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Fast check-in. Great room for price.
It was somewhat loud late in the evening, but our room was located on first floor near lobby area.
Rebecca
Stayed 1 night in Apr 2024
2/10 Terrible
Katrina
Apr 21, 2024
Disliked: Cleanliness
Old needs renovation. Molds and stains on bathroom tiles. Stains on sheets. Feels like there’s no AC when you enter the hotel. Will not stay here again.
Excellent for the price. Clean, comfortable rooms. Staff pleasant and helpful. Continental breakfast what you would expect. I've had better, but also have had much worse. Hotel was wayyyyyy nicer than I had expected. Would stay again.
Definitely not clean. Goo left in fridge. Random hairs on sheets and mattress. Mold in bathroom.
Says it includes breakfast, but for the limited 2 hours it’s available, it was gone before the first hour was up and never restocked.
Gina
Stayed 2 nights in Mar 2024
2/10 Terrible
Ananth
Traveled with family
Mar 31, 2024
There were bed bugs in the room. Rooms needs to be fumigated for guest’s safety
They ran out of towels, they didn’t have any extra pillows. I also asked for our room to be cleaned, and it never was. Most of the staff was very friendly. I don’t think I would stay there again.
My favorite hotel in Williamsburg. Room was clean, breakfast bountiful and the staff friendly and helpful. The common areas; pool, hallways, etc. need a facelift-painting and spruce up. But, this hotel is an excellent value for the $$. Thank you BW!
John
Stayed 4 nights in Mar 2024
4/10 Poor
Richard
Mar 30, 2024
Disliked: Property conditions & facilities
Air conditioning system extremely noisy. Breakfast poor to fair. Check-in took far too long.
Richard
Stayed 1 night in Mar 2024
8/10 Good
Andrew
Traveled with family
Mar 29, 2024
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was fine - the breakfast situation was awful and if it’s like this regularly , then they need a rethink. Just had cereal and no milk (well I used those mini pots for coffee). Nowhere to sit and lots of very frustrated people. The man was doing his best but needed some help.
Living in Suffolk, I frequently go to Williamsburg. I’ve stayed at many different hotels, but Best Western is my favorite now. Friendly staff and a great breakfast.
It was ok, our room was clean and the breakfast was surprisingly good. There was some kind of youth sporting event or something so there was a lot of kids running up and down the hall until late into the evening. They also had the pool and hot tub filled to the point if you weren't a kid it wasn't enjoyable. Other than that it was a nice stay.