6/10 Aceptable
Colt T.
5 jun. 2024
Skip this house, but very responsive landlord/agent
My party and I had significant issues, beginning with a broken 3rd floor air conditioner making the top floor (with the 2 largest bedrooms. primary kitchen and Living Room) unbearably hot. I don't wish to provide specifics, but we ended up with an even bigger problem that required us to be re-accommodated to another house during our stay. This issue came to light on Memorial Day, and we were quickly put in touch with someone from Dream Vacation Rentals based in the US that got us into a different house on the same day. I can't say enough good things about how they responded to the issue, though I would have far preferred to never have these issues on a 7 day vacation in the first place.
As it relates to this house specifically, it's nice but dated. It also has an odd layout. 2 of the 7 bedrooms can only be accessed by leaving the main house, and those 2 aren't even connected to each other. It's not a big issue, it's just strange.
Other issues: 1 of the garage doors didn't work. The clothes washer in the garage had moldy towels in it upon our arrival. The pool deck wasn't clean upon arrival. The 3rd floor was 86 degrees. The 2nd floor sink leaked. The 2nd floor ice machine, beach cart, primary refrigerator freezer and ping pong paddles were all broken.
I would not rent this house again, but would be open to renting from Dream Vacation Rentals in the future.
Colt T.
Se hospedó 5 noches en mayo de 2024