Romantic Studio, Ensuite, City View (308 The Flood Room) | Miscellaneous
Check availability

Reviews of City Hall Grand Hotel

2.5 out of 5
City Hall Grand Hotel
454 Pine Street, Williamsport, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 373 out of 523 reviews" "
Rating 8 - Good. 98 out of 523 reviews" "
Rating 6 - Okay. 30 out of 523 reviews" "
Rating 4 - Poor. 13 out of 523 reviews" "
Rating 2 - Terrible. 9 out of 523 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Gregory

Liked: Amenities, property conditions & facilities
Will always recommend to stay here very unique and affordable.
Stayed 1 night in Mar 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool property every room is unique. Virtual check-in was great. Restaurant in basement excellent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access with keyless entry. Kind of like your own little apartment. Funky design and cool building. Walking distance to many food and drink options.
Stayed 1 night in Mar 2024

10/10 Excellent

Tai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd stay at the City Hall Grand Hotel and it was great! Love the thought and care that was put in the design and decor. On check-out, Zenna, a staff member, was kind enough to give us a quick tour of 2 other rooms which were amazing! This is my go to whenever I’m in the area!
Stayed 1 night in Mar 2024

10/10 Excellent

nikole

Stayed 1 night in Mar 2024

10/10 Excellent

Breana

Stayed 1 night in Mar 2024

8/10 Good

Stacy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and cool hotel- love all Of the attention to detail in wood work, metalwork and tiling, lobbies are great gather places.
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas, Coatesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a problem upon arrival. With no desk a little difficult to get help. However the people in charge bent over backwards to help us and solve our problems!
Stayed 2 nights in Feb 2024

2/10 Terrible

Mariko

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
BEWARE THERE IS NO STAFF AT THE HOTEL!!! No front desk or check in. Just tapped paper to walls with directions how to access your room. I didn’t notice that mentioned in the hotel description. I tried to cancel the minute we stepped in the abandoned looking building. The pictures of the property are definitely embellished. One upside is the room seemed clean. Beds, pillows blankets were terrible. The gym is awful. There is a bench press with no weights. I absolutely felt unsafe staying here with my kids. We were here to tour Lycoming College. I would not recommend this hotel or come back.

8/10 Good

Renee D, Terra Cotta

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was definitely a unique property Well done, the rooms are very well done The one issue we had was a very loud couple in the room above us, kept us up until 3:30 am No fault of the hotel Also tried to email the hotel prior to arrival No response from them All in all a unique stay
Stayed 1 night in Feb 2024

6/10 Okay

Judy

Traveled with group
Liked: Cleanliness, property conditions & facilities
A bit noisy in area and hotel on the particular night we stayed. Unfortunate because the room was fantastic. The hotel itself was very interesting. Would definitely stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent dining in the Newsroom
Stayed 2 nights in Feb 2024

10/10 Excellent

Don

Traveled with partner
Liked: Amenities, property conditions & facilities
The property was beautiful! The staff was very accommodating and able to take care of any requests immediately even without a proper front desk. Very walkable to nearby restaurants and clean rooms and a very affordable cost. Highly recommend staying here at the City Hall Grand Hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value for the Money
Excellent stay. Staff very friendly, personal and accommodating. Room clean, spacious, and very comfortable. Excellent value for the money!
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay with truly unique accomodations!
The City Hall Grand Hotel is beautifully restored and offers rooms that are unique and welcoming with decor that celebrates relevant history. Each section of rooms has a comfortable sitting area and there is a Keurig with coffee pods for the AM. Very clean, warm and quiet. Close to downtown. We would stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

casey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

April

Stayed 1 night in Jan 2024

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alfred

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We heeded the advice about picking a room with a bathroom with a door and stayed in the courthouse room. Room was great - we loved the unique theme of it. And the whole building is pretty neat.
Stayed 1 night in Dec 2023

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was nice, however would prefer doors on restrooms in room, widows for natural, and better lighting in general.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lane

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Ed

Liked: Cleanliness, property conditions & facilities
The property was beautiful, a historic building in Williamsport. Better signage directing guests to rooms would be useful.
Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while we were visiting family in the area for the holiday...the room was so well designed as was the rest of the Hotel that we were pleasantly surprised! Very cool place to stay!
Stayed 3 nights in Nov 2023

2/10 Terrible

Ray, Henrico

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not having staff on site is not at all welcoming.... The rooms need to have receptacles for charging devices that most everyone uses - (iPhone, etc.). Having a shower as a part of the bedroom area was just totally absurd!! The description of the rooms was very deceptive!! I really don't care that the police chef used this room as his office!!! Tell me about the amenities!! Bedside tables were not really usable, they were much to small and not stable.
Stayed 1 night in Nov 2023

10/10 Excellent

Johnny

Liked: Cleanliness, property conditions & facilities, room comfort
Exceptionally Clean and Tastefully Appointed
This place was exceptionally clean and check-in was simple. Basically, you just confirmed that the entry code was received. I'm not sure if this applies to all rooms, but 304's sink/shower and WC were across the room from each other. The shower room room lacked a door, so if showering in privacy is an issue that is a consideration (at least for this room). 304 has only a single chair and no table to supplement the two night stands. The location was wonderful, walking distance to the Bullfrog Brewery, which has MANY vegetarian and vegan options. Plus, the beer's good!
The WC has a sliding barn door for privacy
Gorgeous building was preserved and repurposed
Large king bed in a spacious room
Nice rain shower but no door on this room
Stayed 1 night in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hidden gem. Highly recommend!
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful!
Beautiful room, VERY CLEAN!! Unique place for a night away!
Stayed 1 night in Nov 2023

10/10 Excellent

Reinhardt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old building shines like a new penny.
The City Hall Grand Hotel was delightfully different. It is a fine example of recycling a historic building into a unique hotel experience. The fit and finish of this rehab is excellent with every room a one off. They also have a nice upscale "tablecloth" restaurant with good food and great service. It is a must stopover when near Williamsport.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Great rooms
Stayed 1 night in Oct 2023

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very well thought out and very unique. Lots of nice little touches
Stayed 2 nights in Oct 2023

10/10 Excellent

Stephanie, Olney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in this beautiful building. The rooms have a nice historic touch and the area is very walkable. The staff was very accessible and helpful!
Stayed 1 night in Oct 2023

10/10 Excellent

David

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Unique," a landmark experience, pun intended
"unique experience" would be a unanimous response. This is a fantastic site from a remodeled 130-year-old city hall building. I love the coordination of architecture, engineering, appropriate details and materials throughout the structure. I love the vision and implementation of the owners. It was a delightful stay. Highly recommended.
Stayed 2 nights in Oct 2023

2/10 Terrible

Huntley, Windsor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I would stay there again!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Elizabeth

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our room is basically in the entrance of the hotel. There is no lobby. Ourr room is right next to the front door so every single time someone enters the hotel, it sounds like they are in our room. It’s terrible. Would not stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities
Lovely room! Easy to park - comfortable accommodations.
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
This place is wonderful - coolest hotel I’ve ever stayed in.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy...entry code texted to me that gave access to the building and your room. Room was very clean and nicely appointed. Information book at the entrance to the room included easy instructions for wifi and walking inofrmation for the area around the hotel. My overnight stay was for a pleasant place to pass time and relax while in Williamsport overnight. Overall this cute and unique hotel met my needs. Only complaint would be the 2:30 am wake up to what sounded like a live action porn performance for a little over 20 minutes. Either the walls are really thin or the performers were in the common area just outside my room. Made me question the security of the codes, but was only staying one night so didn't investigate further.
Stayed 1 night in Sep 2023

10/10 Excellent

Lilia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Can’t wait to stay again!
We love the decor here! Such a unique hotel. Very clean, spacious rooms. We had an interesting room with the shower in the middle of the room… no curtain or walls. Just a shower head in the middle of the room. But it made for an interesting stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, room was excellent and safe with electronic keys. Hotel was beautiful and one of a kind, staff was friendly and welcoming.
Stayed 2 nights in Sep 2023