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Reviews of The Crescent Guest House

3 out of 5
The Crescent Guest House
77 Bootham, York, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 1007 reviews" "
Rating 8 - Good. 363 out of 1007 reviews" "
Rating 6 - Okay. 82 out of 1007 reviews" "
Rating 4 - Poor. 33 out of 1007 reviews" "
Rating 2 - Terrible. 9 out of 1007 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in York for my Granddaughter’s wedding & stayed at this B&B for one night only but the accommodation was clean, breakfast was good & Jason the owner was very helpful & obliging with parking. The only negative was the shower, which was scolding hot one minute & freezing cold the next.
Stayed 1 night in May 2024

6/10 Okay

Alec

Liked: Cleanliness
Very near railway museum.
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
This is a quaint old style Bed and Breakfast, without modern amenities There are many stairs to the rooms with multiple landings and no lift. Not suitable for the mobility impaired. The single room I had was small and very hot ( in the eaves and one small skylight), but there was a fan in the room that helped quite a bit. Staff very friendly and a good breakfast. Pleasant enough, even with the stairs.
Stayed 3 nights in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely older building with an interesting history, and very close to the city center.
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice brekky
Stayed 1 night in May 2024

8/10 Good

Paul

Traveled with partner
Liked: Amenities
Great position, a short walk into centre of York.Room was spotless and more than adeqate. Warm welcome from host. Good english breakfast. Will definitely return when visiting York.
Stayed 1 night in May 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Katie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff and nice room.
Stayed 2 nights in Apr 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money food excellent and staff couldn’t do enough for us they were so pleasant and helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
A really warm welcome to the property, I was contacted by text to say my room was ready and was booked in quite quickly. The breakfast was noted and booked at check in, making things smooth in the morning, especially as I had an early train to catch. The room is decorated with a traditional style, was clean and comfortable. It is about a ten minute walk from the city walls, is in a quiet residential area and so good nights’ sleep!
Stayed 1 night in Apr 2024

8/10 Good

Mark, Colorado Springs

Traveled with partner
Liked: Cleanliness, staff & service
Easy walking distance to town center and all the attractions. Room was a bit small but the armoire really helped.
Stayed 4 nights in Apr 2024

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good couple of days in york really close to the walled city
Stayed 2 nights in Apr 2024

8/10 Good

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Breakfast was nice and ready for us to sit down at the allocated time. Only thing we would mention was the small shower gel/ body wash packets that were provided weren’t the best or enough for two days. Other than that, everything else was perfect.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yolandah

Traveled with partner
Liked: Cleanliness, staff & service
Bathroom was too small could barely shower
Stayed 1 night in Mar 2024

10/10 Excellent

Craig

Liked: Cleanliness
Stayed 4 nights in Mar 2024

8/10 Good

Justyna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location so close everywhere
Stayed 2 nights in Mar 2024

10/10 Excellent

Roxanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend staying here, extremely pleasant hosts, excellent vegetarian breakfast option, clean and cosy rooms. Perfect walkable distance to city centre. Will definitely be staying here again.
Stayed 2 nights in Mar 2024

6/10 Okay

Lorna

Traveled with group
Liked: Staff & service
Lovely comfy beds, lots of super hot water for showers and a bath. Breakfast was ok, hot and the staff were lovely. Only downside was the pre-ordering-suprised with this that you ran out of apple juice. Easy assess to York centre and train station, would stay again. Thanks.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff, good value for money
Stayed 2 nights in Mar 2024

8/10 Good

kiera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable & welcoming- would stay again.
Stayed 1 night in Mar 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jason, the owner, was delightful and very helpful, with prompt responses to the couple of queries I made. Like others we found the heating times a bit arbitary with heating coming on at the same time, each day, regardless of the weather outside. And the shower was very tricky to use, despite the instructions. But overall an excellent experience with the added bonus of splendid full English breakfasts.
Stayed 4 nights in Feb 2024

10/10 Excellent

Sally

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for York centre, but still quiet and safe. Staff were helpful, including with storage of heavy luggage.
Stayed 2 nights in Mar 2024

8/10 Good

Gillian

Liked: Staff & service
Stayed 2 nights in Feb 2024

6/10 Okay

ANTHONY

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Tale of two halves.
Check was easy and good, room has a few issues. Damp bed, duvet due to lack of airing in cold room. Bed side lamp did not work. Heating was controlled by owner only coming on for a short period in the morning and evening. A portable heater was in the room but not capable of heating the whole room. Shower had poor water pressure and kept going hot and cold when pressure dropped further. Good cooked breakfast set and on time. Plenty of tea and coffee in the room. The room looked recently refurbished except the bathroom which was tired.
Stayed 2 nights in Feb 2024

8/10 Good

Rachael

Liked: Staff & service, property conditions & facilities
Really friendly B&B. Good breakfast. Easy walking distance into City Centre.
Stayed 1 night in Feb 2024

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly room was clean tidy and owner was very helpful and acommonda
Stayed 3 nights in Feb 2024

10/10 Excellent

dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and tidy rooms. We were met by presumably one of the owners but he didn't give his name. Lead us into the breakfast room and took down my name to confirm the booking & we were given a key for entry. The room was tidy enough although the bed and 1 pillow each side was lumpy. The shower only ran hot for 1 minute, after that it was freezing cold, and the shower screen didn't fit properly. The breakfast was very tasty though. Things to change: proper introduction would be nice, so we knew who to go to if there were any issues (instead of a notice on "reception" to call a number). Hot water in the shower . Fix the showe screen.
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, rooms where clean and tidy, was a little cold but a heater was provided.. breakfast was lovely.. close to centre all round great stay
Stayed 2 nights in Feb 2024

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to York, clean and tidy accommodation. Staff friendly. Good breakfast . Parking is via permit £5 a day which was not aware of prior to arrival.
Stayed 4 nights in Feb 2024

6/10 Okay

jamie

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Needs some TLC
Was a bit weird to be questioned when I was going to arrive? Surely hotel said anytime before 10? Anyway not a bad stay but needs some refurbishment! Breakfast not bad and girls friendly. Generally okay for 1 night although bed wasn’t that comfy.
Stayed 1 night in Feb 2024

10/10 Excellent

Deanna

Traveled with partner
Liked: Amenities
It was clean .friendly people and lovely breakfast ! Would definitely recommend it !!
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Jak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Pat

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
excellent value for money. friendly staff and a good brekkie
Stayed 1 night in Jan 2024

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is walking distance to the city centre. Room was clean and breakfast was amazing! Friendly staff. We were able to park next to the hotel by purchasing parking permit from hotel staff.
Stayed 1 night in Jan 2024

8/10 Good

Joanna

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Stuart

Stayed 1 night in Jan 2024

8/10 Good

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
3 night stay with a friend for my 70th birthday. Very disappointed; the room (6) wasn't big enough to be a twin, so cramped, beds so uncomfortable, we hardly slept. Very cold as single glazed, full of condensation - bedding and towels felt damp. Very thin/basic duvets/pillows. No service in our rooms for the whole of our stay. Breakfast so basic and sparse, the worst I have ever had anywhere, bacon and sausage cheap and nasty, obviously microwaved and rock hard and no cereals/yoghurt to be seen or offered. Dining room so basic and uninviting, certainly nothing like the pictures. First morning we arrived for our breakfast 'sitting,' our breakfast was already on the table! All in all, this establishment needs a refurb and some warm/welcoming touches, the Hotel Inspector would have a field day! The only saving grace was that the Crescent is within walking distance of the city centre and parking is in the street at £5 per night which is good for York.
Stayed 3 nights in Dec 2023

10/10 Excellent

Malcolm

Stayed 2 nights in Dec 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shopping & Christmas Market Stop Over - Dec 2023.
A straight forward, proper Guest house. It was warm, welcoming and importantly clean. The ground floor room was spacious and the noise from the road close-by was reduced by triple glazing. Quieter in the evening, the room was just what we needed for a one-night, stop over. My one minor issue would be the Emergency Exit sign above the door. I appreciate they are needed as part of Fire Safety but did it have to be so bright? The following morning a warm, freshly cooked breakfast was served. Slots are chosen when booking-in due to a smaller than average breakfast area. In short, a more economical option than some local accommodation but a pleasant visit; we would certainly revisit if we're in York.again.
Stayed 1 night in Dec 2023

8/10 Good

Avril

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
home from home
clean and comfortable
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast good, room terrible
Reception was virtually none existant, room was only large enough for single bed, there was a very small table appx 18"x 18",for tea/coffeem/kettle etc, a small wardrobe of which the doors did not close properly, bathroom was very compact and needed bringing into 21st century, two people could hardly get past each other with the amount of space around the bed, very tired decoration, will defo not be booking here again, partly my own fault for not researching more, as have been to York many times, and stayed in various accommodation with no issues, On the plus side, the breakfast was very good, and the ladies serving were pleasant and helpful
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great guest house, very close to town centre. Clean, great breakfast.
Stayed 1 night in Dec 2023

8/10 Good

Rhoda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Carolann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with central location
Execptional sevuce friendly staff. They couldnt have made us feel more welcome if they tried. Fantastuc servuce all round
Stayed 2 nights in Dec 2023