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Reviews of Art City Inn

3 out of 5
Art City Inn
Jasinskio Street 14, Vilnius

Reviews

8.2

Very Good

Rating 10 - Excellent. 149 out of 507 reviews" "
Rating 8 - Good. 253 out of 507 reviews" "
Rating 6 - Okay. 80 out of 507 reviews" "
Rating 4 - Poor. 17 out of 507 reviews" "
Rating 2 - Terrible. 8 out of 507 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Francis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Edvinas Bingelis on Nov 16, 2023
Dear Francis, Thank you for your 8 points! It is a huge compliment for all hotel Art City Inn team. We are pleased to know that all our staff has made the best for your perfect stay! We are looking very much forward to the opportunity to host you again soon.

8/10 Good

Pawel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for business trip
Tasty breakfest, available parking, close to one of the main road to continue business trip and in relatively close distance to old town (below 30 minutes walk).
Stayed 2 nights in Sep 2023
Response from Edvinas Bingelis on Sep 12, 2023
Dear Pawel,Thank you for taking the time to share your experience in regards to your recent stay at Art City Inn hotel. We appreciate your detailed feedback a lot.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, friendly and helpful.
Stayed 1 night in May 2023
Response from Edvinas Bingelis on May 23, 2023
Dear Michael,Thank you for taking the time to write a feedback. We are pleased to know that all our staff has made the best for your perfect stay! We are looking very much forward to the opportunity to host you again soon.

2/10 Terrible

Samanta

Stayed 1 night in May 2023
Response from Edvinas Bingelis on May 23, 2023
Dear Samanta,Thank you for taking the time to share your experience in regards to your recent stay at Art City Inn hotel. We value the opinions of our guests very much and I do apologize if we did not manage to fully meet your expectations this time. However, I hope you can give us another try and visit us again in the nearly future!

8/10 Good

Francis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 nights in Vilnius.
Good value for money hotel. Have used it many times over the last few years. They now charge 5€ a night for parking. Not a massive charge but a charge they did not make before. Staff all very friendly and efficient. All in all a good place to stay.
Stayed 5 nights in Nov 2022
Response from Edvinas Bingelis on Nov 16, 2022
Dear Francis,Thank you for taking the time to write feedback. Every review is very important for all hotel Art City Inn team.Best regards,Front office manager Edvinas Bingelis

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Not bad but not great at the moment
Check in was good. Reception staff always friendly and helpful. Only had the room cleaned once during our stay of four nights. Maybe this was due to coming out of Covid restrictions but no information was given on check in as to the cleaning of rooms. Towels not changed daily had to ask at reception to have them changed. No restaurant or bar open in the day time or evening. Breakfast served as normal. This hotel is a 10-15 minute walk into the main area of Vilnius so the restaurant and bar when open is a plus for convenience. I have stayed at this hotel many times and will probably again in May of next year as I feel it deserves a chance to get back to standard after Covid.
Stayed 4 nights in Nov 2021
Response from Edvinas Bingelis on Nov 29, 2021
Thank you for taking the time to share your experience in regards to your recent stay at Art City Inn hotel. We appreciate your detailed feedback a lot. Your comments – either positive or negative - are very important for us as they may help us to improve our services. We look forward to welcoming you back. We will do our best to deliver exceptional and friendly service.

10/10 Excellent

Andrejus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a few night stays.
3.5 star hotel. Simple, cozy, affordable.
Stayed 1 night in Jul 2021

10/10 Excellent

Daiva, DC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel of the location and parking, very clean and nice place!
Stayed 6 nights in Jan 2020
Response from Edvinas Bingelis on Jul 10, 2020
Dear Daiva, Thanks for staying with us. We appreciate your feedback! Best regards, Front office manager Edvinas Bingelis

8/10 Good

SIARHEI

Traveled with group
Liked: Cleanliness, staff & service
A little noise from highway nearby.
Stayed 1 night in Jan 2020
Response from Edvinas Bingelis on Jan 15, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Everything was on point, only thing that was lacking is the fact that 'chair' or whatever that was supposed to be lacked a pillow so had to sit on the metal bits of the frame, besides that everything was clean, and working.
Stayed 1 night in Dec 2019
Response from Edvinas Bingelis on Dec 30, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a 100 percent pleasant experience at this hotel. Service was prompt and efficient and the staff were unfailingly professional. Would highly recommend this hotel for tourists such as us.
Stayed 1 night in Oct 2019
Response from Edvinas Bingelis on Oct 10, 2019
Dear Mr. Stuart, Thank you for your 10 points! It is a huge compliment for all Europa City Vilnius team. We are pleased to know that all our staff has made the best for your perfect stay! We are looking very much forward to the opportunity to host you again soon. Best Regards, Front office manager, Edvinas Bingelis

10/10 Excellent

Tatu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, reasonable price, very happy!
Everything worked well, we had a comfortable stay in the hotel. We didn't try the breakfast, so there's something for the next time. I am happy to return!
Stayed 1 night in Sep 2019
Response from Edvinas Bingelis on Sep 6, 2019
Thank you for your 10 points! It is a huge compliment for all Europa City Vilnius team. We are pleased to know that all our staff has made the best for your perfect stay! We are looking very much forward to the opportunity to host you again soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Room clean and tidy. Easy access and parking. Basic but nice breakfast. The only problem was, I booked through expedia, and they had difficulties finding my booking. Flat screen tv with lithuanian, english hd channels, kettle, coffee, tea, fridge with drinks! 24/7 receptionist.
Stayed 1 night in Jul 2019
Response from Edvinas Bingelis on Jul 23, 2019
Dear customer, Thank you for your 10 points! It is a huge compliment for all Europa City Vilnius team. We are pleased to know that all our staff has made the best for your perfect stay! We are looking very much forward to the opportunity to host you again soon. Best Regards, Front office manager, Edvinas Bingelis

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good in comparison to the price I paid neat clean well thought of .., I would recommend it
Stayed 1 night in Jul 2019
Response from Mindaugas Motiejūnas on Jul 10, 2019
Thank you for taking the time to share such a positive review about your recent stay in Europa City Vilnius. It is nice to know that you were totally satisfied with your stay in our hotel. We are very happy to read that you were satisfied with your room, breakfast and the team! We are looking forward to the opportunity host you again and hope that next stay will bring more memories about Vilnius. Best Wishes,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location not far from the centre on foot. The staff should improve a bit their English though.
Stayed 4 nights in Jul 2019
Response from Mindaugas Motiejūnas on Jul 9, 2019
Thank you for taking the time to write a feedback. Every review is very important for all Europa City Vilnius team.

8/10 Good

Sofie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, not so friendly restaurant personell
Hotel was comfortable and parking was convenient. The rooms were comfortable but had poor wifi coverage. Front desk personell were kind and courteous. Breakfast food was ok but the young ladies working at the breakfast were not very friendly or service minded,
Stayed 2 nights in Jun 2019
Response from Edvinas Bingelis on Jun 25, 2019
Dear Sofie, Thank you for taking the time to write a feedback. Every review is very important for all Europa City Vilnius team. Best regards, Front office manager

10/10 Excellent

Ernesta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good, clean rooms, comfortable beds
Stayed 1 night in May 2019
Response from Edvinas Bingelis on May 23, 2019
Dear Ernesta, Thank you for your 10 points! It is a huge compliment for all Europa City Vilnius team. We are pleased to know that all our staff has made the best for your perfect stay! We are looking very much forward to the opportunity to host you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Edvinas Bingelis on May 7, 2019
Thank you for your 10 points! It is a huge compliment for all Europa City Vilnius team. We are pleased to know that all our staff has made the best for your perfect stay! We are looking very much forward to the opportunity to host you again soon.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel not too far from city centre. Room was clean. Staff at front desk were friendly and very helpful. Good value for the price.
Stayed 1 night in Apr 2019
Response from Edvinas Bingelis on May 6, 2019
Thank you for taking the time to write a feedback. Every review is very important for all Europa City Vilnius team.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was poor
Stayed 4 nights in Mar 2019
Response from Edvinas Bingelis on Mar 19, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, central location, friendly staff. Recommend
Stayed 2 nights in Jan 2019
Response from Edvinas Bingelis on Jan 21, 2019
Thank you for your 5 points! It is a huge compliment for all Europa City Vilnius team. We are pleased to know that all our staff has made the best for your perfect stay! We are looking very much forward to the opportunity to host you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel not too far from town 10-15 walk Room was clean good size and we were given a quiet room and were very happy here Breakfast for 7 Euros if not included was good value choice was ok
Stayed 3 nights in Dec 2018
Response from Edvinas Bingelis on Jan 4, 2019
Thank you for taking the time to share such a positive review about your recent stay in Europa City Vilnius. It is nice to know that you were totally satisfied with your stay in our hotel. We are very happy to read that you were satisfied with your room, breakfast and the team! We are looking forward to the opportunity host you again and hope that next stay will bring more memories about Vilnius. Best Wishes, Front Office manager, Edvinas Bingelis

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at front desk were great and very helpful and polite most impressed so far with everything
Stayed 1 night in Dec 2018
Response from Edvinas Bingelis on Jan 2, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

grazvydas, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel will stay here again fantastic city and hotel
Stayed 1 night in Sep 2018
Response from Karina on Sep 18, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Karina on May 23, 2018
Thank You!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2018
Response from Karina on May 14, 2018
Thank You!

10/10 Excellent

Adelphi, Portland, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing
If you like walking, stay in this place. There bus 🚌 2 mins walk. By walking you will not missed All this beautiful park, historical building, Shopping and etc. I posted already in my Facebook . My son afraid 😟 to travel. I want him what his missing. Beautiful country.
Stayed 5 nights in Apr 2018
Response from Karina on Apr 20, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

YOULIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for business stay, excellent restaurant
Response from Karina on Feb 26, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Karina on Jan 23, 2018
Thank You!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years Eve
Great hotel, very friendly staff
Stayed 1 night in Dec 2017
Response from Karina on Jan 9, 2018
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Carlito Jr

Liked: Cleanliness
Disliked: Staff & service
very bad breakfast!
The breakfast is so bad and I have to pay €10 for it! Won't come back here anymore!
Stayed 7 nights in Dec 2017
Response from Karina on Jan 9, 2018
Thanks for staying with us. We appreciate your feedback! We are sorry for misunderstanding, but breakfast cost 7 EUR/ per person.

8/10 Good

Wulser, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Old Town
This hotel was within walking distance of Old Town and City Centre. The décor is a bit outdated but clean and tidy. Mini bar in room and hairdryer. Towels changed everyday even although we hung them up. Staff friendly enough and nothing was to much trouble.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night's in lovely Vilnius
Stayed for 2 night's in lovely Vilnius, nice hotel in a nice location, close to town. On my last night I had difficulty sleeping as it was very noisy, apart from that I had a great stay.
Stayed 2 nights in Aug 2017

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great Room with A/c for the cost. Chips/vegetables and pasta on he Breakfast menu ???
Stayed 3 nights in Aug 2017
Dear Mr. William, Thanks for staying with us. We appreciate your feedback! Best regards, Svetlana Lastockina Front Office Manager

10/10 Excellent

Michele, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth it!
The hotel is well positioned and has comfortable rooms (I was upgraded to an apartment - thank you!). I had lunch there and the food was tasty and inexpensive - as is room service. The staff are really helpful - especially reception.
Stayed 3 nights in May 2017
Response from Hotel administration on Jun 23, 2017
Dear Sir/ Madam, Thank you for your excellent feedback. We appreciate your kind opinion. Looking forward to meeting you in Europa City Vilnius hotel again. Kind regards, Hotel administration

10/10 Excellent

Raimundas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you! We appreciate your feedback!

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good basic hotel.
The hotel is comfortable, with sufficiently large rooms. Good value for the price. The breakfast and the restaurant menu are rather basic but enough for the traveller's needs.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing first visit to Lithuania
Amazing helpful staff and the foodnwas good too beds little hard but no problem they gave me a late check out so I could train in the morning

8/10 Good

Gintaras

Liked: Cleanliness, staff & service
Good in overall
Hotel is very good,room is OK, jus was cold and bathroom needs upgrading as outdated.Also very cold in bathroom.

6/10 Okay

Dzmitry, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible breakfast
Terrible breakfast (spicy pasta, bread wasn't fresh)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Europa City Vilnius Hotel
Nice hotel in Vilnius - walking distance to old town, tourist attractions.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Robyn, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to Old Town
Hotel was clean and comfortable. Easy walk to the old town. Close to a major road so we couldn't sleep with the window open but it was quiet with it closed.

6/10 Okay

Robertas, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
When I was making the reservation I indicated preference for bed, unfortunately I was guven a room with 2 tiny beds. I was afraid of falling out of it. Everything else was great, but the size of a bed is vital. Can't give more than 3 stars for that. Made me feel like I was in students' hostel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, easy walking distrance to city centre
Great city. Would certainly return to Vilnius. Steeped in history. Well work a visit.

6/10 Okay

Vaughan, Ipswich England

Liked: Cleanliness, staff & service, property conditions & facilities
Santa 1
Workmen started work at 6.30am which was a bit early

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel for any stay
Nice, clean and comfortable hotel for any type of stay. Nice modern design, fairly comfy rooms. Nice staff. Good breakfast.

8/10 Good

Vytenis, Klaipeda

Liked: Cleanliness, staff & service, room comfort
Superb breakfast
Hotel is with no frills - simple and clean. Big free parking space. Not far from Gedimino ave. Hot water in the room only after long wait. And superb breakfast - really 5 stars.

8/10 Good

A. Satorov, new york, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Europa City Vilnius!!!
Very nice hotel , high speed wifi, helping staff !! Thank you very much. A.Satorov

8/10 Good

Jon, Owen Sound, ON

Liked: Staff & service, property conditions & facilities, room comfort
Great location, Excellent Restaurant.
Hotel is located a few blocks from the old town, walking distance to several great restaurants (including the great one off the lobby), on a main road on one side and a quiet road on the other. The airport is 10 minutes away and is pretty good for Eastern Europe. One of the biggest parks is a short distance away. City, the people and the country are all wonderful with the exception of a couple of unscrupulous taxi drivers. This was country 53 for me, not a new traveller.