63, North Guangzhou, Dadao Road, Tianhe, Guangzhou, Guangdong
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Clean and modern room. Staff is efficient and friendly
The location is not close to the subway and the surrounding has less shopping than other hotels.
Not much selection at the food counter
Very difficult to communicate in English Need to improve the food items/Breakfast
Improve and cater for international customer
Very few staff only speak little English
If you don’t know, Chinese don’t go!
The bathroom is not able to let the water out of the floor. It is so wet and it may cause fall down. I used the towers to clearn the water out by myself because the house keeper came in when we have already slept.
The room was nice, very clean, modern and comfortable. The restaurant had a nice selection of food and was quite tasty.
Mark
Stayed 2 nights in Mar 2023
Response from Angelia on Mar 21, 2023
Dear guests, thank you for choosing to stay at Hilton Garden Inn Guangzhou Tianhe Hotel.Your support is the driving force for our progress. We look forward to having you visit us again in the near future to have a deeper experience of the quality environment, warm sunshine service and exquisite food and beverage. Wish you a smooth journey and a happy life!
This hotel is new (till now, its about one year old) with about 200 rooms. It's nice and clean. The only problem is its location which is not the center of city, but just close to there. On the other side, the price is quit reasonable. I like it very much. I will consider to pick it for my next Guangzhou visiting to stay.
John
Stayed 1 night in Dec 2021
Response from Angelia on Jan 28, 2023
Dear guests, thank you for choosing to stay at Hilton Garden Inn Guangzhou Tianhe Hotel and for your excellent comments. Your support is the driving force for our progress. We look forward to having you visit us again in the near future to have a deeper experience of the quality environment, warm sunshine service and exquisite food and beverage. Wish you a smooth journey and a happy life!
The room size is relatively small, and overall environments nearby is a bit suburb
Verified traveler
Stayed 3 nights in Mar 2021
Response from angelia on Apr 27, 2021
Dear Guest, Thank you for your feedback. The hotel is located at No.63 North Guangzhou Avenue, Tianhe District, Guangzhou, which is in the center of Guangzhou and enjoys convenient transportation. Hotel has different room types for guests to choose, we also have a larger area of junior suites, King One Bedroom suites, deluxe suites for guests to choose. We sincerely hope that you will stay with us again in the future and experience the warm and professional service of Hilton Garden Hotel brand. Wish you a smooth journey and a pleasant life!
Exceptional courtesy from all the staff (receptionist, restaurant manager, housekeeping, ecc) and especially from Miss Sarrow the hotel manager
Verified traveler
Stayed 1 night in Nov 2020
Response from Angelia on Nov 17, 2020
Dear guest,Thank you for choosing to stay in Hilton Garden Inn Guangzhou Tianhe and for your good comments. We have forwarded your praise to the team members, and they are very encouraged. We are looking forward to getting to know you. Your support is the driving force for our progress. We are looking forward to your visit again in the near future to experience the high-quality environment, warm sunshine service and exquisite and delicious food more deeply.Wish you a smooth journey and a happy life!
THE DESCRIPTION OF STANDARD SUIT PER WEBSITE HAVE SHOWER OR BATHTUB, MY CHILD HAS MEDICIAL TREATMENT REQUESTED BATHTUB, SO WE RESERVED A STANDARD SUIT, BUT THE FRONT DESK SAID NO STANDARD SUIT INSTALL BATHTUB, ASKED FOR UPGRADE CHARGE RMB 590 FOR BATHTUB FACILITY.
El personal del hotel no habla inglés y no se esfuerza por entender, en mi caso me hicieron el cargo del depósito a mi tarjeta de Débito, han pasado mas de 30 días y a la fecha no me han resuelto.
We booked for our 2days canton fair trip. Service was nice and professional, rooms were nice and clean, breakfast choice is good, and there is shuttle bus to canton fair which is convenient.
Modern, recent en mooi hotel met mooie en smaakvol ingerichte kamers. Goed internet maar geen Google dus zeker een VPN installeren. Ontbijtbuffet is niet enorm maar zeker correct. Licht wel aan een drukke weg dus wel een beetje straatlawaai maar zeker niet overdreven. Nadeel: personeel spreekt weinig tot geen Engels...