Ratings based on 123 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.8 Hotel condition
They paid and stayed.
for Business Travelersby Michelle from Oregon, IL
Older hotel that really has potentialPosted Mar 27, 2015 on Hotels
The staff was ok but not overly friendly or welcoming. Hotel rooms are very run down, when arrived, the rooms were icy cold and had a very musty, dirty carpet smell. The security on outside doors away from the lobby was non-existent. It appears that all remodeling that has been done recently was done to the restaurant and the lobby and nothing further. The breakfast area was nice though and had more choices than a lot of the hotels we stayed at this trip.
for Business Travelersby A verified traveler
Posted Feb 13, 2015 on Hotels
for Familiesby John from Kirkland, IL
A port in the storm!Posted Feb 4, 2015 on Hotels
We stayed at this hotel un-expectedly because of a snow storm. The hotel was clean and warm. The hotel is old, but freshly painted. The restaurant is not open on Sunday, so we did have to leave the hotel for meals. Quite rooms and the parking lot was cleaned of snow so we did not get stuck.
for Familiesby Janelle from Circle Pines
Good valuePosted Jan 27, 2015 on Hotels
The room was comfortable and clean, except for the carpet which seemed to need a shampooing. My kids had a blast at the pool and the continental breakfast was excellent.
by A verified traveler from Twin Cities
Average Hotel - Terrible StaffPosted Jan 5, 2015
Cons: Get rid of the man working at the front desk.
There seemed to be two people that were managing the hotel. The woman was great - very friendly and helpful. The man working there on the other hand was just terrible. His english is not that great so there is somewhat of a language barrier, but he was certainly able to convey that he feels that the guests at the hotel are a hassle for him and just get in his way. For example, the rooms have TVs with a built in DVD player. My daughter had put in a DVD to watch. When we tried to get the DVD out, the eject button on the TV wouldn't work. We went down to the front desk to ask if someone would come to our room to help us get the dvd out. The man just stomped around in the office yelling "No Work" saying the DVD players on the TVs don't work and that it was our fault because we somehow should have known this. The woman working at the desk, looked for a while and found a different remote and came up to our room and was able to get the DVD out.
for Familiesby Calvin from Wausau
Sorely DisappointedPosted Dec 7, 2014 on Hotels
75 decibel heater all night, marginal breakfast, bathroom walls with a hole large enough for a rat, broken tiles, bleach stained carpets, no security on exterior door. Rude front desk night manager. Only bright spot was the day Manager. She was helpful but limited in what she could do for a HOTELS.COM mistake. Left after paying more money at checkout
for Familiesby Dawn from Somerset Wi
weekend vacationPosted Nov 11, 2014 on Hotels
Would stay again.Clean rooms,comfortable bed,excellent for price
for Everyoneby A verified traveler from Nebraska
Quiet place, large rooms, great restaurantPosted Nov 10, 2014
Pros: Quiet, comfortable, good food on site, great bed.
Cons: Updates to the room to make them "brighter"
Location: I only stayed the evening and did not go anywhere.
I arrived for a late check in, was welcomed by front desk staff that were very helpful and accommodating. There is a fabulous sports bar with excellent food which is exactly what I needed. The room was very big, although a bit dark, was very clean. The halls were quiet, it was a very nice stay, bed was super comfortable.
for Getaway With Friendsby A verified traveler
great placePosted Oct 28, 2014 on Hotels
We had a great stay and it was very nice to have a restaurant and bar right in the hotel.
by A verified traveler
Non-smoking room smelled like smokePosted Oct 13, 2014
I have a pet so the room opening into a central courtyard was nice. The pool and hot tub were wonderful. The only issue was that the non-smoking room smelled smoked in and when i asked i was told its because of the smokers from upstairs. I was actually hoping for a room that didnt smell like an ashtray. For the price it was a good deal since i had a pet with.