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Reviews of Holiday Inn Express Hotel & Suites Woodbridge, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Woodbridge, an IHG Hotel
14030 Telegraph Rd, Woodbridge, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 289 out of 569 reviews" "
Rating 8 - Good. 186 out of 569 reviews" "
Rating 6 - Okay. 53 out of 569 reviews" "
Rating 4 - Poor. 29 out of 569 reviews" "
Rating 2 - Terrible. 12 out of 569 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Could use some updating. Elevator was questionable at times and the walls are very thin.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The guy at the desk was so friendly. Hotel was just what we needed.
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

carlisa

Traveled with family
Liked: Amenities
Enjoyed my stay with my family
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! When we had a problem with our room they move us to another room with no hesitation. They was very helpful and nice! And by them moving me and my family I was able to be close to my mother’s room. And our room was a little bigger and that work out great! And the beds are so comfortable, my back did not hurt at all! The breakfast was really nice. And the hotel is nice and clean. Thank you to all the staff and to our housekeeper who came and asked everyday if we wanted our room clean. If you need a hotel come here!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Sam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Apr 2024

8/10 Good

Nabil

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I had a great stay. You should accept virtual cards as a source of payment.
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, pleasant and helpful staff. Good breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist who welcomed me was exceptional. Great service!
Stayed 1 night in Feb 2024

8/10 Good

nicole

Traveled with family and small children
It was alright
Stayed 2 nights in Feb 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Steven, Manassas

Stayed 2 nights in Jan 2024

10/10 Excellent

Shanique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent stay. The hotel was clean and staff was friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Leslie

Stayed 1 night in Jan 2024

10/10 Excellent

Anotte

Stayed 2 nights in Jan 2024

6/10 Okay

Diane

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

May

Stayed 1 night in Jan 2024

8/10 Good

tracy

Liked: Property conditions & facilities, room comfort
Okay for weary travelers
Stayed enroute to Florida Weather was nasty so we had to get off the road. Hotel is up to date, clean, has good water pressure and comfortable beds. They could do with a towel upgrade. Theirs were rough and thin Breakfast was just okay. Eggs were rubbery
Stayed 1 night in Jan 2024

6/10 Okay

Sabrina

Traveled with partner
Liked: Staff & service
The staff were friendly and it was a quick, easy check in/out process. The room was a little outdated, had some issues with the bathroom light (did get fixed), and the bathroom cleanliness was subpar with a stained towel, dirt in the tub, and writing on the mirrors.
Stayed 1 night in Jan 2024

10/10 Excellent

Shannon

Stayed 1 night in Jan 2024

10/10 Excellent

Samantha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Michelle

Stayed 1 night in Dec 2023

8/10 Good

Gamal

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, clean, comfortable
Stayed 2 nights in Dec 2023

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant experience. Pretty clean and quiet
Stayed 1 night in Dec 2023

4/10 Poor

Milagros R

Room was dirty, sheets smelled like sweat, carpet was not vacuumed, under the bed has not been vacuumed in months, bed was not made properly upon my arrival, stood there for three nights the only thing we got was clean towels as we requested, not even once they cleaned our room. The bed had a HUGE dent in the middle, we struggled to get out of bed. One positive thing, breakfast was good. I come from the Hotel Industry, I know how a hotel room should look like, and smells like. On top of that the guests across from my room were knocking on my door late at night. Did not feel safe.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tanisha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, I will definitely be returning
Stayed 1 night in Nov 2023

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dogs barking at the kennel next door and the shower arm to the showerhead was very loose.
Stayed 1 night in Nov 2023

2/10 Terrible

Joseph

Traveled with family
this property was hard to loacate
Stayed 1 night in Nov 2023

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2023

4/10 Poor

Kerri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocked by how rundown it was
We’ve been staying at this hotel for years on our way home from Florida and I was shocked by how dirty and rundown this place was. There was black mold on the bathroom floor and it looks like the floor hasn’t been vacuumed in weeks. We recently stayed here in March and from then to now what a disgrace. The floors in the hallway were filthy and looked like they hadn’t been mopped since we were last there. Completely disappointed by the state of this hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Din

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of spending a night at this hotel, and it exceeded my expectations in every way. The location is fantastic, offering convenience without compromising on tranquility. The cleanliness of the facilities, including the pristine pool, contributed to a delightful and refreshing stay. The attention to detail in maintaining a neat and inviting environment truly stood out. The service provided by the staff was exceptional – friendly, attentive, and always ready to assist. Moreover, the highlight was the breakfast; it was not only delicious but also offered a wide variety to suit different tastes. Overall, my experience at this hotel was exceptional, and I highly recommend it for anyone seeking a comfortable and enjoyable stay.
Stayed 1 night in Nov 2023

8/10 Good

Lisa, new bern

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy. Road traffic really only negative. Would think you were on I95, not 5 blocks away. A/C was loud also.
Stayed 1 night in Oct 2023

10/10 Excellent

Deborah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was wonderful. The people who work at this hotel are extremely friendly and kind.
Stayed 2 nights in Oct 2023

6/10 Okay

Julie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Tracy

Stayed 3 nights in Oct 2023

10/10 Excellent

Mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, while we attended a conference. Breakfast very good
Stayed 4 nights in Oct 2023

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Disliked: Staff & service
Not customer friendly. Room not properly cleaned, & trash was still in room when arrived. Limited parking.
Stayed 1 night in Oct 2023

8/10 Good

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was quiet, needs some updates to shower. Not bad.
Stayed 1 night in Sep 2023

8/10 Good

Desiree, Daytona Beach

Stayed 1 night in Sep 2023

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Ji Hye

Stayed 1 night in Aug 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Sep 2023

10/10 Excellent

Goeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room was clean.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sheila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2023