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Reviews of Studio 6 Waco, TX - Downtown - Baylor

2 out of 5
Studio 6 Waco, TX - Downtown - Baylor
1430 Jack Kultgen Fwy, Waco, TX

Reviews

5.8
Rating 10 - Excellent. 70 out of 292 reviews" "
Rating 8 - Good. 51 out of 292 reviews" "
Rating 6 - Okay. 43 out of 292 reviews" "
Rating 4 - Poor. 33 out of 292 reviews" "
Rating 2 - Terrible. 95 out of 292 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the accessibility and the friendly staff.
Stayed 1 night in May 2024

6/10 Okay

Russell

Business traveler
A Roach crawled on me while I was in bed
Stayed 2 nights in May 2024

2/10 Terrible

RALPH, saint paul

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We saw bugs crawling on the walls. I didn't realize that until by mother in-law said don't take a shower because she saw bugs. Then I saw one behind the tv. Good thing we slept with bed lamp and tv on.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Ralph,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Okay

Taylor

Convenient location
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Taylor,Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty to say the least bugs crawling everywhere Never go here
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Susan,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 Okay

Carlene

Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 19, 2024
Hi Carlene,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Kathy, Longwood

Traveled with family
Check in quick and easy, room clean, bed comfy, could use larger drapes because the parking lot lights shine through deficits in window coverings the room was never dark enough to quickly fall asleep- thicker window coverings may drown out some road noise as well. The room has large frig, microwave, toaster convient touch! Walking distance to a few resturants. I think it was the value I paid for!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Kathy, We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Natalie #Team6

10/10 Excellent

Elodio

Stayed 1 night in Feb 2024
Response from Brand Experience Team on May 10, 2024
Hi Elodio,Thank you for the excellent rating!! Maz K.#Team6

8/10 Good

Abdiaziz

Stayed 5 nights in Jan 2024
Response from Brand Experience Team on Mar 14, 2024
Hi Abdiaziz,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Nicole

Traveled with partner
That they had roaches. Every time I go there I see roaches.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 13, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Nancy Y. on Feb 14, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches crawling the walls.
Roaches everywhere.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Linda,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Carlos

Business traveler
Disliked: Staff & service, amenities
Room service lady went through my fridge and drank some of my belongings. Room service also stole a body spray that I had.
Response from Brand Experience Team on Jan 29, 2024
Hi Carlos,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Lane

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Shanette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Shanette

Traveled with family and small children
Stayed 1 night in Jan 2024

10/10 Excellent

Destiny, Temple

Stayed 1 night in Dec 2023

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Save your money--Roaches, broken ice machine.
Roaches, rude staff. Loud banging on the door at 10:15am, no identification. Check out is 11, was told to "hurry up." Reminded person that I had the room until 11, response was "Eff You." I can overlook a lot of things beyond staff control, but not rudeness.
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Robert,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Quincy

Stayed 1 night in Dec 2023

10/10 Excellent

Aundre

Stayed 2 nights in Dec 2023

10/10 Excellent

Teloysius-Joe

Stayed 1 night in Dec 2023

10/10 Excellent

Narvis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nope
Somehow, I thought this place would be OK. I must have read the wrong reviews. I don't recommend anyone stay here if they think they can get a cheap place that isn't bad, instead of paying more for a better place. The only good thing about this place was the burger place next door, which was actually pretty good.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Dec 20, 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Elodio

Stayed 1 night in Dec 2023

4/10 Poor

Nayeli

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty, cover had stain as well as sheets. Room seem like it was not cleaned properly tub was dirty and sink dirty.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 12, 2023
Hi Nayeli, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Cameron A. #Team6

2/10 Terrible

Marcelo

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Sherri

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly and helpful but the place is a dump. The ice machine is broken. The washer sounds like a jet engine and the dryer is broken.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Sherri,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
We found marijuana on the floor the bathtub would not drain the shower head sprayed everywhere but on you. The room was dirty
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 28, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Krysta

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no breakfast included like it stated. The room was is very poor condition. And bug issues
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 28, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Larry

Stayed 1 night in Nov 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Suzann

Stayed 2 nights in Oct 2023

2/10 Terrible

brinty

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches in the shower and bed it smelled so bad the room which was a non smoking room!!
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

2/10 Terrible

Amy

Disliked: Cleanliness, property conditions & facilities
my room was nasty... ugh. I generally don't complain because I just need a place to lay my head when I travel - but this needs a complaint. Bugs, hair in the shower, when the place was cleaned rags were left, no sheet on the bed - just the blanket which creeped me out a little. So many bugs... and I get it's Texas... but... gross.
Stayed 3 nights in Oct 2023
Response from Nancy Y. on Nov 7, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Mary Ann

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the proximity to places we wanted to visit, however when we walked into our room, we were not prepared for the poor condition. The floor was filthy. I took paper towels and cleaned the areas we walked on. We were concerned with signs around the property that spoke about no responsibility for theft.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Nov 7, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Michael, Morgan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was terrible. We killed dozens of cockroaches. Holes in the bathroom door, stains and not a clean room. There was no ironing board or hangers. Highly would not recommend. I’d avoid this dirty motel.
Response from Nancy Y. on Nov 7, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Debbie, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price and location 1.5 km from silo This hotel was great value - clean & neat, good amenities & facilities in room . The staff were super helpful & happy .
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi Debbie,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Erick

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Trinh, Conroe

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was sooo much noise late at night someone was always shouting and there was soooo many roaches. Please avoid as much as possible!!
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Trinh,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Justin

Stayed 2 nights in Oct 2023

2/10 Terrible

Jeremy

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The property advertised a pool and was close to where I was going. When me and my kids arrived the pool was full of dirt and weeds, sheets had burn holes in them, tv didn’t work, about 10 dead crickets in the room. The place was very unsafe and I was not going to put my kids in danger at this hotel. I asked for my money back, but was refused by hotel management. I didn’t care about the loss, just didn’t want my kids in this unsafe environment. My advice is to stay FAR AWAY!!
Stayed 5 nights in Sep 2023
Response from Brand Experience Team on Oct 2, 2023
Hi Jeremy,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. For me, I enjoyed the bed. However, my wife thought that the bed was not hard enough. If I needed to use the desk in the room, it did not have a lamp to use at night. The exit sign was not lit. One of the second story lights needed to be repaired. The staff was friendly and helpful. Being close to the highway presents a person to highway noises.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 2, 2023
Hi Stephen,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

Kimberly

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

jeongwoo

Stayed 2 nights in Aug 2023

8/10 Good

Sharonda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is wonderful
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 6, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

6/10 Okay

Justin

Disliked: Property conditions & facilities
Bathroom
Good but bathroom needs work
Stayed 1 night in Jul 2023
Response from Nancy Y. on Aug 16, 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Poor

Lee

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities
I believe the overall stay was ok. I think it would of been better if the homeless guy they were trying to shoe off didnt try to steal my wallet while standing outside the door
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 8, 2023
Hi Lee,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6