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Reviews of Courtyard by Marriott Virginia Beach Oceanfront/North 37th Street

3 out of 5
Courtyard by Marriott Virginia Beach Oceanfront/North 37th Street
3737 Atlantic Avenue, Virginia Beach, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1000 reviews" "
Rating 8 - Good. 259 out of 1000 reviews" "
Rating 6 - Okay. 119 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Great room, ocean view. Terrific service. Big flaw: I did not have a car and despite not being asked about it, I was charged for parking anyway. Major problem.
Stayed 3 nights in May 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 3 nights in May 2024

10/10 Excellent

Donna, Richmond

Everything was great. Only problem was that no breakfast was available.
Stayed 1 night in May 2024
Response from tracy on May 20, 2024
Hi Donna, thank you for posting a comment. The Courtyard brand worldwide does not offer complimentary breakfast. We have the bistro open each morning from 630am to 10am and also a breakfast buffet on the weekends from 7am to 11am for 17.95 adults and 12.95 children. Thank you!

10/10 Excellent

Britney

Traveled with family and small children, Traveled with family
Excellent location great rooms
Stayed 1 night in May 2024
Response from tk on May 17, 2024
Hi Britney, thank you for staying with us and giving us a 5/5. Have a great day!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Located on the quiet end of the beach, with ample parking. The room we had appeared to be recently updated.
Stayed 3 nights in May 2024
Response from tk on May 16, 2024
Hello Alexander, thanks for the 5/5 review! Our rooms were just renovated this February. Hope to have you as our guest again.

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serenity and hearing the waves
Stayed 3 nights in May 2024
Response from TK on May 14, 2024
Thank you for the 5/5 Edward! Have a great day!

8/10 Good

Dahiana

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, very accommodating. I which they had better dining options available inside the hotel. For those time you don’t want to go out walking around. But the overall stay was great, amazing views of the ocean!
Stayed 1 night in Apr 2024
Response from TK on May 6, 2024
Hello and thank you for the wonderful review! Please join us as our guest again in the future!

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 2 nights in Apr 2024
Response from TK on May 6, 2024
Thank you for the 5/5! Have a great day!

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were very run down and the hallway stunk of marijuana. Friendly staff but the property needs some attention.
Stayed 1 night in Apr 2024
Response from TK on Apr 30, 2024
Hi Michael, I apologize that you were not satisfied with your stay. We just completed a renovation of our guestrooms at the end of February. If you are traveling to the Virginia Beach area again we welcome you to please give us another chance to make your stay right.

10/10 Excellent

Gilmar

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my daughter for 5 nights and we loved it! The hotel itself was very clean, newly updated and furnished, and overall very comfortable. The staff was always smiling and willing to help with whatever we needed. The weekend breakfast buffet was delicious and had several options, and the bistro was a very convenient option, especially with the 24 hour Starbucks options available! The beach and the boardwalk were just a step out the door and there were several restaurant and shop options available within the surrounding area and within walking distance! This establishment exceeded our expectations and we will definitely be visiting again!
Stayed 5 nights in Apr 2024
Response from TK on Apr 27, 2024
Hello Emily and thank you for the wonderful review! I am pleased to hear you enjoyed your time with us! Make sure to visit us in the summer when our outdoor pool and bar is open. Have a great day!

4/10 Poor

Kerry

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property that needs proper updating, additional charges for parking without it being advertised. Not good value for money.
Stayed 1 night in Apr 2024
Response from TK on Apr 24, 2024
Hi Kerry, I apologize that you did not enjoy your stay with us. The hotel just completed a full renovation this February. We charge for parking March through October which is noted on our website.

10/10 Excellent

LUIS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were kind
Stayed 2 nights in Apr 2024
Response from tracy on Apr 25, 2024
Thank you for your nice comment! Have a great day!

10/10 Excellent

Erika, Chula Vista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and rooms were much prettier than I expected. They for sure have been keeping it maintained. The views were amazing from our balcony and loved just walking on the boardwalk and beach just steps from our hotel
Stayed 1 night in Apr 2024
Response from TK on Apr 23, 2024
Hi Erika, thank you for the great comment! I am glad to hear you enjoyed your stay with us!

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Sonia

Super clean and comfy, I recommend it !!
Stayed 1 night in Apr 2024
Response from TK on Apr 16, 2024
Thanks for the 5 of 5! Have a great day!

6/10 Okay

Jalil

Stayed 1 night in Apr 2024

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked Courtyard by Marriott Virginia Beach Oceanfront/North 37th Street as a last minute getaway trip. The hotel and staff are amazing, beautiful and spacious rooms. View of the ocean was unforgettable. It was a bit cool for the outdoor pool, but I will definitely be returning to try it out!
Stayed 4 nights in Apr 2024
Response from TK on Apr 16, 2024
Glad you enjoyed your stay with us Josh! Come visit us again when the weather is nice and warm!

10/10 Excellent

Richard

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked through the door we felt welcomed. Tyler greeted us with a smile and awesome energy. The rooms were amazing and every member of the staff greeted us in the hallway with a smile. My family has stayed in a lot of hotels in Virginia Beach and this is at the top of our list from now on. Thank you for such a great experience and being above the rest
Stayed 1 night in Apr 2024
Response from TK on Apr 16, 2024
Hi Richard, I will be sure to share your great comment about Tyler with him. We appreciate your feedback!

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an oceanfront room. View was lovely. Balcony was nice over all decent hotel. Nothing over the top fancy but clean and well kept. We would stay again
Stayed 3 nights in Apr 2024
Response from TK on Apr 16, 2024
Hello Sarah, Thanks for staying with us. Hope to have you as our guest again.

8/10 Good

Tiffany

Stayed 1 night in Apr 2024

8/10 Good

Nathaniel

Stayed 3 nights in Mar 2024

10/10 Excellent

Cassandra

Stayed 2 nights in Apr 2024

8/10 Good

thomas

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice property. Busy, so hard to keep up with guest flow and keep perfectly clean, but they do a nice job. Staff is great
Stayed 4 nights in Apr 2024
Response from Tracy on Apr 8, 2024
Hi Thomas, thank you for the comments about your recent stay. The spring and summer is our busiest times so we try our best to take care of all our guests.

10/10 Excellent

HYTHA

Stayed 1 night in Apr 2024

8/10 Good

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special. Comfortable beds, good location, decent service. Room is plain, shower is small with very weak pressure.
Stayed 2 nights in Mar 2024
Response from Tracy on Apr 3, 2024
Hi Moshe, thanks for posting a review. Hope you visit us again this summer!

10/10 Excellent

keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property is clean and well maintained
Stayed 1 night in Mar 2024
Response from TK on Apr 2, 2024
Thank you for the review! Have a great day!

6/10 Okay

Arpita

Stayed 1 night in Mar 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very great
Stayed 1 night in Mar 2024
Response from TK on Apr 2, 2024
Lucas we appreciate the comment. Have a great day!

10/10 Excellent

Rosemary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing stay
Stayed 2 nights in Mar 2024
Response from Tracy on Mar 19, 2024
Hello Rosemary, glad to hear you enjoyed your stay!

4/10 Poor

Bradley

Traveled with family
There was a track and field group on our floor that were blasting music at 8am on our floor for the two days we were there Very rude and awful We should of been moved to another floor but were not accommodated
Stayed 2 nights in Feb 2024
Response from Tracy on Feb 21, 2024
Hi Bradley, thank you for the comment. We apologize for the inconvenience. We will follow up with the sports team. Thank you!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew, Locust Grove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful Great ocean view
Stayed 1 night in Jan 2024
Response from TK on Jan 17, 2024
Thank you for the great comment Bradley! Have a great day!

10/10 Excellent

Natasha Darden

Stayed 1 night in Dec 2023

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the property and it was pretty safe. My only issue was not having more bath cloths, an extra blanket and pillow.
Stayed 1 night in Dec 2023
Response from TK on Jan 4, 2024
Hi, thanks for your review! Please call the front desk in the future for extra supplies. Happy New Year!

10/10 Excellent

Jiyoon, Johns Creek

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Precious

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It met my expectations for being quiet which was on my agenda.
Stayed 4 nights in Oct 2023
Response from Tracy on Nov 4, 2023
Hi Edward, I am glad to hear you enjoyed your stay and was able to relax. Have a great day!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Anne

Stayed 1 night in Oct 2023

8/10 Good

Charlene

Stayed 3 nights in Oct 2023

10/10 Excellent

Timothy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind and memorable. The hotel itself seemed well kept and the beach was easily accessible.
Stayed 3 nights in Oct 2023
Response from Tracy on Oct 11, 2023
Hi Tim! Thank you for the 5/5! Have a great day!

6/10 Okay

Charles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Sep 2023
Response from Tracy on Oct 3, 2023
Hello Sidney, thanks for the 5/5. Have a great day!

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Jared

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre hurricane stay
Great place to stay just wish we had a heads up about the jets flying over every 20 minutes but other than that it was a great place to stay.
Stayed 1 night in Sep 2023
Response from Tracy on Sep 24, 2023
Hi Jared! Thanks for the 10/10! Virginia Beach is home to multiple navy bases making us a very large military city in the US. Locals call the jet noise our sounds of freedom! Hope you enjoyed your stay! Have a great day!