Hello Amy, Thank you for your feedback! We're glad to hear you enjoyed the clean and quiet environment. We apologize that the beds were a bit firm for your liking. It's great to know you found the location convenient for visiting the water park. We hope to welcome you back soon!Thank you!

Hello,Thank you for your feedback. We're glad you enjoyed the theme and found the beds comfortable. We apologize for the inconvenience of not having a comforter. We will look into this issue to improve our services. If you have any other concerns, please let us know.Warm regards,Mt. Olympus Resort

Hello Mike,Thank you for sharing your feedback. We're sorry to hear about the issues you encountered during your stay, from parking passes to room conditions. Your safety is paramount, We will address these concerns with our team immediately. Please contact us directly so we can make amends and ensure these issues are rectified for future guests.Warm regards,Mt. Olympus Resort

Hello Patricia,Thank you for your feedback. We apologize for the issues you encountered with your room, We're glad to hear our staff promptly addressed the wristband issue and that the cleaning crew maintained cleanliness with the available resources. Your concerns are important to us, and we will address these maintenance issues immediately. Please contact us directly so we can make this right and ensure a better experience for you in the future.Warm regards,Mt. Olympus Resort

Hello Dazhane, Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We strive to provide excellent service and accommodations, and we regret that we fell short during your stay. Your ratings are valuable to us, and we will use them to improve. Please contact our customer service team if you have any specific concerns you'd like to address.Thank you.

Thank you for your feedback, Emilio. We hope to have the opportunity to improve your experience on your next visit.Thank you!

Dear Steve,Thank you for sharing your feedback regarding your recent stay at Mt. Olympus Resort. We sincerely apologize for the issues you encountered during your time with us.We regret the lack of staff presence at the hotel and the disturbances you experienced at night. Please rest assured that we take the safety and security of our guests very seriously. We have security personnel stationed in each building to ensure the safety and security of our guests, and we will investigate why there was a lapse in service during your stay.Your comfort and satisfaction are of utmost importance to us, and we will take appropriate action to prevent similar occurrences in the future. We appreciate you bringing these concerns to our attention as it allows us to address and rectify them promptly.Once again, we apologize for any inconvenience and disappointment you experienced. We hope to have the opportunity to make things right and regain your trust in Mt. Olympus Resort.Warm regards,Mt. Olympus Resort

Dear Candy,Thank you for taking the time to share your feedback about your recent stay at Mt. Olympus Resort. We sincerely apologize for the issues you encountered during your visit.Your comfort and satisfaction are our top priorities, and it's concerning to hear that we did not meet your expectations. Please rest assured that we take your feedback seriously and will address these issues with our team promptly to prevent such occurrences in the future.If there is anything we can do to improve your stay or if you would like to discuss your experience further, please do not hesitate to contact us directly. Your feedback is invaluable as we continually strive to enhance our services.Thank you for bringing these matters to our attention. We hope to have the opportunity to provide you with a more enjoyable experience in the future.Warm regards,Mt. Olympus Resort

Hello Scott,Thanks for the kind rating! We are glad that your stay went well.We hope to see you again.Best regards,Mt. Olympus Resort

Hello Lu, Thank you for your feedback and for taking the time to rate us. We hope to have the opportunity to provide you with a better experience during your next visit.Thank you!

Hello Dazhane,Thank you for sharing your experience with us. I deeply apologize for the multiple inconveniences you faced during your stay.The issues you mentioned, including the lack of parking spots and the absence of comforters, are all unacceptable. It was very busy weekend according to the car show.We understand how frustrating these experiences must have been for you, Your feedback will be shared with our team to ensure we improve our processes and prevent such issues from occurring in the future.We value your feedback and hope to have the opportunity to provide you with a much better experience in the future.Warm Regards,Mt. Olympus Management Team

Hello John,Thank you for sharing your experience with us. We apologize for the confusion and inconvenience you faced during your stay. We regret that the room you were assigned did not match your reservation and that you encountered several issues, including difficulties with directions, room identification, internet access, and noise disturbances. Your feedback is valuable, and we will address these concerns with our team to ensure better service in the future. Please reach out to us directly so we can make this right and provide a more comfortable experience for your next visit.Warm Regards,Mt. Olympus Resort

Hello Maria,Thank you so much for your kind words and recommendation! We're thrilled to hear that you had an excellent experience with our service. If you ever find yourself in need of another getaway, we'd be honored to welcome you back.Best regards,Mt. Olympus Resort

Dear Toyin,Thank you for sharing your feedback with us. We apologize for any inconvenience regarding the amenities in your room. Providing a comfortable and well-equipped accommodation is important to us, and we regret that your room did not meet your expectations.Your comments about the missing amenities and room decor are valuable to us. We will review your feedback with our team to ensure that our rooms are equipped as expected and offer a more inviting atmosphere.If there are any specific details or additional feedback you'd like to share about your experience, please feel free to reach out to us directly. We value your input and want to address any concerns promptly to improve our guests' experiences.We appreciate your understanding and hope to have the opportunity to better serve you in the future.Kind regards,Mt. Olympus Resort

Hello Heriberto,Thank you for your feedback. We apologize for any inconvenience caused by the outdoor attractions being closed during your visit. As you mentioned, they are scheduled to open after Memorial Day. We appreciate your understanding and hope you'll have the opportunity to visit again to enjoy all the attractions when they are available. If you have any further questions or concerns, please feel free to reach out to us.Kind Regards,Mt. Olympus Resort

Hello Regina,We're sorry to hear about your experience. Ensuring the safety and comfort of our guests is our top priority, and we apologize for any disturbances caused by other guests. We appreciate your feedback regarding security measures, and we'll take your comments into consideration to improve our facilities. We understand your decision to explore other resorts, but we hope you'll consider giving us another chance in the future. If you have any further concerns or if there's anything we can assist you with, please don't hesitate to reach out to us.Kind Regards,Mt. Olympus Resort

Hello Lisa,Thank you for sharing your feedback about your recent experience at Mt. Olympus Resort. We apologize for the disappointment and inconvenience you encountered during your stay.We sincerely regret any miscommunication regarding the availability of amenities and attractions. Ensuring clear and accurate information for our guests is a priority, and we will take steps to improve in this area.We also apologize for any issues with the waterpark and seating. Your comments are valuable to us, and we will address these concerns to enhance our guests' experiences.We appreciate your feedback as it helps us continuously improve our services. If you have any additional comments or suggestions for how we can enhance our offerings, please feel free to share them with us.We hope to have the opportunity to regain your trust and provide you with a more enjoyable experience in the future.Best regards,Mt. Olympus Resort

Hello Candice,Thank you for sharing your feedback regarding your recent stay at Mt. Olympus Resort. We're delighted to hear that you had a fun experience at our water park.We appreciate your comments about the comfort of the bed, and we apologize if it did not meet your expectations. Your feedback is valuable to us as we continually strive to enhance our accommodations for our guests.Overall, we're pleased that you enjoyed your visit, and we hope to have the opportunity to welcome you back for another enjoyable experience.If you have any further comments or suggestions for how we can improve, please feel free to share them with us. Your input is invaluable as we continually work to enhance our offerings.Best regards,Mt. Olympus Resort

Hello Kristie,Thank you for taking the time to rate your recent experience at Mt. Olympus Resort. We appreciate your positive rating and are delighted to know that you had a wonderful experience during your stay with us.Your satisfaction is our priority, and we're thrilled that we were able to meet your expectations. If you have any additional feedback or if there's anything specific you enjoyed about your stay that you'd like to share, please feel free to reach out to us. We're always eager to hear from our guests and learn more about what makes their experiences memorable.We hope to welcome you back for another fantastic stay at Mt. Olympus Resort in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Best regards,Mt. Olympus Resort

Hello,Thank you for taking the time to rate your recent experience at Mt. Olympus Resort. We sincerely apologize for any inconvenience caused during your stay, and we regret that your experience did not meet your expectations.Your feedback is incredibly valuable to us as we continually strive to improve our services. If you have any additional comments or suggestions for how we can enhance your experience further, please feel free to share them with us. Your input is invaluable as we aim to meet and exceed our guests' expectations.We are committed to providing exceptional service and experiences for all our guests, and we take your feedback seriously. If there's anything specific that you believe we could improve upon, please don't hesitate to reach out to us directly.We hope to have the opportunity to better serve you in the future and provide you with a more enjoyable experience.Best regards,Mt. Olympus Resort

Dear Gonzalo,Thank you for bringing your concerns to our attention regarding your recent stay at Mt. Olympus Resort. We sincerely apologize for any inconvenience caused by the issues you encountered.Ensuring a clean and serene environment for our guests is a top priority, and we regret that we fell short of your expectations in this regard. Rest assured, we will address the cleanliness concerns you raised with our housekeeping team immediately to prevent such occurrences in the future.Additionally, we understand the importance of maintaining a peaceful atmosphere for all our guests. We will review our noise policies and take necessary measures to ensure that everyone can enjoy a tranquil stay with us.Your feedback is invaluable to us as we continually strive to enhance our services. If there are any further details you'd like to share or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.We hope to have the opportunity to better serve you in the future and provide you with a more enjoyable and comfortable experience at Mt. Olympus Resort.Best regards,Mt. Olympus Resort

Hello Isabel,Thank you for sharing your feedback regarding your recent stay at Mt. Olympus Resort. We sincerely apologize for any inconvenience you encountered during your stay. Providing exceptional service to our guests is our utmost priority, and we regret that we fell short of your expectations.Your feedback is important to us, and we will thoroughly review your concerns to ensure that all our guests receive the level of service they deserve. If you have any additional comments or suggestions for how we can improve, please feel free to share them with us. Your insights help us enhance our offerings and provide better experiences for our guests.We hope to have the opportunity to better serve you in the future and provide you with a more enjoyable experience.Best regards,Mt. Olympus Resort

Hello Lillian,We're sorry to hear about the confusion with your reservation and the poor customer service experience upon arrival. Your feedback is valuable to us, and we'll address this issue with our staff to ensure better communication and service in the future. We apologize for any inconvenience caused, and we appreciate you bringing this to our attention. If there's anything else we can assist you with or if you have further concerns, please feel free to reach out to us.Warm Regards,Mt. Olympus Management Team

Hello Ana,Thank you for sharing your feedback about your recent stay at Mt. Olympus Resort. We're sorry to hear that your overall experience did not meet your expectations. Your satisfaction is important to us, and we appreciate you bringing your concerns to our attention.We strive to provide exceptional experiences for all our guests, and we regret that we fell short in your case. If there are any specific issues or areas where we can improve, we would appreciate hearing more details so that we can address them accordingly.Please feel free to reach out to us with any further feedback or suggestions you may have. Your input helps us identify areas for improvement and ensures that we can provide better experiences for our guests in the future.Best regards,Mt. Olympus Resort

Hello Darren,We are truly sorry to hear about your disappointing experience during your recent stay at Mt. Olympus Resort.Your feedback regarding the cleanliness of the building, and noise disturbances is deeply concerning to us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we regret that we fell short of meeting your expectations.We apologize for any inconvenience or discomfort you experienced due to the issues you encountered. Your comments will be shared with our management team for review.Once again, we apologize for the inconvenience and disappointment you experienced during your stay. We value your feedback and hope to have the opportunity to regain your trust in the future.Warm Regards,Mt. Olympus Management Team

Hello,Thank you for sharing your feedback regarding your recent stay at Mt. Olympus Resort.We're delighted to hear that you found our resort to be convenient and fun. Providing a positive and enjoyable experience for our guests is our top priority, and we're thrilled that we could meet your expectations in this regard.Your satisfaction is important to us, and we appreciate your kind words about your experience. We hope to have the pleasure of welcoming you back for another fun-filled stay in the future.Warm Regards,Mt. Olympus Management Team

Hello,Thank you for taking the time to rate your recent experience at Mt. Olympus Resort. We appreciate your positive rating and are thrilled to see that you were satisfied with your stay.Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations during your time with us.If you have any feedback or suggestions you'd like to share in the future, please don't hesitate to reach out. We're here to ensure that every stay with us is enjoyable and memorable.Thank you for choosing Mt. Olympus Resort. We look forward to welcoming you back for another excellent stay in the future.Warm Regards,Mt. Olympus Management Team

Hello Nathan,Thank you for taking the time to rate your recent experience at Mt. Olympus Resort. We sincerely apologize for any inconvenience caused during your stay, and we regret that your experience did not meet your expectations.Your feedback is incredibly valuable to us as we continually strive to improve our services. If you have any additional comments or suggestions for how we can enhance your experience further, please feel free to share them with us. Your input is invaluable as we aim to meet and exceed our guests' expectations.We are committed to providing exceptional service and experiences for all our guests, and we take your feedback seriously. If there's anything specific that you believe we could improve upon, please don't hesitate to reach out to us directly.We hope to have the opportunity to better serve you in the future and provide you with a more enjoyable experience.Best regards,Mt. Olympus Resort

Hello Tenisha, We sincerely apologize for the unsatisfactory experience you encountered during your recent stay at Mt. Olympus Resort.It is deeply concerning to learn that your room was not cleaned to our usual standards and that you were disturbed by noise and smoking in the hallways. Providing a clean and comfortable environment for our guests is paramount, and we regret that we fell short of this commitment during your visit.We take your feedback seriously and will address these issues with our housekeeping and security teams to ensure that they are promptly resolved. Your comfort and safety are our top priorities, and we apologize for any inconvenience or discomfort caused.Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust and welcome you back for a more pleasant stay in the future.Warm Regards,Mt. Olympus Management Team

Dear Alpha,Thank you for taking the time to rate your experience with us! We're thrilled to hear that you had a wonderful time at Mt. Olympus Resort and truly appreciate your positive rating. Your satisfaction is our priority, and we're delighted that we could contribute to your positive experience.We're always striving to enhance our guests' experiences, and your feedback is incredibly valuable to us. If you have any additional comments or suggestions for how we can improve, please feel free to share them with us. Your input helps us better understand our guests' needs and preferences, allowing us to provide an even better experience in the future.We hope to welcome you back for more unforgettable experiences. Your feedback is important to us, and we're eager to hear from you. We look forward to having a detailed discussion to enhance your next Mt. Olympus Resort experience.Best regards,Mt. Olympus Resort

Hello Marvin,Thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic stay at Mount Olympus Resort and awarded us with a perfect rating.Your satisfaction is our top priority, and we're delighted to know that we met your expectations during your time with us. If there's anything specific that stood out to you or any feedback you'd like to share, please feel free to let us know.We truly appreciate your support and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm Regards,Mt. Olympus Management Team

Dear Vicki,Thank you for sharing your feedback regarding your recent stay at Mt. Olympus Resort. We sincerely apologize for any inconvenience caused by noise disturbances during your visit.Ensuring a peaceful and comfortable environment for all our guests is a top priority, and we regret that you experienced noise disturbances from neighboring rooms and hallways. Rest assured, we take your feedback seriously, and we will address this issue promptly with our security team to implement measures to minimize disturbances in the future.We're glad to hear that you enjoyed the indoor water park and found it to be enjoyable and not too crowded. Regarding your comments on pricing and value, we understand your perspective and continuously strive to offer competitive rates while delivering a quality experience for our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Should you require any further assistance or wish to provide additional feedback, please feel free to contact us directly.Best regards,Mt. Olympus Resort

Hello Jessie,Thank you for your feedback. We're glad to hear that the property was able to accommodate your group at a reasonable rate. Providing comfortable and affordable accommodations is important to us, and we're happy to know that we met your expectations in this regard. If there's anything else we can do to improve your experience or if you have any further comments, please feel free to let us know. We appreciate your input and hope to welcome you back in the future.Best regards,Mt. Olympus Resort

Hello Stefany,We're delighted to hear that you enjoyed your getaway! If you have any feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!Sincerely, Mt. Olympus Resorts

Dear Anna,Thank you so much for taking the time to share your feedback about your stay at Mt. Olympus Resort. We truly appreciate your positive rating and are thrilled to hear that you had a wonderful time at Mt. Olympus Resort. Your satisfaction is our priority, and we are delighted that we could contribute to your positive experience.Providing an enjoyable and memorable experience for families is something we strive for, and it's wonderful to hear that you enjoyed your visit with us.We hope to welcome you back for more unforgettable experiences. If you have any additional feedback to share, please feel free to contact us. Your input is valuable to us, and we're eager to hear from you. We look forward to having a detailed discussion to enhance your next Mt. Olympus Resort experience.Best regards,Mt. Olympus Resort

Hello Felicia,Thank you for sharing your feedback with us. We sincerely apologize for any inconveniences you encountered during your stay at Mt. Olympus Resort. However, we're delighted to hear that you enjoyed our water park.Our primary goal is to provide a comfortable stay and ensure the satisfaction of our guests. Your feedback helps us improve our services and facilities for future guests.If you have any additional feedback or suggestions, please feel free to contact us directly. We value your input and eagerly anticipate the opportunity to discuss how we can enhance your next Mt. Olympus Resort experience.Warm Regards,Mt. Olympus Resort

Hello Lorena,Thank you for sharing your positive feedback with us! We're thrilled to hear that you loved your experience at Mt. Olympus Resort.Your satisfaction is our top priority, and we're delighted that we were able to provide you with an enjoyable stay. We appreciate your kind words and are grateful for your support.We look forward to welcoming you back for more wonderful experiences in the future. If there's anything else we can do to make your stays even better, please don't hesitate to let us know.Warm Regards,Mt. Olympus Management Team

Hello Christine,We are deeply disappointed to hear about your experience at Mt. Olympus Resort and sincerely apologize for the numerous issues you encountered during your stay. Your feedback is incredibly important to us, and we regret that we fell short of your expectations.We understand your concerns regarding cleanliness, noise levels, and the overall atmosphere of the resort. Providing a comfortable and enjoyable environment for our guests is our top priority, and we regret that we did not meet this standard during your visit.We take your comments seriously and will address them with our team to ensure that necessary improvements are made. Your satisfaction is important to us, and we would greatly appreciate the opportunity to make things right. If there's anything else we can do to address your concerns or if you would like to discuss your experience further, please don't hesitate to reach out to us directly.Thank you for bringing these matters to our attention, and we apologize for any inconvenience or disappointment caused. We hope to have the opportunity to regain your trust and welcome you back for a better experience in the future.Warm Regards,Mt. Olympus Management Team

Hello,Thank you for taking the time to share your feedback with us following your recent stay at Mt. Olympus Resort. We sincerely apologize for the inconvenience and discomfort you experienced during your visit.Your feedback regarding the cleanliness of the floors and the presence of a sticker is concerning, and we apologize for the oversight. We will address these issues with our housekeeping team to ensure that necessary improvements are made.We hope that you will consider giving us another opportunity to provide you with a more enjoyable stay in the future. If there's anything else we can do to address your concerns or if you would like to discuss your experience further, please don't hesitate to contact us directly.Thank you for bringing these matters to our attention, and we apologize for any inconvenience or disappointment caused.Warm Regards,Mt. Olympus Management Team

Hello Elysia,Thank you for taking the time to provide feedback on your recent experience at Mt. Olympus Resort, although we regret to learn that your stay did not meet your expectations.We strive to provide each guest with a memorable and enjoyable experience, and we are disappointed to hear that we fell short during your visit. Your satisfaction is important to us, and we would appreciate any additional feedback you may have regarding your stay so that we can address any issues and improve our services.If there is anything specific that we can assist you with or if you would like to discuss your experience further, please do not hesitate to contact us. We value your input and hope to have the opportunity to make it right.Thank you for choosing Mt. Olympus Resort, and we hope to have the chance to welcome you back in the future for a more positive experience.Warm Regards,Mt. Olympus Management Team

Hello,Thank you for taking the time to share your feedback with us following your recent stay. We appreciate your candid comments and apologize for any shortcomings you experienced during your visit.We understand that entertainment options may be limited during the off-season, and we apologize if this impacted your overall experience. We will certainly take your feedback into consideration as we strive to enhance our offerings for guests visiting during quieter periods.Your feedback is invaluable to us, and we appreciate the opportunity to address these issues and make necessary improvements. We hope that you will consider giving us another opportunity to provide you with a more enjoyable and seamless experience in the future.If there's anything else we can do to make amends or if you have any further feedback to share, please do not hesitate to reach out to us directly.Thank you for choosing Mt. Olympus Resort. We value your patronage and hope to have the chance to welcome you back for a better experience.Warm Regards,Mt. Olympus Management Team

Hello Jonathan, Thank you for your glowing rating! We're thrilled to hear that you had a fantastic experience during your stay with us. We strive to provide top-notch service and amenities to all our guests. We look forward to welcoming you back for another wonderful stay in the future! Best regards, Mt. Olympus Resort

Hello,Thank you for taking the time to share your feedback with us. We sincerely apologize for any disappointment you experienced during your recent stay at Mt. Olympus Resort.We're truly sorry to hear about your dissatisfaction with the condition of the carpet in your building. Please know that maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we fell short of your expectations in this regard. Your comments will be shared with our maintenance team for immediate attention and improvement.We understand your concerns about the value for the price paid, and we want to assure you that we take all feedback seriously as we continuously strive to enhance our guests' experience.We would be grateful for the opportunity to make things right and regain your trust. If you would be willing to discuss your experience further or if there's anything specific we can do to address your concerns, please don't hesitate to reach out to us directly.Thank you for bringing these issues to our attention, and we hope to have the chance to welcome you back for a more enjoyable stay in the future.Warm Regards,Mt. Olympus Management Team

Hello,We're sorry to see that you rated your experience with us as 1 out of 5. Your satisfaction is important to us, and we would like to understand more about your concerns so that we can address them effectively. If there is anything specific you would like to share or if there are areas where we can improve, please feel free to reach out to us. We value your feedback and hope to have the opportunity to make things right for you in the future.Warm Regards,Mt. Olympus Management Team

Hello Sibi,We wanted to extend our sincere thanks for your kind rating! We're thrilled to hear that your stay with us was enjoyable.Our team at Mt. Olympus Resort strives to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to receive such positive feedback.We appreciate your support and hope to have the pleasure of welcoming you back again in the future. If you have any questions or need assistance with future reservations, please don't hesitate to reach out.Best regards,Mt Olympus Resort

Hello Justin,Thank you so much for taking the time to rate your experience with us! We truly appreciate your positive rating and are thrilled to hear that you had a wonderful time at Mt. Olympus Resort. Your satisfaction is our priority, and we are delighted that we could contribute to your positive experience.We hope to welcome you back for more unforgettable experiences. If you have any additional feedback to share, please feel free to contact us. Your input is valuable to us, and we're eager to hear from you. We look forward to having a detailed discussion to enhance your next Mt. Olympus Resort experience.Best regards,Mt. Olympus Resort

Hello,Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced during your stay, particularly with the room, the noise disturbance, and the odor in the building. Your comments are valuable to us, and we will address these issues to ensure a better experience for our guests in the future. We're glad to hear that you enjoyed the water parks and the indoor theme park amenities. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Warm Regards,Mt. Olympus Management Team

Hello,Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. We continuously strive to improve our facilities and services, and we'll take your comments into account to address any areas that may need attention. We hope you'll consider staying with us again in the future, and we'll do our best to ensure a better experience for you. If you have any further feedback or concerns, please don't hesitate to let us know.Warm Regards,Mt. Olympus Management Team

Hello Jessica,Thank you for taking the time to share your experience with us. We deeply apologize for the inconvenience you encountered during your visit. At Mt Olympus, our utmost priority is the comfort and satisfaction of all our guests, and it's disheartening to hear that we fell short of meeting your expectations. We understand the importance of ensuring a comfortable experience for all guests. We sincerely apologize for any misunderstanding regarding entry to the water park. Rest assured, we will review and reinforce our policies to ensure they are applied consistently and fairly to all guests. Furthermore, we sincerely apologize for any inconvenience you faced with the Wi-Fi. Our team is actively working to address this issue promptly to ensure a seamless experience for our guests. Once again, we apologize for the disappointment you experienced during your stay with us. We hope that you will consider giving us another opportunity to exceed your expectations in the future. If you have any further concerns or feedback, please don't hesitate to reach out to us directly.Best regards,Mt. Olympus Resorts