Reception
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Reviews of Sandburn Hall Hotel

3.5 out of 5
Sandburn Hall Hotel
Scotchman Lane, York, England

Reviews

9.8

Exceptional

Rating 10 - Excellent. 195 out of 224 reviews" "
Rating 8 - Good. 24 out of 224 reviews" "
Rating 6 - Okay. 5 out of 224 reviews" "
Rating 4 - Poor. 0 out of 224 reviews" "
Rating 2 - Terrible. 0 out of 224 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff,food and property.
Stayed 4 nights in Apr 2024

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and rooms. Very quiet and cozy room. Huge beds and traditional furniture
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Great 3 day stay. Although room was small it was comfortable and well equipped. Staff were attentive and welcoming. Breakfast was good as well.
Stayed 3 nights in Mar 2024

8/10 Good

Satbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bed’s are extremely hard, we both left with neck and back ache. Not comfortable at all.
Stayed 1 night in Mar 2024

10/10 Excellent

JIM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

David

Stayed 1 night in Feb 2024

10/10 Excellent

Lyndsey

Stayed 1 night in Feb 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Sandra Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great stay
Lovely room - clean, stylish & comfortable. Staff very friendly and helpful. Great location and good value for money. Will definitely stay again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Elizabeth

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was for our wedding anniversary and I am a wheelchair user. The staff were fantastic and the access for me was wonderful. The best access in any hotel,
Stayed 2 nights in Jan 2024

10/10 Excellent

Kieran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was lovely with a nice view over courtyard. Bathroom was very nice as well. Perfect
Stayed 2 nights in Dec 2023

10/10 Excellent

Clodagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Sarajayne

Stayed 2 nights in Jan 2024

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel!!
We love this hotel, the location and the rooms are stunning!! From the minute you walk into the amazing reception area it’s just a pleasure to be there. My fiancé is funny about the comfort of beds and she loves the beds and pillows here!! The breakfast is one of the best we’ve had and we travel a lot. The quality of the food is outstanding and the variety of the cold and hot food is excellent!! The walks around the grounds and surrounding area are something everybody should look out for enjoy a nice walk whilst staying. We look forward to returning again!
Stayed 1 night in Jan 2024

8/10 Good

Paul

Stayed 2 nights in Dec 2023

10/10 Excellent

kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful christmas stay. This place is a new favourite 😍
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property we look forward to a return some day .
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and staff
Firstly I'd like to say Leonora on reception was fantastic. She was so friendly and informative and put at ease straight away when we checked in and the same excellent service when we checked out and made the process very smooth. We stayed in the premier rooms and everything was perfect! The bed was so comfy, a varied selection of teas and coffees and hot chocolate. The shower was amazing and the bath was huge (you could fit two people if you're not selfish like me). It was so quiet and the curtains block out the light really well which helped us sleep soundly. Our room was very clean not a speck of dust in sight. Breakfast was also delicious again with lots of choice for fussy eaters or kids. We can't wait to come back. Thank you for such an amazing stay
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and well looked after by a very friendly and professional staff
Stayed 1 night in Nov 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly Amazing Hotel
A truly amazing hotel and made even more special with the snow, Christmas trees and decorations. Our room was very nice with such a comfortable bed and loved the design of the bathroom.
Stayed 1 night in Dec 2023

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant York Hotel
Wonderful stay On the outskirts of York - brilliant to escape the visit, 10min drive to park & ride into the city. Cocktails delicious! Fantastic hotel breakfast. Can not fault.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jane

Stayed 1 night in Dec 2023

10/10 Excellent

jane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Hotel was amazing. Great location. Rooms were fabulous, clean, tidy and spacious. Service was fantastic. Very friendly staff. Had an event at the hotel and everything ran smoothly. Again staff were brilliant and so attentive. Would highly recommend the hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with lovely view of the lake. Great restaurant. Lovely staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Really good hotel .Bedroom was very quiet , comfortable and modern with everything you need including fresh milk in the fridge. Evening meal and breakfast in Tykes restaurant was very good , but could do with a covered walkway to get there from the main hotel. A pool and spa is all this place is missing, but still a great place to stay at.
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab break away
Hotel was fab, buffet breakfast was equally as good! Staff were welcoming and friendly. Location is near York and its many park and ride locations!
Stayed 2 nights in Oct 2023

10/10 Excellent

Stewart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend very good
Stayed 1 night in Oct 2023

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so lovely, especially loved the bathroom decor. Breakfast was absolutely delicious!
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended a wedding and overnight stay. What lovely place. Great venue and lovely staff. Food was great
Stayed 1 night in Oct 2023

10/10 Excellent

Carl

Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay however found it pricey.
Stayed 1 night in Sep 2023

10/10 Excellent

Kathleen

Stayed 2 nights in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem
OMG what a find. Have never stayed here before but was so happy we did. What a wonderful place to stay. The staff were so friendly, the room was perfect and air conditioning was a bonus. In the evening we sat and watched the geese come in to land for the night and in the morning we watched a heron having his breakfast. Speaking of breakfast it was to die for - if I won the lottery I would live there. Highly recommend - oh and the parking is free!
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Stayed 1 night in Sep 2023

10/10 Excellent

NOEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, well kitted out. Friendly staff. Fantastic self service breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

Roy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
A very pleasant relaxing place to stay
Stayed 1 night in Aug 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023