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Reviews of Ramada by Wyndham South Waco

2.5 out of 5
Ramada by Wyndham South Waco
778 Sun Valley Blvd, Hewitt, TX

Reviews

7.0

Good

Rating 10 - Excellent. 250 out of 1000 reviews" "
Rating 8 - Good. 268 out of 1000 reviews" "
Rating 6 - Okay. 225 out of 1000 reviews" "
Rating 4 - Poor. 153 out of 1000 reviews" "
Rating 2 - Terrible. 104 out of 1000 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Shelly

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The property is in a convenient area, close to Walmart and food places. When we arrived at 330, they had to find a room that was ready even though checkin is at 2. The room was fine, however only lukewarm water and no water pressure in the shower. My shower was not fun.
Stayed 1 night in Apr 2024
Response from Ramada Hewitt on Apr 26, 2024
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all comments from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations.

6/10 Okay

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A new mattress
Stayed 1 night in Apr 2024
Response from Ramada Hewitt on Apr 20, 2024
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all feedback from our guests seriously, and we will take your comments into consideration as we continue to improve our operations.

8/10 Good

Lorenzo, New Braunfels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay except for kids running up and down the hall.
Stayed 2 nights in Mar 2024
Response from Ramada Hewitt on Apr 20, 2024
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Mar 2024
Response from Ramada Hewitt on Apr 20, 2024
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Cleanliness
Needs new flooring in rooms. And update some of the furniture.
Stayed 2 nights in Mar 2024
Response from Ramada Hewitt on Apr 20, 2024
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all feedback from our guests seriously, and we will take your comments into consideration as we continue to improve our operations.

8/10 Good

PEDRO

Liked: Cleanliness
It's ok
Stayed 1 night in Mar 2024
Response from Ramada Hewitt on Apr 20, 2024
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Tiffany

Stayed 1 night in Feb 2024
Response from Ramada Hewitt on Apr 20, 2024
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

6/10 Okay

Arturo

Stayed 1 night in Jan 2024
Response from Cackle on Feb 8, 2024
Arturo,We just want to thank you for staying with us. We continue to improve our hotel and hope you will enjoy our improvements as we go.

4/10 Poor

Joel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not return
room wasn't clean - hotel wasn't clean...finding assistance from anyone was scarce.
Stayed 1 night in Jan 2024
Response from Ramada Hewitt on Feb 2, 2024
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all feedback from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations.

4/10 Poor

Sonia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Husband said it was grimy…
My husband had to stay here and his experience wasn’t great for someone who wanted to relax and get away. First he said the hotel smelled and he didn’t feel comfortable taking a shower there because the everything was grimy. Not a place to go to if you want to relax or have a family and need to spend a night there to rest.
Stayed 1 night in Jan 2024
Response from Ramada Hewitt on Feb 2, 2024
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all feedback from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations.

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Price and a Great Stay!
Everything was amazing with exception of the WiFi in the bedroom. It was about half-speed of the WiFi in the main room. I wish I had brought my ethernet cable. That being said, the bed was the most comfortable of all the hotels I have stayed in while traveling. And the food was excellent, too. I would recommend this hotel and stay here again.
Stayed 2 nights in Jan 2024
Response from Ramada Hewitt on Feb 2, 2024
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all feedback from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations.

6/10 Okay

Carl

Stayed 3 nights in Jan 2024
Response from Ramada Hewitt on Feb 2, 2024
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all feedback from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations.

2/10 Terrible

Amber

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist was odd stating “we were taking over her hotel by checking in and she is exhausted from everyone all day.” Hotel was nasty and out of date. Smelled like smoke so bad, public women’s bathroom had a taped sign stating no men in women’s restroom? Which was creepy. Pool and jacuzzi’s broken. Just gross hotel No wall art Way out of date Stunk so bad
Stayed 1 night in Dec 2023
Response from Ramada Hewitt on Jan 3, 2024
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all feedback from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations.

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are repeat guests - our second stay after one year. The staff was courteous. The breakfast was good and prepared just right. The beds were comfortable, but the pillows were hard and lumpy. The bathroom seems to be a consistent issue. There were no toilet paper rollers to hold the toilet paper rolls in place. There were not enough sets of bath linens for everyone. The trash cans in the dining area need to be monitored as they fill up very quickly. Thank you.
Stayed 2 nights in Dec 2023
Response from Ramada Hewitt on Jan 3, 2024
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

6/10 Okay

DENNIS

Traveled with family
Disliked: Amenities, property conditions & facilities
Watched two men get arrested...also, saw a car with a bashed in windshield. Alot undesirable characters hanging around in the parking lot at night.
Stayed 5 nights in Nov 2023
Response from Ramada Hewitt on Dec 14, 2023
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all feedback from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations.

10/10 Excellent

Gregory

Traveled with family and small children, Traveled with group
Very professional, personable and knowledgeable. A pleasure to stay here. Will come back.
Stayed 1 night in Nov 2023
Response from Ramada Hewitt on Dec 14, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Linda

Traveled with family
Old & needed update. Suite needed furniture & tv in living area.
Stayed 2 nights in Oct 2023
Response from Ramada Hewitt on Dec 14, 2023
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all feedback from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ramada Hewitt on Dec 14, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

6/10 Okay

KEVIN

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Ramada Hewitt on Dec 14, 2023
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all feedback from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night's sleep.
Very comfortable beds and the black out curtains are amazing. The rooms seemed clean and there is also a decent complimentary breakfast.
Stayed 1 night in Oct 2023
Response from ramada waco on Oct 22, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

6/10 Okay

Casey

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Rented a 2 room unit. One of the AC units in a room shook so violently we couldn’t run it. Carpets were very dirty. Bathroom was clean as were the linens. Pool was also closed..
Stayed 2 nights in Oct 2023
Response from Ramada Hewitt on Oct 11, 2023
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all comments from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ramada Hewitt on Oct 11, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Lydia

Traveled with partner
Liked: Cleanliness, amenities
Nice black out curtains and comfy mattress.
Stayed 1 night in Sep 2023
Response from Ramada Hewitt on Oct 11, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

6/10 Okay

Kevin

Traveled with family
Disliked: Property conditions & facilities
Not as nice as the internet photos. Saw a roach on the ceiling. Smell of pot all over my hallway. Place looked run down.
Stayed 3 nights in Aug 2023
Response from Ramada Hewitt on Sep 6, 2023
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all feedback from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations.

8/10 Good

JUDITH

Liked: Cleanliness, staff & service, amenities
The property could use some updating.staff was very accommodating.
Stayed 3 nights in Aug 2023
Response from Ramada Hewitt on Aug 15, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Ramada Hewitt on Aug 15, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Erik

Stayed 1 night in Aug 2023
Response from Ramada Hewitt on Sep 6, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Tina, Odessa

Business traveler
Liked: Cleanliness, staff & service
The images online show a well appointed "mart" however the shelving and stock looks very unprofessional. Breakfast was a disappointment not even a hard boiled egg, mini bagles, and pancake machin didn't work.
Stayed 1 night in Jul 2023
Response from Ramada Hewitt on Aug 6, 2023
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all feedback from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations.

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This establishment had bugs. Both in the bed and on the walls. Had to kill one cockroach crawling on the wall and two small bugs in bed. Will not visit this hotel again.
Stayed 3 nights in Jul 2023
Response from Ramada Hewitt on Jul 26, 2023
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all feedback from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations.

10/10 Excellent

Muhammad

Liked: Cleanliness, property conditions & facilities
Well clean
Stayed 1 night in Jul 2023
Response from Ramada Hewitt on Jul 26, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great staff, very understanding
Stayed 1 night in Jul 2023
Response from Ramada Hewitt on Jul 26, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Dianna

Stayed 1 night in Jul 2023
Response from Ramada Hewitt on Jul 26, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Dianna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very nice and welcoming. The rooms were also very tidy. I have no complaints.
Stayed 1 night in Jul 2023
Response from Ramada Hewitt on Jul 26, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to stores and foods
Stayed 8 nights in Jul 2023
Response from Ramada Hewitt on Jul 26, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

4/10 Poor

German

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Yuck!
The carpet was disgusting. It hasn't been deep cleaned in at least 5 years. It has dark spots everywhere. I had allergies so bad I thought it was a cold. Tile outdated too. The front desk would only take cash for items like water or Gatorade. Probably pocketing cash. No maintenance on-site as I found out after accidentally locking bathroom door. I had to disassemble doorknob. Not fit to carry Ramada Wyndham name.
Stayed 3 nights in Jul 2023
Response from ramada waco on Jul 13, 2023
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all feedback from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The front Deskpeoples were all pleasant to speak with. We arranged a late checkout with no problems, as able to get more towels.
Stayed 1 night in Jul 2023
Response from Ramada Hewitt on Jul 6, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

ramiro

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the highway. Lot of light in the parking lot.
Stayed 1 night in Jun 2023
Response from Ramada Hewitt on Jul 6, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent.
Stayed 2 nights in Jun 2023
Response from Ramada Hewitt on Jul 6, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

2/10 Terrible

Garry

Stayed 1 night in Jun 2023
Response from ramada waco on Jul 13, 2023
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all feedback from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations.

10/10 Excellent

Debra

Stayed 1 night in Jun 2023
Response from Ramada Hewitt on Jul 6, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Philip

Stayed 1 night in Jun 2023
Response from Ramada Hewitt on Jul 6, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Ramada Hewitt on Jul 6, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Ramada Hewitt on May 29, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

6/10 Okay

James R

Liked: Cleanliness, property conditions & facilities, room comfort
Jim S.
Had a handicap room booked but when we checked in they said they had no handicap rooms available so we had to take a regular room, not very happy because I am in a wheelchair and will have to consider if we would stay there again.
Stayed 1 night in May 2023
Response from Ramada Hewitt on May 29, 2023
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all feedback from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price.
Stayed 1 night in May 2023
Response from Ramada Hewitt on May 17, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Michele

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023
Response from Ramada Hewitt on May 11, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service
Other than the pillow’s being too thin great.
Stayed 1 night in May 2023
Response from Ramada Hewitt on May 11, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

2/10 Terrible

scott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Ramada Hewitt on May 27, 2023
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all feedback from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient to the interstate and to restaurants, shopping, and fun activities.
Stayed 4 nights in Apr 2023
Response from Ramada Hewitt on Apr 10, 2023
Thank you for taking the time to write us a review!Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay with us. We hope to see you again soon.

6/10 Okay

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Ramada Hewitt on Apr 6, 2023
Thank you for taking the time to write us a review!We are sorry to hear that your stay with us was less than satisfactory. We want to assure you that we take all the feedback from our guests seriously, and we will take your feedback into consideration as we continue to improve our operations.