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Wyndham Garden Suzhou

4.5 star property
Luxury hotel with 2 restaurants connected to the convention center in Suzhou

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Wyndham Garden Suzhou

Exterior
Exterior
Down comforters, minibar, in-room safe, desk
2 restaurants, breakfast served
Lobby
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
The price is $76
$89 total
includes taxes & fees
Jun 19 - Jun 20

Explore the area

Map
818 East Ganjiang Road, Jiangsu Province, Suzhou, Jiangsu, 215005
  • Popular LocationSuzhou Museum3 min drive
  • Popular LocationHumble Administrator's Garden3 min drive
  • Popular LocationShantang Street4 min drive
  • AirportShanghai (PVG-Pudong Intl.)117 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

We got there around noon time， the staff was very friendly and found a room and let us check in. The room is clean and q...
Yan
May 26, 2024
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Room options

Family Room, 2 Twin Beds, Non Smoking (Superior)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Designer toiletries
Deep soaking bathtub
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Non Smoking

Premier Room, 1 King Bed, Non Smoking | Down comforters, minibar, in-room safe, desk

Premier Room, 1 King Bed, Non Smoking

10/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Designer toiletries
Deep soaking bathtub
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9/10 Wonderful

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Designer toiletries
Deep soaking bathtub
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking

8/10 Very Good

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Designer toiletries
Deep soaking bathtub
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Smoking

10/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Designer toiletries
Deep soaking bathtub
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds, Smoking

Family Suite, Multiple Beds, Smoking | Down comforters, minibar, in-room safe, desk

Family Suite, Multiple Beds, Smoking

10/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Designer toiletries
Deep soaking bathtub
  • 732 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Down comforters, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Designer toiletries
Deep soaking bathtub
  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Smoking (Continental)

Down comforters, minibar, in-room safe, desk

Premier Room, 1 King Bed, Smoking (Continental)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Designer toiletries
Deep soaking bathtub
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Smoking (Continental)

Down comforters, minibar, in-room safe, desk

Superior Room, 1 King Bed, Smoking (Continental)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Designer toiletries
Deep soaking bathtub
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking (Continental)

Down comforters, minibar, in-room safe, desk

Premier Room, 1 King Bed, Non Smoking (Continental)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Designer toiletries
Deep soaking bathtub
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, Non Smoking

Down comforters, minibar, in-room safe, desk

Premier Room, 2 Twin Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Designer toiletries
Deep soaking bathtub
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking

9.1/10 Wonderful

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Designer toiletries
Deep soaking bathtub
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking (Continental)

Superior Room, 1 King Bed, Non Smoking (Continental) | Down comforters, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking (Continental)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Designer toiletries
Deep soaking bathtub
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

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Pan Pacific Suzhou
Pool
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (338)
The price is $65
$75 total
includes taxes & fees
Jun 16 - Jun 17
Pan Pacific Suzhou

About the neighborhood

Suzhou

Located in Suzhou Old Town neighborhood, Wyndham Garden Suzhou is connected to a shopping center. Suzhou Art & Crafts Museum and Suzhou Museum are cultural highlights, and some of the area's attractions include Suzhou Garden and Architecture and Couple's Retreat Garden. Suzhou Amusement Park and Soody Candy Land are also worth visiting.
Visit our Suzhou travel guideOpens in a new window

What's nearby

  • Metro Shopping Mall - 9 min walk
  • Pingjiang Street - 10 min walk
  • Suzhou Museum - 3 min drive
  • Humble Administrator's Garden - 3 min drive
  • Shantang Street - 4 min drive

Getting around

  • Lindun Lu Station - 5 min walk
  • Suzhou Railway Station - 11 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 117 min drive

Restaurants

  • ‪星巴克 - ‬1 min walk
  • ‪星巴克 - ‬1 min walk
  • ‪洋葱咖啡 - ‬1 min walk
  • ‪Hermes - ‬1 min walk
  • ‪星巴克 - ‬1 min walk

About this property

Wyndham Garden Suzhou

Luxury hotel located in Suzhou Old Town
You can look forward to an arcade/game room, a library, and dry cleaning/laundry services at Wyndham Garden Suzhou. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Multilingual staff, luggage storage, and a 24-hour front desk
Room features
All 289 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like separate sitting areas and separate dining areas.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with satellite channels and DVD players
  • Separate sitting areas, separate dining areas, and refrigerators

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 100 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • ADD Restaurant
  • Ding Feng Ge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Health club
  • Library
  • Piano
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • DVD player
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 15,252 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2006
  • Designated smoking areas
  • Local culture and ecosystem education
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 100 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The seasonal pool will be open from July to August
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marco Polo Hotel Suzhou
Marco Polo Suzhou
Suzhou Marco Polo
Sofitel Suzhou
Suzhou Sofitel
Wyndham Garden Suzhou Hotel
Wyndham Garden Suzhou
Wyndham Garden Suzhou Hotel
Wyndham Garden Suzhou Suzhou
Wyndham Garden Suzhou Hotel Suzhou

Frequently asked questions

Does Wyndham Garden Suzhou have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Wyndham Garden Suzhou?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at Wyndham Garden Suzhou on Jun 19, 2024 start from $76.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Garden Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wyndham Garden Suzhou?

Self parking is free at this property.

What time is check-in at Wyndham Garden Suzhou?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

What time is check-out at Wyndham Garden Suzhou?

Check-out is at noon.

Where is Wyndham Garden Suzhou located?

Located in Suzhou Old Town, this luxury hotel is within a 10-minute walk of Guanqian Street, Xuanmiao Temple, and Metro Shopping Mall. Pingjiang Street and Suzhou Park are also within 15 minutes. Lindun Lu Station is 5 minutes by foot and Chayuanchang Station is 10 minutes.

Reviews

7.8

Good

Rating 10 - Excellent. 41 out of 148 reviews" "
Rating 8 - Good. 65 out of 148 reviews" "
Rating 6 - Okay. 26 out of 148 reviews" "
Rating 4 - Poor. 11 out of 148 reviews" "
Rating 2 - Terrible. 5 out of 148 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yan

Traveled with family
Liked: Property conditions & facilities
We got there around noon time， the staff was very friendly and found a room and let us check in. The room is clean and quiet。 There is a bus stop just outside the hotel， we used it to take buses to some famouse tourist destinations。And subway is only close to。
Stayed 1 night in May 2024

6/10 Okay

Nelly, Kissimmee

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs to be repaired and renovations. When I booked these 2 rooms paid for three people fee, and confirmed for 3 persons. When I checked in, the hotel front desk told me it doesn’t have room for three persons and said Expedia description is not correct. And let me the exact money.
Stayed 1 night in May 2024

4/10 Poor

Teresa

Didn’t realize the hotel was so “old”! The room is so dark, lights aren’t bright enough! We’ve decided to check out instead of staying overnight!
Stayed 1 night in May 2024

10/10 Excellent

Kyle

Traveled with family
Very nice service, staffs, manager Andy Chen provided useful and helpful information regarding the city and how to make our tours easier and convenient. The room is very clean and quiet. Very good location. Highly recommended.
Stayed 1 night in Mar 2024

8/10 Good

HEQUN

Traveled with family
Liked: Cleanliness, staff & service, room comfort
This hotel was in a central location of Gusu. The check-in was streamlined and the staff are lovely. They helped to keep the luggages on the last day and even lent us their umbrellas. Double glaze windows are installed along the street side, so it is quiet at night. However, the faculties and carpets are bit old, part of the wall is not finished properly and some of the furnitures in the bathroom are broken.
Stayed 2 nights in Sep 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel close to a metro station and Suzhou train station. Many restaurants and bars are around. It's nearby Guan Qian Shopping Street. Pretty convenient location. Staff is really friendly and helpful. Rooms are spacious and clean. I would definitely stay here again.
Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Thin walls (noise issue). I had a problem with hallway voices, voices in the next room, as well as ambient noise (bass) from nearby nightclub. With the voices from within the building, it’s almost as if the design amplified them or made them echo louder, ditto for the noise of closing doors on the rooms in my hallway. A truly terrible design for a hotel. Very little English spoken here, staff well meaning but it was hard even to check in, let alone deal with issues that came up. It shouldn’t be necessary to call the actual hotel manager in order to find someone with satisfactory English skills. Maybe I’m being unrealistic about hotels in provincial Chinese cities, though Suzhou is not exactly a small place. I had unusual problems with key card not working (electricity kept shutting off every few minutes, including once when I was in the shower) and perhaps as a related problem, the hotel safe gave me a “fail” message and would not open when I had a lot of valuables inside. Try explaining all that with only a translation app! I give hotel staff full credit for patiently trying to understand and help me out, but it was an unusually stressful and disappointing experience overall. This isn’t what international travelers/ Expedia users would expect. Noise problems aside, I’ve never encountered these issues before in years of international travel on several continents, including (on this trip) in other hotels in China.
Stayed 3 nights in Jan 2020

8/10 Good

Sally

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2019

10/10 Excellent

Chee Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for visiting Suzhou
Very nicely designed hotel, especially the lobby, atrium and the main breakfast restaurant. Room also modern and comfortable. I’m very impressed and also love the location, being near the subway and plenty of eateries and shops just outside the hotel. Also even though it was in a busy area of Suzhou, noise isolation was superb!
Stayed 1 night in Nov 2019

10/10 Excellent

Pen-Chung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Ok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok. Near mrt station and some food places nearby. Not as new as expected but peaceful environment.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, comfortable
Location was fantastic. Minutes away from a main shopping area and also a metro stop. Very walkable to all areas. Staff is friendly, concierge is helpful and knowledgeable. Hot and cold tea on the lobby for convenience to travelers. Breakfast buffet was quality.
Stayed 3 nights in May 2019

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Old hotel
Place is old. Night scene is good.
Stayed 3 nights in Mar 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

live2voyage, Washington dc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Great happy hour prices and food! Pool was a rooftop delight. The staff was especially helpful and friendly.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Good location, easy to get to and a lot of attraction within walking distance
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star charges, 3 star facility, 1 star service
We stayed in this hotel on the 9th of April 2018. At check in we found the front desk was in complete chaos. People came from all directions. The staff there were powerless to maintain any order and only responded to the loudest voices. The lady who served us was very unfriendly and rude. I noticed she wore a trainee tag. I was traveling with my parents and 2 other elderly relatives(all 80 plus years old) and we booked 3 rooms. We were put in rooms in 3 different levels even though we asked for rooms close to each other. When I came to my room, the first thing that struck me was the condition. The carpet was old and filthy. There were plenty of dirty yellow marks on the tiled floor and wall in the bathroom. The furniture were aged, discoloured and peeling. And then it came to a long list of things that were faulty. My basin was completely blocked and that I had to use the bathtub instead. The toilet wouldn't flush properly. The light switches on one side of the bed did not work. At check out we waited for a long time for someone to check the rooms before our deposit was refunded. It feels that the hotel did not trust its guests. The hotel is desperately in need of a full renovation. What's more disappointing is the unprofessional staff. Most of the girls at the front were trainees who didn't seems to know what they were doing. I helped with English translation as only one person spoke the language. An international hotel?

6/10 Okay

jimmy, australia

Disliked: Property conditions & facilities, room comfort
Good location.
Aircodition was not turning on as is still on spring but outside temperature is about 25 deg C. The room is very stuffy and unable to sleep at night.
Stayed 2 nights in Mar 2018

6/10 Okay

Wang

Disliked: Staff & service
Stayed 1 night in Jan 2018

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5
Address
818 East Ganjiang Road, Jiangsu Province, Suzhou, Jiangsu