Exterior

Opiniones de Red Roof Inn Johnson City

2 out of 5
Red Roof Inn Johnson City
210 Broyles Drive E, Johnson City, TN

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 402 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 337 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 128 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 76 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 60 de 1003 opiniones" "

8.2/10

Limpieza

8.6/10

Servicio y personal

7.0/10

Servicios

7.8/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Sergio

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Maricely

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me gusto que tiene elevador
Se hospedó 1 noche en junio de 2023
Respuesta de Tianna RediResponse Specialist, el 3 jul. 2023
Hello Maricely,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Johnson City. It is so rewarding to read that you liked that we had an elevator. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna RediResponse Specialist

10/10 Excelente

Mario A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy Vien recomendado
Se hospedó 2 noches en junio de 2023
Respuesta de Olivia RediResponse Specialist, el 6 jun. 2023
Dear Mario,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN JOHNSON CITY. I'm glad that you found our hotel to be highly recommended. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Nevertheless, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRediResponse Specialist

2/10 Terrible

Melissa

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This hotel was NOT clean. The carpet was sticky in between the two beds, the A/C display was broken and took forever to figure out how to get it to the right temperature, the A/C fan was SO loud it woke us up multiple times throughout the night, and despite all of the signs stating no smoking in the room the bed sheets reeked of cigarette smoke and we had to wash all of our clothes when we got to our final destination. I would never stay here again. This hotel desperately needs an overhaul. It's old and grimy.
Se hospedó 1 noche en mayo de 2024
Respuesta de OnielRediresponse Specialist, el 24 may. 2024
Thank you Melissa, for taking the time to write a review of your stay at the Red Roof Inn Johnson City. Please accept our most sincere apologies for the concerns you described regarding the carpets and the smell the room had. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 Aceptable

John

Viaje familiar
Room was ok
Se hospedó 2 noches en mayo de 2024
Respuesta de Kamaria RediResponse Specialist, el 21 may. 2024
Dear John,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN JOHNSON CITY. It's great to hear that you were pleased with the room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

8/10 Bueno

Kelly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Comfortable stay and easy access.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kamaria RediResponse Specialist, el 21 may. 2024
Dear Kelly,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN JOHNSON CITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding your stay to be comfortable. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de LaTunde RediResponse Specialist, el 20 may. 2024
Hello Andrew, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JOHNSON CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

4/10 Malo

Jacob

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Chirell RediResponse Specialist, el 18 may. 2024
Dear Jacob,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Johnson City and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

8/10 Bueno

Parth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great living so close to everything in Johnson city
Se hospedó 2 noches en mayo de 2024
Respuesta de Chirell RediResponse Specialist, el 13 may. 2024
Dear Parth,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Johnson City. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our location being in close proximity to everything in Johnson city. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 Excelente

Nadine

Le gustó: Servicio y personal y condiciones de la propiedad
It was so clean, tidy, well appointed and well managed.
Se hospedó 1 noche en mayo de 2024
Respuesta de Linton RediResponse Specialist, el 10 may. 2024
Dear Nadine,Thank you for telling us about your recent visit at RED ROOF INN JOHNSON CITY. I'm elated to read that the cleanliness of our rooms met your needs. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

8/10 Bueno

Sean

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Samantha RediResponse Specialist, el 9 may. 2024
Thank you for your positive rating, Sean. The staff at the RED ROOF INN JOHNSON CITY and I were so glad we earned your 4/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel is well kept. The staff were helpful and kind.
Se hospedó 1 noche en abril de 2024
Respuesta de Chirell RediResponse Specialist, el 3 may. 2024
Dear Robert,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Johnson City. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our well kept location, helpful and kind staff. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 Excelente

Stephanie, Knoxville

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super nice staff at the desk. Room is clean and comfortable. Great rate as well.
Se hospedó 1 noche en abril de 2024
Respuesta de Sharma RediResponse Specialist, el 1 may. 2024
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Stephanie, I am glad to read that you had a great encounter with us and we truly appreciate your comments about our super nice front desk staff, your clean and comfortable room, and the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Stephanie, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 Excelente

Tika, Antioch

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Open and good parking lots
Se hospedó 1 noche en abril de 2024
Respuesta de Sharma RediResponse Specialist, el 28 abr. 2024
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Tika, I am happy to hear that you found our parking lots to be good. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Tika, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

8/10 Bueno

Rodney

Viaje en pareja
Good price. Fairly modern
Se hospedó 1 noche en abril de 2024
Respuesta de Sharma RediResponse Specialist, el 28 abr. 2024
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Rodney, I am glad to read that you had a great encounter with us and we truly appreciate your kind remarks about our good prices and fairly modern hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Rodney, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 Excelente

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would give it excellent if the served continental breakfast
Se hospedó 1 noche en abril de 2024
Respuesta de Oniel Rediresponse Specialist , el 25 abr. 2024
Thank you William, for taking the time to write a review of your stay at the Red Roof Inn Johnson City. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excelente

Steven

Viaje de negocios, Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice staff
Se hospedó 1 noche en abril de 2024
Respuesta de Oniel Rediresponse Specialist, el 25 abr. 2024
Thank you Steven, for taking the time to write a review of your stay at the Red Roof Inn Johnson City. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know, it's also nice reading that you took liking to our staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excelente

Ronald

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Gabrielle RediResponse Specialist, el 26 abr. 2024
Thank you for taking a moment to leave a review, Ronald. The staff and I at the Red Roof Inn Johnson City appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 Aceptable

Robert

Le gustó: Limpieza y servicio y personal
Heat didn't work in the room
Se hospedó 1 noche en abril de 2024
Respuesta de Gabrielle RediResponse Specialist, el 22 abr. 2024
Dear Robert,Thank you for your review following your stay at Red Roof Inn Johnson City. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the heat didn't work in the room, so I have shared your comments with management in an effort to address the issue. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excelente

Christopher

Se hospedó 1 noche en abril de 2024
Respuesta de Adraine Rediresponse Specialist, el 14 may. 2024
Hello Christopher, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JOHNSON CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

4/10 Malo

Pam

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Price was great! Felt unsafe.
Se hospedó 2 noches en abril de 2024
Respuesta de Olivia RediResponse Specialist , el 17 abr. 2024
Hello Pam, Thank you for telling us about your stay at the Red Roof Inn Johnson City. It's great to hear that you found our price to be great, despite the issue you highlighted. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

8/10 Bueno

Susan Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Kerry-Lee RediResponse Specialist, el 16 abr. 2024
Dear Susan, We at the RED ROOF INN JOHNSON CITY are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excelente

casey

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
I was pleasantly surprised at the cleanliness of this hotel and the quietness of the area.
Se hospedó 1 noche en abril de 2024
Respuesta de Carla RediResponse Specialist, el 11 abr. 2024
Dear Casey,Thank you for taking the time to tell us about your experience at the Red Roof Inn Johnson City. Our goal is to provide a clean, quite and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 Excelente

Kimberly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent customer service
Se hospedó 2 noches en abril de 2024
Respuesta de Carla RediResponse Specialist, el 10 abr. 2024
Dear Kimberly,Thank you for taking the time to tell us about your experience at the Red Roof Inn Johnson City. I am glad to read that you were pleased with the customer service provided, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 Excelente

BOBBY, Laurinburg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff very friendly, room was clean and well maintained, entire property was clean
Se hospedó 1 noche en abril de 2024
Respuesta de Carla RediResponse Specialist, el 8 abr. 2024
Dear Bobby,Thank you for taking the time to tell us about your experience at the Red Roof Inn Johnson City. We are delighted to read that you were pleased with the friendliness of our staff, the cleanliness of the room, how well it was maintained as well as the cleanliness of our entire property. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 Bueno

Stephanie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Affordable place to stay
Se hospedó 1 noche en abril de 2024
Respuesta de Sharma RediResponse Specialist, el 7 abr. 2024
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Stephanie, I am happy to hear that you found our hotel to be affordable. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Stephanie, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 Excelente

Micala

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved the close proximity to everything! Shopping dining and the ball fields!
Se hospedó 1 noche en abril de 2024
Respuesta de Sharma RediResponse Specialist, el 7 abr. 2024
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Micala, I am happy to hear that you were pleased with the convenience of our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Micala, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

8/10 Bueno

Anna

Viaje con mascota
Le gustó: Limpieza y servicio y personal
The manager is VERY nice!
Se hospedó 1 noche en abril de 2024
Respuesta de Sharma RediResponse Specialist, el 4 abr. 2024
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Anna, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about our very nice manager. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Anna, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very nice stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

6/10 Aceptable

talita

Se hospedó 3 noches en marzo de 2024
Respuesta de LaTunde RediResponse Specialist, el 24 abr. 2024
Hello Talita, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JOHNSON CITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 Bueno

Bill

Viaje familiar
Y
Se hospedó 1 noche en abril de 2024
Respuesta de Kerry-Lee RediResponse Specialist, el 3 abr. 2024
Dear Bill, We at the RED ROOF INN JOHNSON CITY are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 Bueno

Anna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Kamaria RediResponse Specialist, el 1 abr. 2024
Hello Anna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JOHNSON CITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

6/10 Aceptable

Judith Johnson

Se hospedó 1 noche en marzo de 2024
Respuesta de Kamaria RediResponse Specialist, el 31 mar. 2024
Hello Judith, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JOHNSON CITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

4/10 Malo

Joan

Viaje con mascota
No le gustó: Servicio y personal y condiciones de la propiedad
The fixtures in the bathroom were rusty. There was not maid service to dump the trash or bring clean towels on day two and when the towels did arrive they were dumped onto a chair and not put away. Saturday night included quite a few noisy people hanging around outside. Also note that the mini fridge does not have a small freezer section.
Se hospedó 3 noches en marzo de 2024
Respuesta de Sharma RediResponse Specialist, el 29 mar. 2024
Thank you for taking a moment to leave a review, Joan. The staff and I at the RED ROOF INN JOHNSON CITY were disappointed to see your 2/5 score following your stay. You indicated that the conditions of the fixtures in the bathroom, our housekeeping schedule, and the other issues mentioned dampened your experience. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist

8/10 Bueno

W Philip

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
big hotel. hard to find office. Rooms very large and nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sharma RediResponse Specialist, el 27 mar. 2024
Thank you for taking a moment to leave a review, W. The staff and I at the RED ROOF INN JOHNSON CITY appreciate your 4/5 score. I am happy to hear that you found the rooms to be nice, and you were pleased with the size and our hotel. However, you indicated that you had difficulties finding our location and I am sorry for your experience. Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Very truly yours,Sharma Red Roof Management RediResponse Specialist

8/10 Bueno

Emily

Viaje familiar
Le gustó: Limpieza y servicio y personal
This is a great low cost option when you are driving through the area. It is a safe and clean place to stay. But as a suggestion, bring an extra pillow. :)
Se hospedó 1 noche en marzo de 2024
Respuesta de Toni-Ann RediResponse Specialist, el 25 mar. 2024
Hello Emily,Thank you for choosing to review our RED ROOF INN JOHNSON CITY. We are happy to know that you had a good experience as you found it to be a clean, safe and budget friendly space to stay. We apologize however, if the pillows provided were not to your liking. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will consider giving us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excelente

Michael Joseph

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Chirell RediResponse Specialist, el 23 mar. 2024
Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Johnson City. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, quite, reasonably priced.
Se hospedó 1 noche en marzo de 2024
Respuesta de Chirell RediResponse Specialist, el 19 mar. 2024
Dear Robert,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Johnson City. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our affordable rates, clean and quite location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 Excelente

robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was very clean and everything worked. There were no problems.
Se hospedó 2 noches en marzo de 2024
Respuesta de Chirell RediResponse Specialist, el 19 mar. 2024
Dear Robert,Thank you for taking the time to share your feedback regarding your experience Red Roof Inn Johnson City at the RED ROOF INN TUCSON NORTH - MARANA. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean room. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

6/10 Aceptable

Caroline

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The room seemed mostly clean. The first room we were given, however, had a strong chemical odor. We kept the door open to see if it would air out, but it did not seem to. We asked for another room and it was better. The room was okay considering it was economically priced. I was glad I brought my own pillow but I wished I had another blanket.
Se hospedó 1 noche en marzo de 2024
Respuesta de Chirell RediResponse Specialist, el 17 mar. 2024
Dear Caroline,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Johnson City. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our clean room. You indicated that you were unsatisfied with the odor of the room. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

4/10 Malo

KEN

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Very old building-water handle off at sink -sheet clean but stained-bug crawling on floor in the middle of night
Se hospedó 1 noche en marzo de 2024
Respuesta de Recordo, Rediresponse Specialist , el 7 mar. 2024
Hello Ken,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Johnson City. I'm sorry to hear that our building appearance wasn't to your liking, the sink was faulted, and you also mentioned encountering insects. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 Bueno

Richard

Se hospedó 1 noche en marzo de 2024
Respuesta de Recordo Rediresponse Specialist , el 6 mar. 2024
Hello Richard, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Johnson City and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 Bueno

Deborah, OAK RIDGE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to Hwy. Shopping and food options all around.
Se hospedó 1 noche en marzo de 2024
Respuesta de Recordo Rediresponse Specialist, el 3 mar. 2024
Dear Deborah,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Johnson City. It's great to see that you were pleased with how conveniently located our property was. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Excelente

Deannalynn

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me and my kids loved it
Se hospedó 1 noche en febrero de 2024
Respuesta de Kerry-Lee RediResponse Specialist, el 2 mar. 2024
Dear Deannalynn,Thank you for your perfect rating of 5/5 and for taking a moment to complete our guest survey regarding your stay at the RED ROOF INN JOHNSON CITY. I was happy to read you and your kids loved your stay. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction here at Red Roof. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 Excelente

Bobby

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Five nights. Everything was very good and I will stay there in the future.
Se hospedó 6 noches en febrero de 2024
Respuesta de Sharma RediResponse Specialist, el 29 feb. 2024
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Bobby, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about everything being very good at our hotel and you would stay again. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Bobby, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very good stay at an affordable price! Sincerely, Red Roof Management

8/10 Bueno

Wayne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good stay
Se hospedó 3 noches en febrero de 2024
Respuesta de Sharma RediResponse Specialist, el 27 feb. 2024
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Wayne, I am happy to hear that you found your stay to be good. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Wayne, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Red Roof Management

10/10 Excelente

Guadalupe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
mucho ruido de cuarto a cuarto, peto lo demas estuvo bien
Se hospedó 3 noches en febrero de 2024
Respuesta de Toni-Ann RediResponse Specialist , el 23 feb. 2024
Hola Guadalupe,Gracias por su reseña de nuestro Red Roof Inn Johnson City. Nos complace ver su puntuación de 5/5 en nuestra propiedad; sin embargo, indicó que hubo interrupciones por ruido que obstaculizaron su experiencia. Esto es lamentable. Los comentarios de nuestros huéspedes siempre son bienvenidos ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Gracias de nuevo por compartir tu experiencia. Esperamos verle en el futuro para brindarle una estadía más cómoda.Atentamente,Gestión del techo rojo

10/10 Excelente

Angela

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Toni-Ann RediResponse Specialist, el 23 feb. 2024
Hello Angela,I am pleased to have had you as our guest at our Red Roof Inn Johnson City. Your 5/5 score is much appreciated, as it is great to know that we achieved a great level of service for you. Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was an excellent value for the price. Thanks!
Se hospedó 1 noche en febrero de 2024
Respuesta de Carla RediResponse Specialist, el 22 feb. 2024
Dear Michael, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Johnson City. I am glad to read that you were pleased with the room and the value to price ratio, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, CarlaRed Roof ManagementRediResponse Specialist

10/10 Excelente

Debra

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed everything and nothing bad to say.
Se hospedó 1 noche en febrero de 2024
Respuesta de LaTunde RediResponse Specialist, el 12 feb. 2024
Dear Debra,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN JOHNSON CITY. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding you enjoyed everything about your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excelente

Geovanny

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent zone to park clean room
Se hospedó 1 noche en febrero de 2024
Respuesta de LaTunde RediResponse Specialist, el 11 feb. 2024
Dear Geovanny,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN JOHNSON CITY. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding our excellent zone to park and clean room. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Sincerely,LaTundeRed Roof Management RediResponse Specialist