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“Being on the water is both good and bad. Good for the view. Bad that you are stuck out there at night.”

“It was well located but there are renovations going on. In fact, the room did not have a curtain but the staff added one.”

“职員安排行程很周到，协助客人与其他客人併团，服务态度极佳～～～～令是次茵莱湖的行程，是多年旅游少有的体验～～”

“The Heritage is honestly one of the nicest hotels I have ever stayed in. The staff are really friendly and helpful, and they also speak great English. The building and the rooms are beautiful, as are the grounds. ”

“酒店是我喜欢的精品酒店，服务可以说的体贴入围，我非常感谢酒店团队的服务质量和水平。酒店的餐饮和酒水也是很不错，希望继续保持这高水平和品质。 ”

“The stay is in general very good. Room in very good condition, nice decoration and foods are good. One comment on the service. Called front desk once around 10pm. No one answer.”

“Nous avons passé un séjour fantastique du début à la fin, l'équipe sur place est merveilleuse, la location idéale, le petit déjeuner mieux qu'a la maison avec des viennoiseries sorties du four..11/10 ! Merci Renaud de nous avoir aidé, conseillé, guidé, choyé...on reviendra et on reste en contact. Je souhaite par ces quelques mots vous inviter tous a choisir Thanaka Hôtel pour votre prochain séjour aux abords du merveilleux Inlay Lake.”

“The swimming pool is a nice addition. blah blah blah”

“酒店環境很好，大堂員工很多大會英文，但有一個專人翻譯，房間很乾淨，由於這裡早晚溫差大，若有暖氣就更好，我們住的時候晚上很冷，沒有蚊咬。但夏天這裡會很多蚊，因很多花草，自助早餐有熱有冷不錯。晚上也上此晚餐也不錯，環境好食物也可以價錢唔貴。SPA則要改善，價錢不平但無暖氣，洗澡室只有一個，還有毛巾係濕，以這個價錢應要大大改善SPA的設施”

“Spa was good, although I would not reccomend the manicure.”

“Good hotel. Difficult to communicate with staff at times.”

“I was disappointed with NO internet or very slow and inconsistent connection.”

“这家酒店非常棒！高质量的服务和装修 高性价比 住的非常开心”