Exterior

Reviews of Hampton Inn Princeton

2.5 out of 5
Hampton Inn Princeton
107 S Richland Creek Dr, Princeton, IN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 252 out of 382 reviews" "
Rating 8 - Good. 100 out of 382 reviews" "
Rating 6 - Okay. 15 out of 382 reviews" "
Rating 4 - Poor. 12 out of 382 reviews" "
Rating 2 - Terrible. 3 out of 382 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights and our room was top notch. Clean and quiet, plenty of towels and pillows. Up to date decor, a great breakfast that was complementary. Would definitely recommend to everyone and would stay there in the future.
Stayed 2 nights in Apr 2024
Response from Hampton Inn Princeton on May 1, 2024
Dear Valued Guest,Thank you for your review! We appreciate when our guests take time to provide feedback! We are happy you enjoyed your stay with us! Our Team works hard to provide the best possible experience during your stay! We do hope that if you are ever in Princeton, IN area traveling you will choose to be our guest again!

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and updated, I just wish they would use something lighter to sleep under instead of that heavy bed cover! I failed to ask for a light blanket to use!
Stayed 1 night in Apr 2024

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the lemon and lime water
Stayed 1 night in Apr 2024
Response from Hampton Inn Princeton on Apr 23, 2024
Thank you for choosing to stay with us here in Princeton Indiana. We hope to see you again.

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness, staff & service
Liked it was Hampton and all that it means to s traveler. Did not like the shower. Low water volume and the bathtub faucet was no longer secured inside the wall and would move when you attempted to pull up the shower diverter. Very unlike Hampton.
Stayed 1 night in Apr 2024

10/10 Excellent

Cali

Traveled with family
Liked: Cleanliness, property conditions & facilities
A great place to stay in a small town. Very friendly staff, and easygoing atmosphere. Great breakfast and fitness room was well supplied and clean. Pleasantly surprised
Stayed 3 nights in Mar 2024

10/10 Excellent

Amanda

Would recommend again. Friendly staff clean rooms.
Stayed 1 night in Mar 2024
Response from Princeton Indana on Apr 24, 2024
Thank you for choosing to stay here in Princeton Indiana

8/10 Good

Geoff

Business traveler
Nice place
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay there.
Stayed 3 nights in Feb 2024
Response from Krystle H on Mar 19, 2024
Dear William,We are happy to hear that you always enjoy your stay here! We look forward to seeing you again!

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast /sitting area was nice!
Stayed 1 night in Feb 2024
Response from Krystle H on Mar 19, 2024
Thank you, Bryan! We are glad you enjoyed your stay with us!

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Hampton inn
We had an amazing stay. Very clean room, great breakfast and friendly hostess
Stayed 1 night in Jan 2024
Response from Krystle H on Mar 19, 2024
Dear Patsy,Thank you for your feedback! We are so glad to hear that you enjoyed your stay with us!

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not have asked for Better!
Hotel was perfect for our stay. Close to shopping & restaurants. Staff was friendly, room was clean, breakfast was great! Will stay here again when in town!
Stayed 3 nights in Dec 2023

10/10 Excellent

Tambra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a while since ive stayed at this hotel. It has been remodeled and looks good. Smoke alarm in adjoining room went off for 3 hours. There was no maintenance available to silence it. Overall, good place to relax for a few days
Stayed 2 nights in Dec 2023

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jagger was very friendly and helpful for our late night check in
Stayed 1 night in Dec 2023

10/10 Excellent

TILESSIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. The lady doing the breakfast was also amazing, such pride in what she does and friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Melinda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work
It was very good.
Stayed 1 night in Dec 2023

6/10 Okay

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service
Never had a problem here until this stay. There was no water pressure and had to run the water for 10 mins for it to get hot.
Stayed 1 night in Nov 2023

10/10 Excellent

Dennis, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Nov 2023

10/10 Excellent

Patsy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was very nice and very close to everything needed
Stayed 3 nights in Nov 2023

2/10 Terrible

Ashtin

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived at 5pm, my room was not ready. Once I got into my room, the lock going to the room next to us was broken so we could walk right into another room. We requested a new room and there was urine and feces all over the toilet. I cleaned it myself. Let the staff know but the woman seemed very disinterested.
Stayed 1 night in Nov 2023
Response from Management Team on Nov 21, 2023
Thank you for taking the time to share your recent experience with us. We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is invaluable to us as we strive to provide exceptional service to all our guests.We are genuinely sorry for the delay in having your room ready upon your arrival at 5 pm. This falls short of our commitment to ensuring a smooth check-in process, and we appreciate your understanding in this matter.First and foremost, we would like to address the concern regarding the lock issue. Upon investigation, we found that the room you occupied is not connected to another guest room; therefore, there was no lock that could be broken leading to another room. We understand the importance of security, and we assure you that we take this matter seriously. Regarding the cleanliness issue in your room, we are truly sorry for the condition you encountered. This does not meet our usual standards, and we appreciate your patience in addressing the matter independently. We have shared your experience with our housekeeping team to ensure that such oversights are not repeated in the future.We also want to extend our apologies for any perceived disinterest from our staff member. Please be assured that we are taking the necessary steps to address this and provide additional training to ensure our team members are responsive and attentive to guest concerns.We value your feedback, and we hope you will consider giving us another opportunity to provide you with the exceptional service we strive for. Please feel free to reach out to our management directly if you have any further concerns or if there is anything else we can do to make amends.Thank you for bringing these issues to our attention, and we appreciate your understanding. If you would like to discuss this further, please do not hesitate to reach out to us by calling the hotel directly. Warm regards,Hampton Inn

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Tammi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Check-in was great, very courteous. Breakfast was ok, at 630 would have thought they would have kept bagels, bread, etc full, staff not very happy. Check out ok. Room was great! Bed was amazing! Will probably be back in april
Stayed 1 night in Oct 2023

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time and hotel stay was excellent.
Stayed 2 nights in Oct 2023

8/10 Good

Jessica

Stayed 1 night in Oct 2023

8/10 Good

Kevin

Stayed 2 nights in Oct 2023

8/10 Good

Clayon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is getting old and needs some upgrading
Stayed 2 nights in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
I wasn't real crazy about seeing two guys outside the front door drinking out a bottle of Crown Royal but other than that, the stay was quiet.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to where I needed to be.
Stayed 3 nights in Sep 2023

8/10 Good

Angel

Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

lugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fit my needs for my trip
Stayed 1 night in Aug 2023

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Everyone is so friendly from the front desk to housekeeping! My mom especially loved the hot cookies as we waited for our room.
Stayed 2 nights in Jul 2023

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here nice clean rooms and very welcoming front desk area. Unfortunately there was no TV instructions/ channel selection or a listing of places to visit in the area. We come down often to visit family so we will probably stay here more often
Stayed 2 nights in Jul 2023

6/10 Okay

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Location close to Parkway We had issues checking in. Had to wait 1.5 hours for our room to be cleaned before we could check in.

10/10 Excellent

Dallas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night road trip stay
Stayed 1 night in Jul 2023

10/10 Excellent

Dallas

Stayed 1 night in Jul 2023

10/10 Excellent

Mary

Stayed 1 night in Jun 2023

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice place. Would stay again
Stayed 1 night in Jul 2023

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unpleased
Water pressure was terrible.. it was sub par when it’s cold but once it switches over to “hot” pressure was maybe 25% Ice machine didn’t work. And there’s only 1 ice machine for a 3 story hotel
Stayed 1 night in Jun 2023
Response from Vanessa, GM on Jun 23, 2023
Michael, thank you so much for your feedback! We strive to provide the best guest experience to each of our guests and I'm disheartened that this wasn't the case with your stay. We do have 2 ice machines located inside the hotel, so if you were informed incorrectly, I apologize! Please know that I take our reviews very seriously and I'm working on the water pressure in the guest room you occupied during your stay. Please call me if you'd like to discuss further!

10/10 Excellent

Shannon

Stayed 1 night in Jun 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desk clerk was friendly and helpful
Stayed 1 night in Jun 2023
Response from Vanessa, GM on Jun 23, 2023
Douglas, Thank you so much for your review! I will pass along your warm compliments to my team! Hope to see you again, if travel brings you back!

10/10 Excellent

Craig, LaPorte

Stayed 2 nights in May 2023
Response from Vanessa, GM on Jun 23, 2023
Thank you for your feedback! It is always our goal to serve our guests to the best of our abilities and I'm happy you enjoyed your stay with us!

10/10 Excellent

richard

Stayed 2 nights in May 2023
Response from Vanessa, GM on Jun 23, 2023
Richard, Hello! Thanks for the great review! I will pass it along to my team! Safe travels!

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. I would stay here again
Stayed 1 night in May 2023
Response from Vanessa, GM on Jun 23, 2023
James, Thank you so much for your compliments! We want each of our guests to be happy with their stay experience, and I'm happy to know you enjoyed your stay! I will pass along your comments to everyone on the team! Thank you!