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Reviews of Courtyard by Marriott Warner Robins

3 out of 5
Courtyard by Marriott Warner Robins
589 Carl Vinson Pkwy, Warner Robins, GA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 259 out of 360 reviews" "
Rating 8 - Good. 59 out of 360 reviews" "
Rating 6 - Okay. 22 out of 360 reviews" "
Rating 4 - Poor. 14 out of 360 reviews" "
Rating 2 - Terrible. 6 out of 360 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and I got a good nights rest! Breakfast was great and reasonable priced!
Stayed 2 nights in May 2024
Response from Kimberly on May 20, 2024
James, thank you for your review. We are thrilled you had a good experience with us and look forward to your next stay with us.

4/10 Poor

peter

Disliked: Staff & service
no maid or cleaning service
Stayed 2 nights in May 2024
Response from Kimberly on May 20, 2024
Peter, I apologize that you did not have a good experience with us during your stay. Please know that we strive to give our guests the best service possible. We hope that you will return and let us show you the quality of hospitality you deserve.

10/10 Excellent

Dana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A recent reno was out of this world. The attention to detail was surpassed to perfection and quite spectacular. The staff went above and beyond my expectations with a smile to boot!! You will enjoy your stay.
Stayed 1 night in May 2024
Response from Kimberly on May 14, 2024
Thank you Dana for the wonderful review. We truly strive to give our guests the best experience possible. We look forward to your next stay!

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Clean and quiet
Stayed 2 nights in Apr 2024
Response from Kimberly on Apr 22, 2024
Thank you for staying with us. We are thrilled that you had a great experience, and we look forward to seeing you on your next visit.

10/10 Excellent

Jhenifer, Buford

Stayed 1 night in Apr 2024
Response from Kimberly on May 14, 2024
Thank you Jhenifer. We look forward to your next stay with us!

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024
Response from Kimberly on Apr 22, 2024
Thank you for staying with us. We look forward to serving you with the highest quality of service again.

10/10 Excellent

Honie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
They are renovating the property and the rooms are nice. One of the best beds I’ve slept in at a hotel.
Stayed 1 night in Mar 2024
Response from Kimberly on Apr 22, 2024
Thank you for staying with us. We are quite excited about our newly renovated property. We look forward to your next stay with us.

4/10 Poor

Toni, Atlanta

Disliked: Cleanliness, property conditions & facilities
This was definitely not Marriott quality. Very disappointing!
Stayed 1 night in Mar 2024
Response from Kimberly on Apr 22, 2024
We apologize for not meeting the Brand Standards of a Courtyard by Marriott property. Please let us know what we can do to make your next stay pleasurable.

10/10 Excellent

Maijer

Liked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

Honie

Stayed 1 night in Feb 2024
Response from Kimberly on Apr 22, 2024
We apologize for not meeting the standards of a great stay with us. We hope to meet your expectations on your next visit.

6/10 Okay

kathryn

Traveled with family
Liked: Cleanliness, staff & service
Reno but nice
The front desk was nice and friendly. The hotel is going through renovations. Our room was clean and cooled upon arrival. The shower water pressure was off and on. Note there was not a continental breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Michelle

Liked: Room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Jonathan

Traveled with group
Liked: Cleanliness, amenities
The property is good. Renovations are in process to hopefully update the rooms. When we arrived at check in time, we could not check in as there was a water problem. We witnessed water cascading from the ceiling while we were there. The clerk just pointed at the sign that we couldn’t check in for another hour, no apologies, no alternative suggestions. Meanwhile, current guests were passing by heading to their rooms. Once I did get my room, there was no hand soap. I brought my own so that was a non-issue. Other than the check in, the room was good and clean. Updates are needed as the wallpaper seams were separating.
Stayed 1 night in Feb 2024

10/10 Excellent

Gabby

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Stephanie

Traveled with family
Hotel was alright. Nothing special or extra. Decor is outdated and room smelled like it hadn’t been used in a long time. Coffee maker in room but no coffee cups. No breakfast. Won’t go back.

10/10 Excellent

Avier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Wish we had a microwave in our room instead of on the hallway. We will return for a stay when we are in the area. Thanks
Stayed 3 nights in Dec 2023

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 2 nights. Staff was very friendly . (Tony was super! ) Beds were extra soft. Would stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for our southern travels via I75. A few minutes off the highway, but loads of shopping, dining, etc.
Stayed 1 night in Dec 2023

4/10 Poor

Sheri

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
After a long exhausting trip, we were looking forward to using the hot tub they advertised. The hot tub was filled in with cement. The following morning after checking in, went to get Starbucks coffee which is advertised to be served in the hotel, the only coffee available was left over drip coffee because the manager was closing at 10:30 a.m. The seams in the wallpaper were seperating in our room. Both bed and pillows had no firmness. You may want to bring your own toilet paper since theirs is industrial, single ply. Overall it was a very disappointing stay for a Marriot Hotel.
Stayed 4 nights in Dec 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Courtyard by Marriott on Dec 28, 2023
Thank you so much for your feedback. We truly appreciate it.

10/10 Excellent

Sharon, Port Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and staff
Stayed 1 night in Dec 2023
Response from Courtyard by Marriott on Dec 28, 2023
Thank you so much for you feedback. We truly do appreciate your kind words.

10/10 Excellent

Teresa, Hallandale Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jernail

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd stay at this hotel and each time has been a very pleasant experience. Antonio is my absolute fav! He is pleasant and sweet and very accommodating. He was observant of my needs and without me having to ask he accommodated and it was greatly appreciated!!
Stayed 1 night in Dec 2023
Response from Courtyard by Marriott on Dec 28, 2023
Thank you so much for your feedback and kind words. I will be sure to pass the message along to Antonio!

4/10 Poor

Luci

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I paid $150 for our double room which not only did NOT include breakfast, but most of the wall paper was either peeling or with water stains. Same in the bathroom with peeling wallpaper and water stains. I didn’t feel it was worth the $150.
Stayed 1 night in Dec 2023

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Our room was nice but was on a floor that was being renovated. Workers speaking loudly. Front desk staff were very friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

Elan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, always so helpful and nice! The room was very clean and the shower water got pleasantly hot. I would easily stay there again!

10/10 Excellent

ghassan, burr ridge

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! Clean, friendly staff, we had a lot of fun here!
Stayed 1 night in Nov 2023

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at this hotel. On both occasions, I found the rooms in excellent condition. The rooms were clean and well maintained. I also have had great customer service from the employees. They all seem to be nice and friendly. When I'm in the area again, I will definitely stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, quiet, friendly staff.
Stayed 3 nights in Nov 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable. It did not have free breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Newer, clean unit. Just off main road and near shopping but question walking to restaurants. Food on site at Bar. Breakfast not provided in room fee
Stayed 1 night in Nov 2023

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a quick trip to see a friend. Was inviting and clean. Burrito for breakfast was quite good. Super sweet staff, enjoyed my stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

An, Chicago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very clean and easy access to everything.
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephonna

Stayed 1 night in Nov 2023

10/10 Excellent

Ender

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Carlesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Margaret

Stayed 1 night in Oct 2023

10/10 Excellent

Brian, Madisonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Oct 2023

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Stayed 1 night in Oct 2023

10/10 Excellent

Tawana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2023

8/10 Good

coyia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Sep 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023