too many guidelines it was confusing to check in and keep having to refer to the guidelines. the key situation was weird, you park in the back, but your keyless entry is in the front with no street parking, so you are blocking the road getting out and have to drive around the block. for 20 people there will be multiple cars and multiple adults doing things separately, but they only gave one set of keys and one set garage opener, which made things difficult. parking is crazy and DOES not fit 2 over sized vehicles, we had to leave the garage open and that made us feel super unsafe, the neighborhood was a sketchy and we didn't feel 100% safe. internet is slow, remote situation was confusing for the rooms and very strict with a fee if it’s lost. for a house to sleep 20 there was only ONE set of extra bedding, I had people with no blankets and sheets to sleep with. I wouldn't stay here again but if you are looking for a home to sleep 20 it is very rare to find at an affordable price.