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Reviews of B&B HOTEL Verdun

2 out of 5
B&B HOTEL Verdun
48 Avenue de Metz, Verdun

Reviews

8.4

Very Good

Rating 10 - Excellent. 78 out of 195 reviews" "
Rating 8 - Good. 88 out of 195 reviews" "
Rating 6 - Okay. 16 out of 195 reviews" "
Rating 4 - Poor. 7 out of 195 reviews" "
Rating 2 - Terrible. 6 out of 195 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Clean and well cared for property. great place to hand your hat when visiting the area WW 1 sites,
Stayed 1 night in Feb 2024

8/10 Good

Malcolm

Stayed 1 night in Feb 2024
Response from Didier on Feb 21, 2024
Bonjour Nous sommes ravis que vous ayez apprécié votre séjour au B&B Verdun. Au plaisir de vous accueillir lors d'un prochain séjour

10/10 Excellent

Tim

Stayed 1 night in Jan 2024

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean place close to food outlets would recommend this
Stayed 2 nights in Dec 2023

8/10 Good

Gary

Stayed 1 night in Oct 2023

6/10 Okay

Vincent

Stayed 1 night in Oct 2023

10/10 Excellent

Penny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Lack of lift/ elevator meant a steep climb to the 3rd floor room. Local NovAuto very speedy to replace damaged tyre.
Stayed 1 night in Sep 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , everything where it should be and the staff were very helpful 👌👌
Stayed 1 night in Jul 2023

4/10 Poor

John

Due to a misunderstanding by reception staff I was charged for my room twice. They have promised to reverse one of the payments but I still waiting for this to reach my account.
Stayed 1 night in Jul 2023
Response from Didier on Jul 27, 2023
Bonjour,Je lis votre avis et à mon grand étonnement , vous dites avoir été prélevé deux fois.Après avoir vérifié, nous avons constaté qu'un seul débit avait été effectué.Comme vous me l'avez précisé, il s'agit d'une erreur de votre part.Bien cordialementDidier

8/10 Good

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and easy to access.
Stayed 2 nights in Jul 2023

10/10 Excellent

Louis

Stayed 1 night in Jul 2023

6/10 Okay

Mr P

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not what we expected (not for us)
This hotel was self check in. Needed to get a code (this was access to the front door and your room) after putting a credit card in at the door entrance. We were expecting a staffed reception. Of note, there is no lift in the building. We were on the 3rd (top) floor and after a long day riding our motorcycle, we struggled to carry all of our "gear" up the stairs. Another unexpected omission was a kettle. I must have missed that there was no kettle provided when I booked. The room was very basic, but the bed was comfortable. The breakfast was ok, continental with some cooked bacon and scrambled eggs. Neither of which was cooked to our liking. This hotel seemed more like a back-packer type place (to me) but was not priced accordingly. Basically, expensive for what it was. There was a restaurant (chain) not too far away but it seems a little out of town and as such not a lot around. Otherwise for a drink, it's a vending machine. We would not use this chain again.
Stayed 1 night in Jul 2023

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean No Frills Room
The room was bare bones, but clean. Bit of a mildew issue in the shower, but otherwise clean. Comfortable beds. No real service. We never saw a person, but was able to checkin using a code.
Stayed 1 night in Jun 2023

8/10 Good

Dennis

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2023

2/10 Terrible

Leslie

Traveled with family
Disliked: Cleanliness, staff & service
I do not like writing negative reviews, but we would not stay here again. We prepaid for 2 rooms and breakfast through Expedia, and we received confirmations the day before we arrived. However, when we got there, the hotel only had one reservation, so we had to pay for yet another room. They also would not honor the prepaid breakfast and required additional payment. It has been several days and we still haven’t received a refund for the prepaid reservation that the hotel refused to honor. In terms of the actual room, they are very basic. One of our rooms was reasonably clean, but the other was not clean. We would not suggest others risk staying here, especially if you book through Expedia.

8/10 Good

Andria

Liked: Cleanliness, staff & service, property conditions & facilities
Simple and easy for our needs.
Stayed 2 nights in May 2023

8/10 Good

Lisa

Stayed 1 night in Jun 2023

6/10 Okay

Paul

Stayed 1 night in Jun 2023

10/10 Excellent

Stuart

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
Stayed 2 nights in May 2023

8/10 Good

Kyle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable

8/10 Good

Julia

Stayed 1 night in Sep 2022

8/10 Good

lichong, cupertino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's relative quiet, nice and clean place. But staff speaks a little English.
Stayed 2 nights in Aug 2022

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable beds.
Room was clean and larger than expected. Unfortunately it wasn't possible to adjust the Aircon in the room and it was quite hot in our top floor room.
Stayed 2 nights in Oct 2021

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room
Standard B&b hotel. No lift in the hotel though but didn’t impact us. Clean, basic room.
Stayed 1 night in Oct 2021

2/10 Terrible

Orianna, Calw

Liked: Property conditions & facilities
Disliked: Staff & service
Orbitz keeps telling me to revise this review, apparently to remove the reason why I have given this property a lone star. In light of that, I will simply have to advise that the customer service is terrible, so stay somewhere else.
Stayed 2 nights in Sep 2020

2/10 Terrible

Marina

Traveled with group
Disliked: Staff & service, property conditions & facilities
Inexistent welcome and hard time to check in
Terrible - inexistent check-in/welcome. Had to call a number where the person answering could not understand where I was. Had to call twice. People queuing to enter the hotel putting pressure given covid circumstances. Worse experience every.
Stayed 1 night in Aug 2020
Response from Didier on Oct 6, 2020
Bonjour, La réception est ouverte tous les jours de 6h00 à 11h00 et de 17h00 à 21h00 En dehors de ces horaires une réception automatique vous est proposé afin de pouvoir rentrer 24h sur 24 Désolé pour votre expérience Bien cordialement Didier

8/10 Good

K J

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

8/10 Good

henri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel de passage à recommander
Stayed 1 night in Apr 2024

2/10 Terrible

Meryem

Business traveler
Disliked: Property conditions & facilities, room comfort
J’ai galéré pour accéder à l’hôtel, le code envoyé par mail était faux Je n’ai pas pu payer avec ma carte Alex ni par Apple Pay
Stayed 1 night in Feb 2024

10/10 Excellent

Elodie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil, chambre confortable et propre.
Stayed 1 night in Feb 2024
Response from Didier on Feb 21, 2024
Bonjour Nous sommes ravis que vous ayez apprécié votre séjour au B&B Verdun. Au plaisir de vous accueillir lors d'un prochain séjour

10/10 Excellent

Thierry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Très bon accueil, literie impeccable et propreté au top
Stayed 1 night in Feb 2024

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Victoria

Traveled with family
Liked: Property conditions & facilities, room comfort
Preis Leistung in Ordnung
Das Hotel ist über Hotels.com zu teuer. Wir haben mit Frühstück 128€ gezahlt. Laut Anzeige kostet das Hotel aber nur 91€ plus 8,5€/Person Frühstück, 4€/Kind. Es gibt einen kostenlosen Parkplatz direkt am Hotel und die Zimmer sind relativ groß, leider gibts es keinen Aufzug und es gab ein paar etwas dreckige Stellen (z. B. die Klimaanlage oder die Ablage im Bad). Der Check-in erfolgt ganz leicht über einen Automaten und das Zimmer bekommt einen festen Code für die Öffnung der Tür. Leider hat unser Code am nächsten Morgen schon nicht mehr funktioniert und jemand musste uns die Tür öffnen. Das Frühstück war für den Preis wirklich gut. Zwar nicht so schön präsentiert, aber eine umfangreiche Auswahl aus Kaffeespezialitäten, Saft (Orange und Apfel), Wasser, Milch, 2 Sorten Müsli, Ei und Speck, Marmelade, Honig, Nutella, Baguette, Toast, Croissants normal und Schoko, Madeleines. Das ist Preis Leistung sehr gut! Die Zimmer und auch der Flur waren nicht so sauber, aber wohl noch ok. Bei uns im Flur wurde leider ab 6 oder 7 Uhr laut geflext und gebohrt. Alles in allem für 2 Sterne wohl ok.
Stayed 1 night in Jan 2024

8/10 Good

Jean-François

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Olivier

Stayed 1 night in Nov 2023

10/10 Excellent

Mederic

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agréable il y’a plein de commerces autour
Stayed 1 night in Nov 2023

8/10 Good

Flo

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023

8/10 Good

Johann

Disliked: Staff & service
Good breakfast Pictures of the rooms in the internet showed the rooms and facilities in a far better state than they were
Stayed 2 nights in Oct 2023

8/10 Good

Cédric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Noora

Traveled with partner
Liked: Staff & service
The hotel was good in every aspect. Especially positive was the breakfast. The room was a bit too humid for our liking. If you have been in a Baltic cruise this was a B-level cruise ship room.
Stayed 2 nights in Sep 2023

2/10 Terrible

Stefan

Stayed 1 night in Sep 2023

8/10 Good

Anke

Liked: Cleanliness, staff & service, property conditions & facilities
TOP für einen Zwischenstop
Zimmer sehr klein (konnte man aber vorher schon erfahren) sehr hellhörig, mit dem Auto gut zu erreichen, großer und kostenloser Parkplatz, sehr freundliches Personal.
Stayed 1 night in Aug 2023

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel normal, pour sa catégorie, mais géré - en terme de service - au meilleur niveau ! On peut compter sur la direction en cas problème ... Je recommande ! Bernard LUCAS
Stayed 1 night in Aug 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Une bonne etape
Hotel calme et propre avec un pDj varie et de qualite. Cependant quelques points a revoir, la machine a l entree qui distribue le code n avait plus de papier, la housse de couette etait dechiree...rien de grave mais embettant...
Stayed 1 night in Aug 2023

8/10 Good

Denis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

manuel

Liked: Cleanliness, property conditions & facilities, room comfort
Du classique à Verdun
Pas de surprise pour cet hotel tout a fait conforme au standard de la marque. Personnel accueillant. Calme, et pas loin du centre ville (en voiture). Quelques options de restauration à proximité.
Stayed 2 nights in Aug 2023

10/10 Excellent

Alain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
oui
Stayed 3 nights in Aug 2023