Golf

Opiniones de Chase Suites Hotel Brea-Fullerton

3 out of 5
Chase Suites Hotel Brea-Fullerton
3100 E Imperial Hwy, Brea, CA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 640 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 238 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 65 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 30 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 30 de 1003 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

8.8/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 14 abr. 2024
Thank you for your feedback

10/10 Excelente

Jesús Armando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me gustó mucho
Se hospedó 11 noches en marzo de 2024
Respuesta de Management, el 9 abr. 2024
Muchas gracias por sus comentarios y esperamos verlo de nuevo pronto.

10/10 Excelente

aida

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente área , security
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management, el 4 oct. 2023
Thank you for sharing your feedback!

2/10 Terrible

raymundo

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios
No brindan servicio de hotel, son departamentos sin servicios de hotel
Se hospedó 3 noches en octubre de 2022
Respuesta de Management, el 11 oct. 2022
Gracias por tus comentarios.

8/10 Bueno

Maria E

Se hospedó 1 noche en agosto de 2022
Respuesta de Management, el 24 ago. 2022
Good Morning,Thank you for staying at Chase Suite Hotels. We appreciate the review and hope to see you again.

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Limpieza y servicios
Es un muy lindo hotel, pero con la excusa del Covid está mal todo. Entiendo que el desayuno sea limitado y la atención de las chicas es excelente. Pero q no haya servicio de limpieza me parece exagerado, que la cocina de las suites no tenga elementos básicos como un sartén o un cernidor de pasta me parece muy bajo, sus servicios de laundry funcionan pésimo. Las suites son muy lindas aunque el colchón del sofa cama está en pésimas condiciones
Se hospedó 5 noches en marzo de 2021
Respuesta de Chase Management, el 19 mar. 2021
Thank you so much for continuing to stay with us, our records show it has been at least 2 times! We love that you love our spacious room and amazing staff, that's exactly what keeps our guests coming back. We are so sorry we don't have a colander for your pasta as yes, we do provide the basic cooking essentials such as pots, pans, dishes, glasses, wine glasses and silverware. We appreciate you letting us know about the issue with the laundry machines. Please do let us know at the moment this is happening and we will send out our maintenance engineer to correct the situation along with refunding you the $1.50. The in in house washing machines are run by credit cards and like anything, they do need to be rebooted at times, but once you let us know we will make it right. thank you again for staying with us!

6/10 Aceptable

Alain

Se hospedó 5 noches en diciembre de 2020
Respuesta de Hotel Management, el 20 dic. 2020
Thank you for staying us.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
en la suite las camas dobles son pequeñas, por lo demás bien
Se hospedó 1 noche en diciembre de 2018
Respuesta de Chase Suite Hotel Brea Team, el 28 dic. 2018
Thank you for staying with us!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bueno, limpio el desayuno muy completo un area tranquila.
Se hospedó 2 noches en septiembre de 2018
Respuesta de General Manager, el 20 sept. 2018
Thank you so much we are glad you enjoyed breakfast!

8/10 Bueno

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bueno
Fue muy placentero. Todo muy bien y las suice exelentes. Yo si lo recomiendo.
Se hospedó 1 noche en mayo de 2017

10/10 Excelente

Angela

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quiet and private. The staff was very accommodating and the rooms were very clean.
Se hospedó 1 noche en mayo de 2024
Respuesta de Management, el 21 may. 2024
Thank you for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you found our environment very quiet and private, and that our staff were accommodating. It’s also great to know that you were pleased with the cleanliness of our rooms.Your feedback is highly appreciated and will be shared with our team. We strive to provide an exceptional experience for all our guests, and your positive comments reinforce our commitment to excellence.

8/10 Bueno

Sokny

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Breakfast was good. Have to pay to do laundry. Location was good. Perhaps carpet and toilets needs an update. But overall was a good stay.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Richard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great
Se hospedó 1 noche en mayo de 2024
Respuesta de Management, el 21 may. 2024
Thank you for sharing your positive experience with us! We are delighted to hear that everything was great and that we met your expectations. Your satisfaction is our top priority, and it’s wonderful to know that we succeeded in delivering a pleasant experience for you. We look forward to seeing you again soon!

8/10 Bueno

William, Albuquerque

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Didn't like the tight tub/shower combo. kinda dangerous.
Se hospedó 1 noche en mayo de 2024
Respuesta de Management, el 19 may. 2024
Thank you for sharing your feedback with us. We apologize for the inconvenience and discomfort caused by the tight tub/shower combination. Your safety and comfort are our top priorities, and I'm sorry that this aspect of your stay did not meet your expectations.We appreciate your input and will review the design and functionality of our tub/shower combos to ensure they are safe and comfortable for all our guests. Your comments are invaluable in helping us improve our facilities.

10/10 Excelente

Colombia, LAS VEGAS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Management, el 19 may. 2024
Thank you for sharing your experience with us!

8/10 Bueno

Hilario

Viaje familiar
Older separate units 2 levels. Parking okay, rooms a bit small but clean, up to date. Pool area. Breakfast provided & a happy hour cocktail time ⭐️🥂🍺
Se hospedó 2 noches en mayo de 2024
Respuesta de Management, el 9 may. 2024
It sounds like you've found a comfortable spot with some nice perks! Having separate units can offer privacy, and it's great that parking is available. Cleanliness and up-to-date amenities are always a plus, even if the rooms are on the snug side.

6/10 Aceptable

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Breakfast wasn't really hot.
Se hospedó 3 noches en abril de 2024
Respuesta de Management, el 6 may. 2024
We're sorry to hear that your breakfast wasn't as hot as expected. We hope to see you again soon so we may wow you with out breakfast

10/10 Excelente

Cindy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great experience and are glad we stayed here. The staff were so nice and welcoming! The room was amazing and the breakfast was really good.
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 3 may. 2024
We're delighted to hear that you had such a fantastic experience! It's wonderful when a stay exceeds expectations. It sounds like the staff really made you feel at home, and it's great to hear that you enjoyed the room and breakfast. If you ever find yourself in need of another getaway, we'd be thrilled to welcome you back!

8/10 Bueno

Freddy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very nice and helpful
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 3 may. 2024
Thank you for sharing your feedback! I

10/10 Excelente

Jennifer

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed in the 2 bedroom, 2 bath unit. It was super clean and very quiet. Furniture was good, beds were comfortable and staff was great. Only thing I would recommend is maybe to offer a shuttle service and have breakfast go a little later on the weekends at least.
Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 30 abr. 2024
We're glad to hear you had a pleasant stay overall! It's fantastic that the unit was clean, quiet, and that the staff provided great service. Thanks for sharing your experience!

10/10 Excelente

Nila

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay. Beds were comfortable which is so important. Breakfast was run of the mill continental, totally ok but nothing to write home about. Loved the spaciousness. Would come back here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 29 abr. 2024
We're glad to hear you had a comfortable stay! It's always a plus when the beds are just right. The spaciousness sounds like a definite perk. We'd be delighted to welcome you back anytime!

10/10 Excelente

Joseph

Le gustó: Condiciones de la propiedad
The property was safe, spacious, clean and quiet. They have a free breakfast in the morning which is nice. Guest services staff are nice
Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 29 abr. 2024
Safety, space, cleanliness, and tranquility are always priorities when choosing accommodation. And a free breakfast? That's a wonderful bonus to start the day on the right foot. It's great to hear that our guest services staff were pleasant too! Sounds like you had a delightful experience, Thank you for sharing with us!

10/10 Excelente

Alisa

Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 19 may. 2024
Thank you for taking the time to share your feedback with us!

10/10 Excelente

Araceli

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great little hotel for a quick stay. The staff was really nice and helpful. We even got warm cookies when we checked in :)
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 23 abr. 2024
We are glad you had a delightful experience! Warm cookies upon check-in are always a delightful touch. Thanks for sharing your positive experience!

10/10 Excelente

Judith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff is very hospitable and the grounds are well maintained. Our room is spacious and comfortable. Definitely worth the price and we would book a stay here again for sure!
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 18 abr. 2024
It sounds like you had a fantastic experience! A hospitable staff, well-maintained grounds, and a spacious, comfortable room make for an ideal stay. It's great to hear that you found the experience worth the price and that you're eager to return. Here's to more memorable stays in the future!

8/10 Bueno

Scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was great. The bed was too hard
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 11 abr. 2024
We're glad to hear that you enjoyed the room! It's unfortunate that the bed wasn't as comfortable as you'd hoped. Your feedback is valuable, and We'll make sure to pass it along to the appropriate team. We hope you stay with us again, we'll do our best to ensure you have a more comfortable experience.

10/10 Excelente

Robert

Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 28 abr. 2024
Thank you for your feedback!

10/10 Excelente

Donna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was easy to get to the staff was friendly.We parked easily and the rooms were gorgeous
Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 8 abr. 2024
Thank you for your feedback! We're thrilled to hear that you found our hotel easy to access, our staff friendly, and our rooms gorgeous. We strive to provide a seamless and pleasant experience for all our guests, and your positive comments reassure us that we're meeting that goal. We hope to have the pleasure of welcoming you back again soon for another wonderful stay.

8/10 Bueno

Victoria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 8 abr. 2024
Thank you Victoria for taking the time to share your experience with us!

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very helpful and professional!
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 7 abr. 2024
Thank you for your kind words! We're thrilled to hear that our staff provided you with helpful and professional service during your stay. We strive to make every guest's experience exceptional, and it's great to know that our efforts were appreciated. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Excelente

Priscilla

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me and my family had a wonderful stay will most definitely stay here again. The staff is super friendly and kind. Super quiet which is very wonderful. The rooms was very clean and nice and very spacious.
Se hospedó 3 noches en abril de 2024
Respuesta de Management, el 7 abr. 2024
We're delighted to hear that you and your family had a wonderful stay with us! It's fantastic to know that you enjoyed our friendly and kind staff, as well as the peaceful atmosphere. Ensuring cleanliness, comfort, and spacious accommodations are our top priorities, and we're thrilled that you found your room to be clean, nice, and spacious. We look forward to welcoming you back on your next visit!

10/10 Excelente

dolores m

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de Management, el 2 abr. 2024
Thank you for taking the time to share your experience with us!

8/10 Bueno

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Moving out of our local home, so the suite was perfect!
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 30 mar. 2024
We're glad to hear that the suite was perfect for your move! Moving can be a big transition, but finding a comfortable place to settle into can make all the difference. If there's anything specific you need help with in your new place, feel free to reach out. Wishing you all the best in your new home!

10/10 Excelente

Whitney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 30 mar. 2024
Thank you for taking the time to share your experience!

10/10 Excelente

Angela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Management, el 27 mar. 2024
Thank you for your positive feedback! We're delighted to hear that you found our accommodations clean, spacious, and quiet, with a comfortable bed that contributed to an enjoyable stay. We understand that proximity to Disney is important, and we're glad to hear that our location provided convenience for your plans, being just 25 minutes away. We appreciate your choosing to stay with us and hope to welcome you back again in the future!

8/10 Bueno

Suzie

Viaje familiar con niños
Se hospedó 3 noches en marzo de 2024
Respuesta de Management, el 26 mar. 2024
Thank you for taking the time to share your experience!

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice Suites, good breakfast, quiet with a cental location
Se hospedó 2 noches en marzo de 2024
Respuesta de Management, el 26 mar. 2024
Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. We strive to provide our guests with comfortable accommodations, delicious breakfast options, and a peaceful atmosphere in a convenient location. We appreciate your kind words and hope to welcome you back soon for another pleasant experience. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!

10/10 Excelente

Yolanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 26 mar. 2024
Thank you for taking the time to share your experience!

10/10 Excelente

jeffrey

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 18 mar. 2024
Thank you for taking the time to share your feedback! We look forward to seeing you again soon

6/10 Aceptable

William

Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 7 abr. 2024
Thank you for taking the time to share your feedback with us!

8/10 Bueno

Antoni

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was right for us. Clean good location
Se hospedó 4 noches en marzo de 2024
Respuesta de Management, el 15 mar. 2024
Thank you for your feedback! We're thrilled to hear that the property met your expectations and suited your needs perfectly. Our team takes great pride in providing clean accommodations in convenient locations. We look forward to hosting you again in the future!

10/10 Excelente

Edith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 10 mar. 2024
Thank you! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back in the future!

10/10 Excelente

Cynthia

Le gustó: Servicios y condiciones de la propiedad
It was awesome. It always has been. Thank you.
Se hospedó 5 noches en febrero de 2024
Respuesta de Management, el 6 mar. 2024
We're thrilled to hear that you had an awesome experience with us! We're delighted that we've consistently met your expectations. Thank you for your continued support and for choosing us for your accommodations. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back again soon!

8/10 Bueno

Victoria

Le gustó: Limpieza
Se hospedó 3 noches en marzo de 2024
Respuesta de Management, el 7 mar. 2024
Your satisfaction is our top priority, and we're thrilled that you enjoyed your experience. Thank you for choosing us, and we hope to welcome you back again soon!

8/10 Bueno

maria

Le gustó: Limpieza
Great stay. The only reason it’s not a 5 star, the parking lot was compacted.
Se hospedó 1 noche en julio de 2023
Respuesta de Management, el 4 mar. 2024
Thank you for your feedback, and we're delighted to hear that you had a great stay overall. We appreciate your input regarding the parking lot, and we'll certainly take it into consideration as we strive to enhance our guests' experiences. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a flawless five-star stay in the future. If there's anything else we can do to improve your experience, please don't hesitate to reach out. Thank you for choosing us!

10/10 Excelente

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very large suites with full kitchen, comfortable bed
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 26 feb. 2024
William, thank you for your feedback. We hope to see you again soon!

10/10 Excelente

Ashley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always a great place to stay at
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 26 feb. 2024
Thank you for taking the time to share your feedback with us!

10/10 Excelente

Issic Matthew

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Servicios
Great property nice rooms nice staff. Second time here. Will be back in the future again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 25 feb. 2024
Matthew, we are delighted to hear this stay was your second with us, we hope to see you again soon!