Vista frontal de la propiedad

Opiniones de Rafael Kaiser - Business Apartments

4 out of 5

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 163 de 212 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 44 de 212 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 212 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 212 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 212 opiniones" "

9.6/10

Limpieza

9.2/10

Servicio y personal

9.4/10

Servicios

9.4/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Martin

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excelente opción. A 10 minutos caminando de la zona turística. Amplio. Limpio. Seguro.
Respuesta de Olena Matselo, el 2 abr. 2024
Dear Mr. Martin,Thank You very much for the top rating and lovely review. It's a real pleasure for us that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Me hospedaría de nuevo allí
Muy buena ubicación y excelente comunicación con servicio al cliente via whatsapp y correo electrónico.
Se hospedó 3 noches en octubre de 2023
Respuesta de Olena Matselo, el 21 oct. 2023
Dear Guests,Thank You very much for the top rating. It's a real pleasure for us that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Dana angelica

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Olena Matselo, el 15 oct. 2023
Dear Mrs. Dana Angelica,Thank You very much for the top rating. It's a real pleasure for us that You liked our apartment in Vienna. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful city!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Martín

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2022
Respuesta de Olena Matselo, el 3 dic. 2022
Dear Martin,Thank You very much for the top rating. It's a real pleasure for us that You liked to be hosted in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo está súper bien, la decoración, la ubicación, la conexión con autobuses, no tengo queja, lo pase muy bien y regresaría sin dudarlo!
Se hospedó 4 noches en septiembre de 2019
Respuesta de Olena Matselo, el 24 sept. 2019
Dear Guests, Greetings from Rafael Kaiser - Business Apartments. Thank You so much for the top rating and wonderful feedback. It's a real pleasure for us that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again in the nearest future! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Excelente

Roland, Santa Clara

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
very modern and clean proprety, free amenities like water, drinks and coffee available at will, laundry on site was an added bonus
Se hospedó 3 noches en mayo de 2024
Respuesta de Olena Matselo, el 14 may. 2024
Dear Mr. Roland,Thank You very much for such a lovela review. It's a real pleasure for us that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Karla Maria

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The property was clean and very pretty , the communication with the recoption was outstanding! Loved the nespresso machine at the apartment!
Se hospedó 2 noches en mayo de 2024
Respuesta de Olena Matselo, el 11 may. 2024
Dear Mrs. Karla Maria,Thank You very much for the top rating and such a lovely review. It's a real pleasure for us that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Fantastic place and great service.
Se hospedó 1 noche en marzo de 2024
Respuesta de Olena Matselo, el 17 abr. 2024
Dear Mr. Paul,Thank You very much for a lovely review It's a real pleasure for us that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Zachary

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Wonderful apartment and the staff went above and beyond to make sure our stay was nothing short of perfect! Highly recommend to anyone staying in Vienna. Great location that’s walkable to many places or a short metro ride to some further parts of old town such as Belvedere or Schönbrunner palaces.
Se hospedó 4 noches en abril de 2024
Respuesta de Olena Matselo, el 15 abr. 2024
Dear Mr. Zachary,Thank You very much for such a lovely review. It was a real pleasure for us to host You in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent suites and great location. Great service too.
Se hospedó 2 noches en marzo de 2024
Respuesta de Olena Matselo, el 21 mar. 2024
Dear Mr. Paul,Thank You very much for a very nice feedback. It was a real pleasure for us to host You in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Andres

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Easy to find and just steps away from public transportation. The outdoor tub and shower was top notch specially after a morning workout.
Se hospedó 3 noches en marzo de 2024
Respuesta de Olena Matselo, el 21 mar. 2024
Dear Mr. Andres,Thank You very much for the top rating and lovely review. It's a real pleasure for us that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Bettina, Apfeldorf

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Super für eine Städtereise, Nur 1km zu Fuß zum Dom. Zentral gelegen. Bus und U-Bahn in der Nähe.
Se hospedó 3 noches en marzo de 2024
Respuesta de Olena Matselo, el 21 mar. 2024
Liebe Frau Bettina,vielen herzlichen Dank für Ihre nette Bewertung. Es freut uns sehr, dass Sie sich in unserem Apartment wohl gefühlt haben. Wir wünschen Ihnen alles Gute und hoffen gerne darauf, Sie bei Ihrem nächsten Wienbesuch wieder bei uns willkommen heißen zu dürfen!Mit freundlichen GrüßenOlena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Yu Han

Le gustó: Limpieza
Se hospedó 5 noches en febrero de 2024
Respuesta de Olena Matselo, el 26 feb. 2024
Dear Mrs. Yu Han,Thank You very much for the top rating. It's a real pleasure for us that You liked to be accommodated in our property.We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

8/10 Bueno

Donghyun

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Olena Matselo, el 6 feb. 2024
Dear Donghyun,Thank You very much for the high rating. It's a real pleasure for us that You liked our apartment in Vienna.We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful city!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Du Hong

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Olena Matselo, el 6 feb. 2024
Dear Du Hong,Thank You very much for the top rating. It's a real pleasure for us that You were feeling comfortable being accommodated in our apartment. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Paulo R I

Se hospedó 5 noches en enero de 2024
Respuesta de Olena Matselo, el 29 ene. 2024
Dear Mr. Paulo,Thank You very much for the top rating. It's a real pleasure for us that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

8/10 Bueno

ALISON Lisa

Viaje en grupo
Le gustó: Servicios y condiciones de la propiedad
Property was lovely and clean. We had clear instructions with accessing the property. Local shops/pastry and nearby subways. Easy 15 min flat walk into centre. I would defiantly stay in a Rafael apartment again. Thank you
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Daniel

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
What an amazing apartment! The manager, Olena, is awesome too! I hope to go back some day.
Se hospedó 3 noches en octubre de 2023
Respuesta de Olena Matselo, el 14 oct. 2023
Dear Daniel,Thank You very much for the top rating and such a lovely feedback. It's a real pleasure that You liked our apartment. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Andrea

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2023
Respuesta de Olena Matselo, el 13 oct. 2023
Dear Andrea,Thank You very much for the top rating. It's a real pleasure for us that You liked our apartment. We wish You all the best and mostly hope to host You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Justin

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Olena Matselo, el 29 sept. 2023
Dear Justin,Thank You very much for the top rating. It's a real pleasure for us that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

8/10 Bueno

Nicole

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Limpieza
We liked that it was fairly spacious and fairly clean and quiet and safe. Would prefer if it had two full bathrooms with two toilets. More available taxi's would be helpful too Not great communication initially when the CC didnt go through.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Olena Matselo, el 26 sept. 2023
Dear Mrs. Nicole,Greetings from Rafael Kaiser Premium Apartments. Thank You very much for Your feedback. It's a pleasure for us that You liked our apartment and its cleanliness. Concerning the taxis, they are available at any time by phone numbers and by the taxi APPs as well. From our side we do our best to support our guests online, using WhatsApp messanger for any questions.We would like to thank You once again for being our guest and wish You all the best!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

James

Le gustó: Limpieza y comodidad de las habitaciones
Great stay!
Good location, quality, easy and simple
Se hospedó 3 noches en septiembre de 2023
Respuesta de Olena Matselo, el 19 sept. 2023
Dear Mr. James,Thank You so much for the top rating and lovely feedback. It's a pleasure for us that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Harald

Se hospedó 1 noche en agosto de 2023
Respuesta de Olena Matselo, el 19 sept. 2023
Dear Mr. Harald,Thank You very much for the top rating. It's a pleasure for us that You liked our apartment. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

8/10 Bueno

Kristina

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The accommodation was excellent. However, the parking arrangement was not communicated clearly ahead of time. Parking cost was additional 50 Euros for 2 days at the nearby public parking garage.
Se hospedó 2 noches en julio de 2023
Respuesta de Olena Matselo, el 22 jul. 2023
Dear Mrs. Kristina,Thank You very much for a positive review. It's a real pleasure for us that You liked to be accommodated in our property. Concerning parking, it's against charge in Vienna. Therefore, we are offering our guests to book in advance our parking places in the garage in 5 walking minutes at the price of 19,00 Euro per 24 hours. The price is standard in this district of Vienna.We would like to thank You once again for being our guests and mostly hope to welcome You again once You decide to be back to our beautiful city!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Michael

Se hospedó 1 noche en julio de 2023
Respuesta de Olena Matselo, el 10 jul. 2023
Dear Mr. Michael,Thank You very much for the top rating. It's a real pleasure for us that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Tuan

Le gustó: Limpieza y comodidad de las habitaciones
Well located and spacious apartment
Fully furnished, all mod cons, spacious 1 bedroom apartment perfect for our week stay in Vienna. It's not in a touristy area and there were plenty of grocery stores, bakeries and restaurants ; no banks or ATMs though. Easy access to trams and subway although, if we wanted to, we could've walked to Stephanplatz in 20 minutes or so.
Se hospedó 6 noches en junio de 2023
Respuesta de Olena Matselo, el 4 jul. 2023
Dear Tuan,Thank You very much for the top rating and very positive review. It's a real pleasure for us that You were feeling comfortable being accommodated in our property.Concerning Your comment about the bank, there is one exaclty in our building, and the ATMs as well.We would like to thank You once again for being our guests in Vienna and mostly hope to welcome You again once You decide to be back to our beautiful city!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Jonathan

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Shower ceiling was slanted and a little too low for my height unless I bent in an awkward position.
Se hospedó 4 noches en junio de 2023
Respuesta de Olena Matselo, el 26 jun. 2023
Dear Mr. Jonathan,Thank You very much for the top rating. It was a pleasure for us to host You in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Erin

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Great location
The host communication was great.made it very easy to plan our arrival and if we needed anything they were there. The apartment had good space and was a short walk to everything. There is free laundry and they even provide soap which was helpful with our kiddos. They also had communal outdoor patio areas and nespresso in the room. There is an elevator but several steps to reach it (be prepared if you have heavy luggage). The bed was pretty hard, but overall I recommend and would stay again for the location and amenities. Very reasonable and you get a lot!
Se hospedó 5 noches en mayo de 2023
Respuesta de Olena Matselo, el 22 may. 2023
Dear Erin,Thank You very much for such a lovely review. It was a real pleasure for us to host You in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

HONG

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
It’s very easy to access. Super clean😊! Nice reception and attitude. Warm and friendly. I’d like to recommend to my friend to come. Thank you!
Se hospedó 1 noche en mayo de 2023
Respuesta de Olena Matselo, el 22 may. 2023
Dear Mr. Hong,Thank You so much for such a nice review. It's a real pleasure for us that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful city.Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austia

10/10 Excelente

Ho Seok

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Olena Matselo, el 4 may. 2023
Dear Mr. Ho Seok,Thank You very much for the top rating. It's a real pleasure for us that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Mike

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Zentrumsnah gelegen, gut ausgestattet, sauber und modern. Perfekt für einen Tripp nach Wien.
Se hospedó 3 noches en abril de 2023
Respuesta de Olena Matselo, el 2 may. 2023
Lieber Herr Mike,Vielen herzlichen Dank für sehr nettes Feedback. Es freut uns sehr, dass Sie sich in unserem Apartment wohl gefühlt haben. Wir wünschen Ihnen alles Gute und hoffen gerne darauf, Sie bei Ihrem nächsten Stadtbesuch wieder als unseren Gast begrüßen zu dürfen!Mit freundlichen GrüßenOlena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Jake

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
100% recommend
Super friendly staff, very clean and modern with everything you need for a short stay. Unlimited nespresso pods is a nice perk so you don’t have to ration yourself. Great location with good transport links but also an easy walk to some of the nice sights. 100% recommend
Se hospedó 3 noches en abril de 2023
Respuesta de Olena Matselo, el 30 abr. 2023
Dear Jake,Thank You so much for the top rating and such a lovely review. It was a pleasure for us to host You in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Kerstin

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Beautiful apartment with rooftop terrace
The apartment is fantastic with the rooftop terrace, nice living room, bed room with sufficient storage space, and bathroom with tub. Communication was great, very responsive to any concerns and questions. Easy to store luggage at the end of the stay. I'll be back.
Se hospedó 6 noches en abril de 2023
Respuesta de Olena Matselo, el 30 abr. 2023
Dear Kerstin,Greetings from Rafael Kaiser Premium Apartments. Thank You very much for the top rating and such a lovely review. It's a real pleasure for us that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Radu

Viaje familiar con niños
Le gustó: Servicios y condiciones de la propiedad
The property was great, the location was excellent, it was perfect for our family (6 persons) to make a night stop. Our kids loved it!
Se hospedó 1 noche en febrero de 2023
Respuesta de Olena Matselo, el 23 feb. 2023
Dear Radu,Greetings from Rafael Kaiser Premium Apartments. Thank You very much for the top rating and very lovely feedback. It's a real pleasure for us that You liked our apartment and its location. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Mary

Le gustó: Limpieza y comodidad de las habitaciones
Unsere 5-tägige Aufenthalt waren wunderbar. Location ist top.Hochwertige Ausstattung, sehr gepflegt. Absolut empfehlenswert.
Se hospedó 5 noches en febrero de 2023
Respuesta de Olena Matselo, el 13 mar. 2023
Liebe Frau Mary,Vielen herzlichen Dank für Ihre nette Bewertung. Es freut uns sehr, dass Sie sich in unserem Apartment wohl gefühlt haben. Wir wünschen Ihnen alles erdenklich Gute und hoffen gerne darauf, Sie bei Ihrem nächsten Stadtbesuch wieder bei uns willkommen heißen zu dürfen!Mit freundlichen GrüßenOlena MatseloOperations Manager

10/10 Excelente

C

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
用品齊全 暖氣也很夠用 住的整體算非常舒適
Se hospedó 4 noches en febrero de 2023
Respuesta de Olena Matselo, el 12 feb. 2023
Dear Guests,Thank You very much for the top rating and nice feedback. It's a real pleasure for us that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Gabor, Budapest

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en enero de 2023
Respuesta de Olena Matselo, el 30 ene. 2023
Dear Mr. Gabor,Greetings from Rafael Kaiser Premium Apartments. Thank You very much for the top rating. It's a pleasure for us that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Nadir Murat

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Süper konaklama
Çok konforlu ve çok temiz kaliteli iyi bir deneyim oldu. Otel yerine kesinlikle tercih edilmeli.
Se hospedó 3 noches en enero de 2023
Respuesta de Olena Matselo, el 27 ene. 2023
Dear Mr. Murat,Thank You very much for such a pleasant review. It was a pleasure for us to host You in our property. We wish You all the best and mostly hope to welcome You again in the nearest future!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Ganna

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2022

10/10 Excelente

Donna

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very nice place with exceptional housekeeping services. Close to everything, clean and very helpful people. Love this place and would definitely stay here again.
Se hospedó 11 noches en noviembre de 2022
Respuesta de Olena Matselo, el 3 dic. 2022
Dear Donna,Greetings from Rafael Kaiser Premium Apartments. Thank You so much for the top rating and such a lovely feedback. It's a real pleasure for us that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

Victoria

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very friendly staff! Helped and responded to emails during stay. Would recommend. The terrace was our favorite part
Se hospedó 3 noches en octubre de 2022
Respuesta de Olena Matselo, el 3 dic. 2022
Dear Victoria,Greetings from Rafael Kaiser Pfremium Apartments. Thank You so much for the top ratine and positive feedback. It was a pleasure for us to host You in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

robert

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location
Se hospedó 3 noches en septiembre de 2022
Respuesta de Olena Matselo, el 10 oct. 2022
Dear Mr. Robert,Greetings from Rafael Kaiser Premium Apartments. Thank You very much for the top rating. It's a pleasure for us that You liked our apartment and its location. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Excelente

William, Columbus

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent location. Convenient to everything because of the quick access to public transportation. Many things within a short walking distance. Top notch option for a stay in Vienna.
Se hospedó 5 noches en julio de 2022
Respuesta de Olena Matselo, el 4 ago. 2022
Dear Mr. William, Thank You very much for Your positive review. It's a pleasure for us that You liked our apartment and its location. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Excelente

QIAN

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Wonderful apartment and very close to public transportation. Will recommend this place to anyone who wants to visit Vienna.
Se hospedó 3 noches en junio de 2022
Respuesta de Olena Matselo, el 29 jun. 2022
Dear Mrs. Qian, Thank You very much for the top rating and such a nice feedback. It's our pleasure that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Excelente

Jea Kee

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2022
Respuesta de Olena Matselo, el 22 jun. 2022
Dear Mr. Kee, Thank You very much for the top rating. It's our pleasure that You liked our apartment in Vienna. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful city! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Excelente

Stanislav

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en junio de 2022

8/10 Bueno

Jack

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 6 noches en abril de 2022
Respuesta de Olena Matselo, el 19 jul. 2022
Dear Mr. Jack, Thank You very much for the high rating. It's our pleasure that You liked our apartment. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Excelente

DAVID

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Appartement de standing, propre, spacieux, confortable, à proximité des moyens de transports.
Se hospedó 5 noches en febrero de 2022
Respuesta de Olena Matselo, el 20 feb. 2022
Dear Mr. David, Thank You very much for the top rating and such a nice feedback. We are truly delighted that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful city. Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Excelente

ADAM MARTIN

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
The property was fantastic. We stayed with two young kids (1 and 3) and it was perfect for them. Really great location. Flat was very high end. 10/10 would recommend.
Se hospedó 7 noches en febrero de 2022
Respuesta de Olena Matselo, el 20 feb. 2022
Dear Mr. Adam Martin, Thank You very much for the top rating and such a lovely feedback. It's our pleasure that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful city. Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Excelente

Joao

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Everything was perfect related to cleaning. Customer support also helped a lot
Se hospedó 4 noches en febrero de 2022
Respuesta de Olena Matselo, el 20 feb. 2022
Dear Mr. Joao, Greetings from Rafael Kaiser - Business Apartments. Thank You very much for the top rating and very friendly feedback. It's our pleasure that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria