4/10 Poor
Chris
Jun 1, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in the lights in front were non existent and the courtyard lights as well, got into the room to a musty smell, wife turned the tv on to find 12 of the “42” channel selection worked all others were just lines and fuzzies, out of the channels that showed 5 were blurry, hazy and wavy off and on. So basically got 7 good working channels. The “bistro” was overpriced for quality and the “Starbucks coffee” was just a hotel employee that just made the drinks very under par from a real Starbucks establishment. In the hall the was a pecan roach I had mentioned to the staff and he said ok thank you, an hour later I left to retriev food for my family and came back to find the roach in front of my room door, this time I killed it and let staff know I did so but it was still in the hall. After waking up and walking out of the room guess who was still where I left him you got it Mr. Roach. Would not recommend hotel to anyone in the area looking to stay overnight or for a trip. Very upset with courtyard as I’ve used them many times in the past while traveling with family and this is a first unpleasant experience.
Chris
Stayed 1 night in May 2024