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Reviews of Homewood Suites By Hilton York

3 out of 5
Homewood Suites By Hilton York
200 Masonic Dr, York, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 476 out of 647 reviews" "
Rating 8 - Good. 114 out of 647 reviews" "
Rating 6 - Okay. 33 out of 647 reviews" "
Rating 4 - Poor. 8 out of 647 reviews" "
Rating 2 - Terrible. 16 out of 647 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to say the Hotel is very beautiful and clean. The amenities was also top of the line. We only was there for 1 night but planning coming back for another stay with a longer time frame.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024

10/10 Excellent

CAROLINA, EGG HARBOR TWP

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean rooms.
Stayed 2 nights in Apr 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Homewood Suites Management on Apr 4, 2024
Thank you for choosing Homewood Suites. We are happy to know that you enjoyed your stay. We appreciate your feedback. We hope you will consider staying at Homewood Suites in the future.

10/10 Excellent

Fransheska

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Homewood Suites Management on Apr 4, 2024
Thank you for choosing Homewood Suites. We are happy to know that you enjoyed your stay. We appreciate your feedback. We hope you will consider staying at Homewood Suites in the future.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Homewood Suites Management on Apr 4, 2024
Thank you for choosing Homewood Suites. We are happy to know that you enjoyed your stay. We appreciate your feedback. We hope you will consider staying at Homewood Suites in the future.

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, my room was amazing! The pool and gym are both decent and love the basketball court
Stayed 1 night in Mar 2024
Response from Homewood Suites Management on Apr 4, 2024
Thank you for your kind words about our onsite amenities. We sincerely appreciate your feedback, as we take all our guests' reviews seriously in order to provide the best experience. We hope you visit us again soon!

8/10 Good

Stephanie

Stayed 1 night in Mar 2024
Response from Homewood Suites Management on Apr 4, 2024
Thank you for choosing Homewood Suites. We are happy to know that you enjoyed your stay. We appreciate your feedback. We hope you will consider staying at Homewood Suites in the future and give us a chance to make your stay even better!

10/10 Excellent

Andria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was professional and personable
Stayed 1 night in Mar 2024
Response from Homewood Suites Management on Apr 4, 2024
Thank you for your kind words about our staff. We sincerely appreciate your feedback. We hope you will consider staying at Homewood Suites in the future.

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, in good repair and the breakfast staff was awesome!
Stayed 2 nights in Mar 2024
Response from Homewood Suites Management on Apr 4, 2024
Thank you for your kind words about our staff and property. We sincerely appreciate your feedback, as we take all our guests' reviews seriously in order to provide the best experience. We hope you visit us again soon!

10/10 Excellent

Jennifer, Carlisle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice
Stayed 1 night in Feb 2024
Response from Homewood Suites Management on Apr 4, 2024
Thank you for choosing Homewood Suites. We are happy to know that you enjoyed your stay. We appreciate your feedback. We hope you will consider staying at Homewood Suites in the future.

2/10 Terrible

Emmett

Stayed 1 night in Feb 2024
Response from Homewood Suites Management on Apr 4, 2024
Thank you for sharing your recent experience at our hotel. I am very sorry to hear you were unhappy with your stay. It is our goal to provide all the comforts of home to our guests. I hope if your travels bring you back to the area, you will consider staying with us again.

10/10 Excellent

claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good family
Second time staying here all was great for a family of 4. it is always a pleasure keeping using the refridge for leftovers/drinks and a bonus eating in!
Stayed 2 nights in Jan 2024

4/10 Poor

Janell

Stayed 2 nights in Jan 2024
Response from Homewood Suites Management on Apr 4, 2024
Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, and we’re very sorry you were unhappy with your stay. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

10/10 Excellent

Carin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Genesis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Megan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Snotty stuck up people
This place was nice the first time i stayed. But this time around they charged me 330 for smoking in a room i infact DID NOT smoke in. The evidence they "had" was some dirt on the floor. We had 5 kids with us and dont even smoke in our own homes let alone someone elses property. I paid money to stay here and they robbed me of 330 for dirt on the floor they said was from smoking.. never even called me before charging me nor did they give me any receipt for what they charged me for. This hotel will never get my business again! stuck up im better than everyone pricks. But yet its okay for a bunch of teenagers right outside the exit door to smoke MJ right under the CAMERA! Truly glad im not welcome back to this money hungry good for nothing facility. Happy freakin new year!
Stayed 1 night in Dec 2023

10/10 Excellent

Tonya

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ammentities were very nice also
Stayed 1 night in Dec 2023

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2023

10/10 Excellent

victoria

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rosemarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Dixie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean. Courtyard was inviting basketball court the grandchildren loved. Pool to swim. Breakfast was delicious. Staff very friendly. Will definitely recommend if you’re in York Pa.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and excellent service.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This property is a stand out for Hilton. Essential to this property delivering as it does is its staff. Every person behind the desk, the housekeeping and engineering stafff are all excellent at what they do. Not surprisingly, the leadership at the hotel emulates the spirit of customer service with brisk efficiency. If you have a chance to take a night or 5 here, you will be glad you did.
Stayed 1 night in Dec 2023

10/10 Excellent

Arnold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Comfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Elmer Geovanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
It was wonderful. I definitely recommend this hotel to anyone.
Stayed 1 night in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Regan, denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property staff were wonderful!
Stayed 1 night in Nov 2023

10/10 Excellent

Cletus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanest hotel in York. Safest hotel in York.
Stayed 4 nights in Oct 2023

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Night Bliss
Bought for a friends wedding night They absolutely loved it
Stayed 1 night in Oct 2023

2/10 Terrible

Joshlyn

Stayed 1 night in Oct 2023

6/10 Okay

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, disappointing service
While the room was clean, and comfy I was little bothered that we had to walk nearly 100 yards to get to and from our room. The lack of signs made me feel like a mouse in a trap trying to find my way out. My hubby has a foot issue and it really bothered him that we couldn’t get to and from the lobby easily. Secondly, two night stay and we missed the first mornings breakfast. Hubby and I decided to pack and carry everything to the second mornings breakfast so that we did not have to walk the ‘green mile’ to get our bags for checkout. It was 9:45 and I told my husband I would head down and get our breakfasts prepared before they closed at 10, if he would gather and bring our one suitcase and overnight bag. When I get to the breakfast bar, I start gathering eggs and bagel, sausage and such while waiting on one young man making a waffle. Once that man was done, I saw the woman picking up the waffle machine (9:55) and I asked if I could make a waffle and that I was waiting on the machine to be free. She told me quite abruptly - ‘there is no more waffle mix’ as she picked up the machine and packed it away. I was taken back by this because the gentleman before me was able to make one. Her attitude was a little rude as if I was inconveniencing her. Her name was Nancy and I hope the managers read this review. I looked at my watch it was still BEFORE 10 when I asked. I expect more is customer service from a Hilton property.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Performing in town
We were in town for a performance at the Apelle Center. The accommodations were excellent and the staff was professional and friendly. Would definitely consider staying here again when we come back to perform next year.
Stayed 1 night in Oct 2023

10/10 Excellent

Heather

Traveled with family and small children, Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Armenta at the front desk was amazing. She was so good with all of us families and the boys we were with. Very sweet, motherly, kind, and understanding.
Stayed 1 night in Oct 2023

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Oct 2023

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most unique area at this property was the outside seating area. For smokers, even though most are against it, they have an old school bus stop looking covered area with a heater inside so we could stay warm and dry while being able to smoke.
Stayed 1 night in Sep 2023

10/10 Excellent

Cletus

Business traveler, Traveled with family
Very nice hotel. Very clean.
Stayed 3 nights in Sep 2023
Response from Sarim on Sep 23, 2023
Thank you so much for choosing to stay with us at the Homewood Suites in York, PA. We appreciate your business and your positive feedback. We hope to see you again in the future!

10/10 Excellent

marasy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Aug 2023
Response from Sarim on Sep 23, 2023
Thank you so much for choosing to stay with us at the Homewood Suites in York, PA. We appreciate your business and your positive feedback. We hope to see you again in the future!

6/10 Okay

Patricia

Stayed 3 nights in Aug 2023
Response from Sarim on Sep 23, 2023
Thank you so much for choosing to stay with us at the Homewood Suites in York, PA. We appreciate your business and your positive feedback. We hope to see you again in the future!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sarim on Sep 23, 2023
Thank you so much for choosing to stay with us at the Homewood Suites in York, PA. We appreciate your business and your positive feedback. We hope to see you again in the future!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sarim on Sep 23, 2023
Thank you so much for choosing to stay with us at the Homewood Suites in York, PA. We appreciate your business and your positive feedback. We hope to see you again in the future!

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greeted upon our arrival by two lovely individuals and they set a tone for our stay. We were not there very long but the room was comfortable and quiet. Access from the highway was easy on and off. We stayed the next night in another hotel and that one couldn’t hold a stick to this one.
Stayed 1 night in Aug 2023
Response from Sarim on Sep 23, 2023
Thank you so much for choosing to stay with us at the Homewood Suites in York, PA. We appreciate your business and your positive feedback. We hope to see you again in the future!

10/10 Excellent

Abraham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The energy from the staff was perfect! Must say high class Hotel better then expected. Thanks to the staff for an amazing experience i’ll definitely be back many more to come.
Stayed 1 night in Aug 2023
Response from Sarim on Sep 23, 2023
Thank you so much for choosing to stay with us at the Homewood Suites in York, PA. We appreciate your business and your positive feedback. We hope to see you again in the future!

8/10 Good

Abigayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sarim on Sep 23, 2023
Thank you so much for choosing to stay with us at the Homewood Suites in York, PA. We appreciate your business and your positive feedback. We hope to see you again in the future!