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I love the property! I was nervous about the photos online but the property has been updated and looked much nicer than I imagined. I definitely will be back to stay at this property!!
Samantha
Stayed 2 nights in Apr 2024
Response from Cyndi C on Apr 15, 2024
Thanks for the feedback, Samantha. We are so glad you enjoyed your stay and hope to see you again soon.
First time staying in the hotel part we stayed in the tiki room last time this place was very clean and quiet staff was awsome and courteous very helpful very pleasant place loved it and will be back
William
Stayed 1 night in Feb 2024
Response from Cyndi C on Feb 13, 2024
Thank you for your feedback, William. We are so glad you enjoyed your stay with us, and look forward to seeing you again soon.
We had a wonderful stay and the beds were very comfy. The room is very spacious. We like the have to balcony outside! The only issue we had was there was people next door to us on till like 130 am. Otherwise we enjoyed the hot tub for 2 of the nights we were there. Our friends also enjoyed it too! This is our second time staying here we stayed here last year on the same weekend!
CARRIE
Stayed 3 nights in Feb 2024
Response from Management on Feb 12, 2024
Thank you for your feedback, Carrie. We are so glad you enjoyed your stay. For future stays, please know that we take noise issues very seriously if the front desk is told about them. We hope to see you again soon.
My husband & I had a great time. We stayed Friday night - Sunday morning.
We had a blast! Close to shopping, dining & bars.
We stayed in one night using the pool and Hottub. Well maintained indoor pool area!
The juccuzi in the room was a great add on! Big, spacious rooms. Loved the balcony option!
Can’t wait to come back this summer.
Sydnie
Stayed 2 nights in Feb 2024
Response from Cyndi C on Feb 12, 2024
Thanks for your feedback, Sydnie. We are so glad you enjoyed your stay, and hope to see you again soon.
Called ahead if able check in before show at Crystal Grand rude girl like no
I explained tickets/time/travel
Nope…
Then tv does Work go get new batteries check in desk told should have called for maintenance, then only few local channels work….
Maybe better in summer but as of this experience would not recommend or stay again
I knew it would be quiet as we were there in November. I did take a walk around and thought it would be a fun place to visit and had a lot of attractions for families to enjoy from morning to night!
Rachel
Stayed 1 night in Nov 2023
Response from Natura Destinations. on Dec 5, 2023
Thank you for staying with us. We appreciate your feedback. See you next time.
Came here for about a week for our honeymoon. It was one of the best times I’ve ever had the jacuzzi was clean and nice. It was a very quiet and enjoyable stay, I would recommend this resort to anyone! We will be back in the summer when the resort is fully open and every year for our wedding anniversary. Thanks to the staff at aloha beach resort for a very fun and memorable honeymoon.
Jaclyn
Stayed 1 night in Nov 2023
Response from Cyndi C on Nov 28, 2023
Thank you for your feedback, Jaclyn. We are so glad you enjoyed your honeymoon with us. We look forward to seeing you again.
Response from Natura Destinations. on Nov 13, 2023
Hi Stuart,Thank you for staying with us. See you next time.
6/10 Okay
Sharryon
Traveled with family
Nov 12, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
I left to a bar and my key card didn’t work when I came back. Front desk was also closed so not much help.
Sharryon
Stayed 1 night in Nov 2023
Response from Cyndi C on Nov 13, 2023
Thank you for your feedback. We are sorry about your key. Unfortunately they do occasionally lose their programming. Even though we lock the front doors at 11 pm, there is always someone available to help in these situations. That is why there is a phone next to the front doors. Someone would have come to your aid as soon as possible.
If you want to play in the water outside or inside you might like this property. Other than the water, this property offers no other amenities. No breakfast. No coffee bar. No onsite restaurant or bar. Outdated decor and rooms. Our “suite” was in the basement. Will not be staying again.
TAMARA
Response from Natura Destination on Nov 10, 2023
Thank you for staying with us! We do have restaurant and bar in our sister property close by Aloha with discount for being a guest, all information was in your booklet and detailed by the front desk. Thank you for your feedback.
Cozy, clean, comfortable. In town for a business meeting and short stay. Just needed a bed. Very comfy bed. Clean conditions. Very nice overall. Will stay here again - maybe in warmer weather when can enjoy Lake Delton
Joel
Stayed 1 night in Nov 2023
Response from Natura Destinations on Nov 5, 2023
Thank you for your feedback!
6/10 Okay
Megan
Traveled with group
Nov 3, 2023
Liked: Staff & service
We liked the location of the resort as it was still in the dells but out of the water park area. The staff were friendly and accommodating. We mainly used it for lodging and the hot tub, otherwise, we were exploring the area.
I didn't like getting charged for the things we didn't get!! Like tickets to safari park. The $25. Extra charge was crazy outrageous!!
Price listed isn't correct!!
Lonna
Stayed 2 nights in Oct 2023
Response from Cyndi C on Oct 18, 2023
Thank you for your feedback, Lonna. The 20 resort fee is not charging you for the Timbavati tickets. The resort fee helps cover expenses for all the extra amenities offered, not just the Timbavati tickets (those tickets just have to be requested at the front desk when needed, by the way). Such as access to the pools/amenities at all three of our resorts, and discounts at our two restaurants.
My husband and I stayed 2 nights and were pleased with this facility. Our room was clean and spacious with a great view of the lake. Only things that we didn’t like were the hard mattress’ and our fridge was not plugged in. Would stay here again😃
Dawn
Stayed 2 nights in Oct 2023
Response from Cyndi C on Oct 16, 2023
Thank you for your feedback. We are glad you enjoyed your stay with us. We will address your concerns. We look forward to seeing you again