Exterior

Reviews of Hotel Uhland

3 out of 5
Hotel Uhland
147 Dr. Kenneth David Kaunda Street, formerly Uhland Street, Windhoek

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 75 reviews" "
Rating 8 - Good. 27 out of 75 reviews" "
Rating 6 - Okay. 7 out of 75 reviews" "
Rating 4 - Poor. 0 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property was in desperate need of renovation. The staff was extremely nice. The location is great and you can tell it’s an up-and-coming area. I probably would not stay there again unless it was renovated. The pictures were deceiving.
Stayed 8 nights in Mar 2024
Response from Irmgard, Hotel Uhland on Apr 3, 2024
Dear Michael, thank you for the feedback. What a pity that you did not receive a room that you would have liked. We have different room categories and the balcony rooms for example have all been renovated in the last year. Renovating is never stopping at a hotel like ours and even if we struggle to recover from the very bad covid time, we still keep investing. Its a bit sad that instead of talking to us, so that we could perhaps have found another option for you that you would have liked, you just wrote that the whole hotel is "in desperate need of renovation" which sounds as if everything is completely run down. Which is definitively not the case.Anyhow we wish you a great time in Namibia!

6/10 Okay

Frans

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Irmgard on Nov 24, 2023
Thank you for sending a feedback

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay, good price
Overall it was an ok stay. Breakfast wasn't all that great with very little selection on the buffet, and no indication that there were any other options. Room was nice, but loud from outside noise. Hotel isn't very close to anything. There are a few restaurants about a 10 minute walk away. Everything else was an uber ride. Not much to see in Windhoek, except Joe's Beerhouse.
Stayed 4 nights in Oct 2023
Response from Irmgard Rannersmann, Owner on Oct 17, 2023
Dear Albert, thank you for the feedback. We are glad you liked our rooms and I am sorry to hear that there was loud outside noise. We are in a calm area in Windhoek but what we often hear is that people who come back from the wonderful silence of the desert are irritated by the noise of the town. There is not a lot of traffic here and of course sometimes other guests or also neighbors can be loud. In case of other guests being noisy, our nightguard is approaching them to please be considerable towards other guests.Concerning the breakfast we offer much more variety than most other guesthouses: cold cuts, cheeses, smoked game meat, fresh fruitsalad, muesli and cornflakes, home made rolls and other bread, fresh cut tomatoes and cucumbers, cottage cheese, variety of jams, joghurt, scrambled eggs, boereworst, bacon, boiled eggs and on request fried eggs or omelette. We think that this is quite a nice selection. Should anything been just emptied, our staff is instructed to replace it directly. Please let us know if you think something is missing! Thank you

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how helpful and friendly the staff was.
Stayed 1 night in Sep 2023
Response from Irmgard on Oct 12, 2023
Thank you very much for your feedback!

10/10 Excellent

Emanuel I, San Ramon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely friendly and helpful. Excellent value for money. Very close to all key destinations around Windhoek.👌👏👏👏
Stayed 3 nights in Aug 2023
Response from Irmgard Hotel Uhland on Aug 29, 2023
Thank you Emanuel! Hope to see you soon again

8/10 Good

Violla

Stayed 1 night in Aug 2023
Response from Irmgard on Aug 17, 2023
Thank you Violla! See you soon again

10/10 Excellent

Aditya Virendra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Jan 2023
Response from Irmgard, Hotel Uhland on Feb 3, 2023
Thank you so much for staying with us and sending such a fantastic feedback. We are looking forward to your next stay!

10/10 Excellent

sila

10/10 Excellent

Craig

Liked: Cleanliness
The friendly staff
Stayed 1 night in Jul 2022
Response from Irmgard on Jul 6, 2022
Thank you so much Craig, see you soon again!!

6/10 Okay

Kevin

Stayed 1 night in Oct 2021

10/10 Excellent

Dany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again after my Safari tour. Had a very good experience.
Stayed 1 night in Jun 2021
Response from Irmgard on Jun 19, 2021
HI Dany, great! Thanks for your feedback. We trust you have a great trip and see you on the way back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Irmgard on Apr 1, 2020
Thank you for the full points!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Irmgard on Feb 22, 2020
Dear Thomas, thanks for the good marks we received from you! We are looking forward to welcoming you here again any time.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Irmgard, Hotel Uhland on Feb 9, 2020
Thank you Thomas for the full points! We are very glad that we could provide a great stay for you. It would be wonderful to welcome you here again soon.

2/10 Terrible

Mirek, Chicago

Disliked: Cleanliness, amenities, property conditions & facilities
Lady in reception was the only positive thing there
Stayed 3 nights in Jan 2020
Response from Irmgard, Owner Hotel Uhland on Feb 5, 2020
Hi Mirek, I am sorry to hear that you were so unhappy. We understood that your requests had been looked after as far as you informed us. Unfortunately we have no information about why you rated us so low. You choose the cheapest room category, so of course you did not have the best of our rooms, but it still is a nice room. There were also rooms in a higher category available for a small additional fee if you would have asked. If you imagined to stay in a 5 star hotel, then you choose the wrong hotel which should have been clear by looking at the rate. Thank you

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windhoek
Wonderful and helpful staff. They couldn’t do enough for you and a great source of information. It’s a bit of a walk up hill, but only the last block. I was warned not to do it late at night. That’s not an unusual thing in Africa. Easy walk to city for shopping and eating.
Stayed 3 nights in Jan 2020
Response from Irmgard on Jan 20, 2020
Thank you very much! We are looking forward to welcoming you here soon again.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good I really recommend, the staffs are amazing
Stayed 1 night in Dec 2019
Response from Irmgard on Dec 21, 2019
Thanks a lot for your feedback, very much apreciated!

8/10 Good

Seamus

Business traveler
Liked: Cleanliness, staff & service
Convenient and friendly, helpful staff with reliable WiFi and power. Will probably return.
Stayed 20 nights in Oct 2019
Response from Irmgard on Nov 18, 2019
Dear Seamus, Great! We are glad you like what we offer and are looking forward seeing you again. Best regards

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
Very central! Great place, very friendly staff and great location. Easy to navigere there! Higly recommended :)
Stayed 1 night in Jun 2019
Response from Irmgard, Hotel Uhland on Jul 25, 2019
Dear Erik Thank you very much for your review, great that you had such a nice stay. We are looking forward to welcoming you again!

8/10 Good

L, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to attractions. Place very tidy. Large room. Good breakfast.
Stayed 1 night in Jun 2019
Response from Irmgard, Hotel Uhland on Jul 19, 2019
Thank you for the review! Great you enjoyed your stay. See you again

10/10 Excellent

Brian, Argyle Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was nice but what really put it over the top was the friendliness of the front desk staff who treated us like old friends. Plus the location was just a short walk or a 2 minute drive to the center of town but at night it was quiet even with our windows open.
Stayed 1 night in Apr 2019
Response from Irmgard Rannersmann, Owner on May 20, 2019
Dear Brian Thanks a lot for the wonderful review, its great that everything worked out so nicely. We are looking forward to your next stay!

10/10 Excellent

JAEHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 호텔
호텔 간판이 없어서 찾아가기 약간 힘든거 빼고 모든게 좋습니다. 객실도 좋고 조식도 맛있네요. 호텔보다는 펜션분위기가 납니다.
Stayed 2 nights in Jan 2019
Response from Irmgard on Jan 24, 2019
Thanks for your feedback, we enjoyed having you here with us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly friendly and helpful and the rooms are clean and pleasant. The location is a little further from downtown than I would have preferred, but it is still walk-able, and as a bonus Joe's Beerhouse is not too far away!
Stayed 4 nights in Dec 2018
Response from Irmgard on Jan 7, 2019
Thank you very much for your feedback.We are glad that you enjoyed your stay.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
I liked quiet, good neighbor location, 10minutes from city center by taxi. Pool too small. Bkft so, so with dried bread and no serving staff and had to ask kitchen staff to cook eggs.
Stayed 1 night in Dec 2018
Response from Irmgard Rannersmann on Dec 17, 2018
Thanks for your review. We will follow up with our breakfast crew about your complaints. Thanks for letting us know. Best regards

8/10 Good

GARETH

Liked: Staff & service, room comfort
When in Windhoek
Very functional with a good location, rooms can get very hot with no A/C and only fans to cool down.
Stayed 1 night in Oct 2018
Response from Irmgard, Hotel Uhland on Nov 10, 2018
Hi, Thanks for your feedback. Very much appreciated.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Irmgard Hotel Uhland on Sep 17, 2018
Thank you very much for your feedback, very much appreciated!

10/10 Excellent

Carlos, New York NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and beds, short walk to town, relaxing environment
Stayed 3 nights in Aug 2018
Response from Irmgard Hotel Uhland on Aug 30, 2018
Dear Carlos thanks for the good feedback, very much appreciated! Best regards

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location, great staff!
The receptionist was incredibly helpful and nice. Room was large and comfortable. Local area has some great small coffee shops and what not. Hotel booked airport transport for us and it arrived on time with no troubles.
Stayed 1 night in Jul 2018
Response from Irmgard, Hotel Uhland on Aug 9, 2018
Thanks for your nice feedback, we are glad you enjoyed staying with us.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Irmgard, Hotel Uhland on Jun 21, 2018
Thank you for the wonderful 5 out of 5! Great that you enjoyed your stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good for your money’s worth.
Stayed 1 night in May 2018
Response from Irmgard, Hotel Uhland on Jun 11, 2018
Thanks for the good review, very much appreciated!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent option near city center
Good location, great price, easy parking. The room seemed clean, but had a funny smell. The wifi frequently disconnected. A good option if you're looking for an inexpensive room in Windhoek for a night or two.
Stayed 1 night in May 2018
Response from Irmgard, Hotel Uhland on Jun 13, 2018
Thanks for your review. Did you report the funny smell to the reception for us to check it? I am not aware of any funny smell in our rooms but I will see if I can find anything to avoid this in future.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
this place it totally great. everybody is very friendly and they provide great service. totally a great hotel.
Stayed 2 nights in May 2018
Response from Irmgard, Hotel Uhland on May 17, 2018
Wonderful! Thanks so much for your very positive review, we are proud that you enjoyed your stay at Hotel Uhland so much!

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit!
This was a great place to stay for our needs- be careful about where you park in downtown Windhoek after dark, when you are outside the hotel property/gates.
Stayed 2 nights in Nov 2017
Wonderful! Thanks Barry!!

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for a nice stay!
Stayed 1 night in Nov 2017
Dear Albert thanks for your feedback!

8/10 Good

Rudolph, Johannesburg, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at family owned hotel.
Had to stay over a second night in Windhoek, and found the hotel and its staff just as nice as with my first stay. I'll be back.
Stayed 1 night in Sep 2017
Response from Irmgard, Hotel Uhland on Sep 13, 2017
Hi, Thanks so much for your nice feedback! The Wifi is getting us grey hair as it switches from working perfectly fine for several weeks to getting stuck 3 times a day and nobody can find out why. But we are not giving up to get it running reliably! Best regards

8/10 Good

Stefanie

Liked: Cleanliness
Stayed 2 nights in Jul 2023
Response from Irmgard, Hotel Uhland on Apr 3, 2024
Thank you!!

10/10 Excellent

Jörg

Stayed 1 night in Sep 2023
Response from Irmgard on Nov 3, 2023
Thanks for the 5/5!!

8/10 Good

Giancarlo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2023
Response from Irmgard, Hotel Uhland on Aug 29, 2023
Thank you!! See you next time

10/10 Excellent

Kwan Suk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
스태프들이 매우 친절하였습니다. 객실도 깨끗하게 준비되어 있었습니다. 다시 방문하면 또 묵을 것입니다.
Stayed 1 night in Jul 2023
Response from Irmgard on Jul 17, 2023
Thank you very much!! See you next time again

10/10 Excellent

Rainer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wunderbare Unterkunft in Windhoek!
Stayed 1 night in Jun 2023
Response from Irmgard on Jun 26, 2023
Wie schön! Hoffentlich sehen wir uns bald wieder

10/10 Excellent

Dietrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein Hotel zum wohlfühlen.
Stayed 3 nights in Sep 2022
Response from Irmgard on Sep 28, 2022
Vielen Dank!! Bis bald

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful
Stayed 1 night in Jun 2020
Response from Irmgard, Hotel Uhland on Jun 25, 2020
Thank you so much for your feedback! Great that we could make your stay a full success. See you again soon hopefully

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Bestens
Alles Bestens. Sehr nette Eigentümerin.Komme nächstes Jahr wieder
Stayed 1 night in May 2020
Response from Irmgard Rannersmann on May 30, 2020
Herzlichen Dank für die tolle Beurteilung! Bis nächstes Jahr

8/10 Good

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Unterkunft für Ankunft in Windhoek
Schönes Zimmer, sicherer Parkplatz, gutes Frühstück, nettes Personal.
Stayed 1 night in Mar 2020
Response from Irmgard, Hotel Uhland on Mar 13, 2020
Hallo Jörg, wir freuen uns über Ihr gutes Feedback und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

10/10 Excellent

Youngju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Irmgard on Dec 22, 2019
Thank you very much for the full points! We are very glad that you had such a good stay and we are looking forward to welcoming you here soon again.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安心できました。
空港からの往復の車の手配の依頼もすぐ返信があり安心できた。実際にスタッフは非常にフレンドリーで楽しい時間を過ごせた。大通りからも近く、乗り合いタクシーに慣れれば大体レストランや観光ポイントにも苦労せずアクセス出来ます。四泊したので少し朝食が飽きたかな。そんなに種類は不要ですが玉子は日によっては目玉焼きとか、フルーツを替えてみるとかあれば良かったです。でもビジネスホテルよりウーランドを選んで良かったです。
Stayed 1 night in Oct 2019
Response from Irmgard, Hotel Uhland on Nov 5, 2019
Thank you very much for your review. We are glad that you enjoyed your stay! It would be wonderful to see you again whenever you are visiting Windhoek the next time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean well-located middle-class hotel
We stayed two times one night at the Hotel Uhland - one time at the beginning and one time at the end of our self-drive camping tour of Namibia. The first time we were extremely happy - we had a big room with a fridge and a safe. The second time we stayed at the Hotel Uhland, it was still good, but we were in a different room and didn't have a safe any more in our room and the bathroom was tiny without a window. Staff is extremely friendly and helpful and it was remarkable clean. So all in all we can recommend the Hotel!
Stayed 1 night in Sep 2019
Response from Irmgard, Hotel Uhland on Oct 1, 2019
Thank you very much for your feedback. Yes there are differences between the rooms, in general the superior and balcony rooms are larger and all have a safe. In the standard rooms there is no safe but you can lock your valuables at the reception. We very much appreciate your comments! See you again at another time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Irmgard on Sep 17, 2019
Thanks! Great you enjoyed your stay!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a home
It was quiet and calm place to stay. And the employees are super kind with smile.
Stayed 1 night in Jul 2019
Response from Irmgard Rannersmann, Owner on Jul 19, 2019
Thank you so much for your review! We are glad that you had such a nice stay and we are looking forward to welcoming you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Irmgard, Hotel Uhland on Jul 19, 2019
Thank you very much for your feedback! Very much appreciated.