All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hello Eugene, We're sorry to hear about your experience. Your feedback is important to us for future improvements. Thank you for bringing this to our attention.
4/10 Poor
Connie
Oct 24, 2023
Connie
Stayed 1 night in Oct 2023
Response from Manager on Nov 14, 2023
Hello Connie, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We encourage you to reach out to our management team directly to discuss your concerns further.
The location is great for me . I take 3 to 4 business trips to the area a year . I always stay here . The stay is simple and easy . Their is 2 breakfast restaurants very close by . Other restaurants for lunch and dinner close by . The hotel is clean . Parking is easy . The beds are fine . No complaints
William
Stayed 3 nights in Oct 2023
Response from Manager on Oct 24, 2023
Hello William,Thank you for your loyalty and for choosing our hotel for your business trips. It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities previously and have returned. It is heartwarming to learn of how our efforts to give you a great experience filled with comfortable accommodations, a friendly atmosphere, and convenience with every stay have been successful. Thank you for your kind comments and for taking the time to share. We appreciate your loyalty and look forward to your future visits!
Hello Michael,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.
6/10 Okay
Brian
Sep 9, 2023
Brian
Stayed 1 night in Sep 2023
Response from Manager on Sep 30, 2023
Hello Brian,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
Hello MARIELLEN,Guest satisfaction is our number one objective so we really appreciate the input regarding our price and also our value. Guest comments such as yours help us to continuously improve. Thank you for your business.
The first room we were assigned was already occupied, the second room we were told had a bad smell and the last room had water on the bathroom floor and the water in the shower kept dripping most of the night. Floor was dirty.
Verified traveler
Stayed 1 night in Aug 2023
Response from Manager on Aug 30, 2023
Hello Guest, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
6/10 Okay
Verified traveler
Aug 25, 2023
Liked: Staff & service, room comfort
Good stay.
Overall the experience was good. The room was comfortable and the area was quiet. The only upsetting part was there were too many flies that kept getting inside the room.
Verified traveler
Stayed 4 nights in Aug 2023
Response from Manager on Aug 27, 2023
Dear Guest,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests� expectations. We hope you will give us a chance to redeem ourselves in the future.
Hi Jack,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure in providing a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.
Stayed there over this weekend for a night. It was a place to lay our heads, we didn’t expect a ton more and this did the trick. The room did smell of smoke. And there were some flies in the room. However, it’s a motel with doors to the outside. We were as guilty as anyone for standing with the door open, here and there, no doubt letting flies in. So, fairly understandable that they would be there. Other than that, it was easy check in. The room was quite clean and seems fairly newly remodeled. We were there in a bad storm with tornado warnings. We did lose power, but staff was there to make sure we had flashlights and were ok and kept informed of the weather. Nice staff and clean rooms. Perfect for what we needed.
Andy
Stayed 1 night in Jul 2023
Response from Manager on Aug 3, 2023
Hello Andy, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
8/10 Good
Peter
Jul 30, 2023
Peter
Stayed 1 night in Jul 2023
Response from Manager on Aug 2, 2023
Hello Peter,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
6/10 Okay
Rebecca
Jul 30, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Found out why it was so cheap. Didn’t feel so safe around there.
Rebecca
Stayed 2 nights in Jul 2023
Response from Manager on Jul 31, 2023
Hello Rebecca, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
The hotel is weathered and needs lots of work but owners (whom I encountered personally) don't seem to care. The employee working the front desk when I arrived was an elderly man who gave great service, above and beyond. He is the only bright spot in this otherwise yucky hotel.
Vicki
Stayed 3 nights in Jul 2023
Response from Manager on Jul 15, 2023
Hello Vicki,We appreciate the comments, especially with regards to your opinion of our service as well as our front desk. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
Good location to state parks we visited. Clean, affordable.
Karla
Stayed 1 night in Jul 2023
Response from Manager on Jul 15, 2023
Hi Karla,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.
10/10 Excellent
maureen
Traveled with group
Jul 5, 2023
Liked: Cleanliness, staff & service
Owner is great. Staff are friendly. Rooms were clean and comfortable.
maureen
Stayed 2 nights in Jul 2023
Response from Manager on Jul 7, 2023
Hello maureen,On behalf of our entire staff, we thank you for your business and for your comments regarding our staff. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.
8/10 Good
James
Jul 3, 2023
Liked: Cleanliness, staff & service
James
Stayed 1 night in Jul 2023
Response from Manager on Jul 5, 2023
Hello James,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
Hi Jeff,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.
Perfect distance from all the fun things in the area. The service was wonderful.
Jamie
Stayed 2 nights in Jun 2023
Response from Manager on Jun 14, 2023
Hello Jamie,Thank you for sharing your experience with us. We appreciate the input referring to our area and comments about our service. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.
8/10 Good
James
Jun 4, 2023
James
Stayed 1 night in Jun 2023
Response from Manager on Jun 27, 2023
Hello James,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
The area was very convenient for our trip to Devil Lake. The property itself was very clean, and the beds were very comfortable!
Michael
Stayed 1 night in May 2023
Response from Manager on Jun 6, 2023
Hi Michael,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.
10/10 Excellent
Sandra
Jun 2, 2023
Sandra
Stayed 1 night in May 2023
Response from Manager on Jun 24, 2023
Hello Sandra,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.
10/10 Excellent
timothy
May 31, 2023
timothy
Stayed 1 night in May 2023
Response from Manager on Jun 3, 2023
Hello timothy,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
10/10 Excellent
Pheng
May 30, 2023
Pheng
Stayed 1 night in May 2023
Response from Manager on Jun 21, 2023
Hello Pheng,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
10/10 Excellent
Howard
May 29, 2023
Howard
Stayed 1 night in May 2023
Response from Manager on Jun 19, 2023
Hello Howard,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.
Hello Alan,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
6/10 Okay
Eugenia
May 16, 2023
Disliked: Property conditions & facilities
Coffee maker,sink and bathtub very dirty
Eugenia
Stayed 1 night in May 2023
Response from Manager on May 17, 2023
Hello Eugenia, We are sorry to hear about those cleanliness issues, if it was reported to us during your stay, we would make sure to resolve it. We pride ourselves in make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it greatly if these things can be reported to us as we do not want this to happen again. We apologize that our service did not satisfy your expectations.
Hello Larry,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our area. We hope you'll return to see how we continue to improve our service and hospitality.
8/10 Good
Verified traveler
Mar 27, 2023
Liked: Staff & service, room comfort
Would stay here again. Just needed somewhere to sleep and shower!
Verified traveler
Stayed 2 nights in Mar 2023
Response from Manager on Mar 28, 2023
Dear Guest,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soo
Bathroom wasn't cleaned at all there was still pee all over the toilet, it smelled like wet dog. There was dog hair all over and in the sink, shower was nasty and curtain rod for shower was falling outta the wall there were human bare feet prints all over the wood floor as well as dogs and sticky stuff.
Amanda Van
Stayed 1 night in Mar 2023
Response from Manager on Mar 22, 2023
Hello Amanda Van,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.
10/10 Excellent
Anupam
Mar 15, 2023
Anupam
Stayed 1 night in Feb 2023
Response from Manager on Mar 17, 2023
Hello Anupam,Thank you for sharing this rating, and we welcome you to visit us again anytime.
6/10 Okay
Verified traveler
Traveled with family
Feb 21, 2023
Liked: Staff & service, room comfort
Light bulbs missing in lamps. No clock. Old pens, hairties on floor. Manager brought bulbs and clock when notified. Nice location.
Verified traveler
Stayed 1 night in Feb 2023
Response from Manager on Feb 23, 2023
Hello Guest, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.
2/10 Terrible
Jason
Feb 20, 2023
Disliked: Amenities
This was NOT a no smoking room.
Jason
Stayed 1 night in Feb 2023
Response from Manager on Feb 21, 2023
Hello Jason, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
8/10 Good
John
Feb 19, 2023
John
Stayed 1 night in Feb 2023
Response from Manager on Mar 12, 2023
Hello John,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
Hello HYELIM,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
Hello Anna,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
Filthy, gritty floors, toilet seat not fastened, paper thin walls, shower dripped, found toenail clippings in bathroom, no hot water in sink due to broken faucet handle, flat pillows, horrible cigarette smoke odor coming out of heater. Everything we brought had to be rewashed to get smoke odor out. NEVER going back.
lynne
Response from Manager on Dec 7, 2022
Hello lynne, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
10/10 Excellent
Craig, Freeport
Dec 3, 2022
Craig
Stayed 1 night in Dec 2022
Response from Manager on Nov 7, 2023
Hello Craig,Thank you for taking the time to leave such positive feedback about your recent stay with us! We are delighted to hear that you thoroughly enjoyed your experience at our hotel. We strive to provide exceptional service and it is always rewarding to know that our efforts are appreciated. We hope to welcome you back in the future for another outstanding stay.
6/10 Okay
Janet
Traveled with family
Nov 21, 2022
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and very quick to respond to extra items we needed. The place is older, but appears that some upgrades are being done as there were new floors since the last time we stayed. The place was very clean accept there was a stain on the blanket on the bed by the window. The sheets were clean, but old and kept slipping off the bed. Only major problem we encountered was that the hot water didn't work in the sink, however, worked fine in the shower.
The stairs to the second floor were unsafe at best. We worried that they might actually break. They had been poorly patched with lumpy concrete which was breaking. In the rain, they were treacherous.
Sarah
Stayed 2 nights in Nov 2022
Response from Manager on Nov 15, 2022
Hello Sarah, It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. Please do not hesitate to let us know if we could be of any help.
The lady at the front desk was very nice and helpful. We had a problem with our TV and they immediately sent a young man to fix it. Would definitely stay there again.
Tim
Stayed 2 nights in Oct 2022
Response from Manager on Oct 30, 2022
Hello Tim,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our front desk and your comments about our tv. We are always looking for ways to improve upon the guest experience so thank you for sharing.
10/10 Excellent
Katherine
Oct 23, 2022
Liked: Cleanliness, staff & service, room comfort
American Road Trip
Second last night on our road trip through Illinois, Iowa, and Wisconsin. This Motel might be a little “tired” but it was the perfect place to stay and the staff were very kind and helpful. We walked from the Motel down to the river walk, had a drink in the distillery, then went into town for dinner. A great one night stay.
Katherine
Stayed 1 night in Oct 2022
Response from Manager on Oct 24, 2022
Hello Katherine,Thank you for taking the time to share. We appreciate your feedback regarding our staff. We hope you'll return to see how we continue to improve our service and hospitality.
6/10 Okay
toni
Traveled with partner
Oct 22, 2022
This property fit our needs for our 2 night stay. However there were a few dead bugs in one corner, the toilet seat was broken and the shower curtain rod was hanging by 1 screw. On the up-side, there was a nice breakfast joint, Mexican restaurant and grocery story very close making it a very convenient place to stay.
toni
Stayed 2 nights in Oct 2022
Response from Manager on Oct 24, 2022
Hello toni, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
So understanding, 11am arrived early, hotel full, advised will be at park till 10pm then come back to check in and to sleep. then at 5pm bad storm came in, party cannot continue till 10pm, we are 1 hour from home and they were very understanding and offered to cancel without fee.
Jody
Stayed 1 night in Sep 2022
Response from Manager on Oct 8, 2022
Hello Jody,Thank you for being a valued guest and for providing us the feedback regarding our hotel. We hope to see you again to deliver you with a 5 star experience.
Hello Sheila, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,
I would say , this stay was just as I Like things , Simple and easy . It was clean , easy to get to , and simple . I usually stay here 3 times a year and its always the same . Pleasant
William
Stayed 4 nights in Sep 2022
Response from Manager on Sep 7, 2022
Hello William, It means so much to have earned your business. We appreciate the feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
Hello David, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,
4/10 Poor
Zhanna
Sep 6, 2022
Zhanna
Stayed 3 nights in Sep 2022
Response from Manager on Dec 6, 2022
Hello Zhanna,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
Alice, who answered the phone and greeted us when we arrived was extremely helpful and pleasant. She suggested am excellent restaurant for us to try.
Cynthia
Stayed 1 night in Sep 2022
Response from Manager on Sep 7, 2022
Hello Cynthia, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. We hope to see you again to deliver you with a 5 star experience.