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Reviews of City-center apartment

3.5 out of 5
City-center apartment
Hoher Markt, Vienna

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

7.0/10

Cleanliness

3.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Staff & service
Our flight was delayed, tried to call number on our itinerary as directed no one answered. They close at 10 we landed in Vienna at 930pm tried to call , no answer, texted property guide back to inform them of delay no response from all tries.. We had to book another hotel for 2 nights. Wasted our money and did not give us response. I will tell all friends/ family to avoid. Very poor customer service. So disrespectful. Really put a bad start to our very planned and awaited vacation. Stay elsewhere where people actually want to help you have a good vacation
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
숙소가 넓고 깨끗하게 정리되어서 이용하기 편리했다. 다만 등록서류를 꼭 써야한다고 주의사항에 있어서 호스트에게 연락했으나 staff에게 문의하라고 답변이 왔고, 연락했으나 해결되지 않았다. 근처 편의점이 없는 것이 조금 불편했다.
Stayed 1 night in Feb 2019