We apologize that you were not satisfied with your stay. We will make every effort to resolve the problem you are experiencing. Thank you for reporting the situation to us.

I'm really sorry about this situation, it was unexpected, but we tried to make up for it. Thanks :)

Thank you for your review but we would like to know why did you give this low of points to us.

Thank you for choosing us, we look forward to meeting you again. have a nice day

Thank you for your feedback Best Regards

Thanks for your excellent review hope to see you again!

Dear Guest;If you have a flight, you should know which airport you will go to. Unfortunately, the reception cannot predict this. We are an airport hotel 15 minutes away from Istanbul airport. If you come to the reception and tell them that you have a flight at this time tomorrow and you need to go to the airport and that you want to leave the hotel two hours before the flight, the reception will of course think that it is İstanbul Airport. And we gave you all the information about the price of the vehicle, how many minutes it will take from the hotel to the airport. If you knew your airport, you would already know that it takes 1.5 hours from the hotel to the other airport (Sabiha Airport) and you would tell the reception. You should leave from the hotel before 5 hours for the Sabiha Airport. You did not show your ticket. You just stated that you wanted to leave the hotel two hours ago. This is your ''FULL DETAILS''. You should research and know in advance which airport your flight is at and how long it takes from the hotel to the airport. If you don't know, you can at least learn the name of the airport and tell the receptionist the name of the airport. We could have given you information if we had known that you were going to another airport. As I said; You are staying in an airport hotel and this hotel is close to Istanbul Airport. If there is a different situation, such as your flight being at another airport 1.5 hours away, you must either show your ticket or inform the reception as the reception will not know this.

Thank you for your feedback Best Regards

Thank you for choosing us, we look forward to meeting you again. have a nice day.

Thank you for your feedback Best Regards

Değerli Misafirimiz; Puanlamanız için sizlere teşekkür ederiz. Otelimizde sizleri tekrar ağırlayabilmek dileğiyle.Sağlıcakla kalın.

Thanks for your excellent comment we would love to see you again.

Thanks for your excellent comment we would love to see you again.

Thank you for choosing us, we look forward to meeting you again. have a nice day.

Thank you for choosing us, we look forward to meeting you again. have a nice day.

We apologize that you were not satisfied with your stay. We will make every effort to resolve the problem you are experiencing. Thank you for reporting the situation to us.

We apologize that you were not satisfied with your stay. We will make every effort to resolve the problem you are experiencing. Thank you for reporting the situation to us.

Thank you for your comment. But there is no construction in our hotel. We would expect you to provide accurate information. There was a renovation on the first floor and it took half an hour. We told you that it would take half an hour, but since you did not believe it, you wanted to leave around 15:00 p.m. and You requested a refund for the payment on the second day. We refunded the second day payment to you. When you packed up your belongings and came to the reception, the renovation was over :) We have always been honest with our guests and do our best to please them. in return for this I wish it wasn't this misleading comment. Respects.

Thanks for your wonderful review we wold like to see you again!

Thanks for your excellent review hope to see you again!

Thanks for your wonderful review we wold like to see you again!

Thanks for your excellent review hope to see you again!

Thank you so much :) we hope to see you again in our hotel Stay Healthy.. :)

Thanks for your good review we would like to see you again!

Dear Guest;Thanks for your review .We accept that it is a quiet area. But We have markets and bakery two minutes away from our hotel by walking. Also We have shopping center 5 minute away from our hotel by car. Don't forget, our reception is open 24 hours a day for all your questions. Best Regards

We apologize that you were not satisfied with your stay. We will make every effort to resolve the problem you are experiencing. Thank you for reporting the situation to us.

Thanks for your good review we would like to see you again!

Thanks for your good review we would like to see you again!

Thanks for your good review we would like to see you again!

We apologize that you were not satisfied with your stay. We will make every effort to resolve the problem you are experiencing.

Thanks for your review it means a lot to us take care!

Thanks for your excellent review hope to see you again!

We are glad we made you happy, thank you very much.

We are glad we made you happy, thank you very much.

Thanks for your excellent review hope to see you again!

We apologize that you were not satisfied with your stay. We will make every effort to resolve the problem you are experiencing. Thank you for reporting the situation to us.

Thank you for choosing us, we look forward to meeting you again. have a nice day

Thank you for choosing us, we look forward to meeting you again. have a nice day

We apologize that you were not satisfied with your stay. We will make every effort to resolve the problem you are experiencing. Thank you for reporting the situation to us.

Thanks for your review!

Thanks for your review!

Thanks for your review!

Thanks for your review we will look for these!

Thanks for your review!

Thanks for your review!

Thanks for your review!

Thanks for your review!

Thanks for your review!

Thanks for your review wish you have a nice day!

Thanks for your review wish you have a nice day!