Ratings based on 522 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Really great beautiful hotel

Posted Sep 8, 2014
Everything is excellent. .actually very central. .very clean ..very safe..nice cooperative staff
4 out of 5
Recommended
for Everyone
by A verified traveler from midlands, UK

Quiet hotel in good location

Posted Sep 4, 2014
Pros: Very quiet
Cons: Access to both sides of the bed, although this will be room specific!
Location: Next to the Rathaus, only 10 minutes walk to the old town and about 15 minutes to the main shopping street. The subway is very nearby.
This is the quietist hotel I have ever stayed in! It is located near to the subway and the historic Rathaus. The room was very clean and comfortable but as we were on the first floor and only looked out onto the inner courtyard the room was quite dark and it was difficult to see what the weather was doing before we left the building! As the building has a lot of history the hotel has been fitted into it, as such our room had a king size bed but was up against the wall. The bathroom was fantastic, large and modern. There is no air conditioning in the hotel but the weather was cool anyway so this wasn't a problem. The staff were very helpful and I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel central to Vienna siteseeing.

Posted Aug 18, 2014
Pros: Friendly helpful staff.
Cons: Aircon in rooms
Location: Fantastic explored first district, danube canal, tubes to different destinations
Humid weather hotel room not really equiped for this, but comfortable sleeping and plenty of space.
2 out of 5
by A verified traveler

Overpriced and overrated

Posted Aug 16, 2014
For the price I paid I expected a much better room/service, the wifi kept disconnected, the room was extremely tiny, and there was no air conditioning.
3 out of 5
Recommended
for Everyone
by A verified traveler from Russia, Krasnodar

Hotel close to major sites

Posted Aug 16, 2014
Pros: Location, free WiFi, good value for money
Cons: Design and decorations could be much better
Location: All the major sites are within a walking distance
The hotel is not bad but nothing special. The location is quite good and the rooms were clean. I would recommend it only to those people who do not spend much time in the hotel as this hotel is quite boring in all senses. Couples would be better off to find a more romantic hotel in Vienna. Good value for money.
4 out of 5
Recommended
for Everyone
by A verified traveler from La Jolla

great location

Posted Aug 14, 2014
Cons: wish they had local number in USA
I left clothes in the room after I checked out. Hotel staff has mailed the clothes back to me.
5 out of 5
Recommended
for Everyone
by A verified traveler from Prague

Nice ambience

Posted Aug 9, 2014
Cons: Air conditioning would be nice, but fans were provided
Location: All major sites were within fifteen minute walk
Centrally located but quiet, wonderful breakfast, and very professional and friendly staff. For the money I cannot think of a better place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from leicester

Very nice hotel

Posted Aug 3, 2014
Very clean and close to main attractions. Staff are extremely pleasant and helpful. The only slight criticism would be that the rooms are quite hot in hot weather as there is no air conditioning. Overall, very reasonably priced and would stay again if in Vienna.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Extremely friendly staff

Posted Jul 22, 2014
Pros: The staff were extremely friendly and helpful in identifying places to go and things to see. Everyone spoke perfect English. Hotel was well maintained
Location: The hotel was in a great location. Minutes walk from the main attractions in Vienna.
Great experience in this lovely hotel with very friendly and helpful staff. The hotel facilities were great and the location was only minutes walk from main attractions. Very happy with my stay here.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice hotel for price. Location was great.

Posted Jul 20, 2014
Pros: Location
Cons: Air conditioning. Breakfast was expensive.
Not fancy but sufficient. No air conditioning. Provided fans and windows open so it was fine for us. Location was really good. Could walk easily to sights. We were close to film festival location...was awesome. If you want a nice room in a good location for a good price, I'd recommend.