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Great area. Hotel was clean and it seems that is newer. I would stay here again.
Aline
Stayed 1 night in Feb 2024
Response from General Manager on Apr 22, 2024
Dear Aline,Thank you for choosing to stay with us at Placemakr Marymount Ballston. We pride ourselves on providing an excellent stay for our guests. Consequently, we are thrilled to hear we could deliver for you. If there is anything we could improve to make your stay with us even better, please do not hesitate to reach out.
Loved the views and the space itself! Very nice and modern. The shower head in the master bathroom had weak low pressure water coming out. I called the front desk the next day and maintenance was upstairs in no time to replace the shower head.
Great rooftop area as well! I didn’t get a chance to get in the jacuzzi, but the water looked clean and was warm/hot when I put my hand in.
Cons: Wished the bedrooms had TVs and wished the couch was a little bit bigger for two people to lounge on the couch together.
Definitely will book again for a nice weekend staycation or friend gathering!
Kaitlin
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 18, 2024
Dear Kaitlin,Thank you for choosing Placemakr Marymount Ballston! We're glad our amazing views and helpful staff impressed you. Your suggestions for improvement are appreciated, and we'll take your comments into consideration as we strive to make improvements for the benefit of our great guests. Should you be in the area again, please come back to see us for another terrific experience.
Dear Mariah,Thank you for your short yet sweet five-star review. We are delighted you enjoyed our beautiful hotel and look forward to welcoming you back for another memorable visit.
The hotel room is great but not suitable for a family of smaller children who tends to touch everything. The rooms are suited to college students, sorry.
Quentin
Stayed 1 night in Apr 2024
Response from General Manager on Apr 13, 2024
Dear Quentin,Thank you for your review. Based on your perfect rating, it seems you enjoyed your overall experience! However, we'll be sure to share your feedback with our team for further consideration. It was a pleasure having you here, and we hope you return soon.
The apartment is very clean and new. It also has all the kitchen utilities that is great for family staying. Laundry in unit is a plus
Ha
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
From our clean accommodations to our convenient amenities, we're so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating and we hope to see you again soon.
Me and my Family loved our stay at the Placemakr in Ballston. Excellent customer service from front Desk to Housekeeping. We had a 2 Bedroom with Balcony and it might of had more closet space than my house back home does. Its to much good things to say about this place. But just FYI if you are parking here and you have a big SUV parking can be a little tight and also our Balcony was really small no room for kicking back but I will definitely stay again 5 stars*****
ivan
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Ivan,Thank you for your recent stay at Placemakr Marymount Ballston. We are so happy to hear you thoroughly enjoyed our friendly services and amenities. We will send your compliments to our front desk team and housekeeping staff. We look forward to your next visit. Safe travels!
Nice safe area.
Lot’s of nearby restaurants.
Walking distance to the metro.
Friendly staff
We would highly recommend
Line
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 9, 2024
We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our excellent location and hospitable team helped make your trip a memorable one. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!
Dear Christina,Now, there's a review that's sure to make our team's day here at Placemakr Marymount Ballston! It was our pleasure to welcome you. Thank you for your kind words, and come back anytime!
Everything was great we didn’t check grocery store as we were only down for the weekend, however when we visit again we’d definitely book again this is so much better than a typical hotel.
Dave
Stayed 1 night in Mar 2024
Response from Derrick on Apr 2, 2024
Thank you for your review. We hope to welcome you back soon. It was our pleasure to have you stay with us.
Thank you for your review. We hope to have a moment to hear from you directly to ensure we see how we could have better your experience with us. We appreciate the opportunity to host you and remain open to ensuring that we welcome you back for an experience that aligns with our norms.
I liked all the above safe, shopping, dining,transportation,walkable, grocery, easy parking,
excellent attention by all the responsible Personal
Gastone
Stayed 8 nights in Mar 2024
Response from General Manager on Mar 29, 2024
Dear Gastone,Thank you so much for choosing to stay with us at Placemakr Marymount Ballston. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to uphold this standard. It's also great to read our convenient location and plentiful amenities were highlights of your trip. The pleasure was all ours, and we hope to welcome you back soon.
10/10 Excellent
april
Traveled with family
Mar 20, 2024
We really enjoyed our stay at Placemark Balleston. The room was large, clean, comfortable, well-laid out and contained all the amenities we needed. There were many restaurants in the area and the metro line was an easy way to access the Smithsonian. The staff were friendly and helpful. We also used the gym facilities and found them clean, well stocked with equipment and the exercise machines wwere varied and all working. This is definitely a place we recommend and would stay in again if we go back to Washington.
april
Stayed 3 nights in Mar 2024
Response from Marietta Hipolito on Mar 23, 2024
Thank you for being our guest with Placemakr Marymount Ballston. Your kind words are greatly appreciated. We hope that you visit us again. We value your business and feedback.
Dear Gregory,Thank you for staying with us recently! We're delighted you had an enjoyable visit, and we appreciate your perfect rating. It was a pleasure having you here, and we hope you return soon!
The staff was very helpful and accommodating. Close walk to Metro
Karen
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 21, 2024
Dear Karen,It was a pleasure hosting you at Placemakr Marymount Ballston! We're glad our friendly staff and convenient location impressed you. The next time you're in the area, please come see us again.
Dear Kalah,Thank you for choosing Placemakr Marymount Ballston! Our team is delighted you had a wonderful stay with us. We take pride in providing a phenomenal experience for our guests, and we appreciate your feedback. We look forward to hosting you the next time you are in the area for another memorable experience.
I was impressed with gentleman at front desk when I checked in Friday. Very professional and helped with check-in issues. Room was great.
The rest of front desk staff may need some additional customer service training. They seem to not realize that there are guest that do not live in building and lack patience.
Overall my stay was a good one.
Aldwyn R
Stayed 2 nights in Feb 2024
Response from Derrick on Feb 27, 2024
Thank you for your review. We hope to welcome you back again soon! We will be sure to share your helpful feedback with the team.
It is the heart of Ballston. Many eating and drinking options in walking range. Major shopping, with Macy's, just down the street.
Charles
Stayed 3 nights in Jan 2024
Response from General Manager on Feb 22, 2024
Dear Charles,Thank you for your great review and for giving us a perfect rating! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. It was a pleasure having you here, and we hope you return soon.
Dear Brian,Our amazing location and great value are just some of the reasons our guests enjoy staying at Placemakr Marymount Ballston so we are thrilled you were also impressed. Thank you for being our guest and sharing your lovely review. We look forward to welcoming you back on future visits to the area.
It was a pleasure to host you and provide you with a quiet place to unwind after a day of exploring in Arlington. Thank you for choosing Placemakr Marymount Ballston. Returning guests pay us one of the best compliments, and we hope to see you again. Safe travels, and come back soon.
My stay was an amazing time. This place is soooooo nice. Super clean, modern and décor was really cute. The front desk staff was very nice, check in was super easy, and quick. I would definitely stay here again. You won’t regret your stay. I can promise!!
Delores
Stayed 1 night in Feb 2024
Response from General Manager on Feb 18, 2024
Dear Delores,Thank you for your compliments, we at Placemakr Marymount Ballston are delighted to hear you enjoyed so much about our dedication to cleanliness and our friendly service, and we look forward to delivering another cute and comfortable stay the next time you visit the area.
Thank you for your review. We hope to welcome you back again soon!
10/10 Excellent
Leah
Jan 29, 2024
Liked: Cleanliness, room comfort
Excellent
Anthony was very helpful in my stay
Leah
Stayed 4 nights in Jan 2024
Response from Derrick on Jan 29, 2024
Thank you for your review We are thrilled to see that you enjoyed your stay with us and hope to welcome you back soon.
10/10 Excellent
kelli
Traveled with group
Jan 27, 2024
Liked: Cleanliness, room comfort
kelli
Stayed 1 night in Jan 2024
Response from Derrick on Jan 27, 2024
Thank you for choosing Placemakr Marymount Ballston! Providing a comfortable and home-like experience is important to us, and we're delighted you had a positive experience. We look forward to welcoming you back for another enjoyable stay.
My stay was great! Besides a dead roach coming out of the yellow blanket in the closet and housekeeping came by twice BEFORE checkout. We know what time it was, they came by at 7:30AM AND 10:38AM. Which is super annoying bc we were sleeping. Checkout isn’t until 11. Why are they knocking on the doors at 7:30? We had a 3.5hr drive and been up since the first housekeeper came by which sucks for us!
Jessica
Response from General Manager on Jan 31, 2024
Dear Jessica,Thank you so much for the high rating, and we're happy you had a good time overall. We apologize for any disturbances during your visit, and we will be sure to discuss your comments with our team. Please come back and join us again soon.
I love how quiet the building was. It was a very peaceful stay
Maya
Stayed 1 night in Jan 2024
Response from Derrick on Jan 27, 2024
Thank you for choosing Placemakr Marymount Ballston! Providing a comfortable and home-like experience is important to us, and we're delighted you had a positive experience. We look forward to welcoming you back for another enjoyable stay.
Thank you for choosing Placemakr Marymount Ballston! Providing a comfortable and home-like experience is important to us, and we're delighted you had a positive experience. We look forward to welcoming you back for another enjoyable stay.
8/10 Good
Kathleen
Traveled with family
Jan 25, 2024
Liked: Room comfort
Kathleen
Stayed 4 nights in Jan 2024
Response from Derrick on Jan 27, 2024
Thank you for choosing Placemakr Marymount Ballston! Providing a comfortable and home-like experience is important to us, and we're delighted you had a positive experience. We look forward to welcoming you back for another enjoyable stay.
Thank you for choosing Placemakr Marymount Ballston! Providing a comfortable and home-like experience is important to us, and we're delighted you had a positive experience. We look forward to welcoming you back for another enjoyable stay.
I stayed here for a month. Housekeepers only come once a week. They NEVER came when they were supposed to. When they did, they came inside without knocking while I was getting dressed. It was very embarrassing. The layout of the place is great. Management & communication has been horrible.
Nichollette
Stayed 3 nights in Jan 2024
Response from General Manager on Jan 25, 2024
Dear Nichollette,While we're happy to hear you enjoyed the layout of our property, we greatly apologize for any miscommunication regarding our housekeeping practices and their times for our extended stay accommodations. We want nothing more than to ensure a relaxing and comfortable stay for our guests and are discussing your experience with our team so we can improve in all possible areas. It would be our pleasure to welcome you again in the future for a better overall experience.
Dear Shelby,Thank you for choosing Placemakr Marymount Ballston. We're glad you enjoyed our excellent amenities, and we trust you had a fantastic time exploring the area. Our team is grateful for your review, and we hope you will return soon.
10/10 Excellent
Bryan
Jan 22, 2024
Liked: Cleanliness, room comfort
Best stay
Everything was absolutely great
Bryan
Stayed 1 night in Jan 2024
Response from General Manager on Jan 23, 2024
Dear Bryan,We are delighted that your stay was nothing short of fantastic! Our team trusts you had a phenomenal trip, and we are grateful for your review. Thank you for allowing our team to serve you, and please come see us again at Placemakr Marymount Ballston.
10/10 Excellent
Tina
Jan 21, 2024
Liked: Cleanliness, room comfort
I loved my stay at placemakr the staff was friendly it was very convenient with restaurants and shops within walking distance also have great amenities very warm and inviting
Tina
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 23, 2024
Dear Tina,It was a pleasure to welcome you to Placemakr Marymount Ballston. We aim to deliver a comfortable home-away-from-home experience, so we're pleased you appreciated our amenities. Next time you're in town, we would be honored if you stayed with us again.