge!! Lite lyhört till innergården men inget man störde sig på
Stayed 1 night in Jan 2024

10/10 Excellent

Emelie

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Billigt och mitt i centrum.
Stayed 1 night in Jan 2024

6/10 Okay

Girmay

Traveled with group
Liked: Cleanliness, room comfort
Rum temperaturen var låg det var svårt och sova
Stayed 1 night in Jan 2024

6/10 Okay

Christer

Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Stayed 3 nights in Jan 2024

8/10 Good

Christoffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra storlek på rummet.
Stayed 1 night in Dec 2023

6/10 Okay

Viktor

Stayed 1 night in Dec 2023

4/10 Poor

peter

Stayed 1 night in Nov 2023

6/10 Okay

Tommy

Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Stayed 2 nights in Dec 2023

6/10 Okay

Joram

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Joppedipp

Stayed 2 nights in Nov 2023

8/10 Good

Hillevi

Liked: Staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Robert

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Niclas

Business traveler
Liked: Cleanliness, staff & service, amenities
Mitt i stan, nära till allt och ett överkomligt pris
Stayed 1 night in Nov 2023

8/10 Good

Magnus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ett enklare hotell i ett mycket bra läge i centrala Västerås. Dock begränsat med P-platser.Bra utbud vad gäller svenska kanaler på TV. Bekväm säng medan frukosten var OK med inte mer än så.
Stayed 1 night in Nov 2023

10/10 Excellent

Ann-Katrin

Stayed 1 night in Nov 2023

6/10 Okay

Inger

Liked: Staff & service, amenities
Disliked: Cleanliness
Det var helt ok hotell, med kök för att kunna värma eller göra matsäck! bra frukost och jätte trevlig personal. Lite bättre städning bara så hade allt varit toppen!
Stayed 2 nights in Nov 2023

8/10 Good

Cristina

Traveled with family
Liked: Cleanliness, amenities
Bra storlek på rummet o badrum. Sköna sängar frächa handdukar o sängkläder. Enkel fruckost men tillräckligt.
Stayed 3 nights in Nov 2023

8/10 Good

Amar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blandat men mest positivt.
Bra hotell mitt i centrum. Det tog lite tid i receptionen då personalen var inte på plats men det löste sig. Rummet var i bra skick kuddarna var inte bra, rummets fönster är mot gatan så busstrafiken hörs och det är lite lyhört från korridoren. Bra utbud på frukosten men det kunde ha stått vad det är man kan plocka, små skyltat. Överlag trevlig hotell med trevlig personal.
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Slitet och ovälkomnande.
Sprucken fönsterruta och trasig gardin i rummet. Generellt upplevdes hotellet slitet. Bodde i rum som kallades minisvit vilket visade sig betyda två små enkelsängsrum. Som ensam resande hade jag därmed bara ett litet sovrum att vistas i trots att rummet totalt var stort. Under frukosten satt personal och högljutt diskuterade en ej närvarande kollega vid borde närmast frukostbuffén. Det sades bl a att hen, som nämndes vid namn, hade svårt att lära sig och inte fattar. Otroligt obekvämt att höra som gäst.
Stayed 1 night in Nov 2023

6/10 Okay

Andreas

Disliked: Cleanliness
Det var tomt på flera fat vid frukosten. Det var också hår i duschen som inte var mitt eget.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Linda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra läge. Urusel städning
Bra läge på hotellet och okej sängar. Men städningen är under all kritik. Vi hade en mix av dammråttor, gamla kalsonger och godispapper under sängen. Golven är helt enkelt så smutsiga att strumporna är dammiga efter ett par varv i rummet.
Stayed 1 night in Nov 2023

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect, clean and tidy, good breakfast, good service
Stayed 2 nights in Oct 2023