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Reviews of 3BR/3BA Chula Vista Condo w/FREE Water Park Passes

3BR/3BA Chula Vista Condo w/FREE Water Park Passes
Wisconsin Dells, WI

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 12 reviews" "
Rating 8 - Good. 3 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Tonia G.

Liked: Cleanliness
Met our need
We only stayed one night and had enough space for all of us. The check-in and out times were inaccurate on the VRBO site. When registering the front desk said to take it up with VRBO. Fortunately our room was ready. There was no air in the elevators making it very stuffy.
Stayed 1 night in Jul 2023
Response from VrboOwner on Aug 1, 2023
Hi Tonia. It is unfortunate that your stay only merited a 3 star review. We do appreciate the feedback. I did verify the information listed on VRBO and the resorts check-in and check-out time, both align. As for the elevator, I do apologize the elevator did not have air conditioning. By design, elevators have ventilation but I will definitely let the resort know of your feedback.

8/10 Good

Sherri and Dan H.

Liked: Cleanliness
Chula Vista Getaway
This property was very nice and description is accurate. It was clean and quiet with comfortable beds. Our only complaint is with the resort itself- they close all pools, arcade and water parks at 7pm. As warm as it was, we would have enjoyed staying in the pools later.
Stayed 3 nights in Jul 2023

10/10 Excellent

Trisha

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The condo was perfect for our family. It was clean and the lay out was great. It was challenging cooking due to lack of equipment and supplies. I would recommend the condo be stocked better with dish towels, dish cloths, cookware, coffee maker, utensils, etc. There were plenty of dishes and glassware. This is a great place for young kids as it is quiet but still has lots of things to do. We all really enjoyed our stay.
Stayed 3 nights in Jun 2023

10/10 Excellent

Cassandra E.

Liked: Cleanliness
Amazing stay!
No complaints! The property owner was easily accessible and very prompt with responses. The only downfall we had is when we arrived the fridge was off so after a 3 hour drive we had to wait to unpack until that was cold.
Stayed 1 night in Jan 2023

10/10 Excellent

Richard G.

Liked: Cleanliness
Great place to stay
It was a great experience my kids love the room and all the activities this place has to offer. The room was clean easy check in and out overall great time
Stayed 3 nights in Jan 2023

10/10 Excellent

Hailey W.

Liked: Cleanliness
NYE get together with old college friends
Good place to stay to house a lot of people. Relatively close to downtown which is nice, too.
Stayed 2 nights in Dec 2022

10/10 Excellent

Kelly H.

Liked: Cleanliness
Nice property
Nice property and location. This was a 2 bedroom, 2 bath with full kitchen and living room with adjoining 2 queen/1 bath room. Fit our family good and close to many things in the area. Liked that we could get the kids dressed and stay inside to go to the water park through the tunnel. Pull out couch mattress was dirty, many items left under the beds but overall things were clean and in good working condition.
Stayed 3 nights in Dec 2022

8/10 Good

Wanda D.

Disliked: Cleanliness
Family getaway
We had 5 adults and 5 kids for a weekend getaway. The water park was fun, engaging and entertaining for all the kids ages. The space wasn’t crowded so the slides and lazy river were quickly accessible. It was a wonderful family weekend. The only drawback was the cleanliness of the condo and availability of cleaning products.
Stayed 2 nights in Dec 2022

2/10 Terrible

Denise B., Strum

Disliked: Cleanliness
Not going here again.
The rooms were not cleaned the best .bathroom floor was dirty and looked to have poop on the floor .it was very hot in unit we ever had to open window to cool it down to no avail and beds were like you were sleeping on a concrete floor very hard .Water park was small and over priced .I will never spend anytime here again.....This was supposed to be a great time for my grandsons birthday it was anything but.Over priced/not worth it!!
Stayed 1 night in Nov 2022
Response from VrboOwner on Jan 7, 2023
I apologize for your experience and the condition of the unit when you arrived. I take all feedback seriously and have brought this to the attention of the Resort. We have since rectified the situation and taken measures to prevent it from happening again in the future. I try to make sure all guests have a pleasant stay, and ensure open communication prior to, during and even post-stay. I guarantee if this situation were brought to my attention during your stay, I would have made sure it was rectified immediately. Nonetheless, I do thank you for bringing it to my attention.

10/10 Excellent

George D.

Liked: Cleanliness
Nice place
Accommodations were very nice as described. Checkin process was painful it took 45 minutes standing in line because they did not open separate condo registration, had to park about two city blocks away because there’s two weddings at resort. Kitchen faucet was dripping upon arrival but we called maintenance and they fixed it quickly.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness
great property and host
everything was as it was described. everyone was very nice at the resort. would recommend to group of adults or a family.
Stayed 1 night in Aug 2022

8/10 Good

Nathalie K.

Liked: Cleanliness
Nice 3bdrm Condo at Chula Vista
We only had a one night stay. The condo was great, check in line was rather miserable, and the water park hours were not good (closed at 7pm and did not open again until 10am), The condo itself was a great place to stay in The Dells. Peaceful, clean, and comfortable. Chula Vista has a nice waterpark away from the chaos of The Dells.
Stayed 1 night in Jul 2022