Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 796 de 1000 opiniones" "
10 - Excelente
796
Puntuación de 8, es decir, Bueno. Basada en 159 de 1000 opiniones" "
8 - Bueno
159
Puntuación de 6, es decir, Aceptable. Basada en 23 de 1000 opiniones" "
6 - Aceptable
23
Puntuación de 4, es decir, Malo. Basada en 15 de 1000 opiniones" "
4 - Malo
15
Puntuación de 2, es decir, Terrible. Basada en 7 de 1000 opiniones" "
2 - Terrible
7
9.6/10
Limpieza
9.6/10
Servicio y personal
9.6/10
Servicios
9.6/10
Condiciones de la propiedad
9.4/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Jose
18 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente estadía.
Lo pasamos muy bien, hotel muy limpio, buen restaurante, excelentes desayunos, personal atento y complaciente, centro comercial cercano.
Jose
Se hospedó 3 noches en enero de 2024
Respuesta de EPIC SANA Lisboa , el 25 ene. 2024
Estimado Sr. Jose,Gracias por elegir nuestro EPIC SANA Lisboa Hotel.Muchas gracias por su excelente puntuación y también por sus amables palabras sobre nuestro equipo y nuestro servicio.Esperamos darle la bienvenida de nuevo pronto para más estancias épicas.Atentamente,Olivier Mencucci,Director General.
10/10 Excelente
Cesar
Viaje familiar
5 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cesar
Se hospedó 3 noches en diciembre de 2023
Respuesta de EPIC SANA Lisboa Hotel, el 9 ene. 2024
Dear Mr. CesarThank you very much for your preference at our EPIC SANA Lisboa Hotel.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC stays.Kind Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Fernando
Viaje en grupo
20 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Muy buena limpieza y atención de todo el personal
Fernando
Se hospedó 4 noches en septiembre de 2023
Respuesta de EPIC SANA Lisboa , el 20 sept. 2023
Dear Fernando,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you for taking time to post about your most recent stay at EPIC SANA Lisboa Hotel. We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC stays.Best Regards, Olivier Mencucci,General Manager.
10/10 Excelente
Carlos Omar
12 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Carlos Omar
Se hospedó 2 noches en septiembre de 2023
Respuesta de EPIC SANA Lisboa , el 14 sept. 2023
Dear Carlos Omar,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC stays.Kind Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Maria Jose
9 abr. 2023
Maria Jose
Se hospedó 2 noches en abril de 2023
Respuesta de EPIC SANA Lisboa Hotel, el 13 abr. 2023
Dear Ms./Mrs. Maria José,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you for your time to show us how we match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Diego Campero
30 abr. 2022
Muy buen servicio y atencion asi como las instalaciones
Diego Campero
Se hospedó 6 noches en abril de 2022
Respuesta de Hotel EPIC SANA Lisboa, el 2 may. 2022
Estimado Sr. Diego Campero,
Nos gustaría agradecerle por elegir EPIC SANA Lisboa Hotel para su estadía.
Estamos muy contentos de que hayas disfrutado de nuestro hotel y servicio, y tenido una gran experiencia con nosotros.
Esperamos tener el placer de darle la bienvenida de nuevo en el futuro.
Saludos cordiales,
Olivier Mencucci,
Diretor General.
8/10 Bueno
Himani
2 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Himani
Se hospedó 1 noche en enero de 2020
10/10 Excelente
Ana
Viaje de negocios
6 dic. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Indoor swimming pool, nice room
Hotel is very nice, great indoor swimming pool, sauna.
Ana
Se hospedó 1 noche en diciembre de 2019
Respuesta de EPIC SANA Lisboa, el 10 dic. 2019
Dear Mrs. Ana,
We would like to thank you for choosing EPIC SANA Lisboa for your stay.
Thank you very much for taking the time to share your experience and give us your feedback about your stay.
Thank you very much for show us how EPIC we went with you.
We are glad to see that we can match your expectations and provide you an EPIC stay with EPIC experiences.
We are looking forward to welcome you soon to EPIC SANA Lisboa for another EPIC stay.
Kind Regards,
Olivier Mencucci,
General Manager.
10/10 Excelente
Martha
28 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un excellente hotel muy buen desayuno y amabilidad
Martha
Se hospedó 2 noches en octubre de 2019
Respuesta de EPIC SANA Lisboa, el 4 nov. 2019
Dear Mrs. Martha,
We would like to thank you for choosing EPIC SANA Lisboa for your stay.
Thank you very much for taking the time to share your experience and give us your feedback about your stay.
We are glad to read your kind words and see that we can match your expectations and provide you an EPIC stay with EPIC experiences.
Thank you very much for show us how EPIC we went with you.
We are looking forward to welcome you soon to EPIC SANA Lisboa for another EPIC stay.
Kind Regards,
Olivier Mencucci,
General Manager.
10/10 Excelente
Cliente verificado
28 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantástico, personal muy amable, excelente ubicación y comidas.
Cliente verificado
Se hospedó 3 noches en octubre de 2019
Respuesta de EPIC SANA Lisboa, el 4 nov. 2019
Dear Guest,
We would like to thank you for choosing EPIC SANA Lisboa for your stay.
Thank you very much for taking the time to share your experience and give us your feedback about your stay.
We are glad to read your kind words and see that we can match your expectations and provide you an EPIC stay with EPIC experiences.
Thank you very much for show us how EPIC we went with you.
We are looking forward to welcome you soon to EPIC SANA Lisboa for another EPIC stay.
Kind Regards,
Olivier Mencucci,
General Manager.
10/10 Excelente
Cliente verificado
21 ago. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 4 noches en agosto de 2019
10/10 Excelente
Juan José
12 ago. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy recomendable para visitar Lisboa
Magnífico hotel con muy buenas instalaciones y servicio atento y eficiente, un tanto alejado del centro pero bien comunicado. El desayuno completo, variado y de excelente calidad. Muy buena relación calidad/precio.
Juan José
Se hospedó 5 noches en agosto de 2019
10/10 Excelente
Cliente verificado
Viaje en pareja
7 ago. 2019
Le gustó: Limpieza y servicio y personal
Amazing experience at this hotel - everything was great, rooms are comfortable, the shower is excellent, nice atmosphere. Staff is helpful, and I loved the SPA.
Cliente verificado
Se hospedó 1 noche en julio de 2019
Respuesta de General Manager, el 12 ago. 2019
Dear Guest,
We would like to thank you for choosing EPIC SANA Lisboa for your stay.
Thank you very much for taking the time to share your experience with us and for giving us your feedback.
We were glad to read your kind words regarding our comfortable rooms, our professional team, our amazing SAYANNA Wellness SPA and our five-star facilities, as having been the most positive points of your stay.
Thank you so much for sharing your kind comments about your EPIC Sana experience.
We were glad to see that we matched your expectations and provided you an EPIC stay and experiences.
We look forward to welcoming you back to EPIC SANA Lisboa, for another EPIC stay.
Kind Regards,
Olivier Mencucci,
General Manager.
10/10 Excelente
Victor
5 ago. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Victor
Se hospedó 3 noches en julio de 2019
8/10 Bueno
Sergio
5 ago. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Confortable, lejos del centro
Lisboa es una ciudad pequeña, pero el hotel está un poco alejado del centro. Es un hotel grande, lujoso, confortable, personal amable y atento. Habitaciones espaciosas y limpias. La piscina en el último piso, muy concurrida... en general es un buen hotel, lo recomiendo.
Sergio
Se hospedó 3 noches en julio de 2019
Respuesta de General Manager, el 12 ago. 2019
Dear Mr. Sergio,
We would like to thank you for choosing EPIC SANA Lisboa for your stay.
Thank you very much for taking the time to share your experience with us and for giving us your feedback.
We were glad to read your kind words regarding our comfortable rooms, our professional team and our five-star facilities, as having been the most positive points of your stay.
Thank you so much for sharing your kind comments about your EPIC Sana experience.
We were glad to see that we matched your expectations and provided you an EPIC stay and experiences.
We look forward to welcoming you back to EPIC SANA Lisboa, for another EPIC stay.
Kind Regards,
Olivier Mencucci,
General Manager.
10/10 Excelente
Cliente verificado
2 jul. 2019
Cliente verificado
Se hospedó 4 noches en junio de 2019
10/10 Excelente
Catrin
Viaje en pareja
20 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location was great, lovely spacious hotel. Would definitely recommend and will check this group of hotels out in the future. The only concern we had was the drainage smells coming from the shower and landing area.
Would be good to address this problem.
Catrin
Se hospedó 2 noches en mayo de 2024
Respuesta de EPIC SANA Lisboa Hotel, el 21 may. 2024
Dear Ms./Mrs. Catrin,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to share with us your experience. We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Kind Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Robert
Viaje en pareja
19 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing rooftop pool
Robert
Se hospedó 3 noches en mayo de 2024
Respuesta de EPIC SANA Lisboa Hotel, el 20 may. 2024
Dear Mr. Robert,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Kind Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Ricardo
Viaje familiar
14 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This Epic Sana is one of my favourite hotels in Lisbon....The breakfast is wonderful. Flawless.
The rooms are modern and comfortable... I like carpet on the floor
The one thing the hotel services should do better is to check the sinks and the shower drains regularly......They tend to get clogged easily......and when it happens they get stinky and dirty
Ricardo
Se hospedó 5 noches en mayo de 2024
Respuesta de EPIC SANA Lisboa Hotel, el 20 may. 2024
Dear Mr. Ricardo,Thank you very mcuh for your preference at our EPIC SANA Lisboa Hotel.We thank you for taking the time to write this useful review. The opinions of our guests are precious to us and we have taken note of your observations in order to use it to improve our services. We are looking forward to welcome you soon for more EPIC stays.Best Regards, Olivier Mencucci,General Manager.
10/10 Excelente
Rowena Frances
12 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We especially liked the roof top pool. Made it very special. The room service is excellent. Friendly and helpful staff.
Rowena Frances
Se hospedó 4 noches en mayo de 2024
Respuesta de EPIC SANA Lisboa Hotel, el 13 may. 2024
Dear Ms./Mrs. Rowena Frances,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.We are glad to see that we can match with your expectations. Your satisfaction is ours too. We hope to see you again for more EPIC stays! Best Regards, Olivier Mencucci,General Manager.
8/10 Bueno
Shabbir Ahmed, Cheadle
Viaje en pareja
8 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The area opposite the property locked rather rundown with unsightly graffiti in full view as you left or entered the hotel.
Shabbir Ahmed
Se hospedó 4 noches en abril de 2024
Respuesta de EPIC SANA Lisboa , el 9 may. 2024
Dear Mr. / Ms. Shabbir Ahmed, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We know how important it is to make a guest feel at home and try to make his stay as comfortable as possible, and we are pleased to know that we have succeeded! Your comments were shared with our management team. We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.
10/10 Excelente
Sonja
Viaje en pareja, Viaje familiar
7 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sonja
Se hospedó 6 noches en abril de 2024
Respuesta de EPIC SANA Lisboa , el 7 may. 2024
Dear Ms. Sonja, We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
10/10 Excelente
mark
Viaje en pareja
7 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really enjoyed our stay. I would definitely recommend this hotel. Staff were very helpful, the food was amazing and we loved the rooftop pool
mark
Se hospedó 3 noches en mayo de 2024
Respuesta de EPIC SANA Lisboa , el 7 may. 2024
Dear Mr. Mark, We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Brenan
Viaje en pareja
6 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property and staff exceeded every expectation we had, and we hated to leave. We would highly recommend!
Brenan
Se hospedó 2 noches en mayo de 2024
Respuesta de EPIC SANA Lisboa , el 6 may. 2024
Dear Mr. Brenan, We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
6/10 Aceptable
Charlene
29 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Charlene
Se hospedó 2 noches en abril de 2024
Respuesta de EPIC SANA Lisboa , el 30 abr. 2024
Dear Ms. Charlene, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We know how important it is to make a guest feel at home and try to make his stay as comfortable as possible, and we are pleased to know that we have succeeded! Your comments were shared with our management team, in order to follow up with the necessary actions to improve. We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.
10/10 Excelente
Masahiro
Viaje familiar
28 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dear Mr. Masahiro, We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Hugo
20 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excellent stay
Hugo
Se hospedó 3 noches en abril de 2024
Respuesta de EPIC SANA Lisboa , el 21 abr. 2024
Dear Mr. Hugo,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
8/10 Bueno
KUTLU
Viaje de negocios
18 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice business hotel, I dont think it is suitable for pleasure travel… nice location, rooms looking at the highway is a bit noisy if you stay at a lowet floor
KUTLU
Se hospedó 2 noches en abril de 2024
Respuesta de EPIC SANA Lisboa , el 21 abr. 2024
Dear Mr. / Ms. Kutlu, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We know how important it is to make a guest feel at home and try to make his stay as comfortable as possible, and we are pleased to know that we have succeeded! Your comments were shared with our management team, in order to follow up with the necessary actions to improve. We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.
10/10 Excelente
keith
Viaje en pareja
14 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service
keith
Se hospedó 2 noches en abril de 2024
Respuesta de EPIC SANA Lisboa , el 14 abr. 2024
Dear Mr. Keith,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Robert
13 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Robert
Se hospedó 2 noches en abril de 2024
Respuesta de EPIC SANA Lisboa , el 15 abr. 2024
Dear Mr. Robert,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Robert
10 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Robert
Se hospedó 4 noches en marzo de 2024
Respuesta de EPIC SANA Lisboa , el 11 abr. 2024
Dear Mr. Robert,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Ebru
9 abr. 2024
Good
Ebru
Se hospedó 6 noches en abril de 2024
Respuesta de EPIC SANA Lisboa , el 10 abr. 2024
Dear Mr. / Ms. Ebru,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
10/10 Excelente
jodi
Viaje en pareja
4 abr. 2024
Le gustó: Limpieza y servicio y personal
Amazing staff and service.
jodi
Se hospedó 3 noches en marzo de 2024
Respuesta de EPIC SANA Lisboa , el 4 abr. 2024
Dear Mr. / Ms. Jodi,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Simone
2 abr. 2024
Simone
Se hospedó 4 noches en marzo de 2024
Respuesta de EPIC SANA Lisboa Hotel , el 22 abr. 2024
Dear Mr./Ms. Simone, We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Si Young
1 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Indoor swimming pool was super
Si Young
Se hospedó 3 noches en marzo de 2024
Respuesta de EPIC SANA Lisboa Hotel , el 2 abr. 2024
Dear Ms./Mr. Si Young,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Julie
1 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Julie
Se hospedó 4 noches en marzo de 2024
Respuesta de EPIC SANA Lisboa Hotel , el 2 abr. 2024
Dear Ms./Mrs. Julie,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
10/10 Excelente
CARLOS, Bogota
Viaje en pareja
1 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is nice, new, great staff service, well located.
I tried only one restaurant it was good but nothing special
CARLOS
Se hospedó 3 noches en marzo de 2024
Respuesta de EPIC SANA Lisboa , el 1 abr. 2024
Dear Mr. Carlos,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Keith, Nolanville
31 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff from the Front Desk, doormen, and Restaurant staff were top notch
Keith
Se hospedó 4 noches en marzo de 2024
Respuesta de EPIC SANA Lisboa , el 1 abr. 2024
Dear Mr. Keith,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Marti
30 mar. 2024
Marti
Se hospedó 1 noche en marzo de 2024
Respuesta de EPIC SANA Lisboa , el 21 abr. 2024
Dear Mr. / Ms. Marti,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
8/10 Bueno
Claudia
25 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Saune wurde mit Badekleidung und ohne Handtuch von allen benutzt, und es wurde sich zum Teil im Pool abgekühlt.
Kein richtig kaltes Wasser.
Claudia
Se hospedó 5 noches en marzo de 2024
Respuesta de EPIC SANA Lisboa , el 25 mar. 2024
Sehr geehrte Frau Claudia, vielen Dank für Ihre Präferenz in unserem EPIC SANA Lisboa Hotel. Wir wissen, wie wichtig es ist, dass sich ein Gast wie zu Hause fühlt und versuchen, seinen Aufenthalt so angenehm wie möglich zu gestalten, und wir freuen uns zu wissen, dass uns das gelungen ist! Ihre Kommentare wurden an unser Managementteam weitergeleitet, damit wir die notwendigen Maßnahmen zur Verbesserung des Service ergreifen können. Wir freuen uns darauf, Sie bald für weitere EPIC-Aufenthalte begrüßen zu dürfen. Mit freundlichen Grüßen, Olivier Mencucci, General Manager.
2/10 Terrible
Oscar, Falls Church
Viaje en pareja
24 mar. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They ripped me off literally $380 euros for a guided tour. Unbelievable the driver just parked his car and smoked. Hotel would not do anything.
Do not go there!
Oscar
Se hospedó 4 noches en marzo de 2024
Respuesta de EPIC SANA Lisboa Hotel, el 25 mar. 2024
Dear Mr. Oscar, We would like to thank you for choosing EPIC SANA Lisboa for your stay. We were saddened to read that your experience with us has not been as enjoyable as you had hoped due an external service. Firstly, we apologize for the disappointment we have caused you. We would like to assure you that this does not comply with our usual high-standards. We will share your experience with our partnership in order to implement new actions of improvement and assure you that the next time you return, the service will match your expectations. Thank you very much for taking the time to share your experience, as it is crucial to bettering our services.We truly hope the remaining of your stay is more enjoyable. Kind Regards, Olivier Mencucci,General Manager.
10/10 Excelente
Sima
Viaje familiar
22 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing staff, amenities, breakfast, location
Sima
Se hospedó 3 noches en marzo de 2024
Respuesta de EPIC SANA Lisboa Hotel, el 25 mar. 2024
Dear guest Sima,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you for the positive feedback. In addition to the great amenities and privileged location, we invest in providing our guests with excellent service.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards, Olivier Mencucci,General Manager.
10/10 Excelente
PEDRO
16 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
PEDRO
Se hospedó 1 noche en febrero de 2024
Respuesta de EPIC SANA Lisboa , el 7 abr. 2024
Dear Mr. Pedro,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Lilly, Boise
11 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and friendly staff.
Lilly
Se hospedó 1 noche en marzo de 2024
Respuesta de EPIC SANA Lisboa , el 12 mar. 2024
Dear Ms. Lilly,Thank you very much for your preference at our EPIC SANA Lisboa Hotel.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC stays.Kind Regards,Olivier Mencucci,General Manager.
10/10 Excelente
James
Viaje en pareja
10 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thanks for the stay
James
Se hospedó 3 noches en marzo de 2024
Respuesta de EPIC SANA Lisboa , el 12 mar. 2024
Dear Mr. James,Thank you very much for your preference at our EPIC SANA Lisboa Hotel.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC stays.Kind Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Melike
4 mar. 2024
Melike
Se hospedó 2 noches en febrero de 2024
Respuesta de EPIC SANA Lisboa Hotel, el 25 mar. 2024
Dear Ms./Mrs. Melike,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Jack, London
28 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, good location, great staff
Jack
Se hospedó 4 noches en febrero de 2024
Respuesta de EPIC SANA Lisboa , el 28 feb. 2024
Dear Mr. Jack,Thank you very much for your preference at our EPIC SANA Lisboa Hotel.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC stays.Kind Regards,Olivier Mencucci,General Manager.
10/10 Excelente
isabel
Viaje en pareja
25 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of the best we have stayed at
isabel
Se hospedó 1 noche en febrero de 2024
Respuesta de EPIC SANA Lisboa , el 25 feb. 2024
Dear Ms. Isabel,Thank you very much for your preference at our EPIC SANA Lisboa Hotel.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC stays.Kind Regards,Olivier Mencucci,General Manager.
10/10 Excelente
Maria
Viaje en grupo, Viaje familiar
23 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bueno el hotel muy limpio, el personal excelente
Las habitaciones buenas, pero las camas o los colchones para mi gusto muy duros deben mejorar los colchones
Maria
Se hospedó 1 noche en febrero de 2024
Respuesta de EPIC SANA Lisboa Hotel, el 23 feb. 2024
Estimada Sra. Maria,Nos gustaría agradecerle por elegir EPIC SANA Lisboa Hotel para su estadía. Estamos muy contentos de que hayas disfrutado de nuestro hotel y servicio, y tenido una gran experiencia con nosotros. Esperamos tener el placer de darle la bienvenida de nuevo en el futuro. Saludos cordiales,Olivier Mencucci,Diretor-General.
10/10 Excelente
gilvandro
21 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
gilvandro
Se hospedó 4 noches en febrero de 2024
Respuesta de EPIC SANA Lisboa , el 21 feb. 2024
Dear Mr. Gilvandro,Thank you very much for your preference at our EPIC SANA Lisboa Hotel.We know how important it is to make a guest feel at home and try to make his stay as comfortable as possible, and we are pleased to know that we have succeeded!We are looking forward to welcome you soon for more EPIC stays.Best Regards, Olivier Mencucci,General Manager.