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Cleopatra Palace Hotel

4.0 star property
Upscale resort on the beach, near Playa de las Américas
VIP Access

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Cleopatra Palace Hotel

Beach/ocean view
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served
Combined shower/tub, free toiletries, hair dryer, bidet
Treatment room
Reviews
9.0

Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Free WiFi
  • BarBarBar
  • Parking includedParking includedParking included
  • Room serviceRoom serviceRoom service
The price is $163
$174 total
includes taxes & fees
Jun 29 - Jun 30

Explore the area

Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660
  • Popular LocationPlaya de las Américas10 min walk
  • Popular LocationLos Cristianos Beach15 min walk
  • Popular LocationVeronicas Strip19 min walk
  • AirportTenerife (TFS-Tenerife South)20 min drive
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Room options

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, laptop workspace

Standard Room (2 Adults)

8.7/10 Excellent

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View (2 adults and 1 child)

9.1/10 Wonderful

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool (2 adults and 1 child)

10/10 Exceptional

Highlights

Balcony
Private pool
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room, Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
Minibar
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Suite (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
Minibar
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

8.8/10 Excellent

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool

9/10 Excellent

Highlights

Balcony
Private pool
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Doble)

Minibar, in-room safe, desk, laptop workspace

Suite (Doble)

10/10 Exceptional

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View

9.1/10 Wonderful

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Sea View

9.5/10 Exceptional

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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The price is $217
$232 total
includes taxes & fees
Jun 11 - Jun 12
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About the neighborhood

Arona

Located in Arona, Cleopatra Palace Hotel is near the airport and on the beach. Puerto Colon Marina and Golf del Sur Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fañabé Beach and Las Vistas Beach. Consider Medieval Adventure at Castillo San Miguel for a night out or Siam Park if you're traveling with kids. Discover the area's water adventures with water skiing, windsurfing, and sailing nearby, or enjoy the great outdoors with skydiving.
Visit our Arona travel guideOpens in a new window
View more Resorts in AronaOpens in a new window

What's nearby

  • Estadio Antonio Domínguez Alfonso - 8 min walk
  • Playa de las Américas - 10 min walk
  • Los Cristianos Beach - 15 min walk
  • Veronicas Strip - 19 min walk
  • Siam Park - 6 min drive

Getting around

  • Tenerife South Airport (TFS) - 20 min drive

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬1 min walk
  • ‪Hacienda Miranda - ‬1 min walk
  • ‪Cafetería Plaza - ‬3 min walk
  • ‪Bianco Ristorante - ‬2 min walk
  • ‪Fan Borondón - ‬6 min walk

About this property

Cleopatra Palace Hotel

Upscale family-friendly resort near Siam Park
Close to Playa de las Américas and Las Vistas Beach, Cleopatra Palace Hotel provides a beach bar, a poolside bar, and a terrace. Active travelers can enjoy volleyball, fitness classes, and Pilates at this resort. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast, lunch, and dinner. Yoga classes are offered at the gym; the property also has shopping on site, a playground, and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Bike rentals, tennis courts, and a roundtrip airport shuttle (surcharge)
  • A beach club on site, express check-out, and express check-in
  • Guest reviews give good marks for the breakfast, helpful staff, and location
Room features
All 431 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Bidets, shower/tub combinations, and free toiletries
  • TVs with satellite channels
  • Balconies, childcare services, and daily housekeeping

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Beach club
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Library
  • Outdoor pool
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • Tennis
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Frequently asked questions

Does Cleopatra Palace Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Cleopatra Palace Hotel?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Cleopatra Palace Hotel on Jun 29, 2024 start from $162.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cleopatra Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cleopatra Palace Hotel?

Self parking is free at this property.

What time is check-in at Cleopatra Palace Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Cleopatra Palace Hotel?

Check-out is at noon.

Does Cleopatra Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Cleopatra Palace Hotel located?

Nestled on the beach, this Arona resort is within a 10-minute walk of Arona Pyramid, Las Vistas Beach, and Playa de las Américas. Siam Park and Fañabé Beach are also within 3 mi (5 km).

Reviews

9.0

Wonderful

Rating 10 - Excellent. 561 out of 1003 reviews" "
Rating 8 - Good. 346 out of 1003 reviews" "
Rating 6 - Okay. 81 out of 1003 reviews" "
Rating 4 - Poor. 10 out of 1003 reviews" "
Rating 2 - Terrible. 5 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Trung Tuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good but be aware of room service charges, requested for a kettle and couple cups as needed to take medication, was charged €3 room service charge for two cups to be brought to room is a bit harsh
Stayed 2 nights in May 2024

4/10 Poor

David

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is in need of a refurbished, especially the rooms
Stayed 8 nights in May 2024

8/10 Good

Michael

Stayed 3 nights in May 2024

10/10 Excellent

Arron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Cleopatra Hotel. All the staff were fantastic. They even gave me a birthday cake and made my day extra special. Lovely location and couldn’t fault anything. Will stay again!
Stayed 4 nights in Apr 2024

6/10 Okay

Pralad Jadavji

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom/decor too commercialised.
Stayed 5 nights in Mar 2024

8/10 Good

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach and easy access to everything you need . Everywhere was very clean. Spacious room but dated decor. We also overlooked the building work in the neighbouring hotel and patio doors not particularly sound proof. Did have a sea view from balcony which was great. Lots of wardrobe and draws plus free safe and aircon. Bathroom more modern. Pool area is spacious and not issue getting beds. Buffet breakfast had lots of choices to accommodate all. Staff extremely helpful at check in and check out .
Stayed 4 nights in Feb 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good throughout the hotel , bathrooms need up grades close to beech, shops, restaurants and night life
Stayed 9 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive architecture, friendly helpful staff, first class buffet.
Stayed 7 nights in Mar 2024

10/10 Excellent

darren

Traveled with partner
Liked: Cleanliness, staff & service
Amazing hotel
Stayed 6 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location
Stayed 7 nights in Feb 2024

8/10 Good

Pat

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is heading for refurbishment so they seem to have cut down on general maintenance in the rooms. Staff, food and general areas are great.
Stayed 12 nights in Feb 2024

8/10 Good

Robert

Stayed 7 nights in Feb 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach and the main shopping street.Will stay again on our visit around this Autumn.
Stayed 4 nights in Feb 2024

6/10 Okay

patrick

Liked: Cleanliness, staff & service
Stayed 9 nights in Jan 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

4/10 Poor

Clive

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sadly, our recent stay did not go well - We have stayed at this hotel many times over the years and we have always been impressed and pleased with our stay. However, on this occasion there has been a major change in attitude of management and guest services - rude, not listening and unwilling to listen and not understanding and unwilling to understand. Certainly we were not treated as VIP and felt treated as Low Life - As a senior doctor and nurse, we were officially reprimanded by Guest services for celebrating my Birthday on the balcony at midnight - we were not noisy or drunk. My wife is Registered Blind in the UK and partially Deaf - this was not listened to or understood. The second day, after dinner in town for my Birthday, I was unwell coming home and needed to rest and lie down to fend off a bout of nausea - I have Crohn’s Disease which can cause nausea and sickness after eating - We were shouted out in the hotel and reprimanded for bad behaviour - We were not listened to about my Crohn’s Disease and not understood. Guest services stated repeatedly that it was ‘Not Their Concern’ !! They were only concerned about other guests. We were then quite abruptly asked to leave the hotel the morning after at 11am and told to pack and leave the room within 15 minutes - We were told Management had made this decision but we were not allowed to discuss this with management or guest services. We were escorted out of the hotel with our case and bags with nowhere to stay !!
Stayed 3 nights in Feb 2024

8/10 Good

Stephen

Liked: Staff & service, property conditions & facilities, room comfort
Good breakfast and near local bars.
Great location in las americas, easy walking to edeje or los cristiamos. Breakfast buffet excellent with live piano music. Rooms ok but not brilliant compared to newer hotels. Many restaurants for lunch and evening meals nearby. Very expensive compared to other hotels los. Cristianos and las americas. Needs a loyalty for regular visitors.
Stayed 6 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Holiday
Lovely hotel & staff thoroughly enjoyed our December break. I would however like to have tea making facilities in the room ( just a suggestion)
Stayed 7 nights in Dec 2023

8/10 Good

Tracy

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Nov 2023

10/10 Excellent

Natassha Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfection. From start to finish the architecture, atmosphere and aesthetics were incredible. The food was lovely, the only one downfall was the quality of coffee, it wasn’t very strong. The location was excellent. The pianist who played with breakfast was sensational. The excursions lady was excellent. It was the first holiday for me and my partner and I couldn’t fault it. I would revisit in a heartbeat.
Stayed 7 nights in Oct 2023

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room With the sea view Must be the best in Tenerife. Very hjgh rate of cleanliness throughout the Hotel Staff very courteous and helpful,just loved it.
Stayed 7 nights in Oct 2023

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to see tea/ coffee facility in room
Stayed 7 nights in Oct 2023