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Reviews of Garten - & Kunsthotels Gabriel

3 out of 5
Garten - & Kunsthotels Gabriel
Landstraer Hauptstrae 165, Vienna, VIE

Reviews

8.0

Very Good

Rating 10 - Excellent. 123 out of 451 reviews" "
Rating 8 - Good. 217 out of 451 reviews" "
Rating 6 - Okay. 79 out of 451 reviews" "
Rating 4 - Poor. 22 out of 451 reviews" "
Rating 2 - Terrible. 10 out of 451 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Billie-Ann

Liked: Cleanliness, staff & service
If your looking for a clean, decent place with pretty helpful staff, to just lay your head, this place will work for you. If you're looking for a place to lay back in your room and enjoy the hotel itself, this is probably not the place.
Stayed 1 night in Apr 2024

10/10 Excellent

keren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel. Great location, alot i either walkable or a short ride in the public transport. Staff was very nice and helpfull, if i come back to vienna i will definitely return here!
Stayed 4 nights in Jan 2024

10/10 Excellent

Joseph, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Nalenthren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gabriel Hotel, Vienna
Nice budget hotel, breakfast was excellent. The shower in the room is very small amd the bed mattresses are not comfortable at all. Overall a okay place to stay if you looking for a budget hotel. Tram stop is nearby and restaurants.
Stayed 3 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm welcome at reception, basic room but good for price, good location to various transportation options
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The staff is friendly on reception.
Very polite and helpful staff. Cleaning wise okay. Just not comfurtable matters and also in pictures they showed 4 beds actually we have got 2 sofa combed which were not comfortable at all. In the breakfast they dont care about vegetarian option and contamination. Which we were not happy about
Stayed 2 nights in Aug 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Katsiaryna, Brooklyn

Stayed 1 night in Jun 2023

10/10 Excellent

Fredy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place 👌
Stayed 1 night in Mar 2023

10/10 Excellent

Cedo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent.Especialy Velibor.
Stayed 1 night in Jan 2023

8/10 Good

Pedro Henrique

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

6/10 Okay

Igor

Stayed 1 night in Dec 2022

6/10 Okay

Suzanne

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room and bathroom was clean although extremely outdated No amenities in room such as coffee. Property is outdated, no key card scanner for rooms, regular key on extremely heavy and large key ring, you could knock a person out with this thing. We were asked to leave the key at the desk if we went out which left us uncomfortable since our belongings were in room and safe was functioning. Rooms not how the appear in photos.
Stayed 1 night in Sep 2022

10/10 Excellent

nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

nataliya

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

kadri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Ron Oppenheim on Apr 19, 2022
Dear Kadri, Thank you very much for your feedback and rating. We greatly appreciate it! Wish you all the best and hope to see you again if you return to Vienna. All the best, Hotel Gabriel Team

10/10 Excellent

Faraz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, convenient location, excellent staff
Stayed 2 nights in Oct 2021

8/10 Good

Ronen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recommended hotel in Vienna.
The location is convenient and close to public transportation. There is private parking for a fee, there is an elevator in the building, the room is comfortable and clean and breakfast is definitely sufficient. The hotel staff is pleasant and helpful and the reception and departure process is convenient and easy.
Stayed 2 nights in Sep 2021

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Arik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, easy to reach city centre by walking or by bus. Clean, nice staff, very good breakfast.
Stayed 1 night in Nov 2019
Response from Hotel Gabriel Team on Jan 16, 2020
Thank you for your great feedback. We hope to see you again soon.

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Small and clean. Friendly stuff, Very good breakfast. Location is near the bus stop and metro station (not far). So, everything was great! Thanks a lot!!!
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is terrible, toilets are dirty, staffs are rude, breakfast is awful.
Stayed 1 night in Oct 2019

10/10 Excellent

Evgeni

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy to stay in the hotel
Amazing
Stayed 3 nights in Oct 2019

8/10 Good

Steve

Liked: Cleanliness, staff & service
(Relatively) Cheap and cheerful
Good price, nice people on reception, breakfast perfectly adequate, location on a well served bus route, a less-than-ten minute ride to the centre. Recommended for the more economically minded traveller.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast buffet, quiet hotel, overall a good deal
Stayed 2 nights in Sep 2019

8/10 Good

TAMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and cheap hotel in vienna
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious breakfast was good. Parking was limited.
Stayed 2 nights in Aug 2019

2/10 Terrible

Rainer

Disliked: Cleanliness, staff & service, room comfort
Stay away
Let's start with the positive, because that's short: the garden. Except this I can't find anything good. The room was super small, the bathroom even smaller, the shower is for dwarfs. No chance you could turn around inside, and I'm quite slim. Pillow? One, small and thin. Cover? Only a blanket because it is summer? No a/c, but it has a ventilator. If you want to use it, there's only one power plug, which means you can't charge your phone at the same time, which would be annoying, but don't worry, the WiFi Internet doesn't work as well, so you might not need it. When I complained at the reception he looked at me and said, and only told me that this is an external problem. No call to the provider, nothing. He let me understand that this happens often, so no use. The breakfast had a rather bigger choice, but then again, when you find the egg shells of the previous user on your plate, you might not want eat too much.
Stayed 2 nights in Aug 2019

2/10 Terrible

Kuresh

Traveled with family
Disliked: Cleanliness, staff & service
Very small room ,no AC , poor breakfast not happy at all
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
+Location is near main train station - cracks on walls - room number 221 - very old furniture - no air-condition - very old key system
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Good value for money...............................
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities
The description said the hotel had an airport shuttle and WiFi. They did not have an airport shuttle and the WiFi did not work
Stayed 1 night in Jul 2019

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must in Vienna
Getting to the hotel from the central station was a breeze. Lookout for the name as the sign outside only says Hotel Gabriel though. Staff wrote us before arriving to make sure things were fine and throughout our stay they were very kind! The buffet breakfast was great with a good variety of options to choose from, the eggs were delicious. You also have the option to have your breakfast outside at the garden, thus the hotel name ;) As for the facility, there's an elevator to help you get upstairs and your room will be a nice, quiet and clean room. Moving around from and to the hotel was easy enough and the neighborhood is great, we felt safe at all times. Definitely you will have a great time if you decide to stay in this hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

Nathanial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and value. Beautiful garden and breakfast. Exceeded my expectations by far.
Stayed 1 night in Jul 2019

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Ant on Jul 17, 2019
Dear guest, thank you so much for the nice fit back.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nothing but a motel. Don’t understand why and how it was ranked as a 3-star hotel. The condition is not good. The attitude of front desk staff is terrible.
Stayed 4 nights in Jul 2019
Response from ant on Jul 17, 2019
Dear Guest, i an warry sorry thet you hewe this filling. We are 3*** hotel and we dont have air condition in our rooms. Do you see this at our webside? Please see another 100 fit-back coments... br sales manager

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel, no ac, old smelly floor fans. Rude staff, dilapidated rooms
Stayed 1 night in Jun 2019
Response from Answer on Jul 5, 2019
Dear Guest, we becom your fit back. This what you write it’s not corrected. Our Hotel its warry clean and new renewed. Online we don’t offer air-condition, and you don’t book rooms with Air-condition. Please visit our web-side. Smelly in room its don’t possible - we haw NEW carpet in all rooms + new color in all rooms. Br Hotel Team Sales Manager

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2019
Response from Antwort on Jul 11, 2019
Sehr geehrter Gast, herzlichen Dank für das Feedback. Wir werden uns bemühen um zusetzen. Mit freundlichen Grüßen Sales Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Antwort on Jul 11, 2019
Sehr geehrter Gast, herzlichen Dank für das Feedback. . Mit freundlichen Grüßen Sales Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, the rooms were spotless. Location ideal for St Marx station from the airport and the underground to the City centre
Stayed 4 nights in May 2019
Response from Antwort on Jul 9, 2019
Dear Gust, thank you so much for the Feetback. best regards Sales Manager

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience! Nice staff. Very helpful to people like us who are first time visitors to Vienna .
Stayed 2 nights in May 2019
Response from Antwort on Jul 9, 2019
Dear Guest, thank you so much for the Feetback. Best regards Sales Manager

8/10 Good

Verified traveler

Stayed 1 night in May 2019
Response from Antwort on Jul 11, 2019
Sehr geehrter Gast, herzlichen Dank für das Feedback. Wir werden uns bemühen um zusetzen. Mit freundlichen Grüßen Sales Manager

8/10 Good

Verified traveler

Stayed 1 night in May 2019
Response from Antwort on Jul 11, 2019
Sehr geehrter Gast, herzlichen Dank für das Feedback. Wir werden uns bemühen um zusetzen. Mit freundlichen Grüßen Sales Manager

8/10 Good

Ales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Antwort on Jul 11, 2019
Sehr geehrter Gast, herzlichen Dank für das Feedback. Wir werden uns bemühen um zusetzen. Mit freundlichen Grüßen Sales Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely convenient and friendly hotel
The only remark I can make on partially negative note is bed. We were travelling with wife and got two single beds moved together. Mattresses and pillows were not very comfortable either. This was not big deal for us but may be issue for more sensitive people. Everything else starting with the greeting and welcoming, amenities, location, transportation convenience, etc. is at the greatest level.
Stayed 3 nights in Feb 2019