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Reviews of Be Live Experience Varadero - All Inclusive

3.5 out of 5
Be Live Experience Varadero - All Inclusive
Reparto la Torre Ave Las Americas, Varadero

Reviews

7.0

Good

Rating 10 - Excellent. 64 out of 323 reviews" "
Rating 8 - Good. 132 out of 323 reviews" "
Rating 6 - Okay. 57 out of 323 reviews" "
Rating 4 - Poor. 38 out of 323 reviews" "
Rating 2 - Terrible. 32 out of 323 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst all inclusive resort I have been in my entire holidays. I come from the hospitality industry and as a specialist I can specify what is terrible about this resort. 1) facilities are not well maintained and well cleaned 2) The buffet was the worst I have seen in my life, food was not only disgusting, but it was also bad presented and only to look at it was difficult. 3) cleanness of the restaurants, terrible. 4) the staff didn’t have clue of what service and hospitality is from and chefs were there cooking but I guess it was their first time . 5) desserts like gummies, hard to eat, probably left from day before . 6) the room , I was shocked . The toilet was so old and the cleanness was terrible. 7) confusing place, very big structure,l and to get oriented.
Stayed 1 night in Mar 2020

8/10 Good

Cate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool is lovely. Right by the beach. Nothing opens until 9:00 am (i.e. pool/gym) so don’t expect an early start! Breakfast starts at 7 though.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The beach is unique! The rest is crap. Very dirty.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

BarryandValeria, Halifax Nova Scotia Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we very much liked the idea of specialty restaurantsbeing available. The Bamboo was excellent.
Stayed 11 nights in Feb 2020

8/10 Good

Olivier, Nantes, France

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Answer to our expectation, staff was open & nice for us
Stayed 6 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Stayed 6 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
The staff was very friendly for the most part and accommodating. The room and property itself needs a lot of renovation. The conditions are very dated. The bathroom in my room kept getting flooded with water.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Stayed 2 nights in Jan 2020

8/10 Good

Willie, Munich Germany

Liked: Cleanliness, staff & service, amenities
The room which I had, should be updated. Tpersonal was Always friendly and helpful.
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
I don’t like the maintenance condition of the structure, need a deep maintenance everywhere.
Stayed 3 nights in Jan 2020

6/10 Okay

Mehmet

Liked: Room comfort
Amazing beach! Fairly ok hotel.
The hotel is old. So, better to go there not with high expectations. The room was clean-ish, could have been cleaner. Variety of food was good! The beach is amazing! One of the best beaches we have seen!
Stayed 2 nights in Dec 2019

10/10 Excellent

Jose, Victoria, BC, Canada

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
great deal. on the beach lots of activities, nice drinks, great service, near other nice places in town. overall very good value for the buck
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am very upset. I would like a refund now that I’m back in the states. They didn’t have water when we checked in. Also, the conditions of the room were horrible and they have gave us two small beds instead of a king. Please refund me my money.
Stayed 2 nights in Nov 2019

10/10 Excellent

MYEONG-CHEOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveler

Disliked: Amenities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from A.P on Oct 30, 2019
Gracias por puntuar nuestra instalacion. Saludos

10/10 Excellent

My

Liked: Cleanliness, staff & service, property conditions & facilities
Good services. Good location. Good food. Good views
Stayed 4 nights in Oct 2019
Response from A.P on Oct 30, 2019
Dear Guest,thanks for your nice review. kind regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2019
Response from A.P on Oct 3, 2019
Gracias por puntear el hotel.

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There is WiFi. There is food although not good and the same thing is essentially served all 3 meals not to mention people digging in it with their bare hands. There is hot water, there is a pool and it is located directly on the beach those are all the good things. The bad it’s dirty, the power goes out, the WiFi goes out, the Buffett is disgusting but the alternatives are sandwiches near the pool and the place in the villas that opens when it wants to. I would never stay here again. Take ur chances with an Airbnb the location on beach is good but nothing is around in walking distance
Stayed 2 nights in Sep 2019

2/10 Terrible

Juan, Miami fl

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am requesting at least half of my payment. The hotel was terrible almost all around. First they put me in a run down hotel and not the one shown on your website and the rooms were in 2nd and third floors and on opposite sides and very far away from elevator and even broken for Two days. There was a roach in the buffet table one of the nights . The bathroom toilet was broken and I had to take the top of the toilet tank and flush myself . After showing the water was running out to my room and I had to use the only Teo towels in the room to dry the floor so I wouldn’t fall. And this is only the one room , the second room the shower was clogged and air conditioner nit working correctly. And I can continue with the terrible service and food. I would like a full refund of the money paid. Please email me jmendieta04@ymail.com Thank you
Stayed 3 nights in Sep 2019
Response from Arletis.P on Sep 23, 2019
Dear Juan, Thank you for taking the time to tell us about your stay at Be Live Experience Las Morlas Hotel. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to cater to your needs in the future. Regards, Arletis P RRPP

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Food was great, the hotel was good, but the rooms where bad. There was no light or tv in my room so it was a little dark, and the security box was broken, but the remaining of the hotel was really good.
Stayed 1 night in Sep 2019
Response from Arletis.P on Sep 23, 2019
Thank you for taking the time to tell us about your stay at Be Live Experience Las Morlas. I will share your comments with my staff and I hope you will regard the Be Live Experience Las Morlas as your hotel in Cuba. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register and share your comments.

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2019
Response from isabel on Sep 4, 2019
Thank you very much for your scoring We work to improve our installations to guarantee a better stay of all our guests and to ensure reach all thier expectations. With my best regards

8/10 Good

Qiannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
Service was very good. Even thought the hotel is a little bit old, but as in Cuba, all is good. Food is good, but for the French restaurant, I didn’t have a chance to make a reservation cuz I always miss the reservation time. Buffet was good.
Stayed 5 nights in Mar 2019
Response from isabel on Aug 18, 2019
Thank you for taking the time to tell us about your stay at Be Live Experience Varadero. I will share your comments with my staff and I hope you will regard the Be Live Experience Varadero as your hotel in Cuba. We will make every effort to make your stay comfortable.

2/10 Terrible

Maikel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Isabel on Aug 14, 2019
Buenas tardes, Lamentamos que nuestro Hotel no haya cumplido sus espectativas. Le solicitamos ponerse en contacto con nuestro departamento de atencion a clientes para conocer sobre su estadia. relpub@vcuba.gca.tur.cu Atentamente

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from ISABEL on Aug 6, 2019
Dear Sir, Many thanks for share your score with us. We are so glad for know your enjoyed the holiday in our Hotel Be Live Experience Varadero. Best regards,

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beaches were beautiful but the rest was awfull, i would like to have a refund for at least 50% of what my boyfriend and I have pay. We arrived sick from food poisoning, my boyfriend vomited, it took 2 hours befor anyone come and clean or at least bring something to wipe the toilet area. Also, they were ants everywhere, mostly in the toilet. The food, the accual « buffet » was worst than a school cafeterias, and we also spot ants there, at the food station. When it rained, the water come into the room, mostly next to the bed, two tawels were not enough to clean the mess, all my baggage were socking. Finally, a discusting smell of old eggs all around the hotel, including inside of the room.
Stayed 3 nights in Jul 2019
Response from isabel on Jul 24, 2019
Dear Sr, Thank you for taking the time to tell us about your stay at Be Live Experience Las Morlas Hotel. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Please contact directly with our customer service departament relpub@vcuba.gca.tur.cu

2/10 Terrible

Noelia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go!
Awesome beach location but dirty hotel. Food was awful and very old rooms
Stayed 1 night in Jul 2019
Response from isabel on Jul 11, 2019
Dear Noelia, Many thanks for share your opinion with us. We regret that our Hotel Be LIve Experience Varadero has not met your expectations. We take notes of your suggestions. Best Regards

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Jul 2019
Response from isabel on Jul 9, 2019
Dear Sr, Many thanks for share your score with us, we are glad you enjoyed the stay with us. Have a great day

8/10 Good

Arsim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at Be Live Experience for 6 nights.My main concern was the amount of mosquitos that bited us.Thats a big problem I think they can spray and eliminate them.We came back to London today and still have swollen parts on legs and hands(thats not nice at all).Second problem is about food(they should be careful not to mix different meats(pork,beef and chicken when they fries them in same grill.Our villa 2 bedroom was spacious but simple furniture and the wall on corridor it had lot of big holes(I never seen that before,I wasnt feeling safe because any small animal eg.lizard or any other can get in.
Stayed 6 nights in May 2019
Response from isabel on Jun 14, 2019
Dear Arism. On behalf of the entire team that forms Be Live Experience Varadero, we appreciate your recent stay with us. We are saddened to read that our Hotel did not fulfill all its expectations, as for mosquitoes Cuba is a tropical country and it is usual to be present at different times of the day (at dawn and dusk), Regarding the food aspects, we told you that we take the utmost care not to contaminate the food and cook the fish separately from the meats, however we will check this with the kitchen department. We reiterate that our main objective is your wellbeing and satisfaction, so we will continue to strive to offer a better service, we appreciate your sincerity and time and we will take care of the aspects that were not to your liking.

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Check in was horrible!!! Main problem was expedia itself! I never book with this company again!
Stayed 5 nights in May 2019
Response from Isabel on Jun 3, 2019
Thank you for taking the time to tell us about your stay at Be Live Experience Varadero . I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. if you want please contact directly with us relpub@vcuba.gca.tur.cu

2/10 Terrible

davin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Isabel on Jun 3, 2019
Thank you for taking the time to tell us about your stay at Be Live Experience Varadero . I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. if you want please contact directly with us relpub@vcuba.gca.tur.cu

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in May 2019
Response from Isabel on Jun 3, 2019
Dear guest, Thank you for your most recent review of Be Live Experience Varadero and we sincerely appreciate you taking the time to share this feedback with us. Best regards

2/10 Terrible

Verified traveler

Stayed 1 night in May 2019
Response from Isabel P on Jun 3, 2019
Thank you for taking the time to tell us about your stay at Be Live Experience Varadero . I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. if you want please contact directly with us relpub@vcuba.gca.tur.cu

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I agree with all the other comments on here. Overall a great deal for what you pay - unlimited food, drinks, activities at the beach and resort, pool, close to the beach. Only thing is, the room is very OLD and run down. bathroom floods and the ceiling would be dripping, causing a small puddle. Maybe that's their way of making sure you make the most of the pool and beach? Haha
Stayed 2 nights in Apr 2019
Response from Isabel on Apr 29, 2019
Thank you very much for your opinion, scoring and specially for your comments about our staff and services. We work to improve our installations to guarantee a better stay of all our guests and to ensure reach all thier expectations. With my best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Isabel P on Apr 19, 2019
Dear Guest, Thank you very much for taking the time to share your score with us. Our team is always available to provide excellent service and we can see that we have met your expectations, thanks to your positive feedback. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Be Live Experience Las Morlas. Best regards,

8/10 Good

virginia

Liked: Staff & service, room comfort
On 1 of the best beaches in the world & no crowds
The Beach is top 5 in the world! Incredible! The hotel coffee is Top 5 as well; as is the little outdoor patio bistro poolside where you can have your eggs served to you and listen to the birds under the sun. The pool large, clean and very cold (was empty!), the drinks bountiful, the buffet plentiful (although you do have to pick and choose according to your tastes). The people lovely. Met superb guests and staff (where was everyone, even the beach was quiet! Yay!) The room? Hmmm can't say the same. Old, tired, walls in need of paint, sink leaked, the grate for ventilation riddled with mold (made me worry about a potential Legionnaire's disease.) Housekeeping, sweet, helpful and kind. Would I come back? I'm already booked. Loved it hands down for the price, the weather, the beach, the coffee and the wonderful Cuban culture.
Stayed 7 nights in Jan 2019
Response from Isabel P on Apr 17, 2019
Dear Virginia, Dear ... Thank you very much for the excellent comments you have for us about your recent stay at Be Live Experience Varadero I am pleased to know that you enjoyed our services and facilities so much, in our Hotel we try to make our clients feel at home. Thank you very much for highlighting the great treatment received by all the staff, I will be happy to share your words with the rest of the team. Thank you for your suggestions of improvements on the rooms. Wishing us to live again in the future

6/10 Okay

Blain

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 8 nights in Mar 2019
Response from isabel on May 3, 2019
Dear Sr Blain, Thank you for taking the time to tell us about your stay at Be Live Experience Varadero. We are glad to know that in a general sense he enjoyed his stay with us. If you wish to make any suggestion, do not hesitate to contact us through the email relpub@vcuba.gca.tur.cu Best regards.

6/10 Okay

Karen

Traveled with family
Disliked: Staff & service, property conditions & facilities
It is close to a beautiful beach and the pool is great but the property is outdated and need renovation. Overall staff are not so welcoming and helpful. Also there are only 2 restaurants in the hotel and it's hard to make a reservation and we cant book the Chinese restaurant during our 4 night stay
Stayed 4 nights in Mar 2019
Response from Isabel on Apr 3, 2019
Dear Karen, Thanks for sharing your opinion with us. We will review with our Staff what you tell us about kindness. We regret that you have not been able to book the Oriental Restaurant during your stay, it is true that when there are many customers it is a little difficult for those who visit us for a few days, we hope you visited the International Restaurant Le Bistro and the food at the Buffet was of your liking. Best regadrs

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Like: the beach, the staff, the pool. Did not like so much: drinks, food, room comfort.
Stayed 3 nights in Mar 2019
Response from Isabel on Apr 2, 2019
Thank you very much for sharing your opinion with us and giving us a good score Thank you for your positive comments about our staff, the cleanliness of the beach and pool. We apologize if in other respects our Hotel did not meet your expectations, we would like to send us your suggestions through our email relpub@vcuba.gca.tur.cu Sincerelly,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Isabel on Apr 2, 2019
Thank you very much for sharing your opinion with us and giving us a good score We would like to send us your suggestions through our email relpub@vcuba.gca.tur.cu Sincerelly,

4/10 Poor

JEAN

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk people were awful! We did not get the rooms we paid for and got downgraded to smaller beds rooms. Buffet for food is poor and quality is bad. 70% of employees are rude. Will never go back.
Stayed 1 night in Mar 2019
Response from Lynda E. on Mar 26, 2019
Dear Jean, We would like to apologize for the inconvenience we may cause you in our hotel, this certanly shouldn´t happen, we remain at your disposal and hope to have your visit again some day to give you our best welcom and service. Sincerely

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 4 nights in Feb 2019
Response from Isabel on Apr 30, 2019
Estimada Sra, Gracias por compartir tu opinión con nosotros. Pedimos disculpas por no cumplir con sus expectativas y si lo desea puede contactarnos a través del correo electrónico relpub@vcuba.gca.tur.cu Atentamente

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Our Experience Was Not Impressive
Property is old and outdated, not very well maintained. We had to change rooms twice since the first room given to us was terrible (strong smell of paint, dust from previous construction or repairs in the room, water/rust stains in bathroom and solarium) and a very tiny glimpse of the water for our reserved "ocean view" room. Reception was accommodating to change our room the next day to a better kept one with a little better view. But due to very heavy rains and repairs being done to the roof above the room there was massive water leak in the entryway during the night. Therefore had to inconveniently change to a third room. The rains caused leaks and pooling of water throughout the property: public areas, restaurant, lobby, etc. but staff looked like they were trying their best to take care of if. The reception & restaurant staff that we encountered were helpful and pleasant and our room attendant, Maria was terrific. The rest of the staff throughout were indifferent and seemed to be there just to do their job and that's it. There are enough bars on site so minimal wait to get drinks. The coffee bar provided nice coffees. The buffet selection was ok, the nightly entertainment was just something to pass the time. For what the property charges for their rate and experience we had, we were not overly impressed and just made the best out of the situation.
Stayed 4 nights in Jan 2019
Response from Lynda E on Mar 26, 2019
Dear guest: Thank you for taking the time to tell us about your stay at Be Live Experience Varadero Hotel. We regret that your experience did not meet your expectations, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Best regards

6/10 Okay

Natalia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good budget hotel
A well-located hotel with a great beach. The pool area is ok, and the staff are very good. The whole hotel and rooms feel like they need a bit of a facelift, but are all clean. The food was average.
Stayed 4 nights in Jan 2019
Response from Lynda E on Mar 26, 2019
Dear Natalia: Thank you for choosing us to spend your holidays in Cuba and comment on them. It is a pleasure to know that you have generally enjoyed your stay at our hotel. We take into consideration all your comments in order to make continuous improvement. We hope you visit us again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall the hotel isn't bad the best in the hotel is the stuff but its a resort at the end loads of food, drinks, cafe, ..etc but not much activities if the weather turned bad but in general i would definitely recommend it for anyone
Stayed 5 nights in Jan 2019
Response from Isabel on Jan 31, 2019
Dear Sr/Sra Thank you for taking the time to tell us about your stay at Be Live Experience Varadero. I will share your comments with my staff and I hope you will regard the Be Live Experience Varadero as your hotel in Cuba. We will make every effort to make your stay comfortable We regret that the weather has not been good.

4/10 Poor

Milena

Disliked: Cleanliness, staff & service
My honest recommendation to all is DO NOT GO THERE. This is the most dirty hotel who I've ever seen! You can't see the nice nature through the dirty windows. The cockroaches walk on the food in the restaurant and nobody from the personal cares. The bath isn't clean with disinfectant/preparation never - scale stone and bacteria are everywhere. Тhey change/clean something if it is completely broken so you can watch the falling plaster and to beg that nothing will fall on your head. On the balcony there was so old cigarettes there are destroyed by the time because nobody consider the cleaning needs of the guests. Bath tub is not only old and almost destroyed but also unacceptable dirty. I tried to ask 2 times on the reception + I gave money to the housekeeper in order somebody to clean that place but NO! The sheets are changes on 4-5 days, never mind if they are dirty - you should ask specially if you want clean sheets and towels. 1week we tried to reach remotcontrol, they promised that will deliver but off course not.They have very good base which can use and create the perfect hotel but may be that is not important for the owners - they take a lot of money from us and don't offer same value. You can see the pics and please have in mind that I changed 2 rooms because even I've paid for 1 big double bed they gave me room with two separate beds. I refused to agree with this situation and after one night we changed the room. Оld and did not wash blankets.
Stayed 14 nights in Dec 2018

8/10 Good

Yuling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from isabel on Jan 18, 2019
Dear Yuling, Thank you very much for taking the time to share your positive experience at the hotel. We hope to see you again in the future Kind regards

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be Live Varadero I will be back.
I was very impressed with this resort. Having read loads of comments on trip advisor I wasn't expecting the food to be brilliant. I've been to Cuba many times and I know they do the best they can with the food available to them. This resort is just fabulous. The room was clean, it overlooked the pool and the sea in the distance. The pool and pool area was always clean, there was entertainment at night and of course the beach is just stunning. There is a bar near the beach where you can grab a drink and relax on a chair under a thatched umbrella and just enjoy the amazing place that is Varadero. The food was pretty good, the staff were pleasant and helpful. The wifi works in the public areas I would definitely stay here again.
Stayed 3 nights in Dec 2018
Response from Isabel P on Jan 14, 2019
Dear Julia, Thank you for thanking the time to share this comment with others. We appreciate it. Greetings from the Be Live Experience Varadero and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased that we were able to make your stay a memorable success. It makes all our hard work and effort worthwhile and my sincere thank you on your kind words. We hope we will have the pleasure of greeting you again. Kind regards