Room (2 King Beds) | 1 bedroom, desk, iron/ironing board, free WiFi

Reviews of OYO Hotel Yoakum West

2 out of 5
OYO Hotel Yoakum West
104 Ellen May Rd, Yoakum, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 192 reviews" "
Rating 8 - Good. 51 out of 192 reviews" "
Rating 6 - Okay. 9 out of 192 reviews" "
Rating 4 - Poor. 5 out of 192 reviews" "
Rating 2 - Terrible. 5 out of 192 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All was good, check in was great Could use a wider variety of pillows.
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just lovely. Nice clean room, and wonderful people. I highly recommend, and will certainly return.
Stayed 1 night in Apr 2024

6/10 Okay

Glenna

Stayed 2 nights in Jan 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Rooms are clean, pillows could be softer. Area outside if rooms could use upgrade. Overall, satified with the room conditions and price is reasonable.
Stayed 1 night in Mar 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ammy on May 8, 2024
We appreciate your positive rating, Tom! We take pride in providing our guests with a great experience. Regards, Tim

10/10 Excellent

Rebecca

Traveled with family
Liked: Staff & service, property conditions & facilities
Very clean, comfortable bed, comfortable side chair, good shower pressure, nice paint job in room and bath.
Stayed 1 night in Feb 2024
Response from Lisa on May 5, 2024
Heartfelt thanks for saying that, Rebecca! This adds more responsibilities to our shoulder to ensure that your journey in the future is nothing more than fantastic. Regards, Lisa

2/10 Terrible

Samantha

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Lisa on May 5, 2024
Apologies for the inconvenience caused, Samantha! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Lisa

8/10 Good

Ervin

Nice hotel
Stayed 1 night in Jan 2024
Response from Lisa on May 5, 2024
Hey, Ervin! Pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon. Regards, Lisa

10/10 Excellent

Michael, Rockville

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Lisa on May 5, 2024
Hi, Michael! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa

10/10 Excellent

Roger

Stayed 1 night in Jan 2024
Response from Lisa on May 5, 2024
Thanks for rating us superbly, Roger! Glad to know that you loved our services :) Regards, Lisa

10/10 Excellent

Yacoub

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lisa on May 5, 2024
Thanks for taking out your valuable time to rate us, Yacoub! We will work even harder to make your stay a memorable one :) Regards, Lisa

8/10 Good

Selina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place if you're in the area (we had been to the tour of the Shiner brewery nearby.) Clean, efficient front desk, economical. No complaints!
Stayed 1 night in Jan 2024
Response from Ammy on May 6, 2024
Hi, Selina! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large, big comfy beds
Stayed 1 night in Jan 2024
Response from Ammy on May 6, 2024
Hi, Selina! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

10/10 Excellent

LaShenna

Stayed 2 nights in Dec 2023

10/10 Excellent

laranda

Stayed 2 nights in Nov 2023
Response from Ammy on May 4, 2024
We appreciate your positive rating, Laranda! We take pride in providing our guests with a great experience. Regards, Tim

10/10 Excellent

Ida, Conroe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful bed, very fluffy pillows. Nice shower. Terrific stay: I will be back. Thank you!
Stayed 3 nights in Nov 2023
Response from Tim on Dec 9, 2023
Hi, Ida! we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Tim

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Nov 2023

10/10 Excellent

Autumn

Business traveler, Traveled with partner
Liked: Amenities
Clean and convenient to town. Great value!
Stayed 3 nights in Oct 2023

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front office was very nice and helpful! Room was clean. Bed were comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up!
Wonderful place to stay!
Stayed 1 night in Oct 2023

8/10 Good

Rebekah

Business traveler
Liked: Amenities
King room was spacious. Bed was medium as far as firmness. Clean room, and facilities. Staff was very friendly and helpful. I will be staying here again if ever in the area.
Stayed 3 nights in Oct 2023

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT
pERFECT F. fRIENDLY FRONT DESK mAN.OR WHAT i NEEDED
Stayed 1 night in Oct 2023

10/10 Excellent

Ken

Business traveler
Liked: Cleanliness, staff & service
Very clean!
Stayed 1 night in Oct 2023
Response from Ammy on May 6, 2024
Thanks for the positive rating, Ken! Hope to welcome you again soon. Regards, Noah.

10/10 Excellent

Shawnta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Eva on Oct 13, 2023
Hi, Shawnta! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Eva

4/10 Poor

Mike

Disliked: Staff & service
Booked 2 rooms through expedia and they couldn't find it in their system when I got there so they rebooked it at the front desk and then I got cancelation fees charged to my credit card from expedia who told me it was wrong but they couldn't take it off and to dispute it with my credit card. lesson learned don't ever use expedia to book a hotel room
Stayed 2 nights in Aug 2023

8/10 Good

DANIEL

Liked: Cleanliness, staff & service
Front desk attendant was very friendly and helpful. Room was ok but dated. Very humid even though it was cool. Would stay here again.
Stayed 2 nights in Sep 2023
Response from Eva on Oct 13, 2023
Hi, Daniel! we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Eva

10/10 Excellent

Ken

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
OYO West is a well managed hotel, always clean and comfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Salvador

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Jul 2023
Response from Eva on Sep 11, 2023
Thank you for your appreciation, Salvador! We hope to give you consistent service every time. Regards, Eva

6/10 Okay

Jose Abel

Business traveler, Traveled with partner
Overall average
Stayed 2 nights in Jun 2023
Response from Ava on Jul 5, 2023
Thank you for your valuable feedback, Jose! As per the feedback, it seems that you are not satisfied with our services. Be assured, we will strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Ava

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and updated.
Stayed 1 night in Jun 2023
Response from Barbara on Jun 30, 2023
Thanks for your kind and lovely words, Dayna! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

10/10 Excellent

Andrea, Texas City

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Jun 2023
Response from Joey on Jul 10, 2023
Hi, Andrea! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Joey

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Maria on Jun 26, 2023
Hi, Robert! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Maria

4/10 Poor

Jeff

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Not as advertised on Hotels.com
Room was not that clean. Water out of the faucets and shower was absolutely dirty as if the water heater was full of sludge. Claimed to have a continental breakfast at booking but was none.
Stayed 1 night in Jun 2023
Response from Barbara on Jun 21, 2023
Hi, Jeff! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara

4/10 Poor

Frances

Liked: Staff & service
Disliked: Cleanliness
Toilet clog up
Stayed 1 night in Jun 2023
Response from Ava on Jun 7, 2023
Hi, Frances! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

10/10 Excellent

Michelle

Traveled with group, Traveled with family
Visit to see my cousin
My stay was very good! They let me check in before the 3pm check-in time because I got into town earlier than expected. It was very clean, quiet, updated rooms and if I needed anything I just had to let them know. It had been raining and cloudy for the most part so i didn't get to use the pool. If I'm in ever back this way to see my cousin Josh at Yoakum Tattoos, I will definitely be staying there again! Had an amazing stay.
Stayed 2 nights in May 2023
Response from Tim on May 18, 2023
Hi, Michelle! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Noah on May 18, 2023
Thank you for your appreciation! We hope to give you a consistent service every time. Regards, Noah

10/10 Excellent

Gisela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, nothing wrong with the property at all.
Stayed 2 nights in Apr 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Tim on May 18, 2023
Hi, Francisco! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim

8/10 Good

Gilbert

Traveled with group, Business traveler
It was just okay.
Stayed 1 night in Apr 2023
Response from Ammy on May 4, 2023
Hi, Gilbert! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 Excellent

Debra

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Check-in was quick ant owner was very kind. Room was clean and had everything I needed. Would definitely stay again!
Stayed 1 night in Apr 2023
Response from Ava on Apr 19, 2023
Hey, Debra! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very quick. Front desk was friendly and polite. Property was clean and exactly what I needed for a one night stay. Convenient to everything I needed to do.
Stayed 1 night in Mar 2023
Response from Lisa on Apr 1, 2023
Hi Gwen! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Lisa

10/10 Excellent

Audi, TACOMA

Stayed 5 nights in Feb 2023
Response from Ava on Apr 19, 2023
Thanks for taking out your valuable time to rate us, Audi! We will work even harder to make your stay a memorable one :) Regards, Ava

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms! Great price!
Stayed 2 nights in Feb 2023
Response from Eva on Mar 15, 2023
Hey, Autumn! We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Eva

10/10 Excellent

Jeffery

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever!
Had no issues getting into a room everything was smooth and the manger was very helpful with every question and issues that i had. If you are in the area this is the place to stay for sure!
Stayed 1 night in Feb 2023
Response from Ronaldo on Feb 20, 2023
Pleased to hear your kind words of gratitude, Jeffery ! We are going to do our best to never fail to impress you every time. Regards, Ronaldo

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is very quiet and good pricing.
Stayed 2 nights in Feb 2023
Response from Ammy on Feb 14, 2023
Hi, thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

10/10 Excellent

Misha

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
It was late when we got in and we had bet driving for almost 8 hours but everything was clean, smelled clean and room was nice! They even had accommodations for our 40 ft gooseneck trailer!
Stayed 1 night in Jan 2023
Response from Eva on Feb 7, 2023
Thanks for taking out your valuable time to rate us, Misha! We will work even harder to make your stay a memorable one :) Regards, Eva