Ratings based on 203 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Southgate Michigan

Modern in appearance-lacking in comfort

Posted Mar 1, 2015
The pool is very small which was a huge disappointment since we were traveling with children. The beds were hard and the pillows were small and uncomfortable. The room was clean. The continental breakfast was not impressive by any means..rude employee was wiping the counters all around the food with a dirty rag...made us lose our appetite and ate out on the second morning of our stay..probably will not be back
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2015
Excellent hotel. Modern. Clean. Good location. Friendly. Nice decor.
5 out of 5
Recommended
for Everyone
by A verified traveler

Spacious room with all that we needed

Posted Jan 28, 2015
We were in town unfortunately for a funeral and stayed here overnight. Because we have 4 kids, when I search for a hotel, I look specifically for one with an indoor pool, free breakfast, and extra space, like a sitting area with pull-out couch. Our room was very spacious and well-partitioned. The pool was fine- a bit small, but since we were the only ones there, it worked okay. The breakfast had a wide range of selections from eggs and sausage, which I like, to cold cereal, which the kids like, and we enjoyed the hot chocolate and other hot beverages in the lobby throughout the day and evening. My 14-year old daughter exclaimed, "this is the best hotel yet!" The hotel staff was friendly;the room was clean; it was great!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2015
A large room suite with a separate half bath and shower room. Very quiet room and friendly staff.
Comment from Hotel Management
Jan 23, 2015 by Marby, Hotel Management
Thank you so much for giving us the credit of having a nice and comfortable room. I will be sharing this comment to my staff that we have another happy guest. hope to see you again soon.
5 out of 5
Recommended
for Families
by A verified traveler

Sauber und Komfort

Posted Dec 31, 2014
Wir haben 6 Übernachtungen gebucht. Wir waren zu vier. Das Zimmer war sehr sauber und Komfort. Die Rezeption war nett und das Frühstück war viel besser als andere 3 Sterne Hotel in USA. Nächstes Jahr warden wir auf jeden Fall das Hotel buchen.
Comment from Hotel Management
Jan 8, 2015 by Marby, Hotel Management
Thank you for giving us a perfect score. This means your stay with us was a perfect one. Hope to see you again and thank you again for spreading the words out.
2 out of 5
by A verified travelerfrom O

Ok hotel close to major roads

Posted Nov 29, 2014
Hotel experience was horrible! So much for free breakfast! Bagels were stale and moldy, muffins were very hard hot water was yellow and orange juice tasted like water. I would definitely not go back there!
Comment from Hotel Management
Dec 1, 2014 by Marby, Hotel Management
I do apologize for our breakfast section. This is not certainly the way we want our guest to look at our free breakfast area. I will look in to this ASAP and correct what we need to be corrected. Thank you for giving us a heads up. Please do not think we are doing such thing overall, give us one more chance to correct and straightened our mistake.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Woodbridge Virginia

Nice and clean. Bed was comfortable.

Posted Nov 24, 2014
Pros: Word it all above!!
Being a cleaning lady myself, I thought the room was pleasantly clean. I didn't have to spend the first hour cleaning the bathroom! The only thing I would recommend is that along floor and wall be sweeper better. Also find a way to deoderize a little better. The bed was very clean and comfortable. The pillows were awesome!! So was tv. I tried to log into the free WiFi with no success. That may have been my fault,"I was very tired" . Overall, my stay was very nice and I do recommend this hotel to anyone looking for a clean comfortable place to stay. 2 thumbs up!!! :)
Comment from Hotel Management
Nov 30, 2014 by Marby, Hotel Management
Thank you so much for this amazing comment about our hotel. Also thank you so much for your recommendation, we will definitely look into this and make some changes. We are glad you were here...
5 out of 5
Recommended
for Couples
by Ruthfrom Warren PA

Convenient, comfortable and cozy.

Posted Nov 18, 2014 on Hotels.com
Suites hotel just off the interstate, convenient to restaurants, shopping and Hylton Memorial Chapel. Better than average breakfast included with room. Interesting bathroom layout with toilet in separate 'room' from shower.
Comment from Hotel Management
Jan 24, 2015 by Marby, Hotel Management
We are so glad that you found us, and we are so glad that your event was just around the corner from us. Thank you kindly for taking a moment to give us a positive feed back.
5 out of 5
Recommended
for Couples
by Jenniferfrom Virginia

Pretty good

Posted Nov 10, 2014 on Hotels.com
I don't have anything to say about the service because I checked in after 11 and left by 6 to go to work. All I did was sleep, so i didn't ask for anything. I was pleased with the hotel lobby and my room. I will definitely be staying again. And check out isn't until noon, so that's awesome if you have the time to sleep in
Comment from Hotel Management
Jan 17, 2015 by Marby, Hotel Management
Thank you for even saying something to our property and also thank you for giving us a perfect star
4 out of 5
Recommended
for Personal Event
by Florian

Posted Nov 6, 2014 on Hotels.com
Comment from Hotel Management
Jan 17, 2015 by Marby, Hotel Management
4 out of 5 star means we are missing something, I wish I would have known what we missed; Thank you for the time you put in to rank us.