The staff was Ok, the place was not sold out at all, she put me in a back room, the bed was kind of broken, i asked to change, she put me next room. was better. but totally average type rooms, dog allowed hotel, so walls seems like have been peed by dogs. carpets wet in hall. the only nice thing in this place was pool and easy in and out and convenient road near Nashoba Valley. Food service is take out. only open for dining and food was OK .