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Reviews of Aplend Apartmány Kamzík

3.5 out of 5
Aplend Apartmány Kamzík
Starý Smokovec 8, Vysoké Tatry, Prešov Region

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 25 reviews" "
Rating 8 - Good. 6 out of 25 reviews" "
Rating 6 - Okay. 3 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Dec 2019
Response from Sales manager on Dec 20, 2019
Dear Guest. Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras. Hopefully, we will see each other soon again Best Regareds Ing. Michaela Stašová, APLEND s.r.o.

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service!
The service was the best we have ever experienced. Great location, lovely breakfast, comfortable accommodation. Will definitely return!
Stayed 5 nights in Sep 2018
Response from Online Marketer, APLEND s.r.o. on Feb 19, 2019
Dear Monika, thank You for Your kind review! We are delighted to see You spent a pleasant holiday in the High Tatras. Your nice words really made us proud. Every day we strive to improve our services. It is very nice to see You appreciated them. Our main goal is for You to be satisfied with provided services throughout the whole stay. Thank You for being our guest and placing trust in APLEND brand. We believe we will see each other soon again. Best regards, Ing. Lenka Hrapková

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Mgr. Adriána Martinková on Mar 17, 2019
Dear Guest. We appreciate your positive feedback about our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best Regards Mgr. Adriána Martinková

10/10 Excellent

Carl&Mary, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large one bedroom apartment with small kitchenette - like new
Stayed 2 nights in Sep 2018
Response from Online Marketer, APLEND s.r.o. on Feb 19, 2019
Dear guests, thank You for time spent by rating Apartments Koliba Kamzík. Your sincere opinion is essential for future progress of our company. Thank You for sharing Your point of view with us. We are happy to see You liked our accommodation! It was our pleasure to have You while Your stay in the Tatras! Hopefully, we will see each other soon again! Sincerely, Ing. Lenka Hrapková

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great base in a small mountain resort
We stayed three nights and had a really nice apartment, comfortable and stylishly furnished. All the staff were friendly and helpful and spoke good English. The food in the restaurant was excellent and as guests we were given 20% discount which made it very good value. Very near the funicular to access good mountain walking and less than 10 minutes walk to the station to get to other resorts in the Tatras. Would highly recommend as a comfortable base in a small mountain resort.
Stayed 3 nights in Jun 2017
Response from Aplend on Jul 5, 2017
Dear Mr. Robert, Thank you very much for your kind review. We appreciate your feedback. We hope to see you again soon. Kind regards Matej Matejka Sales Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mgr. Adriana Martinková on Mar 17, 2019
Dear Guest. Thank you for your review and for choosing our hotel. Your point of view is essential for future progress of our company! We are delighted to see You were satisfied with Your stay! Thank You for being our guest. We hope to welcome you back to the hotel in the near future. Best Regards Mgr. Adriana Martinková

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay here. Highly recommended.
This is a wonderful place to stay. Nicely furnished and with a wonderful mountain/ski lodge feel to it. The young lady on reception was very friendly and helpful and although she didn't speak English and our Slovak was minimal, we seemed to get by with some German and hand gestures etc... All done with a smile and good humour. Our studio apartment was lovely. Really comfortable and extremely clean. The kitchenette is very small and "cooking" is limited with only a kettle and a microwave but that didn't bother us as we dined in the restaurant each night which we found to be very good. It was nice to sample local dishes in such pleasant surroundings and the prices were very reasonable. Breakfast was a typical continental affair which was what we expected and it was very satisfactory. There is a small supermarket just 2 minutes walk away for supplies and the apartment had a fridge for storing items and drinks. We made a good choice to stay here for 4 nights for our little walking holiday in the High Tatras and wouldn't hesitate to stay here again or recommend to others.
Response from Online Marketer, APLEND s.r.o. on Feb 21, 2019
Dear guest, thank You very much for Your kind review as well as high rating. Your sincere opinion is essential for future progress of our company. Thank You for sharing Your feedback with us. We are delighted to see You liked apartments Koliba Kamzík so much! Your contentment is our highest priority! We cannot thank You enough for Your nice words and recommendation! We believe You felt welcome enough to come back soon again! Best Regards, Ing. Lenka Hrapková

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mgr. Adriana Martinková on Mar 17, 2019
Dear Guest. Thank you for your review and for choosing our hotel. Your point of view is essential for future progress of our company! We are delighted to see You were satisfied with Your stay! Thank You for being our guest. We hope to welcome you back to the hotel in the near future. Best Regards Mgr. Adriana Martinková

10/10 Excellent

philip, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect Holiday accommodation and location
Exceptionally good apartments.We stayed in rooms 2 and 3 both of which were extremely clean and tidy with quality Decor.The apartments are in a perfect location being just 5mins walk from trains and buses.The receptionists were very polite and helpful and also gave us a 20% discount for dining in the attached restaurant which was first class with a wide variety of freshly cooked quality food served by very efficient and happy people.The restaurant also was very clean,tidy and decorative.-- Thankyou regards, Phil/Janet/Matthew/Jana
Response from Online Marketer, APLEND s.r.o. on Feb 21, 2019
Dear guests, thank You very much for Your kind review. We cannot thank You enough for Your nice words. Your contentment is our highest priority. We are delighted to see You spent a great time in Koliba Kamzík! Thank You for sharing Your personal opinion with us! We are looking forward to Your next stay with APLEND! Best Regards, Ing. Lenka Hrapková

10/10 Excellent

Clara Jane, Shrewsbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Just returned from the most amazing break here - it surpassed all our expectations; like landing in Santa's house :) I cannot express just how perfect this hotel was for our family. Already looking at going back, just waiting for flights for later in the year to be released!
Response from Online Marketer, APLEND s.r.o. on Feb 21, 2019
Dear guest, firstly, I would like to thank You very much for trust You placed in APLEND brand. We really do appreciate Your choice of accommodation. Thank You for sharing Your sincere opinion with us! You helped us see Your point of view, which is truly important to APLEND. Your contentment is our highest priority! We are delighted to see You spent a pleasant stay in the apartment Koliba Kamzík! Hopefully, we will see each other soon again! Sincerely, Ing. Lenka Hrapková

10/10 Excellent

Andreas

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from Sales manager on Jul 21, 2020
Dear guest. Let me thank You very much for Your kind review. Every day we strive to improve provided services. Thank You for being our guest. We believe we will have an opportunity to see each other soon again. We are already looking forward to Your next visit! Best Regards Ing. Michaela Stašová Sales manager APLEND

8/10 Good

Noud

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Smokovec
We really enjoyed our stay in Aplend Kamzak apartments. Check in was smooth and fast, and we received a comfortable apartment with separate bedroom as booked. It had a small kitchenette, so we also could prepare some or our own meals. Cleaning is only once during your stay, but you can book extra cleaning for a fee. The attached restaurant served a good breakfast and we also had a nice dinner there. The village of Smokovec is small and everything is closeby, a small supermarket within 5 minutes walking and the ski slopes 10-15 minutes. Also the train station is close, where you can take a train to Poprad, Tatransky Lomnica or Strbske Pleso. All in all a great recommendation!
Stayed 7 nights in Feb 2020
Response from Obchodný manažér on Feb 25, 2020
Dear Guest. Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras. Hopefully, we will see each other soon again Best Regareds Ing. Michaela Stašová, APLEND s.r.o.

10/10 Excellent

Pavol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Velka vdaka, velka spokojnosť
Ďakujem za vsetky sluzby. Nemam co vytknut. Urcite sa opat vratim, ako verny host Aplendu. Recepcia vzdy ochotna, usmev na tvari aj v restauracii. Hoci boli vianocne sviatky, personal cely cas usmiaty a privetivi. Hoci viem, ze by boli radi so svojimi rodinami doma. Este raz ďakujem a DO VIDENIA
Stayed 4 nights in Dec 2019
Response from Sales Manager on Jan 8, 2020
Vážený hosť, dovoľte mi poďakovať Vám za dôveru, ktorú ste svojím pobytom vložili do značky APLEND. Vážime si Váš výber ubytovacieho zariadenia. Veríme, že sme nesklamali Vami preukázanú dôveru a prežili ste v Koliba Kamzík príjemný pobyt. Sme veľmi radi, že ste si našli chvíľu na hodnotenie našich apartmánov. Ešte radšej vidíme, že ste boli spokojný s kvalitou poskytovaných služieb. Naším dlhodobým cieľom je poskytovať prvotriedny štandard vo vybavenosti izieb aj v kvalite poskytovaných služieb. Váš úprimný názor je veľmi dôležitý pre ďalší progres našej spoločnosti. Ďakujeme, že nám pomáhate rásť. Bolo nám cťou môcť Vám spríjemniť pobyt vo Vysokých Tatrách. Veríme, že sa čoskoro opäť uvidíme. S pozdravom, Ing. Michaela Stašová, APLEND, s.r.o.

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Michaela Stašová, APLEND s.r.o. on Nov 4, 2019
Milý hosť. Chceli by sme Vám poďakovať, že ste si našli čas na hodnotenie. Váš názor je pre nás veľmi dôležitý. Každý deň sa snažíme poskytovať prvotriedne služby. Vaše pohodlie je pre nás prioritou! Aj Vaša spätná väzba nám pomáha vylepšovať naše služby. Veríme, že Vás budeme môcť opäť privítať. S pozdravom

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ein schöner Ort, schönes Zimmer, leckeresFrühstück
an der Rezeption hatten uns 2 Servicekräfte an untersch. Tagen betreut, eine sehr sympatische und hilfbereite, die andere eher okay, ein sehr leckeres - abwechslungreiches Frühstück, schönes Zimmer, geräumig und modern, sauber, im Bettwäsche hatten wir ein Loch, der Mülleimer vielleicht zu klein, .... wenn man im Schrank Topf und Pfanne findet, sucht man nach einem Herd (wäre viel. in der Zukunft hilfreich für Gäste), mind. eine Mikrowelle da, leider ohne PVC Deckel, so dass die ganze Mikrowelle nach einem Gang von innen rot war:) ... ein sehr schöner Ort, zentral von Stary Smokovec, ruhig gelegen, troztdem nah vom Busbahnhof und Bahnhof sowie von der Bahn Hrebienok, ... das einzige, was wir nicht so toll fanden - der Restaurant direkt über unser Zimmer (abends ,,getanzt" und Stühle laut bewegt) und Gäste (Angestellte aus dem Restaurant) aus den anderen Zimmer, die sich laut im Treppenhaus bewegen ... es ware sehr schön da, aber ein kleiner Störfaktor ist immer irgendwo:)
Stayed 4 nights in Apr 2019
Response from Mgr. Adriána Martinková on May 15, 2019
Dear guests, thank You for time spent by rating Apartments Koliba Kamzík. Your sincere opinion is essential for future progress of our company. Thank You for sharing Your point of view with us. We are happy to see You liked our accommodation! It was our pleasure to have You while Your stay in the Tatras! Hopefully, we will see each other soon again! Sincerely, Mgr. Adriána Martinková

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vyborne ranajky a komfortna postel!
Krasny a dobre vybaveny apartman vo Vysokych Tatrach. Chvalim pohodlnu postel a vyborne ranajky priamo v Kolibe Kamzik. S partnerom sme si pobyt uzili, urcite odporucam vsetkym. My sa tiez planujeme vratit. Dakujeme za prijemny zazitok.
Stayed 1 night in Sep 2018
Response from Online Marketer, APLEND s.r.o. on Feb 19, 2019
Milý hosť, v prvom rade Vám veľmi pekne ďakujeme za dôveru prejavenú značke APLEND. Nesmierne si vážime Váš výber ubytovacieho zariadenia. U nás v APLEND si uvedomujeme dôležitosť kvalitného spánku. Sme veľmi radi, že ste sa u nás cítili príjemne a oceňujete vybavenosť apartmánov rovnako ako ostatné poskytované služby. Na Vašom názore nám úprimne záleží! Ďakujeme, že ste si našli čas a podelili ste sa s nami o Vaše dojmy z pobytu vo Vysokých Tatrách. Veríme, že Vás budeme môcť čoskoro opäť privítať! S pozdravom, Ing. Lenka Hrapková

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
櫃檯人員非常親切。有小陽台。床單、被套上都有毛髮。廁所阿摩尼亞的味道重。停車方便。樓上有餐廳吃飯方便。
Stayed 2 nights in Sep 2018
Response from Online Marketer, APLEND s.r.o. on Feb 21, 2019
Dear guest, thank You for trust You placed in APLEND brand. We appreciate Your choice of accommodation. Every day we strive to improve provided services. We are sorry to see You were not satisfied with the whole stay. Thank You for bringing issues occured during Your stay to our attention. Your sincere opinion is important for future progress of our company. I understand how uncomfortable it must have been to see insufficient housekeeping. We will work on ths issue as soon as possible. Thank You for being our guest! Best Regards, Ing. Lenka Hrapková

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Mgr. Adriana Martinková on Mar 17, 2019
Dear Guest. Thank you for your review and for choosing our hotel. Your point of view is essential for future progress of our company! We are delighted to see You were satisfied with Your stay! Thank You for being our guest. We hope to welcome you back to the hotel in the near future. Best Regards Mgr. Adriana Martinková

8/10 Good

Mikulas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Mgr. Adriana Martinková on Mar 17, 2019
Dear Guest. Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras. Hopefully, we will see each other soon again Best Regareds Mgr. Adriana Martinková

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Czysto, pysznie, miło. Bardzo przyjemny hotel.
Jesteśmy bardzo zadowoleni z pobytu w hotelu. Pokój czysty, ładnie urzadzony. Obsługa miła, jedzenie pyszne. Blisko dodo elektrycznej kolejki, dzięki czemu auto można odstawić na cały pobyt. Z pewnością wrócimy do tego hotelu! :-)
Response from Matej Matejka on May 23, 2018
Dear Sir/Madam, Thank you very much for your kind review. We appreciate your feedback. Kind regards

10/10 Excellent

Istvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long
Comfortable and clean appartments, very good restaurant. Parking is a bit complicated.
Stayed 4 nights in Mar 2018
Response from rcp on Apr 30, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Joonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mgr. Adriana Martinková on Mar 17, 2019
Dear Guest. Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras. Hopefully, we will see each other soon again Best Regareds Mgr. Adriana Martinková

8/10 Good

serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mgr. Adriana Martinková on Mar 17, 2019
Dear guest. Let me thank You very much for Your kind review. Every day we strive to improve provided services. Thank You for being our guest. We believe we will have an opportunity to see each other soon again. We are already looking forward to Your next visit! Best Regards Mgr. Adriana Martinková

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Mgr. Adriana Martinková on Mar 17, 2019
Dear Guest. Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras. Hopefully, we will see each other soon again Best Regareds Mgr. Adriana Martinková

6/10 Okay

Erika, Trebišov

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pekné izby, výhodná poloha pre využívanie TEŽ
Zariadenie sa nachádza asi 7 minút chôdze od vlakovej stanice, 4 minútky od stanice lanovky na Hrebienok a v blízkosti rôznych obchodov a kaviarní. Okolie je rušné, hlavne kvôli parkovisku umiestnenému hneď pred ubytovňou. Mali sme štúdio 4, veľmi vkusne zariadené a čisté, no dosť nešťastne umiestnené pod reštauráciou, kde personál po záverečnej veľmi hlučne sťahoval stoly a stoličky, na čo sme sa v noci budili. Štúdio bolo vybavené základným kuchynským riadom (taniere, príbor, poháre, šálky), chladničkou, mikrovlnkou a varnou konvicou. V kúpeľni jedna osuška a jeden uterák na osobu, ktoré menia za poplatok. Šampón a gél na sprchovanie v kúpeľni nečakajte. Raňajky boli formou bufetu, kde si okrem pečiva a cereálií veľmi nevyberiete, s možnosťou doobjednania šunkovo-syrového taniera alebo praženice. Na zhrnutie - ubytovanie príjemné, v službách je čo doháňať.
Response from Online Marketer, APLEND s.r.o. on Feb 21, 2019
Milý hosť, v prvom rade mi dovoľte poďakovať Vám za Váš pobyt v apartmánoch Koliba Kamzík. Nesmierne si vážime Váš výber ubytovacieho zariadenia. Ďakujeme Vám aj za čas, ktorý ste venovali hodnoteniu nášho ubytovacieho zariadenia. Mrzí nás, ak sme pri Vašom poslednom pobyte nesplnili Vaše očakávania. S potešením Vám však oznamujem, že sme vylepšili poskytované služby do veľkej miery. Nastavené štandardy sa snažíme udržiavať na najvyššej možnej úrovni. Veríme, že nás opäť navštívite a oceníte mieru zlepšenia. Vaša spokojnosť je pre nás kľúčová. S pozdravom, Ing. Lenka Hrapková