Outdoor pool, pool umbrellas, sun loungers
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Reviews of The Freedom Hotel

3 out of 5
The Freedom Hotel
Frederikstraat 107, Willemstad, CW

Reviews

6.8
Rating 10 - Excellent. 1 out of 12 reviews" "
Rating 8 - Good. 6 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 2 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sharine

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please stay elsewhere if you want decent customer service and normal running hot water. I was gaslighted by the front desk more than once when I informed them that my hot water wasn't working at all and the water pressure was super low. It never worked, nothing was fixed and I literally had to shower by my colleague. If not, I would have demanded a full refund and left but was only there for a few short days, thank God! Danki a dios! Bottom line is, I was given a crappy room and never again would I stay here. Fix and maintain your cheap property before you rent it to unsuspecting guests. This is not hospitable behavior and stop making the customer feel crazy. A negative experience overall, not even basic amenties available here. The walls are also super thin and there is no parking due to a casino taking all customer spaces. Two thumbs way down!

8/10 Good

Brenda

Traveled with family and small children
Todo muy bien y excelente!!! Solo q no cuenta con Restaurant pero de lo contrario excelente estadía e instalaciones
Stayed 4 nights in Jan 2024

6/10 Okay

Ricardo, Ruskin

Traveled with family and small children, Traveled with partner, Traveled with family
Colorful.
Stayed 4 nights in Dec 2023

6/10 Okay

Ricardo, Ruskin

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
The property is in a good area. Walking distance to all shopping.
Stayed 8 nights in Dec 2023

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service, nice staff, great location.
Stayed 2 nights in Dec 2023

4/10 Poor

Thericia

Disliked: Cleanliness, staff & service
It was nice and convenient however the room could do with a chair and a long mirror and a microwave other than that I would recommend staying there it was clean and very easy to get around to everything
Stayed 4 nights in Sep 2023

8/10 Good

Ryan

Stayed 3 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2022
Response from The Freedom Hotel Team on May 9, 2022
Thank you for taking your time to rate us! We hope to welcome you back soon :)

8/10 Good

Jaimari

Liked: Staff & service
Heel goed gelegen, makkelijk parkeren. Fijne sfeer. Kamers zijn een beetje grijs en raar verdeeld soms, maar wel net. Komt wel overeen met de prijs.
Stayed 2 nights in Feb 2024

4/10 Poor

Camilo Andres

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mala atención. Las habitaciones no están listas a la hora indicada. Hacen aseo cada 4 días aunque dicen que es cada 3 días. Las habitaciones huelen horrible, a cañería y en especial si llueve un poco. El parqueadero permanece lleno en las noches por un casino que se encuentra allí y toca esperar a que se libere alguno. Tiene buena ubicación, el aire acondicionado funciona bien.
Stayed 5 nights in Dec 2023

8/10 Good

Willemina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dichtbij het centrum van Willemstad, perfecte uitvalsbasis voor een vakantie op Curaçao
Stayed 2 nights in Mar 2022
Response from The Freedom Hotel Team on Mar 22, 2022
Thank you for your review. We are very happy to see that you enjoyed your stay with us. We look forward to welcoming you again soon. :-)