Ratings based on 209 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

Refreshing

Posted Apr 25, 2015
Wonderful. Room was clean. Bed was comfortable. Exceeded our expectations. Staff were helpful and breckfast was delicious
5 out of 5
Recommended
for Families
by A verified travelerfrom Rochester, NY

Great Suite Hotel!

Posted Mar 5, 2015
Location: Less than 10 minute drive to BNCC
We stayed here one night for my daughter's volleyball tournament. It was great that our family of 4 could comfortably stay in one room. The staff was friendly, and welcoming. We will be back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
hotel was very nice,staff was very friendly,breakfast was deliteful.would recommened to any one traveling with pets
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2015
Very nice hotel! They were very helpful I needed to stay a few hours after check out they let me stay in the room with no extra charge.
2 out of 5
by A verified traveler

Posted Feb 17, 2015
Pros: Nothing
Cons: Have staff available on probably one of most busiest weekends of the year.
No room service on the weekends. It was Valentine Day weekend. Day 1Check in went smooth and the staff was very pleasant. Didn't get much sleep due to the a loud banging noise during the night. The hotel ran out of clean towels and I had to take out the trash. The parking situation was the worst!!!. Had to drive around in circles to find an available parking space. The breakfast sucked due to the rude staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Puerto Rico

Nice and peaceful place to stay

Posted Feb 12, 2015
Pros: Room was great. Breakfast was excellent. We used the computers, the laundry room, the gym, pool was nice and warm. Enjoyed it very much.
Cons: So far, so good
Location: Department store, supermarket, restaurants
Was a great experience. Even though it was so cold for us coming from a tropical Island, PR, we enjoyed playing in the snow in the rear part of the hotel. We had a great time. Facilities are great. The staff is nice. We recommend this place for. Imagine will be a Great place for a summer vacation. Looking forward to that.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay.

Posted Feb 10, 2015
Nice room, spa was nice. They even made room so that we could park our 25 foot travel trailer in the back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom West Seneca NY

Nice, clean and great rooms

Posted Feb 10, 2015
We live in West Seneca but needed a relaxing place to go and just get away. Hotel was very clean and staff was great. Will definitely go back.
4 out of 5
Recommended
for Families
by Denaraefrom Winnipeg. Canada

Poor service

Posted Jan 15, 2015 on Hotels.com
Always had to ask to clean room take out garbage get towels and bathroom toiletries
4 out of 5
Recommended
for Business Travelers
by Robinfrom Richmond,Va

Great location!!!

Posted Jan 15, 2015 on Hotels.com
Great hotel the atmosphere is amazing. There is no charge for using the washer or dryer. The kitchenette is awesome with a dishwasher. I was so happy that this hotel was close to my jobsite. Will definitely stay here again.