Västra Ingsjön Tours

History (the hotel's Norway-USA shipping line origins), its pivotal location (within steps of rail, subway, tram and bus lines) and competition from nearby hotels all set a high bar for Amerikalinjen - during our 5 night stay, Amerikalinjen not only exceeded but set the standard. We compared and Amerikalinjen's free to lodgers breakfast was unmatched. Its multi-lingual staff couldn't have been more helpful for example, giving us take-away bags (since our checkout time was before the hotel's breakfast start time); identifying hard to find transit access points for the mobility challenged. We especially appreciated Amerikalinjen's keeping true to its historical roots while modernizing for current standards e.g. to enhance safety, elevator won't go up without a room key.

They allowed early check-in and property was impeccably clean. With a balcony, very cozy bed and quiet area.

Excellent high quality hotel with great spa and breakfast. All of the staff were very friendly and helpful with the exception of the front desk. They were overwhelmed, unprofessional and disorganized. They were understaffed and the desk area was too small for a hotel of this size.