Mountain view

Reviews of Petra Moon Luxury Hotel

5 out of 5
Petra Moon Luxury Hotel
Tourism Street, Wadi Musa, Ma'an Governorate

Reviews

9.6

Exceptional

Rating 10 - Excellent. 17 out of 21 reviews" "
Rating 8 - Good. 3 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb.
Really well-placed hotel for Petra. Staff were really friendly and couldn’t do enough for us. We stayed two nights and had a very nice room with good views. Restaurant was very good. A definite recommend and perfect for visiting Petra, being just a few hundred yards from the gate.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Perfect location for Petra
Stayed 2 nights in Nov 2023

10/10 Excellent

Ximena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, close to restaurants and main entrance to Petra
Stayed 1 night in Oct 2023

10/10 Excellent

Thamakrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Love the place. Clean, convenient. Staff are nice. Breakfast is good. Perfect
Stayed 2 nights in Sep 2023

10/10 Excellent

Peter

Stayed 3 nights in Sep 2023

10/10 Excellent

Analyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars is an understatement; this hotel is beautiful and the staff were awesome!
Stayed 1 night in Sep 2023

10/10 Excellent

Cenia

Stayed 3 nights in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Petra stay
Had a fantastic stay at this hotel. From the arrival the staff were really friendly and always very helpful. The place is very modern and has a very nice feel about it. The rooms are big and very nice and clean. Very good location to the entrance to Petra, although the walk up the hill was hard in the heat. On the day we left the staff even let us use the pool a bit earlier than usual so we could chill before setting off. Evenings are fantastic with tea and music on the rooftop terrace. Only negative I could comment on was the fact the food and drinks were expensive. But other than that a really lovely hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mariam

Liked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel convenient to the entrance of Petra. Rooms are nicely appointed but you do get a foul odder of sewage and drain flys in the bathroom. The staff are friendly and accommodating. Overall a good choice when visiting the area.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New property very clean, has new gym, pool and jacuzzi Breakfast good Close to Petra entrance
Stayed 2 nights in May 2023

8/10 Good

Paul, Princeton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant does not serve alcohol, wine or beer.
Stayed 1 night in May 2023

4/10 Poor

Elli

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The bathroom smelled terrible from sewage or the water. Other hotels (even the 5 star ones) across Jordan all had the smelly water issue to some extent, but this hotel's was particularly bad. We had to hold our breadth to go into bathroom, and we also decided not to take shower because of that. When I mentioned it to their staff, the only thing they could do was to spray tons of air freshener to cover the smell. I am guessing they couldn't do much about it as the issue seems to be affecting the entire facility. I could smell the stinky water in the breakfast area too though it was covered by heavy air freshener fragrance. It's a pity as the location is very convenient, and staff is friendly.
Stayed 1 night in Apr 2023

8/10 Good

Vorathep

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Shahin F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visitor from NY, USA
The hotel was excellent, location was perfect, 3 minutes walk from Petra entrance, view of Petra from the room, All new as it was opened only 3 months ago. Staff were very friendly and willing to assist. Enjoyed our stay.
Stayed 1 night in Feb 2023

10/10 Excellent

Rizwan Sadiq Mohammed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel wuth very friendly staff. Nice breakfast buffet. Complementary arabic sweets and minibar. Nice quality products from the dead sea in the bathroom as amenities. The room was very nice, spacious and the hotel is very close to Petra visitor centre. In fact, the rool offers fantastic view of Petra. Very nice product.
Stayed 3 nights in Feb 2024

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely near to the entrance of Petra site (less than 100m), it was very useful to start the visit early. The hotel itself is very neat, the staff is extremely kind and attentive to the guest needs, the bedding was A . I can only recommend this place.
Stayed 1 night in Oct 2023

10/10 Excellent

Hugo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel just across the street from the main entrance of Petra highly recoomended The staf was greate, very friendly and helpful Thank you very much

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un ottimo hotel
Hotel bello e molto vicino al visitor center di Petra. Camera grande e pulita. Servizio ottimo.
Stayed 2 nights in Apr 2023