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Reviews of La Quinta Inn & Suites by Wyndham Williamsburg Historic Area

2.5 out of 5
La Quinta Inn & Suites by Wyndham Williamsburg Historic Area
600 Bypass Rd, Williamsburg, VA

Reviews

6.6
Rating 10 - Excellent. 223 out of 1007 reviews" "
Rating 8 - Good. 267 out of 1007 reviews" "
Rating 6 - Okay. 201 out of 1007 reviews" "
Rating 4 - Poor. 164 out of 1007 reviews" "
Rating 2 - Terrible. 152 out of 1007 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Felicia

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2024

8/10 Good

Nora

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with staff & hotel overall. Room was clean & bed was comfortable. Will definitely return for another stay.
Stayed 2 nights in May 2024

4/10 Poor

Tommy

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was built after I moved from WMSBG and it looked good from the highway, but the room was not very clean, the public areas need painting and new carpets, and the TV kept coming back on after it was turned off.
Stayed 1 night in Apr 2024
Response from derek on May 2, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences.

4/10 Poor

Bruce

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We liked the breakfasts. The staff seemed as if they didn't care if we were there or not. No staff interaction that seemed friendly. We had to have the room keys recharged two times.
Stayed 4 nights in Apr 2024

6/10 Okay

Shirley D

Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Front desk staff was wonderful and so was breakfast
Stayed 2 nights in Apr 2024
Response from dereck on Apr 20, 2024
thank you

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the dirtiest hotel I have ever been in. We did not stay. We did not even unpack. There was a large group of young men partying in the parking lot, drinking and playing loud music . I did not feel safe walking through the parking lot with my wife.
Stayed 1 night in Apr 2024
Response from dereck on Apr 20, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences.

8/10 Good

Timothy

Traveled with group
Liked: Staff & service, amenities
Comfortable bed and very quiet area and clean rooms. Only thing I found that was wrong was the toilet was leaking at the bottom.
Stayed 2 nights in Apr 2024
Response from derek on Apr 20, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences.

6/10 Okay

Lhea

Traveled with family
Disliked: Property conditions & facilities
Our toilet leaked all over the floor every time we flushed. Room 333
Stayed 2 nights in Mar 2024
Response from dereck on Apr 20, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences.

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
The shower curtain was disgusting.
Stayed 1 night in Apr 2024
Response from dereck on Apr 20, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences.

2/10 Terrible

Alexandra

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place to stay. Very dirty hair in the beds and all over the room. Bathroom doesn’t look like it has been cleaned in a very long time. Blood on the curtains. Never again.
Stayed 1 night in Mar 2024
Response from dereck on Apr 20, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences.

2/10 Terrible

Jenna

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was filthy and smelled like mold. It was horrible. Tiles falling off the wall. Garbage left in bathroom and by the bed. Horrible.
Stayed 1 night in Mar 2024
Response from dereck on Apr 20, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences.

10/10 Excellent

Jane A

Stayed 2 nights in Mar 2024
Response from dereck on Apr 20, 2024
thank you

6/10 Okay

ALEJANDRO

Liked: Cleanliness, staff & service, amenities
My room was dirty and one of my towels had a stain on it.
Stayed 1 night in Mar 2024
Response from dereck on Mar 11, 2024
I would like to offer my sincerest apologies for the problems you encountered during your stay at the La Quinta Inns & Suites last week. I do not know what happened with our housekeeping staff; however, I am looking into it to ensure it does not happen again. However, it blackened your stay at our hotel, and for that I am sorry

10/10 Excellent

Alfred

Stayed 6 nights in Feb 2024
Response from dereck on Mar 28, 2024
Thank you for staying with us at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area and for taking the time to tell us about your experience. Your feedback is very important to us. Next time you are in the Williamsburg area we hope you will choose to stay with us again.

8/10 Good

TIMOTHY

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from dereck on Mar 7, 2024
I would like to offer my sincerest apologies for the problems you encountered during your stay at the La Quinta Inns & Suites last week.

6/10 Okay

warren

Traveled with partner
Disliked: Staff & service
Could not really get hot water in the shower. Room was poorly equipped. No trash receptacle in the room
Stayed 1 night in Jan 2024
Response from derek on Feb 12, 2024
I would like to offer my sincerest apologies for the problems you encountered during your stay at the La Quinta Inns & Suites last week. I do not know what happened with our housekeeping staff; however, I am looking into it to ensure it does not happen again. However, it blackened your stay at our hotel, and for that I am sorry.

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toenail clipping on the bathroom floor, door doesn’t seal very well, dog food on floor by bed not cleaned up. We didn’t have animals. Plug-ins so broken nothing would stay plugged in. Mini fridge not plugged in and very warm. Just not the cleanest hotel
Stayed 1 night in Jan 2024
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, amenities
The property itself is rather nice and I've stayed here before. The problem was that the lobby when we came for breakfast was freezing cold! The thermostat was only reading 46° and you could see your breath while you were sitting down eating. It was really really cold. Also outside the door to the middle of the hotel or cigarette butts all over the sidewalk which looks like they haven't been swept up in forever. But my biggest complaint was having to go down and make breakfast and eat breakfast in 40° weather inside a hotel.
Stayed 1 night in Jan 2024
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

6/10 Okay

Marty

Stayed 2 nights in Dec 2023
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

8/10 Good

Anita

Traveled with family
Liked: Staff & service, amenities
Prices were fair, location was good, and breakfast was more than expected. Quailty and condition of room left something to be desired, but in my opinion acceptably, but not great.
Stayed 1 night in Dec 2023
Response from derek on Jan 29, 2024
thank you

2/10 Terrible

Kelly

Traveled with family
Disliked: Amenities, property conditions & facilities
This property is beyond run down. Do yourself a favor and stay elsewhere. It’s disgusting….stained carpets, ripped curtains, mold, no heat, broken tv, literally not at all clean.
Stayed 2 nights in Dec 2023
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

2/10 Terrible

Kelly

Traveled with family
Disliked: Amenities
This property is easily the worst hotel I’ve ever stayed in. We changed rooms four times and each one was equally disgusting. Carpets stained, bedding stained, heat didn’t work, black mold on the back of one door, rooms weren’t cleaned, trash on floors,dirty elevators, no heat in hallways or lobby area. I could go on and on….we have filed a formal complaint to the corporate office but do yourself a favor DO NOT STAY HERE!
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns..

10/10 Excellent

Maximino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from derek on Jan 29, 2024
thank you

6/10 Okay

Carmen

Response from derek on Feb 12, 2024
I would like to offer my sincerest apologies for the problems you encountered during your stay at the La Quinta Inns & Suites last week, it blackened your stay at our hotel, and for that I am sorry.

6/10 Okay

Ping

Stayed 2 nights in Dec 2023
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

6/10 Okay

Janet R.

Traveled with family
Stayed 1 night in Dec 2023
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

6/10 Okay

Janet R.

Traveled with family
Stayed 1 night in Dec 2023
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was reasonable and the location excellent to where we wanted to go. The breakfast bar was very good except it closed early. The room was a good size. My only complaint is that the coffee maker is something to be desired. Bring your own maker if you can.
Stayed 3 nights in Dec 2023
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

6/10 Okay

Andi

Traveled with family
Liked: Staff & service
Older property. Decently clean. There was a left over hat in one of our rooms and a child's hair bow in the other. The breakfast was good. Lots of choices.
Stayed 1 night in Dec 2023
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

10/10 Excellent

Marji

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place for a great place
Stayed 2 nights in Dec 2023
Response from dereck on Jan 29, 2024
thank you

6/10 Okay

Marie

Liked: Cleanliness, staff & service, amenities
The breakfast was okay it was neet and clean except they have some bug's anyway I'm afraid of that
Stayed 3 nights in Dec 2023
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

6/10 Okay

Brandy

Traveled with partner
Hotel was really just OK. Whatever they were using to mop the floors was extremely slippery. This was true for common areas as well as the foyer area in the room. We also had some trouble with our door lock and had to get the keys re-coded at least once, and still struggled even after that. However, for the money, it was exactly as expected.
Stayed 3 nights in Dec 2023
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from derek on Jan 29, 2024
thank you

2/10 Terrible

Greg

Disliked: Cleanliness, property conditions & facilities
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hallways and stairwells were unclean. Many rooms on the "pet" floor were dirty. One smelled of urine. Another had roaches in it.
Stayed 4 nights in Nov 2023
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

4/10 Poor

Stephanie

Arrived at our room and it had not been cleaned. Trash everywhere no sheets on the bed. Then there was not a room available like we had requested. We were put in the loudest room in the facility next to lobby.
Stayed 2 nights in Dec 2023
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

2/10 Terrible

Scott, Winterville

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

6/10 Okay

Judy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The convenience and price were very nice. The quality of the room was subpar. The bedding was not made properly, the towels had stains, the walls were dirty, and the vanity in the bathroom had large chips of wood out of the bottom.
Stayed 2 nights in Nov 2023
Response from derek on Dec 4, 2023
We appreciate you taking the time to inform us of your recent experience with our staff. Please allow us to express our sincerest apologies. The lack of professionalism described is certainly not in line with our code of conduct. Your review has been shared with management so that training opportunities can be implemented immediately. Here at La Quinta Inns & Suites by Wyndham, Williamsburg Historic Area, we continuously strive to meet your needs and expectations.

6/10 Okay

Rebecca

Traveled with family
Breakfast is great and the price makes this place a good deal. But the fitness room has been closed for months and cardio room equipment is now inoperable. So no workout facilities.
Stayed 2 nights in Nov 2023
Response from dertk on Dec 4, 2023
We appreciate you taking the time to inform us of your recent experience with our staff. Please allow us to express our sincerest apologies. Here at La Quinta Inns & Suites by Wyndham, Williamsburg Historic Area, we continuously strive to meet your needs and expectations.

8/10 Good

lisa

Stayed 3 nights in Nov 2023
Response from derek on Dec 4, 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham, Williamsburg Historic Area. We apologize if your experience did not meet 100% of your expectations. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations

2/10 Terrible

Jill

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the location and exterior of the hotel were convenient and looked okay, the rooms were terrible. Our first room spelled like urine, so they moved us to another, where, upon opening the door, there were roaches skittering. The third room had hair and stains on the bed. Needless to say, we did not stay. The silver lining was that the staff was helpful and had no problem assisting with a full refund.
Stayed 4 nights in Nov 2023
Response from derek on Dec 4, 2023
We appreciate you taking the time to inform us of your recent experience with our staff. Please allow us to express our sincerest apologies. The lack of professionalism described is certainly not in line with our code of conduct. Your review has been shared with management so that training opportunities can be implemented immediately. Here at La Quinta Inns & Suites by Wyndham, Williamsburg Historic Area, we continuously strive to meet your needs and expectations.

6/10 Okay

Zachariah

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stay elsewhere
Hotel needs a refresh. Best up walls. Ceiling patch jobs. Dirty carpet.
Stayed 1 night in Nov 2023
Response from derek on Nov 20, 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences.

2/10 Terrible

Sara

This hotel over charged me for my room and fees for my animal. The room was not sufficient there was a big tear in the rug. I let the staff know about the rug when I got the room and they charged me for the damages.
Stayed 2 nights in Nov 2023
Response from derek on Nov 20, 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences.

10/10 Excellent

Beverly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from derek on Nov 14, 2023
thank you

4/10 Poor

Edward

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from derek on Nov 14, 2023
Your feedback is very important to us, and I am saddened to hear that your stay did not meet your expectations. Please rest assured that we are taking the appropriate measures to address any problem and prevent any future occurrences.

4/10 Poor

Ashley

Stayed 1 night in Nov 2023
Response from derek on Jan 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Williamsburg Historic Area. We are saddened to hear your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from derek on Nov 12, 2023
thank you